HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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... Universal Print Driver without having to install the driver on every PC?...5 When I installed the Microsoft Hot Fixes, I got the error message, "Unable to Install Printer. Can they going to be installed on the same server/client? ...1 Is there a statement from... 4 What is the strategy of HP regarding the services? Operation could not be completed." ...5 Cluster environments ...6 What version of Universal Print Driver supports cluster environments 6 Universal Print Driver defaults ...7 How does the Universal Print Driver determine the default paper size 7 SNMP ...7 Does Universal ...
... Universal Print Driver without having to install the driver on every PC?...5 When I installed the Microsoft Hot Fixes, I got the error message, "Unable to Install Printer. Can they going to be installed on the same server/client? ...1 Is there a statement from... 4 What is the strategy of HP regarding the services? Operation could not be completed." ...5 Cluster environments ...6 What version of Universal Print Driver supports cluster environments 6 Universal Print Driver defaults ...7 How does the Universal Print Driver determine the default paper size 7 SNMP ...7 Does Universal ...
HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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...'s a problem with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to Printing Shortcuts resets the Job Storage options. The default paper size is a localization error in Microsoft Word is missing part of a graphic. Reported defects resolved with spacing...
...'s a problem with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to Printing Shortcuts resets the Job Storage options. The default paper size is a localization error in Microsoft Word is missing part of a graphic. Reported defects resolved with spacing...
HP LaserJet P4010 and P4510 Series - Software Technical Reference
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...only 123 PostScript Output option 123 TrueType Font Download option 124 PostScript Language Level 124 Send PostScript Error Handler 124 Printer Features 124 Send TrueType as Bitmap (HP PCL 6 only 124 Resolution Enhancement technology (REt 125 Raster Compression (PCL 6 only 125 Alternative ... Factory Defaults ...132 Document preview image 132 Paper/Quality tab features ...134 Paper Options ...135 Paper sizes: ...135 Custom Paper Size 136 Name 136 Paper Size 137 Units 137 Custom width and height control limits 137 Paper source 138 Paper type: ...139 Special pages 139 Covers 140...
...only 123 PostScript Output option 123 TrueType Font Download option 124 PostScript Language Level 124 Send PostScript Error Handler 124 Printer Features 124 Send TrueType as Bitmap (HP PCL 6 only 124 Resolution Enhancement technology (REt 125 Raster Compression (PCL 6 only 125 Alternative ... Factory Defaults ...132 Document preview image 132 Paper/Quality tab features ...134 Paper Options ...135 Paper sizes: ...135 Custom Paper Size 136 Name 136 Paper Size 137 Units 137 Custom width and height control limits 137 Paper source 138 Paper type: ...139 Special pages 139 Covers 140...
HP LaserJet P4010 and P4510 Series - Software Technical Reference
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...-storage settings 162 JPEG Passthrough 182 languages, Windows 15 Macintosh 188, 190 Paper Options 135 Paper/Quality tab 134 Point and Print installation 71 PostScript Passthrough 182 Printer Features ... 26 EconoMode, unidrivers 143 Effects tab unidrivers 144 Enterprise Autoconfiguration operating-system support 13 error messages constraint, unidrivers 118 Euro symbol 181 EWS (Macintosh) about 194, 210 accessing...122, 152 firmware determining current level 242 downloading 242 FTP updates, Windows 245 HP Web Jetadmin updates 249 LPR command updates 249 messages during update 243 troubleshooting ...
...-storage settings 162 JPEG Passthrough 182 languages, Windows 15 Macintosh 188, 190 Paper Options 135 Paper/Quality tab 134 Point and Print installation 71 PostScript Passthrough 182 Printer Features ... 26 EconoMode, unidrivers 143 Effects tab unidrivers 144 Enterprise Autoconfiguration operating-system support 13 error messages constraint, unidrivers 118 Euro symbol 181 EWS (Macintosh) about 194, 210 accessing...122, 152 firmware determining current level 242 downloading 242 FTP updates, Windows 245 HP Web Jetadmin updates 249 LPR command updates 249 messages during update 243 troubleshooting ...
HP LaserJet P4010 and P4510 Series - User Guide
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... Down arrow 7 Back arrow 8 Menu button 9 Ready light 10 Data light 11 Attention light Function Shows status information, menus, help information, and error messages Navigates to the previous item in the list, or increases the value of numeric items Provides information about the message on the control-panel...associated with the item that is highlighted on the control-panel display ● Clears an error condition when the condition is clearable Cancels the current print job and clears the pages from the paper path. ● On: The product has data to print, but is waiting to ...
... Down arrow 7 Back arrow 8 Menu button 9 Ready light 10 Data light 11 Attention light Function Shows status information, menus, help information, and error messages Navigates to the previous item in the list, or increases the value of numeric items Provides information about the message on the control-panel...associated with the item that is highlighted on the control-panel display ● Clears an error condition when the condition is clearable Cancels the current print job and clears the pages from the paper path. ● On: The product has data to print, but is waiting to ...
HP LaserJet P4010 and P4510 Series - User Guide
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... available on one line. ON: PDF error page prints when PDF errors occur. OFF: PS error page never prints. Determines whether a PDF error page prints. MANUALLY FEED [PAPER SIZE] appears on the HP LaserJet III series products. The default setting is YES. ON: PS error page prints when PS errors occur. OFF: PDF error page never prints. Item MANUAL FEED...
... available on one line. ON: PDF error page prints when PDF errors occur. OFF: PS error page never prints. Determines whether a PDF error page prints. MANUALLY FEED [PAPER SIZE] appears on the HP LaserJet III series products. The default setting is YES. ON: PS error page prints when PS errors occur. OFF: PDF error page never prints. Item MANUAL FEED...
HP LaserJet P4010 and P4510 Series - User Guide
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...select the component that is no value to select. The menu item appears only if the device includes a built-in the event log. HP service personnel can use this item to test various internal appears. ENWW Diagnostics menu 37 Diagnostics menu Administrators can use this item to test ... 2 There is no value to select. Item Values Explanation PRINT EVENT LOG SHOW EVENT LOG PAPER PATH SENSORS There is no value to select. The printed event log shows error number, page count, error code, and description or personality. Press OK to scroll through the contents of time, in ...
...select the component that is no value to select. The menu item appears only if the device includes a built-in the event log. HP service personnel can use this item to test various internal appears. ENWW Diagnostics menu 37 Diagnostics menu Administrators can use this item to test ... 2 There is no value to select. Item Values Explanation PRINT EVENT LOG SHOW EVENT LOG PAPER PATH SENSORS There is no value to select. The printed event log shows error number, page count, error code, and description or personality. Press OK to scroll through the contents of time, in ...
HP LaserJet P4010 and P4510 Series - User Guide
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.... ● Restore Defaults: Provides a way to restore the product settings to receive alerts for critical errors only, or for any tab to open the Alert Settings window, in the My HP Printers list. This page also provides information about print-quality settings. Ordering list: Shows the supplies that...click the Order check box for that need to configure how frequently the scans occur. Click Change to adjust the settings. ● Trays / Paper: Provides information about those items can sort the list by product, or by the supplies that item in a new browser window.
.... ● Restore Defaults: Provides a way to restore the product settings to receive alerts for critical errors only, or for any tab to open the Alert Settings window, in the My HP Printers list. This page also provides information about print-quality settings. Ordering list: Shows the supplies that...click the Order check box for that need to configure how frequently the scans occur. Click Change to adjust the settings. ● Trays / Paper: Provides information about those items can sort the list by product, or by the supplies that item in a new browser window.
HP LaserJet P4010 and P4510 Series - User Guide
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...Web server. ● Edit Other Links: Allows you to add or customize a link to another Web site. Enable and disable certain features of HP supplies, with 0% indicating that must be entered to gain access to configure product settings. Configure Device: Allows you to the Settings and Networking ...Sleep mode on. ● Settings tab ● Provides the ability to it is on all product events and errors. ● Usage page: Shows a summary of the number of print paper set or edit a wake time for various product and supplies events. This link is empty. The page also...
...Web server. ● Edit Other Links: Allows you to add or customize a link to another Web site. Enable and disable certain features of HP supplies, with 0% indicating that must be entered to gain access to configure product settings. Configure Device: Allows you to the Settings and Networking ...Sleep mode on. ● Settings tab ● Provides the ability to it is on all product events and errors. ● Usage page: Shows a summary of the number of print paper set or edit a wake time for various product and supplies events. This link is empty. The page also...
HP LaserJet P4010 and P4510 Series - User Guide
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...ENWW Use the embedded Web server 111 Shop for Supplies: Connects to the HP SureSupply Web site, where you will receive information on options for purchasing original HP supplies, such as print cartridges and paper. ● Product Support: Connects to the support site for the product..., from your product. This service analyzes the product error log and configuration information to provide diagnostic and ...
...ENWW Use the embedded Web server 111 Shop for Supplies: Connects to the HP SureSupply Web site, where you will receive information on options for purchasing original HP supplies, such as print cartridges and paper. ● Product Support: Connects to the support site for the product..., from your product. This service analyzes the product error log and configuration information to provide diagnostic and ...
HP LaserJet P4010 and P4510 Series - User Guide
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...page 162. 6. If the page prints correctly, then the product hardware is connected to see if any error messages appear, see Clear jams on page 143. 4. Select one tray contains paper. d. Check the network connection. If any messages appear on . a. The problem is with the ... page 188. 3. If the configuration page prints, check the following items. a. b. Check that is on , complete these measures restores power, contact HP Customer Care. 2. c. a. See Solve network problems on page 104. If no lights are using a power strip and its voltage is on the...
...page 162. 6. If the page prints correctly, then the product hardware is connected to see if any error messages appear, see Clear jams on page 143. 4. Select one tray contains paper. d. Check the network connection. If any messages appear on . a. The problem is with the ... page 188. 3. If the configuration page prints, check the following items. a. b. Check that is on , complete these measures restores power, contact HP Customer Care. 2. c. a. See Solve network problems on page 104. If no lights are using a power strip and its voltage is on the...
HP LaserJet P4010 and P4510 Series - User Guide
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...clears these messages can indicate the status of or problems with the Ready or status messages and remain until OK is pressed. Error messages Error messages communicate that some action must be cleared by the AUTO-CONTINUE setting. If AUTO-CONTINUE is missing YY00 = cartridge ...and has no interaction to clear them. Some of these messages. They change as adding paper or clearing a jam. Some warning messages are listed below: 2. These messages are auto-continuable. If a critical error persists, service is online. If CLEARABLE WARNINGS is set on the menus, the product...
...clears these messages can indicate the status of or problems with the Ready or status messages and remain until OK is pressed. Error messages Error messages communicate that some action must be cleared by the AUTO-CONTINUE setting. If AUTO-CONTINUE is missing YY00 = cartridge ...and has no interaction to clear them. Some of these messages. They change as adding paper or clearing a jam. Some warning messages are listed below: 2. These messages are auto-continuable. If a critical error persists, service is online. If CLEARABLE WARNINGS is set on the menus, the product...
HP LaserJet P4010 and P4510 Series - User Guide
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...in the specified location. Remove jammed paper from the specified location. Press OK to print the transferred data graphics) sent to the product's internal HP Jetdirect. INTERNAL CLOCK ERROR To continue press OK The real time clock has experienced an error. If the message persists after all... jams have been cleared, a sensor might be lost ). Note: EIO 0 is reserved for the HP Jetdirect embedded print server. 144 Chapter 10 Solve problems ENWW Remove jammed paper from the specified location. To...
...in the specified location. Remove jammed paper from the specified location. Press OK to print the transferred data graphics) sent to the product's internal HP Jetdirect. INTERNAL CLOCK ERROR To continue press OK The real time clock has experienced an error. If the message persists after all... jams have been cleared, a sensor might be lost ). Note: EIO 0 is reserved for the HP Jetdirect embedded print server. 144 Chapter 10 Solve problems ENWW Remove jammed paper from the specified location. To...
HP LaserJet P4010 and P4510 Series - User Guide
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...EMBEDDED I/O BAD TRANSMISSION To continue press OK The connection has been broken between the product and HP Jetdirect print server. If the message persists, contact an HPauthorized service or support provider. 41.X ERROR For help press 2. alternates with LOAD TRAY XX [TYPE] [SIZE] To use a ...adjusted. 2. If the message persists, contact an HPauthorized service or support provider. 49.XXXX ERROR To continue turn it off for the print job. 4. Reload the tray with 2. Make sure the paper size that contains the size required for 20 minutes, and then turn off and then on...
...EMBEDDED I/O BAD TRANSMISSION To continue press OK The connection has been broken between the product and HP Jetdirect print server. If the message persists, contact an HPauthorized service or support provider. 41.X ERROR For help press 2. alternates with LOAD TRAY XX [TYPE] [SIZE] To use a ...adjusted. 2. If the message persists, contact an HPauthorized service or support provider. 49.XXXX ERROR To continue turn it off for the print job. 4. Reload the tray with 2. Make sure the paper size that contains the size required for 20 minutes, and then turn off and then on...
HP LaserJet P4010 and P4510 Series - User Guide
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To resolve problems with ENWW Interpret control-panel messages 147 For help press The external paper-handling controller has Check the cables, and then turn off and then on . If the message persists, contact an HPauthorized service or support...-panel messages (continued) Control panel message Description Recommended action 58. ERROR To continue turn off and then on 60. If the message persists, contact an HP- ERROR To continue turn off and then on A product error has occurred where a memory tag CPU error was 1. off then on . The product software system is a...
To resolve problems with ENWW Interpret control-panel messages 147 For help press The external paper-handling controller has Check the cables, and then turn off and then on . If the message persists, contact an HPauthorized service or support...-panel messages (continued) Control panel message Description Recommended action 58. ERROR To continue turn off and then on 60. If the message persists, contact an HP- ERROR To continue turn off and then on A product error has occurred where a memory tag CPU error was 1. off then on . The product software system is a...
HP LaserJet P4010 and P4510 Series - User Guide
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...the product detected a problem. If the message persists, contact an HPauthorized service or support provider. 66.XY.ZZ OUTPUT DEVICE ERROR For help press The external paper-handling controller has Check the cables, and then turn off , check connection, turn on . Turn the product on ....external paperhandling accessory. 1. If the message persists, contact an HPauthorized service or support provider. 66.XY.ZZ SERVICE ERROR For help press The external paper-handling controller has Check the cables, and then turn the might have been reset to determine which values have changed...
...the product detected a problem. If the message persists, contact an HPauthorized service or support provider. 66.XY.ZZ OUTPUT DEVICE ERROR For help press The external paper-handling controller has Check the cables, and then turn off , check connection, turn on . Turn the product on ....external paperhandling accessory. 1. If the message persists, contact an HPauthorized service or support provider. 66.XY.ZZ SERVICE ERROR For help press The external paper-handling controller has Check the cables, and then turn the might have been reset to determine which values have changed...
HP LaserJet P4010 and P4510 Series - User Guide
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...Control-panel messages (continued) Control panel message Description Recommended action If the error no longer exists, follow these steps. 1. Reconnect all cables that it in slot [X]. 8X.YYYY EMBEDDED JETDIRECT ERROR The embedded HP Jetdirect print server has 1. Access denied MENUS LOCKED The product control-panel...Then, turn the product off , reseat the EIO accessory in slot [X] has encountered a critical error. 1. Install the DIMM and EIO device one at a time, making sure to highlight PAPER HANDLING, and then press OK. 3. Replace the EIO accessory in a different EIO slot, and ...
...Control-panel messages (continued) Control panel message Description Recommended action If the error no longer exists, follow these steps. 1. Reconnect all cables that it in slot [X]. 8X.YYYY EMBEDDED JETDIRECT ERROR The embedded HP Jetdirect print server has 1. Access denied MENUS LOCKED The product control-panel...Then, turn the product off , reseat the EIO accessory in slot [X] has encountered a critical error. 1. Install the DIMM and EIO device one at a time, making sure to highlight PAPER HANDLING, and then press OK. 3. Replace the EIO accessory in a different EIO slot, and ...
HP LaserJet P4010 and P4510 Series - User Guide
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...see a list of available personalities, print a configuration page. Product functions are unavailable. CLEANING DISK % COMPLETE For help press CLEANING PAGE ERROR Open rear bin You have attempted to create or process a cleaning page when a duplexer is present and the rear door is received and... off . CORRUPT FIRMWARE IN EXTERNAL ACCESSORY For help press Checking paper path The product is checking for the command to Press OK to continue. Contact an HP-authorized service or support PORT provider. Clearing paper path The product jammed or was turned on . Table 10-1...
...see a list of available personalities, print a configuration page. Product functions are unavailable. CLEANING DISK % COMPLETE For help press CLEANING PAGE ERROR Open rear bin You have attempted to create or process a cleaning page when a duplexer is present and the rear door is received and... off . CORRUPT FIRMWARE IN EXTERNAL ACCESSORY For help press Checking paper path The product is checking for the command to Press OK to continue. Contact an HP-authorized service or support PORT provider. Clearing paper path The product jammed or was turned on . Table 10-1...
HP LaserJet P4010 and P4510 Series - User Guide
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...Press OK to print the transferred data (some data might have tried to continue. Contact an HP-authorized service or support provider. LOAD ENVELOPE FEEDER [TYPE] [SIZE] The envelope feeder is ...open or missing. Load the envelope feeder. For help press If paper is full and cannot be reinstalled for printing to print. Table 10-1 Control-panel messages...Press OK to continue. Reenter PIN number. INFLATE FAILURE SEND FULL RFU ON An error occurred during a firmware upgrade. To clear press OK INTERNAL DISK FILE OPERATION FAILED A command ...
...Press OK to print the transferred data (some data might have tried to continue. Contact an HP-authorized service or support provider. LOAD ENVELOPE FEEDER [TYPE] [SIZE] The envelope feeder is ...open or missing. Load the envelope feeder. For help press If paper is full and cannot be reinstalled for printing to print. Table 10-1 Control-panel messages...Press OK to continue. Reenter PIN number. INFLATE FAILURE SEND FULL RFU ON An error occurred during a firmware upgrade. To clear press OK INTERNAL DISK FILE OPERATION FAILED A command ...
HP LaserJet P4010 and P4510 Series - User Guide
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... to perform finishing. Load the tray with a different size of paper than the size configured for the tray. alternates with the job.... BUT INACCESSIBLE For help press The maximum number of pages. Binding cannot be written to. Contact an HP-authorized service or support PORT provider. Press OK to continue. Do not power off and then on,.... Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action RFU LOAD ERROR SEND FULL RFU ON An error occurred during a firmware upgrade. To clear press OK ROM DISK FILE SYSTEM IS FULL To...
... to perform finishing. Load the tray with a different size of paper than the size configured for the tray. alternates with the job.... BUT INACCESSIBLE For help press The maximum number of pages. Binding cannot be written to. Contact an HP-authorized service or support PORT provider. Press OK to continue. Do not power off and then on,.... Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action RFU LOAD ERROR SEND FULL RFU ON An error occurred during a firmware upgrade. To clear press OK ROM DISK FILE SYSTEM IS FULL To...