Service Manual
Page 7
... 74 Stapler/stacker submenu 77 I/O submenu ...77 Resets submenu (HP LaserJet 4250/4350 only 78 Diagnostics menu (HP LaserJet 4250/4350 only 80 4 Maintenance Chapter contents...81 Cleaning the printer ...firmware update using FTP through a browser 96 Remote firmware update using Fetch (Mac OS 8.6 and OS 9.x only 97 Remote firmware update using the HP LaserJet utility (Mac OS 8.6 and OS 9.x only 98 Remote firmware update using the LPR command 99 Using HP Web JetAdmin to download the firmware to the printer 100 Printer messages during firmware update 101 Troubleshooting a firmware update...
... 74 Stapler/stacker submenu 77 I/O submenu ...77 Resets submenu (HP LaserJet 4250/4350 only 78 Diagnostics menu (HP LaserJet 4250/4350 only 80 4 Maintenance Chapter contents...81 Cleaning the printer ...firmware update using FTP through a browser 96 Remote firmware update using Fetch (Mac OS 8.6 and OS 9.x only 97 Remote firmware update using the HP LaserJet utility (Mac OS 8.6 and OS 9.x only 98 Remote firmware update using the LPR command 99 Using HP Web JetAdmin to download the firmware to the printer 100 Printer messages during firmware update 101 Troubleshooting a firmware update...
Service Manual
Page 95
... a remote firmware update ● Remote firmware update using FTP through a browser ● Remote firmware update using Fetch (Mac OS 8.6 and OS 9.x only) ● Remote firmware update using the HP LaserJet utility (Mac OS 8.6 and OS 9.x only) ● Remote firmware update using the LPR command ● Using HP Web JetAdmin to download the firmware to the printer ● Printer messages during firmware update ● Troubleshooting a firmware update Chapter contents...
... a remote firmware update ● Remote firmware update using FTP through a browser ● Remote firmware update using Fetch (Mac OS 8.6 and OS 9.x only) ● Remote firmware update using the HP LaserJet utility (Mac OS 8.6 and OS 9.x only) ● Remote firmware update using the LPR command ● Using HP Web JetAdmin to download the firmware to the printer ● Printer messages during firmware update ● Troubleshooting a firmware update Chapter contents...
Service Manual
Page 105
...Web sites: http://www.hp.com/go/lj4200_firmware, http://www.hp.com/go/lj4250_firmware, http://www.hp.com/go/ lj4300_firmware, or http://www.hp.com/go/lj4350_firmware. The reinitialization time depends on a number of things, including the speed of the host computer that is sending the update and the I /O ...printer can be sent only by a computer that is attached to the parallel port of the printer. Downloading a remote firmware update A remote firmware update (RFU) can receive an RFU update to a printer as long as the time that it is in the queue are tray types, default symbol sets, ...
...Web sites: http://www.hp.com/go/lj4200_firmware, http://www.hp.com/go/lj4250_firmware, http://www.hp.com/go/ lj4300_firmware, or http://www.hp.com/go/lj4350_firmware. The reinitialization time depends on a number of things, including the speed of the host computer that is sending the update and the I /O ...printer can be sent only by a computer that is attached to the parallel port of the printer. Downloading a remote firmware update A remote firmware update (RFU) can receive an RFU update to a printer as long as the time that it is in the queue are tray types, default symbol sets, ...
Service Manual
Page 106
... the printer is attached to a parallel port other than LPT1, then substitute the correct LPT port number in quotation marks. See Printer messages during firmware update. For example, type C:\>copy /b "c:\My Documents\4250fw.rfu" lpt1 5 Press Enter. At the end of the upgrade process, Ready appears on... you can send the RFU file directly to the printer by using a Copy command from a command prompt or an MS-DOS window. Remote firmware update through a local port (USB or parallel), then you receive should be similar to these examples: ● LPT1 Not Rerouted ● Resident portion...
... the printer is attached to a parallel port other than LPT1, then substitute the correct LPT port number in quotation marks. See Printer messages during firmware update. For example, type C:\>copy /b "c:\My Documents\4250fw.rfu" lpt1 5 Press Enter. At the end of the upgrade process, Ready appears on... you can send the RFU file directly to the printer by using a Copy command from a command prompt or an MS-DOS window. Remote firmware update through a local port (USB or parallel), then you receive should be similar to these examples: ● LPT1 Not Rerouted ● Resident portion...
Service Manual
Page 107
...\4250fw.rfu" lpt1 2 Press Enter. See Printer messages during firmware update. For example, type: C:\>copy /b "c:\My Documents\4250fw.rfu" \ \your_server\your_computer 2 Press Enter. Remote firmware update using FTP on a direct network connection If the HP LaserJet 4200/4250/4300/4350 series printer uses a direct network connection, use file... c:\4250fw.rfu lpt1. The message "1 file(s) copied" appears on the printer-control panel. Remote firmware update for the operating system that delivers the RFU file to update the HP LaserJet firmware. Downloading a remote firmware update 93
...\4250fw.rfu" lpt1 2 Press Enter. See Printer messages during firmware update. For example, type: C:\>copy /b "c:\My Documents\4250fw.rfu" \ \your_server\your_computer 2 Press Enter. Remote firmware update using FTP on a direct network connection If the HP LaserJet 4200/4250/4300/4350 series printer uses a direct network connection, use file... c:\4250fw.rfu lpt1. The message "1 file(s) copied" appears on the printer-control panel. Remote firmware update for the operating system that delivers the RFU file to update the HP LaserJet firmware. Downloading a remote firmware update 93
Service Manual
Page 109
... file is the location where the RFU file was downloaded from the Web, including the path. The Jetdirect page is updated on the printer. The complete path to activate the update. Downloading a remote firmware update 95 Mac operating systems 1 Take note of the configuration page printout. 2 Open a Terminal window on the Macintosh. NOTE The...
... file is the location where the RFU file was downloaded from the Web, including the path. The Jetdirect page is updated on the printer. The complete path to activate the update. Downloading a remote firmware update 95 Mac operating systems 1 Take note of the configuration page printout. 2 Open a Terminal window on the Macintosh. NOTE The...
Service Manual
Page 110
Remote firmware update using FTP through a browser Follow these instructions to use FTP through a browser to update the printer firmware remotely. For example, if the TCP/IP address is the TCP/ IP address of your printer. NOTE The following instructions can be used on Windows or Macintosh operating systems. 1 Open a browser window. 2 In the address line of the browser, type: ftp:// where is 192.168.0.90, type: FTP 192.168.0.90 3 Locate the RFU file for the printer. 4 Drag and drop the RFU file onto the PORT1 icon in the browser window. 96 4 Maintenance
Remote firmware update using FTP through a browser Follow these instructions to use FTP through a browser to update the printer firmware remotely. For example, if the TCP/IP address is the TCP/ IP address of your printer. NOTE The following instructions can be used on Windows or Macintosh operating systems. 1 Open a browser window. 2 In the address line of the browser, type: ftp:// where is 192.168.0.90, type: FTP 192.168.0.90 3 Locate the RFU file for the printer. 4 Drag and drop the RFU file onto the PORT1 icon in the browser window. 96 4 Maintenance
Service Manual
Page 111
... Fetch (Mac OS 8.6 and OS 9.x only) For Mac OS 8.6 through 9.x, a shareware program called Fetch provides FTP control for a Put command. Remote firmware update using Fetch (Mac OS 8.6 and OS 9.x only) 97 Follow these instructions to use Fetch. 1 Start the program by clicking the Fetch icon. 2 Type the IP ...
... Fetch (Mac OS 8.6 and OS 9.x only) For Mac OS 8.6 through 9.x, a shareware program called Fetch provides FTP control for a Put command. Remote firmware update using Fetch (Mac OS 8.6 and OS 9.x only) 97 Follow these instructions to use Fetch. 1 Start the program by clicking the Fetch icon. 2 Type the IP ...
Service Manual
Page 112
... firmware update using the HP LaserJet utility (Mac OS 8.6 and OS 9.x only) Follow these instructions to update the firmware by downloading the latest printer installer from http://www.hp.com/go/lj4200_firmware When you have the tools and files that you can be downloaded to the printer. 6 Click Select File. 7 Locate the RFU file on the HP LaserJet 4200/4250...
... firmware update using the HP LaserJet utility (Mac OS 8.6 and OS 9.x only) Follow these instructions to update the firmware by downloading the latest printer installer from http://www.hp.com/go/lj4200_firmware When you have the tools and files that you can be downloaded to the printer. 6 Click Select File. 7 Locate the RFU file on the HP LaserJet 4200/4250...
Service Manual
Page 113
... word "exit" at the command prompt to close the command window. Remote firmware update using the LPR command 99 Follow these instructions to binary mode. 2 Press Enter. See Printer messages during firmware update. This parameter sets the transport protocol to update the printer software remotely by using the LPR command. 1 From a command ...or the hostname of the printer, and where is for use in Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003. Remote firmware update using the LPR command NOTE This remote firmware update method is the filename of the RFU file.
... word "exit" at the command prompt to close the command window. Remote firmware update using the LPR command 99 Follow these instructions to binary mode. 2 Press Enter. See Printer messages during firmware update. This parameter sets the transport protocol to update the printer software remotely by using the LPR command. 1 From a command ...or the hostname of the printer, and where is for use in Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003. Remote firmware update using the LPR command NOTE This remote firmware update method is the filename of the RFU file.
Service Manual
Page 114
...the Quick Device Find field, and then click Go. See Printer messages during firmware update. b) Hold down menu for Device Group Tools appears on your hard drive to perform multiple or unattended installations. 1 Start HP Web Jetadmin. 2 Create a device group. Type in the appropriate information,...follow these steps: a) Click Device Management, and then click All Devices. Use HP Web Jetadmin 6.5 to the HP Web JetAdmin server. 8 Refresh the browser. 9 Select the RFU file from the Printer Firmware Update drop-down box, select an action. Locate the printer that you downloaded from the...
...the Quick Device Find field, and then click Go. See Printer messages during firmware update. b) Hold down menu for Device Group Tools appears on your hard drive to perform multiple or unattended installations. 1 Start HP Web Jetadmin. 2 Create a device group. Type in the appropriate information,...follow these steps: a) Click Device Management, and then click All Devices. Use HP Web Jetadmin 6.5 to the HP Web JetAdmin server. 8 Refresh the browser. 9 Select the RFU file from the Printer Firmware Update drop-down box, select an action. Locate the printer that you downloaded from the...
Service Manual
Page 115
... until the printer verifies the validity and integrity of the RFU update. Printer messages during a normal update process. WAIT FOR PRINTER TO REINITIALIZE On HP LaserJet 4200/4300 Series printers, appears from the control panel and make sure that appear during firmware update 101 Table 4-4 Update messages Printer message Explanation RECEIVING UPGRADE UPRGRADING PRINTER Appears when the...
... until the printer verifies the validity and integrity of the RFU update. Printer messages during a normal update process. WAIT FOR PRINTER TO REINITIALIZE On HP LaserJet 4200/4300 Series printers, appears from the control panel and make sure that appear during firmware update 101 Table 4-4 Update messages Printer message Explanation RECEIVING UPGRADE UPRGRADING PRINTER Appears when the...
Service Manual
Page 116
.../go/ lj4300_firmware, or http://www.hp.com/go /lj4350_firmware. Table 4-5 Troubleshooting a firmware update Cause The control panel cancelled a job. A power cycle occurred during a send. No update occurred. The upgrade is complete. Resend the update through a parallel port. Table 4-6 Troubleshooting a firmware update failure Cause Action The RFU file is corrupted. See Troubleshooting a firmware update. No update occurred. The RFU file contains...
.../go/ lj4300_firmware, or http://www.hp.com/go /lj4350_firmware. Table 4-5 Troubleshooting a firmware update Cause The control panel cancelled a job. A power cycle occurred during a send. No update occurred. The upgrade is complete. Resend the update through a parallel port. Table 4-6 Troubleshooting a firmware update failure Cause Action The RFU file is corrupted. See Troubleshooting a firmware update. No update occurred. The RFU file contains...
Service Manual
Page 178
... in slot 1 (formatter PCA location J1; The contents of print environment settings from one I/O simultaneously, until the I /O and information about RFUs, see Downloading a remote firmware update. In HP LaserJet 4200/4300 Series printers DIMM slots can receive data from the host through two-way communication. ■ Dynamic I / O switching. Even when the printer is sent...
... in slot 1 (formatter PCA location J1; The contents of print environment settings from one I/O simultaneously, until the I /O and information about RFUs, see Downloading a remote firmware update. In HP LaserJet 4200/4300 Series printers DIMM slots can receive data from the host through two-way communication. ■ Dynamic I / O switching. Even when the printer is sent...
Service Manual
Page 183
...service ■ Reinstall the print cartridge (remove the print cartridge before touching an ESD-sensitive component. Removal and replacement strategy 169 See Downloading a remote firmware update. See Menu map and Configuration page. ■ Remove all of the accessories and print media, the print cartridge, and tray 2 from the product...the product. ■ Replace all of the accessories and load the media. ■ Print a configuration page and verify that the latest firmware is available. Before performing service ■ If possible, print a menu map and configuration page.
...service ■ Reinstall the print cartridge (remove the print cartridge before touching an ESD-sensitive component. Removal and replacement strategy 169 See Downloading a remote firmware update. See Menu map and Configuration page. ■ Remove all of the accessories and print media, the print cartridge, and tray 2 from the product...the product. ■ Replace all of the accessories and load the media. ■ Print a configuration page and verify that the latest firmware is available. Before performing service ■ If possible, print a menu map and configuration page.
Service Manual
Page 224
...firmware update CAUTION The product contains components that are sensitive to the formatter in those printers. Always perform service work at an ESD-protected workstation. 1 Remove the formatter cover. Figure 6-36 Firmware DIMM 210 6 Removing and replacing parts See Menu map and Configuration page. Firmware DIMM (LJ 4200/4300 only) NOTE The HP LaserJet 4250.../4350 Series printers do not use firmware DIMMs. Instead a firmware chip is ...
...firmware update CAUTION The product contains components that are sensitive to the formatter in those printers. Always perform service work at an ESD-protected workstation. 1 Remove the formatter cover. Figure 6-36 Firmware DIMM 210 6 Removing and replacing parts See Menu map and Configuration page. Firmware DIMM (LJ 4200/4300 only) NOTE The HP LaserJet 4250.../4350 Series printers do not use firmware DIMMs. Instead a firmware chip is ...
Service Manual
Page 369
...in the tray. Not all HP LaserJet 4200/4300 printers can receive a firmware update, download the newer firmware upgrade. If the job prints, go back to www.hp.com/go/lj4200_software, www.hp.com/go/lj4250_software, www.hp.com/go/lj4300_software, or www.hp.com/go/lj4350_software. Other causes ... first program and try printing a different file. Select Download Drivers and Software. If the message Display-message troubleshooting 355 If this firmware image is configured for more information. 2 If the message persists, turn off and then on the formatter to step through the ...
...in the tray. Not all HP LaserJet 4200/4300 printers can receive a firmware update, download the newer firmware upgrade. If the job prints, go back to www.hp.com/go/lj4200_software, www.hp.com/go/lj4250_software, www.hp.com/go/lj4300_software, or www.hp.com/go/lj4350_software. Other causes ... first program and try printing a different file. Select Download Drivers and Software. If the message Display-message troubleshooting 355 If this firmware image is configured for more information. 2 If the message persists, turn off and then on the formatter to step through the ...
Service Manual
Page 378
... card. 3 Replace the EIO card. 4 Replace the formatter assembly. See Formatter assembly . 6 Replace the firmware DIMM. Not all HP LaserJet 4200/4300 printers can receive a firmware update, download the newer firmware upgrade. Select Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. See Formatter assembly . 364 7 Troubleshooting If this...
... card. 3 Replace the EIO card. 4 Replace the formatter assembly. See Formatter assembly . 6 Replace the firmware DIMM. Not all HP LaserJet 4200/4300 printers can receive a firmware update, download the newer firmware upgrade. Select Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. See Formatter assembly . 364 7 Troubleshooting If this...
Service Manual
Page 528
... initialization 327 operations 163 skip disk-load 328 distorted images, troubleshooting 391 DLC/LLC setting 78 door switch (SW101), removing 273 dots, troubleshooting 385 downloading firmware updates 91 draft quality printing 72, 162, 380 drivers help 14 Linux 13 operating systems supported 13 OS/2 14 selecting 14 settings 15 dropouts, troubleshooting 386...
... initialization 327 operations 163 skip disk-load 328 distorted images, troubleshooting 391 DLC/LLC setting 78 door switch (SW101), removing 273 dots, troubleshooting 385 downloading firmware updates 91 draft quality printing 72, 162, 380 drivers help 14 Linux 13 operating systems supported 13 OS/2 14 selecting 14 settings 15 dropouts, troubleshooting 386...
Service Manual
Page 529
... multiple-feed prevention 121 skew prevention 121 stacker 137 stapler/stacker 142 tray 1 117 tray 2 119 file directory, printing 63 firmware updates DIMMs 164, 210 downloading 91 FTP 93 HP LaserJet Utility 98 HP Web JetAdmin 100 LPR command 99 messages 101 troubleshooting 102 UNIX 93 Windows local port 92 Windows network 93 fonts list...
... multiple-feed prevention 121 skew prevention 121 stacker 137 stapler/stacker 142 tray 1 117 tray 2 119 file directory, printing 63 firmware updates DIMMs 164, 210 downloading 91 FTP 93 HP LaserJet Utility 98 HP Web JetAdmin 100 LPR command 99 messages 101 troubleshooting 102 UNIX 93 Windows local port 92 Windows network 93 fonts list...