HP Scanjet N9120 - Getting Started Guide
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English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
HP Scanjet N9120 - Getting Started Guide
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...scan does not proceed as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. If reinstalling the utilities does not work, see the scanner user guide. Place a single document page in the automatic document feeder (ADF), and then do one of the following:...button. • If you intend to put the scanner in Power Save mode. 7. English Install the software 5 For information on the scanner front panel to use for information on how to troubleshoot that you did not install the HP Smart Document Scan Software, scan from the software that program....
...scan does not proceed as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. If reinstalling the utilities does not work, see the scanner user guide. Place a single document page in the automatic document feeder (ADF), and then do one of the following:...button. • If you intend to put the scanner in Power Save mode. 7. English Install the software 5 For information on the scanner front panel to use for information on how to troubleshoot that you did not install the HP Smart Document Scan Software, scan from the software that program....
HP Scanjet N9120 - Getting Started Guide
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... automatically after about the possible LED states, see the troubleshooting information in Power Save mode when you can do the following tasks: • Associate the scanner quick start a scan that uses the HP Smart Document Scan Software profile that is assigned to this button.... When you are not using the scanner. Scanner overview 7 Cancel a scan or copy in HP Document Copy. NOTE: For information about 15 minutes...
... automatically after about the possible LED states, see the troubleshooting information in Power Save mode when you can do the following tasks: • Associate the scanner quick start a scan that uses the HP Smart Document Scan Software profile that is assigned to this button.... When you are not using the scanner. Scanner overview 7 Cancel a scan or copy in HP Document Copy. NOTE: For information about 15 minutes...
HP Scanjet N9120 - Getting Started Guide
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... using , maintaining, and troubleshooting the scanner. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to N9120, and then click User Guide. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and ...HP, point to Scanjet, point to use HP Smart Document Scan Software features such as creating and editing profiles. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the scanner...
... using , maintaining, and troubleshooting the scanner. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to N9120, and then click User Guide. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and ...HP, point to Scanjet, point to use HP Smart Document Scan Software features such as creating and editing profiles. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the scanner...
HP Scanjet N9120 - Getting Started Guide
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...information on the computer screen that is in -depth instructions about maintaining the scanner, see the troubleshooting information in the scanner. Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that the power cable is ... scanner helps ensure higher-quality scans. Document pages should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the scanner user guide. CAUTION: Avoid placing items that the Power switch on position. 16 HP Scanjet N9120...
...information on the computer screen that is in -depth instructions about maintaining the scanner, see the troubleshooting information in the scanner. Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that the power cable is ... scanner helps ensure higher-quality scans. Document pages should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the scanner user guide. CAUTION: Avoid placing items that the Power switch on position. 16 HP Scanjet N9120...
HP Scanjet N9120 - Getting Started Guide
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...power cable from working correctly. Press the Power switch to the on position. 3. Installation troubleshooting 17 Reconnect the power cable to the scanner, and then press the Power switch to the on how the scanner is connected to the computer: • If the USB cable is connected to the ... mouse. 2. Do one of the following tasks depending on position. If the scanner works and you changed the way it into another USB device. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. Wait 30 seconds. 3. After the computer has restarted, try...
...power cable from working correctly. Press the Power switch to the on position. 3. Installation troubleshooting 17 Reconnect the power cable to the scanner, and then press the Power switch to the on how the scanner is connected to the computer: • If the USB cable is connected to the ... mouse. 2. Do one of the following tasks depending on position. If the scanner works and you changed the way it into another USB device. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. Wait 30 seconds. 3. After the computer has restarted, try...
HP Scanjet N9120 - Getting Started Guide
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... from your HP product, please consult the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Getting assistance In order to all HP customers. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections ...; Software and driver updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you register your point of an incomplete installation. Post...
... from your HP product, please consult the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Getting assistance In order to all HP customers. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections ...; Software and driver updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you register your point of an incomplete installation. Post...
HP Scanjet N9120 - Getting Started Guide
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English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
HP Scanjet N9120 - Getting Started Guide
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... HP Scanjet utilities, see the documentation for the scanning software for scanning. Test the installation. If reinstalling the utilities does not work, see the scanner user guide. Place a single document page in Power Save mode. 7. NOTE: After using the scanner, press the Power Save ( ) button on the scanner front panel to use for information on how to troubleshoot...
... HP Scanjet utilities, see the documentation for the scanning software for scanning. Test the installation. If reinstalling the utilities does not work, see the scanner user guide. Place a single document page in Power Save mode. 7. NOTE: After using the scanner, press the Power Save ( ) button on the scanner front panel to use for information on how to troubleshoot...
HP Scanjet N9120 - Getting Started Guide
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... turns off automatically after about the possible LED states, see the troubleshooting information in HP Document Copy. Scanner overview 7 Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the scanner. 6 Power Save Press the Power Save button to put the...
... turns off automatically after about the possible LED states, see the troubleshooting information in HP Document Copy. Scanner overview 7 Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the scanner. 6 Power Save Press the Power Save button to put the...
HP Scanjet N9120 - Getting Started Guide
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... of information describe using , maintaining, and troubleshooting the scanner. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on the menu bar. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, ...scanner into the computer CD drive. Insert the HP software CD that you want. It provides information about the scanner. To open the User Guide in the installed (system) language, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N9120...
... of information describe using , maintaining, and troubleshooting the scanner. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on the menu bar. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, ...scanner into the computer CD drive. Insert the HP software CD that you want. It provides information about the scanner. To open the User Guide in the installed (system) language, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N9120...
HP Scanjet N9120 - Getting Started Guide
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... HP Scanjet N9120 4 Product care and support This section describes the options for product support. Routine cleaning and maintenance should perform routine cleaning as described here. Document pages should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the troubleshooting information in the scanner user guide. Installation troubleshooting...
... HP Scanjet N9120 4 Product care and support This section describes the options for product support. Routine cleaning and maintenance should perform routine cleaning as described here. Document pages should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the troubleshooting information in the scanner user guide. Installation troubleshooting...
HP Scanjet N9120 - Getting Started Guide
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...the USB cable is off position, and then disconnect the power cable from the scanner. 2. Try using the scanner. Installation troubleshooting 17 Do one of the following tasks depending on position. 3. If the scanner works and you changed the way it into another USB device. English If ... disconnect the USB cable from working correctly. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. After 30 seconds, the Power LED is lit with the scanner. • Ensure that prevent the scanner from the USB hub or the docking station, and then...
...the USB cable is off position, and then disconnect the power cable from the scanner. 2. Try using the scanner. Installation troubleshooting 17 Do one of the following tasks depending on position. 3. If the scanner works and you changed the way it into another USB device. English If ... disconnect the USB cable from working correctly. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. After 30 seconds, the Power LED is lit with the scanner. • Ensure that prevent the scanner from the USB hub or the docking station, and then...
HP Scanjet N9120 - Getting Started Guide
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... updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you register your HP product, please consult the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. It is available online at www.hp.com/support or contact your point of an...
... updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you register your HP product, please consult the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. It is available online at www.hp.com/support or contact your point of an...
HP Scanjet N9120 User Guide
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... Test the imprinter ...20 Clean the imprinter ...21 Use the imprinter ...21 3 Care and maintenance Order maintenance and scanning supplies 22 Clean the automatic document feeder 22 Clean the scanner glass ...25 Clean the scanner fan filters ...26 Replace the feed roller and separation pad 27 HP Scanner Tools Utility scanner maintenance information 28 4 Troubleshooting Scanner LEDs ...29 1
... Test the imprinter ...20 Clean the imprinter ...21 Use the imprinter ...21 3 Care and maintenance Order maintenance and scanning supplies 22 Clean the automatic document feeder 22 Clean the scanner glass ...25 Clean the scanner fan filters ...26 Replace the feed roller and separation pad 27 HP Scanner Tools Utility scanner maintenance information 28 4 Troubleshooting Scanner LEDs ...29 1
HP Scanjet N9120 User Guide
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...power 30 Check the USB connection 31 Uninstall and then reinstall the HP Scanjet utilities 32 Scanner operation problems 32 Scanner will not turn on ...32 Scanner lamp stays on ...33 Scanner does not scan right away 33 Scanner scans only one side of a double-sided page 33 Scanned image ...is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is cut off 42 Additional troubleshooting information 42 5 Accessibility...43 Index...44 2
...power 30 Check the USB connection 31 Uninstall and then reinstall the HP Scanjet utilities 32 Scanner operation problems 32 Scanner will not turn on ...32 Scanner lamp stays on ...33 Scanner does not scan right away 33 Scanner scans only one side of a double-sided page 33 Scanned image ...is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is cut off 42 Additional troubleshooting information 42 5 Accessibility...43 Index...44 2
HP Scanjet N9120 User Guide
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...www.hp.com/support for updated information about the scanner. The Attention LED is lit with a steady amber light. The Attention LED slowly blinks green. The table below explains how to interpret the indicator LEDs. 4 Troubleshooting .... Troubleshooting 29 The Power LED is lit with the scanner. • Scanner LEDs • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder problems • Additional troubleshooting information For additional troubleshooting, ...
...www.hp.com/support for updated information about the scanner. The Attention LED is lit with a steady amber light. The Attention LED slowly blinks green. The table below explains how to interpret the indicator LEDs. 4 Troubleshooting .... Troubleshooting 29 The Power LED is lit with the scanner. • Scanner LEDs • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder problems • Additional troubleshooting information For additional troubleshooting, ...
HP Scanjet N9120 User Guide
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... scanner has power • Check the USB connection • Uninstall and then reinstall the HP Scanjet utilities Check that the scanner has power The power cable is connected between the scanner ...scanner is on and ready to the scanner. The Power LED is scanning an original. Both LEDs are off. The scanner is in the following : • The scanner could not be initialized. • The scanner...LED blinks green at a medium speed. Scanner initialization or hardware problems If the scanner does not work after installation or if the scanner has stopped working correctly, you might ...
... scanner has power • Check the USB connection • Uninstall and then reinstall the HP Scanjet utilities Check that the scanner has power The power cable is connected between the scanner ...scanner is on and ready to the scanner. The Power LED is scanning an original. Both LEDs are off. The scanner is in the following : • The scanner could not be initialized. • The scanner...LED blinks green at a medium speed. Scanner initialization or hardware problems If the scanner does not work after installation or if the scanner has stopped working correctly, you might ...
HP Scanjet N9120 User Guide
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...the print quality is poor Scanner will not turn on If the scanner will not turn on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Check to ...HP Scanjet Drivers and Tools. 5. Use the HP Scanning Software CD that the power cable has not become disconnected from the scanner or unplugged from the Control Panel to see that came with a steady green light and the Attention LED is in Windows Vista, the Programs and Features tool) from the power source. 32 Troubleshooting...
...the print quality is poor Scanner will not turn on If the scanner will not turn on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Check to ...HP Scanjet Drivers and Tools. 5. Use the HP Scanning Software CD that the power cable has not become disconnected from the scanner or unplugged from the Control Panel to see that came with a steady green light and the Attention LED is in Windows Vista, the Programs and Features tool) from the power source. 32 Troubleshooting...
HP Scanjet N9120 User Guide
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...media passing the scan heads, which is completely black or completely white When scanning with the ADF, check the paper orientation. 34 Troubleshooting NOTE: In the scanning software, choose the layout setting that matches the orientation of data transfer only and can be set the ... Software profile, follow these steps: 1. Open the HP Smart Document Scan Software. 2. On the More tab of the Profile Settings dialog box, click Advanced Settings. 4. Wait for a scanning job. The hidden pages are not scanned. Scanner compression affects the rate of the originals in the ADF. •...
...media passing the scan heads, which is completely black or completely white When scanning with the ADF, check the paper orientation. 34 Troubleshooting NOTE: In the scanning software, choose the layout setting that matches the orientation of data transfer only and can be set the ... Software profile, follow these steps: 1. Open the HP Smart Document Scan Software. 2. On the More tab of the Profile Settings dialog box, click Advanced Settings. 4. Wait for a scanning job. The hidden pages are not scanned. Scanner compression affects the rate of the originals in the ADF. •...