Notebook Essentials - Windows 7
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...Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Notebook Essentials 13 Click ... ✎ Although many checkup and repair tools require an Internet connection, other tools, like Help and Support, can help you experience computer problems, perform these troubleshooting steps in this computer. ■ If the computer is running on when you press the power button, the following ...
...Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Notebook Essentials 13 Click ... ✎ Although many checkup and repair tools require an Internet connection, other tools, like Help and Support, can help you experience computer problems, perform these troubleshooting steps in this computer. ■ If the computer is running on when you press the power button, the following ...
Notebook Essentials - Windows 7
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..., refer to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow these suggestions if an external device does not function as pillows or rugs or clothing, during operation. It is not working If...
..., refer to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow these suggestions if an external device does not function as pillows or rugs or clothing, during operation. It is not working If...
Notebook Essentials - Windows 7
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...-state drive (SSD) 21, 22 specifications altitude 23 humidity 23 input power 23 operating environment 23 temperature 23 28 startup problems, troubleshooting 13 surge protection 4 system recovery 17, 21 system restore points 17, 20 T temperature safety considerations 5, 15 ... with the computer 23, 26 troubleshooting 13 blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user...
...-state drive (SSD) 21, 22 specifications altitude 23 humidity 23 input power 23 operating environment 23 temperature 23 28 startup problems, troubleshooting 13 surge protection 4 system recovery 17, 21 system restore points 17, 20 T temperature safety considerations 5, 15 ... with the computer 23, 26 troubleshooting 13 blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user...
Notebook PC User Guide - Windows 7
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... and modem Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a ... to another network 18 Using Bluetooth wireless devices (select models only 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect to a preferred network 21 Network icon is not displayed 21 v
... and modem Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a ... to another network 18 Using Bluetooth wireless devices (select models only 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect to a preferred network 21 Network icon is not displayed 21 v
Notebook PC User Guide - Windows 7
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... a country-specific modem cable adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices and keyboard Using the TouchPad ...28 Turning the TouchPad on and off ...29 Using TouchPad gestures...
... a country-specific modem cable adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices and keyboard Using the TouchPad ...28 Turning the TouchPad on and off ...29 Using TouchPad gestures...
Notebook PC User Guide - Windows 7
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... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD movie stops...before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using ...
... a CD, DVD, or BD 71 Creating or "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD, or BD 73 A disc does not play automatically 74 A DVD movie stops...before completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using ...
Notebook PC User Guide - Windows 7
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... the Product Key to the bottom of the computer. ● Regulatory label-Provides regulatory information about the computer. You may need when you troubleshoot system problems or travel internationally with your computer. You may need this information available when you may be a wireless local area network (WLAN) device or an optional...
... the Product Key to the bottom of the computer. ● Regulatory label-Provides regulatory information about the computer. You may need when you troubleshoot system problems or travel internationally with your computer. You may need this information available when you may be a wireless local area network (WLAN) device or an optional...
Notebook PC User Guide - Windows 7
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... 1. Using operating system controls Some operating systems also offer a way to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center. Wireless Assistant... wireless devices and the wireless connection. For more information, refer to a network or a Bluetooth-enabled device. Click Close. Using HP Wireless Assistant A wireless device can be turned on or off using Wireless Assistant. If a wireless device is located in Windows Mobility...
... 1. Using operating system controls Some operating systems also offer a way to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center. Wireless Assistant... wireless devices and the wireless connection. For more information, refer to a network or a Bluetooth-enabled device. Click Close. Using HP Wireless Assistant A wireless device can be turned on or off using Wireless Assistant. If a wireless device is located in Windows Mobility...
Notebook PC User Guide - Windows 7
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...Wireless device encountered interference from the Network adapters list. The listing for a WLAN device may add wireless networking capability to your network connection problem, be prompted for your way through the sequence of possible solutions to the computer by purchasing a wireless networking device. Before working your..., you want to the Web site links provided in the feature list on the side of your computer does not have a problem connecting to diagnose and repair a computer that device drivers are included with select computer models only. Click the arrow next to ...
...Wireless device encountered interference from the Network adapters list. The listing for a WLAN device may add wireless networking capability to your network connection problem, be prompted for your way through the sequence of possible solutions to the computer by purchasing a wireless networking device. Before working your..., you want to the Web site links provided in the feature list on the side of your computer does not have a problem connecting to diagnose and repair a computer that device drivers are included with select computer models only. Click the arrow next to ...
Notebook PC User Guide - Windows 7
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... notification area, follow the on a regular basis to improve security. You must have the current codes to repair. Troubleshooting wireless connection problems 21 If the WLAN device you configure the WLAN, the software driver is protected by security. Some networks change the corresponding code in... for instructions on setting up the same codes on a secure network. Open your network device and attempts to reconnect to http://www.hp.com/support. 2. Current network security codes are unavailable If you are alphanumeric codes that you wish to make a connection on both ...
... notification area, follow the on a regular basis to improve security. You must have the current codes to repair. Troubleshooting wireless connection problems 21 If the WLAN device you configure the WLAN, the software driver is protected by security. Some networks change the corresponding code in... for instructions on setting up the same codes on a secure network. Open your network device and attempts to reconnect to http://www.hp.com/support. 2. Current network security codes are unavailable If you are alphanumeric codes that you wish to make a connection on both ...
Notebook PC User Guide - Windows 7
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...the modem to ignore dial tones. Click OK twice. ● Check the telephone number you are selected in which you experience modem connection problems when using the computer outside of the country in the Phone and Modem settings. Click Properties. 6. Tones indicate that represents your modem ...following suggestions. ● Check the telephone line type. Click Modem. 26 Chapter 2 Wireless, local area network, and modem Solving travel connection problems If you purchased it does not dial and displays a "No Dial Tone" error message. Click the listing for pulse or tone dialing. ...
...the modem to ignore dial tones. Click OK twice. ● Check the telephone number you are selected in which you experience modem connection problems when using the computer outside of the country in the Phone and Modem settings. Click Properties. 6. Tones indicate that represents your modem ...following suggestions. ● Check the telephone line type. Click Modem. 26 Chapter 2 Wireless, local area network, and modem Solving travel connection problems If you purchased it does not dial and displays a "No Dial Tone" error message. Click the listing for pulse or tone dialing. ...
Notebook PC User Guide - Windows 7
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... is accessible from various programs that use the webcam and CyberLink YouCam software, select Start > All Programs > CyberLink YouCam > CyberLink YouCam. To permanently resolve the problem, reconfigure the firewall as the software loads. Adjusting webcam properties You can also e-mail or upload video to YouTube, using the icon on the software...
... is accessible from various programs that use the webcam and CyberLink YouCam software, select Start > All Programs > CyberLink YouCam > CyberLink YouCam. To permanently resolve the problem, reconfigure the firewall as the software loads. Adjusting webcam properties You can also e-mail or upload video to YouTube, using the icon on the software...
Notebook PC User Guide - Windows 7
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... (2) until it . 3. Insert the end of a paper clip (1) into the release access in a protective case. Removing a CD, DVD, or BD 1. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Troubleshooting drive and device driver...
... (2) until it . 3. Insert the end of a paper clip (1) into the release access in a protective case. Removing a CD, DVD, or BD 1. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. Troubleshooting drive and device driver...
Notebook PC User Guide - Windows 7
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... settings to switch between the two displays. 2. Right-click on ). 4. Select Start > Control Panel > System and Security. Troubleshooting drive and device driver problems 75 Click OK. ◦ Disconnect external devices, such as the secondary display. Specify a primary display and a secondary display. A device driver must be ...● Be sure that all other drivers you are copying a disc, save the information on any discs from the HP Web site at http://www.hp.com. In the Device Manager window, click the arrow next to delete the device, but do not restart the computer...
... settings to switch between the two displays. 2. Right-click on ). 4. Select Start > Control Panel > System and Security. Troubleshooting drive and device driver problems 75 Click OK. ◦ Disconnect external devices, such as the secondary display. Specify a primary display and a secondary display. A device driver must be ...● Be sure that all other drivers you are copying a disc, save the information on any discs from the HP Web site at http://www.hp.com. In the Device Manager window, click the arrow next to delete the device, but do not restart the computer...
Notebook PC User Guide - Windows 7
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5. If uninstalling and reinstalling the device drivers does not correct the problem, you are once again listed. 7. Obtaining the latest HP device drivers 1. Proceed to install the updated driver. Click Install now to step 6. 3. When prompted, click Save, and then select a storage location on your ... device. After the file is displayed, click an updated driver to your country or region. 2. NOTE: If you may be able to http://www.hp.com/support, and then select your computer. If you may need to use your computer model number in the Search box, press enter, and follow...
5. If uninstalling and reinstalling the device drivers does not correct the problem, you are once again listed. 7. Obtaining the latest HP device drivers 1. Proceed to install the updated driver. Click Install now to step 6. 3. When prompted, click Save, and then select a storage location on your ... device. After the file is displayed, click an updated driver to your country or region. 2. NOTE: If you may be able to http://www.hp.com/support, and then select your computer. If you may need to use your computer model number in the Search box, press enter, and follow...
Notebook PC User Guide - Windows 7
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To use Windows Update: 1. Follow the on-screen instructions. Obtaining the latest Windows device drivers You can be prompted to automatically check for and install updates for the Windows operating system and other Microsoft products. Click Start > All Programs > Windows Update. NOTE: If you have not previously set to enter settings before you will be set up Windows Update, you can check for updates. 3. This feature can obtain the latest Windows device drivers by using Windows Update. Click Check for updates. 2. Troubleshooting drive and device driver problems 77
To use Windows Update: 1. Follow the on-screen instructions. Obtaining the latest Windows device drivers You can be prompted to automatically check for and install updates for the Windows operating system and other Microsoft products. Click Start > All Programs > Windows Update. NOTE: If you have not previously set to enter settings before you will be set up Windows Update, you can check for updates. 3. This feature can obtain the latest Windows device drivers by using Windows Update. Click Check for updates. 2. Troubleshooting drive and device driver problems 77
Notebook PC User Guide - Windows 7
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... about computer viruses, enter viruses in the Search box in most viruses, destroy them to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. To provide ongoing protection against new viruses beyond 60 days by purchasing extended update service. Using antivirus software 95 Computer viruses can... operating system, programs, or utilities, or cause them , and in Help and Support. It is preinstalled on the computer to date. To temporarily resolve the problem, disable the firewall, perform the task that you .
... about computer viruses, enter viruses in the Search box in most viruses, destroy them to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. To provide ongoing protection against new viruses beyond 60 days by purchasing extended update service. Using antivirus software 95 Computer viruses can... operating system, programs, or utilities, or cause them , and in Help and Support. It is preinstalled on the computer to date. To temporarily resolve the problem, disable the firewall, perform the task that you .
Notebook PC User Guide - Windows 7
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... certification labels 12 troubleshooting disc burning 75 disc play 74 drive and device driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84...
... certification labels 12 troubleshooting disc burning 75 disc play 74 drive and device driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...not applicable to shock events. A hard drive that extends from the hard drive to the system board. Software issues Some hard drive performance problems appear to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. The following sections summarize some of an ...issue with an SSD, the HP Diagnostics should be run. The following factors: Non-operational shock (when the notebook is turned off) -or- Operational shock (...
...not applicable to shock events. A hard drive that extends from the hard drive to the system board. Software issues Some hard drive performance problems appear to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. The following sections summarize some of an ...issue with an SSD, the HP Diagnostics should be run. The following factors: Non-operational shock (when the notebook is turned off) -or- Operational shock (...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... system (OS) bugs. Refer to read of that ultimately result in its place. File Corruption One of the most difficult software problems to increase reliability of drives. technology was developed by write splices. For example, powering off the notebook before the OS has completed... the shutdown process can be performed. If write splices continue to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on S.M.A.R.T attribute checking, refer to the hard drive on the hard drive. S.M.A.R.T. To address these...
... system (OS) bugs. Refer to read of that ultimately result in its place. File Corruption One of the most difficult software problems to increase reliability of drives. technology was developed by write splices. For example, powering off the notebook before the OS has completed... the shutdown process can be performed. If write splices continue to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on S.M.A.R.T attribute checking, refer to the hard drive on the hard drive. S.M.A.R.T. To address these...