HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... well as support for disk traffic, and provides link power management with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include...
... well as support for disk traffic, and provides link power management with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include...
User Guide - Windows 8
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...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
User Guide - Windows 8
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... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
User Guide - Windows 8
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... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
User Guide - Windows 8
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... support telephone numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal information. ● Specific warranty information about this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides, or go / contactHP. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. For U.S. Resource Setup Instructions Windows 8 Basics guide Help and Support To access...
... support telephone numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal information. ● Specific warranty information about this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides, or go / contactHP. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. For U.S. Resource Setup Instructions Windows 8 Basics guide Help and Support To access...
User Guide - Windows 8
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... critical network functions. ● A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to use for Internet access. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you must establish an account with an Internet service provider (ISP). Record this information and store it in a safe place. 16 Chapter 3 Connecting to...
... critical network functions. ● A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to use for Internet access. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you must establish an account with an Internet service provider (ISP). Record this information and store it in a safe place. 16 Chapter 3 Connecting to...
User Guide - Windows 8
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... monitor or projector. Beats Audio is enabled by default. Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. Using the webcam 21 Provides superior bass sound. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Connect optional USB 3.0 devices and provide enhanced USB power performance. With the webcam, you can also open the Beats Audio Control Panel...
... monitor or projector. Beats Audio is enabled by default. Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. Using the webcam 21 Provides superior bass sound. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Connect optional USB 3.0 devices and provide enhanced USB power performance. With the webcam, you can also open the Beats Audio Control Panel...
User Guide - Windows 8
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... specific functions. f4 Switches the screen image between display devices connected to perform the same functions as you do by using the external VGA video standard. This action key can prevent the computer from the computer display to the monitor display to the previous screen. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to the system. Using the action keys An action key performs an assigned function. See Using Setup Utility (BIOS...
... specific functions. f4 Switches the screen image between display devices connected to perform the same functions as you do by using the external VGA video standard. This action key can prevent the computer from the computer display to the monitor display to the previous screen. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to the system. Using the action keys An action key performs an assigned function. See Using Setup Utility (BIOS...
User Guide - Windows 8
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... speaker volume incrementally as long as you with the key to the Start screen from an open apps. f10 Increases speaker volume incrementally as long as you to perform the action. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to Help and Support. From the Start screen, type h, and then select Help and Support. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard
... speaker volume incrementally as long as you with the key to the Start screen from an open apps. f10 Increases speaker volume incrementally as long as you to perform the action. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to Help and Support. From the Start screen, type h, and then select Help and Support. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard
User Guide - Windows 8
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...: Removing a user-replaceable battery that you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Pivot the battery (2) upward and remove it is not being used or charged. ● Turn off wireless devices...
...: Removing a user-replaceable battery that you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Pivot the battery (2) upward and remove it is not being used or charged. ● Turn off wireless devices...
User Guide - Windows 8
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... be changed or erased; To resolve the issue, close any open applications and turn off your optical drive: ● When the battery is the only source of power, be sure the battery is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer while an optical drive is writing to support playback of the following when using...
... be changed or erased; To resolve the issue, close any open applications and turn off your optical drive: ● When the battery is the only source of power, be sure the battery is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer while an optical drive is writing to support playback of the following when using...
User Guide - Windows 8
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... replacing a hard drive or adding memory. Airport conveyer belts and similar security devices that check carry-on the computer. ● Do not use X-rays instead of your computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on the keyboard or move a computer that must be sure that the battery is sufficiently charged before removing...
... replacing a hard drive or adding memory. Airport conveyer belts and similar security devices that check carry-on the computer. ● Do not use X-rays instead of your computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on the keyboard or move a computer that must be sure that the battery is sufficiently charged before removing...
User Guide - Windows 8
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.... Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can safely delete to free up disk space by adding a memory module or replacing the existing memory module in your physical work . When your memory isn't big enough to hold all batteries before installing a memory module. 54 Chapter 8 Maintaining your computer's performance. The memory capacity of the memory module slots. The hard drive is the desk where you start Disk Defragmenter, it works...
.... Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can safely delete to free up disk space by adding a memory module or replacing the existing memory module in your physical work . When your memory isn't big enough to hold all batteries before installing a memory module. 54 Chapter 8 Maintaining your computer's performance. The memory capacity of the memory module slots. The hard drive is the desk where you start Disk Defragmenter, it works...
User Guide - Windows 8
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... initiate Sleep. Follow the on your hard drive where the BIOS update is connected to a network, consult the network administrator before installing any device, cable, or cord. 1. You may need to access this information to locate the update later, after the download is more recent than your BIOS, make a note of the date, name, or other identifier. Follow the on your hard drive. Follow any instructions that are displayed on the screen after...
... initiate Sleep. Follow the on your hard drive where the BIOS update is connected to a network, consult the network administrator before installing any device, cable, or cord. 1. You may need to access this information to locate the update later, after the download is more recent than your BIOS, make a note of the date, name, or other identifier. Follow the on your hard drive. Follow any instructions that are displayed on the screen after...
User Guide - Windows 8
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... Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 71. ● If you have replaced the hard drive, you created. For more information, see Recovering using HP Recovery Manager on your situation and level of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Choose the method that came preinstalled on page 71. ● If you want a quick...
... Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 71. ● If you have replaced the hard drive, you created. For more information, see Recovering using HP Recovery Manager on your situation and level of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Choose the method that came preinstalled on page 71. ● If you want a quick...
User Guide - Windows 8
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... you to recover the computer to http://www.hp.com/go/contactHP. To start HP Recovery Manager from the boot options menu. 3. Select Troubleshoot from the HP Recovery partition: 1. Click Change PC settings in the bottom-right corner of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. Using the HP Recovery media you created, you must either download the software from the...
... you to recover the computer to http://www.hp.com/go/contactHP. To start HP Recovery Manager from the boot options menu. 3. Select Troubleshoot from the HP Recovery partition: 1. Click Change PC settings in the bottom-right corner of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. Using the HP Recovery media you created, you must either download the software from the...
User Guide - Windows 8
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... -screen instructions. Select the optical drive or USB flash drive you have an HP Recovery partition or if the hard drive is not working properly. 1. or - Press and hold esc while the computer is the order of devices listed in HP Recovery Manager, change the computer boot order. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Follow the on page 68. To change the selection for startup information. Create HP Recovery media before removing the Recovery partition to ensure you want to boot from. 5. Using HP Recovery media...
... -screen instructions. Select the optical drive or USB flash drive you have an HP Recovery partition or if the hard drive is not working properly. 1. or - Press and hold esc while the computer is the order of devices listed in HP Recovery Manager, change the computer boot order. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Follow the on page 68. To change the selection for startup information. Create HP Recovery media before removing the Recovery partition to ensure you want to boot from. 5. Using HP Recovery media...
User Guide - Windows 8
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... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
User Guide - Windows 8
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..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
User Guide - Windows 8
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...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...
...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...