HP ENVY m4 Notebook PC Maintenance and Service Guide
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... ...14 Computer major components ...16 Display assembly subcomponents ...19 Mass storage device ...20 Miscellaneous parts ...21 Sequential part number listing ...21 4 Removal and replacement procedures ...24 Preliminary replacement requirements 24 Tools required ...24 Service considerations ...24 Plastic parts ...24 Cables and connectors 24 Drive handling 25 Grounding guidelines ...25 Electrostatic discharge damage...
... ...14 Computer major components ...16 Display assembly subcomponents ...19 Mass storage device ...20 Miscellaneous parts ...21 Sequential part number listing ...21 4 Removal and replacement procedures ...24 Preliminary replacement requirements 24 Tools required ...24 Service considerations ...24 Plastic parts ...24 Cables and connectors 24 Drive handling 25 Grounding guidelines ...25 Electrostatic discharge damage...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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Category Operating system Serviceability Description Preinstalled: Windows® 8 Professional End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Optical drive ● RTC battery ● Service cover ● Wireless module compartment cover ● WLAN module 4 Chapter 1 Product description
Category Operating system Serviceability Description Preinstalled: Windows® 8 Professional End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Optical drive ● RTC battery ● Service cover ● Wireless module compartment cover ● WLAN module 4 Chapter 1 Product description
HP ENVY m4 Notebook PC Maintenance and Service Guide
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...and prevent overheating. Bottom 13 The service cover provides access to cycle on and off during routine operation. Releases the battery and the service cover. It is normal for use in the computer by the governmental agency that regulates wireless devices...: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to the optical drive, hard drive bay, and memory module compartment. Bottom Item (1) (2) (3) (4) (5) (6) Component Battery bay Battery release latch HP Triple Bass Reflex Subwoofer Vents (4) Wireless...
...and prevent overheating. Bottom 13 The service cover provides access to cycle on and off during routine operation. Releases the battery and the service cover. It is normal for use in the computer by the governmental agency that regulates wireless devices...: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to the optical drive, hard drive bay, and memory module compartment. Bottom Item (1) (2) (3) (4) (5) (6) Component Battery bay Battery release latch HP Triple Bass Reflex Subwoofer Vents (4) Wireless...
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...Dual Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) 682417-001 Fan/heat sink assembly (includes replacement thermal material) 698079-001 Power connector cable (includes bracket) 698078-001 Speakers (include left and right speakers, cables, and 4 rubber ...isolators) 698091-001 Optical drive connector cable 700011-001 Base enclosure (includes battery release latch assembly and 4 rubber feet) 698076-001 Rubber Kit (not illustrated, includes 2 base enclosure rear rubber feet) 698089-001 6-...
...Dual Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) 682417-001 Fan/heat sink assembly (includes replacement thermal material) 698079-001 Power connector cable (includes bracket) 698078-001 Speakers (include left and right speakers, cables, and 4 rubber ...isolators) 698091-001 Optical drive connector cable 700011-001 Base enclosure (includes battery release latch assembly and 4 rubber feet) 698076-001 Rubber Kit (not illustrated, includes 2 base enclosure rear rubber feet) 698089-001 6-...
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...65-W HP Smart AC adapter (non-PFC, 3-wire) Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers) Display enclosure Base enclosure (includes battery release latch assembly and 4 rubber feet) Display bezel Power connector cable (includes bracket) Fan/heat seat assembly (includes replacement thermal material... Hard Drive Hardware Kit, spare part number 698081-001. RTC battery Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes replacement thermal material) Intel Core i3-3110M 2.40-GHz processor (1600...
...65-W HP Smart AC adapter (non-PFC, 3-wire) Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers) Display enclosure Base enclosure (includes battery release latch assembly and 4 rubber feet) Display bezel Power connector cable (includes bracket) Fan/heat seat assembly (includes replacement thermal material... Hard Drive Hardware Kit, spare part number 698081-001. RTC battery Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes replacement thermal material) Intel Core i3-3110M 2.40-GHz processor (1600...
HP ENVY m4 Notebook PC Maintenance and Service Guide
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..., and support for the computer. This number provides specific information about the product's hardware components. The 2 rear rubber Component replacement procedures 29 This number describes the duration of the computer. This is an alphanumeric identifier that attach to obtain these numbers. Item...(5) Model description Description This is unique to the front of the warranty period for battery removal instructions. See Battery for the computer. This is necessary to remove the battery to the base enclosure in the locations illustrated below. The front rubber feet (1) are...
..., and support for the computer. This number provides specific information about the product's hardware components. The 2 rear rubber Component replacement procedures 29 This number describes the duration of the computer. This is an alphanumeric identifier that attach to obtain these numbers. Item...(5) Model description Description This is unique to the front of the warranty period for battery removal instructions. See Battery for the computer. This is necessary to remove the battery to the base enclosure in the locations illustrated below. The front rubber feet (1) are...
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Turn the computer upside down into place.) Component replacement procedures 31 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery (2) up and back. 4. Remove the battery: 1. Turn off or in Hibernation, turn the computer on a flat surface....2. Disconnect all external devices from the computer. 3. If you are unsure whether the computer is seated. (The battery release latch will automatically lock into the battery bay until it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord ...
Turn the computer upside down into place.) Component replacement procedures 31 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery (2) up and back. 4. Remove the battery: 1. Turn off or in Hibernation, turn the computer on a flat surface....2. Disconnect all external devices from the computer. 3. If you are unsure whether the computer is seated. (The battery release latch will automatically lock into the battery bay until it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord ...
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... latch (2) to the computer. 2. Disconnect the hard drive connector cable (1) from the computer. 3. Remove the battery (see Battery). Disconnect the power from the computer by unplugging the power cord from the system board. 32 Chapter 4 Removal and replacement procedures The service cover is off the computer. Remove the hard drive: 1. Loosen the Phillips...
... latch (2) to the computer. 2. Disconnect the hard drive connector cable (1) from the computer. 3. Remove the battery (see Battery). Disconnect the power from the computer by unplugging the power cord from the system board. 32 Chapter 4 Removal and replacement procedures The service cover is off the computer. Remove the hard drive: 1. Loosen the Phillips...
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...computer. 3. Component replacement procedures 35 Remove the optical drive: 1. Remove the Phillips PM2.0×5.5 screw (1) that secures the optical drive to release the optical drive. 3. Disconnect the power from the computer by unplugging the power cord from the computer. Remove the battery (see Hard drive... devices from the computer. 4. If you are unsure whether the computer is off the computer. Remove the service cover (see Battery). 5. Optical drive Description DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical drive bracket) Spare part...
...computer. 3. Component replacement procedures 35 Remove the optical drive: 1. Remove the Phillips PM2.0×5.5 screw (1) that secures the optical drive to release the optical drive. 3. Disconnect the power from the computer by unplugging the power cord from the computer. Remove the battery (see Hard drive... devices from the computer. 4. If you are unsure whether the computer is off the computer. Remove the service cover (see Battery). 5. Optical drive Description DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical drive bracket) Spare part...
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... each side of the module opposite the slot rises away from the computer.) 36 Chapter 4 Removal and replacement procedures CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. Click the link for the computer model. 5. Click the Download button, and then follow ...memory, make sure you are unsure whether the computer is installed in a stacked configuration in the bottom of the computer. Remove the battery (see Hard drive). Spread the retaining tabs (1) on -screen instructions. Select the operating system, and then click Next. 6. Remove the service ...
... each side of the module opposite the slot rises away from the computer.) 36 Chapter 4 Removal and replacement procedures CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. Click the link for the computer model. 5. Click the Download button, and then follow ...memory, make sure you are unsure whether the computer is installed in a stacked configuration in the bottom of the computer. Remove the battery (see Hard drive). Spread the retaining tabs (1) on -screen instructions. Select the operating system, and then click Next. 6. Remove the service ...
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...1×1 WiFi Adapter Spare part number 675794-001 690019-001 670290-001 690020-001 691415-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by unplugging the power cord from the computer. 38 ...Chapter 4 Removal and replacement procedures Remove the battery (see Hard drive). Remove the service cover (see Battery). 5. Turn off or in your country or region. If you replace the module and then receive a warning message, remove the module to the...
...1×1 WiFi Adapter Spare part number 675794-001 690019-001 670290-001 690020-001 691415-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by unplugging the power cord from the computer. 38 ...Chapter 4 Removal and replacement procedures Remove the battery (see Hard drive). Remove the service cover (see Battery). 5. Turn off or in your country or region. If you replace the module and then receive a warning message, remove the module to the...
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... turn the computer on the system board. Remove the battery (see Hard drive). Remove the RTC battery: ▲ Use a thin, non-conductive tool (1) to install the RTC battery. If you are unsure whether the computer is off ...battery (2) from the socket on , and then shut it down through the operating system. 2. RTC battery Description RTC battery Spare part number 676654-001 Before removing the RTC battery, follow these steps: 1. Disconnect all external devices from the computer. 3. When installing the RTC battery, make sure the "+" sign faces up. 40 Chapter 4 Removal and replacement...
... turn the computer on the system board. Remove the battery (see Hard drive). Remove the RTC battery: ▲ Use a thin, non-conductive tool (1) to install the RTC battery. If you are unsure whether the computer is off ...battery (2) from the socket on , and then shut it down through the operating system. 2. RTC battery Description RTC battery Spare part number 676654-001 Before removing the RTC battery, follow these steps: 1. Disconnect all external devices from the computer. 3. When installing the RTC battery, make sure the "+" sign faces up. 40 Chapter 4 Removal and replacement...
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... system. 2. WLAN module (see Optical drive) c. Disconnect all external devices from the computer. 3. Optical drive (see WLAN module) Component replacement procedures 41 Disconnect the power from the computer by unplugging the power cord from the computer. 4. If you are unsure whether the computer is... off the computer. Service cover (see Battery), and then remove the following components: a. Turn off or in the United States Spare part number 698084-DB1 698084-161 698084-001...
... system. 2. WLAN module (see Optical drive) c. Disconnect all external devices from the computer. 3. Optical drive (see WLAN module) Component replacement procedures 41 Disconnect the power from the computer by unplugging the power cord from the computer. 4. If you are unsure whether the computer is... off the computer. Service cover (see Battery), and then remove the following components: a. Turn off or in the United States Spare part number 698084-DB1 698084-161 698084-001...
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..., and then shut it down through the operating system. 2. Keyboard (see WLAN module) d. Reverse this procedure to install the keyboard. WLAN module (see Keyboard) Component replacement procedures 45 Remove the battery (see Battery), and then remove the following components: a. Disconnect all external devices from the computer. 3.
..., and then shut it down through the operating system. 2. Keyboard (see WLAN module) d. Reverse this procedure to install the keyboard. WLAN module (see Keyboard) Component replacement procedures 45 Remove the battery (see Battery), and then remove the following components: a. Disconnect all external devices from the computer. 3.
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...the computer is off the computer. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Optical drive (see Battery), and then remove the following components: a. Detach the fingerprint reader board cable (2) from the top cover. (The TouchPad button board cable ... with double-sided tape.) 4. Release the ZIF connector to which the fingerprint reader board cable is attached to the top cover. 5. Component replacement procedures 49 Hard drive (see Top cover) Remove the fingerprint reader board: 1. Turn off or in Hibernation, turn the computer on, and...
...the computer is off the computer. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Optical drive (see Battery), and then remove the following components: a. Detach the fingerprint reader board cable (2) from the top cover. (The TouchPad button board cable ... with double-sided tape.) 4. Release the ZIF connector to which the fingerprint reader board cable is attached to the top cover. 5. Component replacement procedures 49 Hard drive (see Top cover) Remove the fingerprint reader board: 1. Turn off or in Hibernation, turn the computer on, and...
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... attached to which the fingerprint reader board cable is attached, and then disconnect the fingerprint reader board cable (1) from the TouchPad button board. 4. Remove the battery (see Optical drive) c. Disconnect all external devices from the computer. 3. Turn off or in Hibernation, turn the computer on, and then shut it down ... front toward you are unsure whether the computer is attached, and then disconnect the TouchPad board cable (2) from the TouchPad button board. 3. Component replacement procedures 51 Hard drive (see Keyboard) e. Keyboard (see Hard drive) b.
... attached to which the fingerprint reader board cable is attached, and then disconnect the fingerprint reader board cable (1) from the TouchPad button board. 4. Remove the battery (see Optical drive) c. Disconnect all external devices from the computer. 3. Turn off or in Hibernation, turn the computer on, and then shut it down ... front toward you are unsure whether the computer is attached, and then disconnect the TouchPad board cable (2) from the TouchPad button board. 3. Component replacement procedures 51 Hard drive (see Keyboard) e. Keyboard (see Hard drive) b.
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Keyboard (see Top cover) 52 Chapter 4 Removal and replacement procedures Remove the TouchPad button board and cable (5). Turn off or in Hibernation, turn the computer on, and then shut it down through the operating ...) b. Disconnect all external devices from the computer. 3. Hard drive (see Optical drive) c. Reverse this procedure to install the TouchPad button board and cable. Remove the battery (see WLAN module) d. If you are unsure whether the computer is off the computer. Disconnect the power from the computer by unplugging the power cord...
Keyboard (see Top cover) 52 Chapter 4 Removal and replacement procedures Remove the TouchPad button board and cable (5). Turn off or in Hibernation, turn the computer on, and then shut it down through the operating ...) b. Disconnect all external devices from the computer. 3. Hard drive (see Optical drive) c. Reverse this procedure to install the TouchPad button board and cable. Remove the battery (see WLAN module) d. If you are unsure whether the computer is off the computer. Disconnect the power from the computer by unplugging the power cord...
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... Top cover (see Top cover) NOTE: When replacing the system board, be sure that the following components: a. Remove the battery (see Processor) 54 Chapter 4 Removal and replacement procedures System board Description System board (includes replacement thermal material) Spare part number 698093-501 Before ...defective system board and installed on the replacement system board: ● Memory module (see Memory module) ● RTC battery (see RTC battery) ● Fan/heat sink assembly (see Fan/heat sink assembly) ● Processor (see Battery), and then remove the following components...
... Top cover (see Top cover) NOTE: When replacing the system board, be sure that the following components: a. Remove the battery (see Processor) 54 Chapter 4 Removal and replacement procedures System board Description System board (includes replacement thermal material) Spare part number 698093-501 Before ...defective system board and installed on the replacement system board: ● Memory module (see Memory module) ● RTC battery (see RTC battery) ● Fan/heat sink assembly (see Fan/heat sink assembly) ● Processor (see Battery), and then remove the following components...
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... Top cover) f. Top cover (see Battery), and then remove the following components: a. Remove the system board. If you are unsure whether the computer is off the computer. Optical drive (see WLAN ... shut it up and to install the system board. Hard drive (see System board) 56 Chapter 4 Removal and replacement procedures Keyboard (see Keyboard) e. 4. Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) Spare part number 698079-001 Before removing the fan/heat sink assembly, follow these steps: 1. Disconnect...
... Top cover) f. Top cover (see Battery), and then remove the following components: a. Remove the system board. If you are unsure whether the computer is off the computer. Optical drive (see WLAN ... shut it up and to install the system board. Hard drive (see System board) 56 Chapter 4 Removal and replacement procedures Keyboard (see Keyboard) e. 4. Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) Spare part number 698079-001 Before removing the fan/heat sink assembly, follow these steps: 1. Disconnect...
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... the computer by unplugging the power cord from the computer. 4. WLAN module (see Hard drive) b. Remove the battery (see Keyboard) e. Keyboard (see Battery), and then remove the following components: a. System board (see Top cover) f. Component replacement procedures 59 Processor Description Spare part number Intel Quad Core i7-3632QM 2.20-GHz processor (SC turbo...
... the computer by unplugging the power cord from the computer. 4. WLAN module (see Hard drive) b. Remove the battery (see Keyboard) e. Keyboard (see Battery), and then remove the following components: a. System board (see Top cover) f. Component replacement procedures 59 Processor Description Spare part number Intel Quad Core i7-3632QM 2.20-GHz processor (SC turbo...