Maintenance and Service Guide
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... be construed as constituting an additional warranty. The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. The...
... be construed as constituting an additional warranty. The information contained herein is subject to change without notice. Nothing herein should be liable for HP products and services are U.S. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. The...
Maintenance and Service Guide
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... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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... 2-30. AMD CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Back View ...1-9 Figure 1-3. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Speaker Assembly 2-15 Figure 2-12. AMD CPU Module Removal 2-38 Figure ...2-31. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Mini PCI Card 2-8 Figure 2-7. Disconnecting the Speaker Cable 2-14 Figure 2-11. Removing the CD/DVD Drive 2-21 Figure 2-...
... 2-30. AMD CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Back View ...1-9 Figure 1-3. Resetting the Notebook ...1-17 Figure 1-8. Removing an SDRAM Module 2-5 Figure 2-4. Removing the Speaker Assembly 2-15 Figure 2-12. AMD CPU Module Removal 2-38 Figure ...2-31. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Mini PCI Card 2-8 Figure 2-7. Disconnecting the Speaker Cable 2-14 Figure 2-11. Removing the CD/DVD Drive 2-21 Figure 2-...
Maintenance and Service Guide
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...Recommended Screw Torque Values 2-2 Table 2-4. BIOS Setup Menus and Parameters 3-28 Table 4-1. Main Status Lights (front of notebook 1-15 Table 1-4. Keyboard Status Lights...1-15 Table 1-5. Fn Hot Keys ...1-16 Table 1-6. Required Equipment ...2-2 Table ...2-3. POST Terminal-Error Beep Codes 3-20 Table 3-5. LCD Guidelines ...5-4 Service Manual v ASP Support Options...3-2 Table 3-2. Replaceable Parts ...4-4 Table 4-2. Basic Troubleshooting Steps ...3-3 Figure 4-1. Figure 2-36. Troubleshooting Suggestions...3-8...
...Recommended Screw Torque Values 2-2 Table 2-4. BIOS Setup Menus and Parameters 3-28 Table 4-1. Main Status Lights (front of notebook 1-15 Table 1-4. Keyboard Status Lights...1-15 Table 1-5. Fn Hot Keys ...1-16 Table 1-6. Required Equipment ...2-2 Table ...2-3. POST Terminal-Error Beep Codes 3-20 Table 3-5. LCD Guidelines ...5-4 Service Manual v ASP Support Options...3-2 Table 3-2. Replaceable Parts ...4-4 Table 4-2. Basic Troubleshooting Steps ...3-3 Figure 4-1. Figure 2-36. Troubleshooting Suggestions...3-8...
Maintenance and Service Guide
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..., ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 827-6364 for membership within the U.S. This manual is self-contained, so you to DPSP Partners only. The following...
..., ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 827-6364 for membership within the U.S. This manual is self-contained, so you to DPSP Partners only. The following...
Maintenance and Service Guide
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... 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules...
... 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to 1 GB (1024 MB) SDRAM using 512-MB modules...
Maintenance and Service Guide
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...-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ...
...-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB..., 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ...
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... to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53...
... to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53...
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Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active... (1.6-, 1.7-, and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and...
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active... (1.6-, 1.7-, and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and...
Maintenance and Service Guide
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... Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- ...or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile...
... Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- ...or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile...
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...Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual At least 128 MB SDRAM preinstalled. 14.1-inch XGA (1024 × 768) active-... System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB... or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to ...
...Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual At least 128 MB SDRAM preinstalled. 14.1-inch XGA (1024 × 768) active-... System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1 GB... or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to ...
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..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7
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...and battery 7. Infrared port* 9. Battery 11. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. Power button, turns the notebook on -off button 6. Microphone option (not available) 8.... the notebook's main external features. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off 5. Notebook open/close latch 2. For an exploded view of the notebook, see page 4-2. One-touch buttons 3. Wireless on certain models 1-8 Product Information Service Manual CD-...
...and battery 7. Infrared port* 9. Battery 11. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Keyboard status lights 4. Power button, turns the notebook on -off button 6. Microphone option (not available) 8.... the notebook's main external features. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off 5. Notebook open/close latch 2. For an exploded view of the notebook, see page 4-2. One-touch buttons 3. Wireless on certain models 1-8 Product Information Service Manual CD-...
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Two universal Serial Bus (USB) ports 15. Volume controls* 26. S-Video port* 17. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. Serial port (COM1... and audio out (headphones) 25. Audio mute button and audio mute light* 27. IEEE 1394 port* 24. Floppy drive* * on certain models Service Manual Product Information 1-9 Figure 1-2. LAN port* 16. PCMCIA card and CardBus slot and button 23.
Two universal Serial Bus (USB) ports 15. Volume controls* 26. S-Video port* 17. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other parallel device 18. Serial port (COM1... and audio out (headphones) 25. Audio mute button and audio mute light* 27. IEEE 1394 port* 24. Floppy drive* * on certain models Service Manual Product Information 1-9 Figure 1-2. LAN port* 16. PCMCIA card and CardBus slot and button 23.
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One-touch buttons 3. Battery 11. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Wireless on -off button and indicator light* 9. Universal Serial Bus (USB) port * on and off 5. ...* 12. Main status lights (left to right), power mode, hard disk activity, and battery 7. CD-ROM, DVD, or other drive 14. Infrared port* 8. Notebook open/close latch 2. Power button, turns the notebook on certain models Service Manual Product Information 1-11
One-touch buttons 3. Battery 11. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Wireless on -off button and indicator light* 9. Universal Serial Bus (USB) port * on and off 5. ...* 12. Main status lights (left to right), power mode, hard disk activity, and battery 7. CD-ROM, DVD, or other drive 14. Infrared port* 8. Notebook open/close latch 2. Power button, turns the notebook on certain models Service Manual Product Information 1-11
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LAN port* 18. Two universal Serial Bus (USB) ports 17. PCMCIA card and CardBus slot and button 26. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. AC adapter jack 16. Kensington lock cable slot (security connector) 23. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual Figure 1-5. External monitor port 21. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External keyboard/mouse port 19. S-Video port* 22. IEEE 1394 port* 25.
LAN port* 18. Two universal Serial Bus (USB) ports 17. PCMCIA card and CardBus slot and button 26. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. AC adapter jack 16. Kensington lock cable slot (security connector) 23. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual Figure 1-5. External monitor port 21. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External keyboard/mouse port 19. S-Video port* 22. IEEE 1394 port* 25.
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NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press ...Press Fn+F12 -or- allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its original factory configuration, with all settings at certain times you might want to use other ... new session, and restores network connections. Power mode status light is on power considerations, types of the notebook's operation. Activating Power Modes Power mode To enter this mode On Power mode status light is off the...
NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press ...Press Fn+F12 -or- allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its original factory configuration, with all settings at certain times you might want to use other ... new session, and restores network connections. Power mode status light is on power considerations, types of the notebook's operation. Activating Power Modes Power mode To enter this mode On Power mode status light is off the...
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... is active. (The Keypad Lock must also be on to use the embedded keypad). Service Manual Product Information 1-15 Table 1-3. Table 1-4. Num Lock Num Lock is charging. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off ). Blinking: The AC adapter is connected and...
... is active. (The Keypad Lock must also be on to use the embedded keypad). Service Manual Product Information 1-15 Table 1-3. Table 1-4. Num Lock Num Lock is charging. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off ). Blinking: The AC adapter is connected and...
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..., cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Hot Key Fn+F1 Fn+F2 Fn+F5 Fn+F8 Fn+F12 Fn+NumLock Fn+Page Up Fn+Page Down Fn+Backspace Table 1-5. Does not...
..., cursor control is on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Hot Key Fn+F1 Fn+F2 Fn+F5 Fn+F8 Fn+F12 Fn+NumLock Fn+Page Up Fn+Page Down Fn+Backspace Table 1-5. Does not...
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... bootable CD (such as the temporary boot device. Press the power button to press the reset button on the bottom of the notebook. Service Manual Product Information 1-17 If the system will not allow a software shutdown, press and hold down the power button until the display ...shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Figure 1-7. If this happens, try the following in the order listed. Press esc when the HP...
... bootable CD (such as the temporary boot device. Press the power button to press the reset button on the bottom of the notebook. Service Manual Product Information 1-17 If the system will not allow a software shutdown, press and hold down the power button until the display ...shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Figure 1-7. If this happens, try the following in the order listed. Press esc when the HP...