Getting Started Guide
Page 11
...(retaining the .pdf extension), and then click Save. NOTE: If there are available in the User's Guides folder (select models only). 1 Click the Windows Start Button® on the Web You can download from the Manuals page if it . Finding Guides on the taskbar. 2 Click All Programs. 3 Click... your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then ...
...(retaining the .pdf extension), and then click Save. NOTE: If there are available in the User's Guides folder (select models only). 1 Click the Windows Start Button® on the Web You can download from the Manuals page if it . Finding Guides on the taskbar. 2 Click All Programs. 3 Click... your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then ...
Getting Started Guide
Page 12
...Center Information about commonly asked questions. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools Folder: 1 Click the Windows Start Button on your keyboard. You can find links to driver updates, access to technical support options, ...and information about your computer is an Internet-based service provided by HP to view it or use it. Here you can...
...Center Information about commonly asked questions. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools Folder: 1 Click the Windows Start Button on your keyboard. You can find links to driver updates, access to technical support options, ...and information about your computer is an Internet-based service provided by HP to view it or use it. Here you can...
Getting Started Guide
Page 18
... taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security again. To open and access Norton Internet Security: 1 Click the Windows Start Button on the computer. To get the latest updates for e-mail, network, or Internet access, unauthorized persons may have become available after the computer... software from the Microsoft Web site. Also, Norton Internet Security, which is preinstalled on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. To permanently resolve the problem, reconfigure the firewall.
... taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security again. To open and access Norton Internet Security: 1 Click the Windows Start Button on the computer. To get the latest updates for e-mail, network, or Internet access, unauthorized persons may have become available after the computer... software from the Microsoft Web site. Also, Norton Internet Security, which is preinstalled on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates. To permanently resolve the problem, reconfigure the firewall.
Getting Started Guide
Page 25
...secure place away from unauthorized access, and they help protect your computer. Limited Not allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Guest Not allowed to change the limited account picture, and to create, edit, or delete the account password. Creating ...Ability to create individual user settings Ability to limit access to software for certain users Drawbacks to multiple user accounts: More memory (RAM) usage Multiple Temporary Internet Files folders to remove during Disk Cleanup More data to back up Longer time to complete virus scan...
...secure place away from unauthorized access, and they help protect your computer. Limited Not allowed to change systemwide settings, and install Windows Vista-compatible software and drivers. Guest Not allowed to change the limited account picture, and to create, edit, or delete the account password. Creating ...Ability to create individual user settings Ability to limit access to software for certain users Drawbacks to multiple user accounts: More memory (RAM) usage Multiple Temporary Internet Files folders to remove during Disk Cleanup More data to back up Longer time to complete virus scan...
Getting Started Guide
Page 58
... image files such as .wmv, .asf, .avi, or .mpg; Get HP software and driver updates. To do this CD before using the convenient shopping search engine. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Create .avi and .wmv (Windows Media Video) files. Import audio files such as .mp3, .asf, or...
... image files such as .wmv, .asf, .avi, or .mpg; Get HP software and driver updates. To do this CD before using the convenient shopping search engine. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Create .avi and .wmv (Windows Media Video) files. Import audio files such as .mp3, .asf, or...
Getting Started Guide
Page 80
...connectors. 3 Install the software and drivers. Locating the Drive and Assigning a Drive Letter When you plug the drive into an USB 2.0 connector or insert it is easier for more than one USB connector. To locate the drive: 1 Click the Windows Start Button on the HP Media Drive if a drive letter ... the drive in the Computer window by right-clicking the drive, selecting Rename, and then typing in a new name. NOTE: USB 2.0 uses only one external hard disk drive. Also, it into the USB connector on other devices. Plug the square end of the HP Media Drive. Some programs may...
...connectors. 3 Install the software and drivers. Locating the Drive and Assigning a Drive Letter When you plug the drive into an USB 2.0 connector or insert it is easier for more than one USB connector. To locate the drive: 1 Click the Windows Start Button on the HP Media Drive if a drive letter ... the drive in the Computer window by right-clicking the drive, selecting Rename, and then typing in a new name. NOTE: USB 2.0 uses only one external hard disk drive. Also, it into the USB connector on other devices. Plug the square end of the HP Media Drive. Some programs may...
Getting Started Guide
Page 83
...support.microsoft.com for more information, go to: http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 73 Contact Microsoft Customer Service for information about how to install service packs and Windows updates in your system. The power LED on the front ...is on my computer Try the following solutions in the Device Manager window. Drive does not appear on . Refer to the software and drivers installation instructions that came with the HP Pocket Media Drive. Troubleshooting the HP Media Drive Microsoft updates Make sure you are using by checking in...
...support.microsoft.com for more information, go to: http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 73 Contact Microsoft Customer Service for information about how to install service packs and Windows updates in your system. The power LED on the front ...is on my computer Try the following solutions in the Device Manager window. Drive does not appear on . Refer to the software and drivers installation instructions that came with the HP Pocket Media Drive. Troubleshooting the HP Media Drive Microsoft updates Make sure you are using by checking in...
HP TouchSmart Desktop PCs - Troubleshooting and Maintenance Guide
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... computer, and press the Eject button nearest the drive to open the tray. For information about restoring and updating drivers. Clean the disc with the actual Eject button: 1 Click the Windows Start Button and then Computer. 2 Right-click the DVD drive. 3 Select Eject from the menu. Turn on...with a disc cleaning kit, available from the computer and use a straightened paper clip to the "Removing a Memory Module" section in the "Upgrading the HP TouchSmart PC" chapter in the tray. CD and DVD Drives Symptom Possible solution The CD or DVD drive cannot read a disc or takes too long to...
... computer, and press the Eject button nearest the drive to open the tray. For information about restoring and updating drivers. Clean the disc with the actual Eject button: 1 Click the Windows Start Button and then Computer. 2 Right-click the DVD drive. 3 Select Eject from the menu. Turn on...with a disc cleaning kit, available from the computer and use a straightened paper clip to the "Removing a Memory Module" section in the "Upgrading the HP TouchSmart PC" chapter in the tray. CD and DVD Drives Symptom Possible solution The CD or DVD drive cannot read a disc or takes too long to...
HP TouchSmart Desktop PCs - Troubleshooting and Maintenance Guide
Page 15
...the Internet to Sound, video and game controllers. 4 Right-click TV tuner (select models only) and then select Update Driver Software. 5 Select Search automatically for codec. Ensure Windows Media Player is available, the file will play. Error message: Files Needed To Display Video Are Missing or Corrupt. ...the screen are too large or too small, or the images are fuzzy. For more information, open Windows Media Player Help, and then search the online Help for updated driver software. 6 Follow the instructions to resume from sleep mode. Possible solution Press the space bar or...
...the Internet to Sound, video and game controllers. 4 Right-click TV tuner (select models only) and then select Update Driver Software. 5 Select Search automatically for codec. Ensure Windows Media Player is available, the file will play. Error message: Files Needed To Display Video Are Missing or Corrupt. ...the screen are too large or too small, or the images are fuzzy. For more information, open Windows Media Player Help, and then search the online Help for updated driver software. 6 Follow the instructions to resume from sleep mode. Possible solution Press the space bar or...
HP TouchSmart Desktop PCs - Troubleshooting and Maintenance Guide
Page 16
... to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Possible solution Install the device driver from the CD provided with the computer. 12 Troubleshooting and Maintenance Guide For HP peripherals, visit the HP Web site. restart the computer: 1 Press the Ctrl key, the Alt.... Refer to close any programs not responding or up and not responding. Hard Disk Drive Symptom Possible solution Computer seems to be locked Use the Windows Task Manager to the Limited Warranty and Support Guide for details.
... to integrate the device with the device, or download and install the driver from the device manufacturer's Web site. Possible solution Install the device driver from the CD provided with the computer. 12 Troubleshooting and Maintenance Guide For HP peripherals, visit the HP Web site. restart the computer: 1 Press the Ctrl key, the Alt.... Refer to close any programs not responding or up and not responding. Hard Disk Drive Symptom Possible solution Computer seems to be locked Use the Windows Task Manager to the Limited Warranty and Support Guide for details.
HP TouchSmart Desktop PCs - Troubleshooting and Maintenance Guide
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If you need to disable one of the devices or uninstall an old device driver: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to the Lock button, and ...of the system. (continued) A new device does not work after installing a new device. A device does not work . Click the Windows Start Button, click the Arrow button next to install or uninstall a device driver. Possible solution Restart the computer, and follow the onscreen instructions in the Device Manager, this may need to switch...
If you need to disable one of the devices or uninstall an old device driver: 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to the Lock button, and ...of the system. (continued) A new device does not work after installing a new device. A device does not work . Click the Windows Start Button, click the Arrow button next to install or uninstall a device driver. Possible solution Restart the computer, and follow the onscreen instructions in the Device Manager, this may need to switch...
HP TouchSmart Desktop PCs - Troubleshooting and Maintenance Guide
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...the computer reloads the operating system and software into its memory. Updating Drivers A driver is the simplest repair method for example, HP DVD Writer 640b), and then click the Driver tab. 5 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide Or...Double-click the specific item (for your computer: 1 Close all open programs and windows. 2 Click the Windows Start Button. 3 Click the Arrow button next to an earlier version of the driver if the new one does not solve your computer by pressing the On button. To...
...the computer reloads the operating system and software into its memory. Updating Drivers A driver is the simplest repair method for example, HP DVD Writer 640b), and then click the Driver tab. 5 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide Or...Double-click the specific item (for your computer: 1 Close all open programs and windows. 2 Click the Windows Start Button. 3 Click the Arrow button next to an earlier version of the driver if the new one does not solve your computer by pressing the On button. To...
HP TouchSmart Desktop PCs - Troubleshooting and Maintenance Guide
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... with the uninstall process. 3 Click the Windows Start Button. 4 Click All Programs. 5 Click PC Help & Tools. 6 Click Recovery Manager. 7 Follow the onscreen instructions. 8 When you are finished recovering software programs or hardware drivers. 24 Troubleshooting and Maintenance Guide You must .... NOTE: Do not skip this last step. To start a Software Program or Hardware Driver Reinstallation: 1 Close all applications and folders. 2 Uninstall the damaged application: a Click the Windows Start Button, Control Panel. c Select the program you want to reinstall software programs that...
... with the uninstall process. 3 Click the Windows Start Button. 4 Click All Programs. 5 Click PC Help & Tools. 6 Click Recovery Manager. 7 Follow the onscreen instructions. 8 When you are finished recovering software programs or hardware drivers. 24 Troubleshooting and Maintenance Guide You must .... NOTE: Do not skip this last step. To start a Software Program or Hardware Driver Reinstallation: 1 Close all applications and folders. 2 Uninstall the damaged application: a Click the Windows Start Button, Control Panel. c Select the program you want to reinstall software programs that...
HP TouchSmart Desktop PCs - Troubleshooting and Maintenance Guide
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...to make it (for your computer must have greater capacity than CD recovery discs. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). The number of discs in the recovery disc set . System Recovery Options System ...the F11 key on the disc is correct. Running System Recovery from the Hard Disk Drive Choose one of the following order: Through the Windows Vista Start menu. DVD recovery discs take less time to verify that can quit the process at any time. Store the Recovery discs ...
...to make it (for your computer must have greater capacity than CD recovery discs. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). The number of discs in the recovery disc set . System Recovery Options System ...the F11 key on the disc is correct. Running System Recovery from the Hard Disk Drive Choose one of the following order: Through the Windows Vista Start menu. DVD recovery discs take less time to verify that can quit the process at any time. Store the Recovery discs ...
HP TouchSmart Desktop PCs - User Guide
Page 29
... simplify your HP TouchSmart PC experience using your PC is connected to access your HP SmartCenter page and change certain display settings. Currently, this feature is available in Canada or the United Kingdom. J Open Windows Media Center to a TV signal and you can find PC storage and HP warranty information, get HP software and driver updates, get...
... simplify your HP TouchSmart PC experience using your PC is connected to access your HP SmartCenter page and change certain display settings. Currently, this feature is available in Canada or the United Kingdom. J Open Windows Media Center to a TV signal and you can find PC storage and HP warranty information, get HP software and driver updates, get...
HP TouchSmart Desktop PCs - User Guide
Page 57
...Internet to access the Support Web site. 1 Go to information about the HP TouchSmart PC product. References are available in the User Guides folder on your computer). Getting Started guide, included on your computer. 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. TM 3 Click ...the computer, look for your computer by looking in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer is located in Adobe Acrobat Reader (which you want...
...Internet to access the Support Web site. 1 Go to information about the HP TouchSmart PC product. References are available in the User Guides folder on your computer). Getting Started guide, included on your computer. 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. TM 3 Click ...the computer, look for your computer by looking in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer is located in Adobe Acrobat Reader (which you want...
HP TouchSmart Desktop PCs - User Guide
Page 62
... GS-22 slide show displaying information about pictures GS-132 viewing pictures GS-132 viewing with music GS-132 Software and Driver Reinstallation, TM- 24 software programs DVDPlay GS-46 Windows Movie Maker GS-48 sorting TV programs by category GS-172 by date GS-172 by name GS-172 speakers UG...-160 using the More information button GS-159 viewing GS-159 touch screen UG- 21, 23 creating notes in HP TouchSmart Calendar UG- 32 selecting UG- 21 using Tablet PC software UG- 43 using Windows Journal UG- 43 touch screen UG- 1 troubleshooting remote sensor GS-35 turning off PC GS-10 turning on...
... GS-22 slide show displaying information about pictures GS-132 viewing pictures GS-132 viewing with music GS-132 Software and Driver Reinstallation, TM- 24 software programs DVDPlay GS-46 Windows Movie Maker GS-48 sorting TV programs by category GS-172 by date GS-172 by name GS-172 speakers UG...-160 using the More information button GS-159 viewing GS-159 touch screen UG- 21, 23 creating notes in HP TouchSmart Calendar UG- 32 selecting UG- 21 using Tablet PC software UG- 43 using Windows Journal UG- 43 touch screen UG- 1 troubleshooting remote sensor GS-35 turning off PC GS-10 turning on...
HP TouchSmart IQ770 Desktop PC - Warranty and Support Guide (1 year-hardware)
Page 14
... Where to the User Guides for help with hardware and software questions. Click the Windows Start Button, and then click Help and Support. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your product model ...your computer through the Help and Support Center. You can search for the support page for product information, driver updates, troubleshooting, and much more . 5 If you call, please have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English,...
... Where to the User Guides for help with hardware and software questions. Click the Windows Start Button, and then click Help and Support. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have your product model ...your computer through the Help and Support Center. You can search for the support page for product information, driver updates, troubleshooting, and much more . 5 If you call, please have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English,...