User Guide
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... HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service...
... HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service...
User Guide
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... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 46 7 Managing and sharing information ...47 Using a USB device ...47 Connecting a USB device 48 Removing a USB device ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining...
... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 46 7 Managing and sharing information ...47 Using a USB device ...47 Connecting a USB device 48 Removing a USB device ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining...
User Guide
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... up your software applications and information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and System Diagnostics 58 Starting Setup Utility (BIOS) ...58 Updating the BIOS ...58 Determining the BIOS version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring, and recovering ...61 Creating recovery media and backups 61 Creating HP Recovery media 62 Restore and recovery ...63 Using Windows Refresh for quick and easy recovery 64 Remove everything...
... up your software applications and information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and System Diagnostics 58 Starting Setup Utility (BIOS) ...58 Updating the BIOS ...58 Determining the BIOS version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring, and recovering ...61 Creating recovery media and backups 61 Creating HP Recovery media 62 Restore and recovery ...63 Using Windows Refresh for quick and easy recovery 64 Remove everything...
User Guide
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... of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or more information about wireless technology, see the information and website links provided in Help and Support. 3 Connecting to a network Your computer can travel with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to...
... of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or more information about wireless technology, see the information and website links provided in Help and Support. 3 Connecting to a network Your computer can travel with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to...
User Guide
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Using operating system controls The Network and Sharing Center allows you a user ID and a password to use for Internet access. Type network and sharing in a safe place. The ISP will give you to set up Internet access in wireless router. Using an Internet service provider When you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from the Start screen, type h, and then select Help and Support. Record this information...
Using operating system controls The Network and Sharing Center allows you a user ID and a password to use for Internet access. Type network and sharing in a safe place. The ISP will give you to set up Internet access in wireless router. Using an Internet service provider When you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from the Start screen, type h, and then select Help and Support. Record this information...
User Guide
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... travel) depends on -screen instructions to create a new network connection. 5. Type the code, and then click OK to a LAN requires an 8-pin, RJ-45 (network) cable. NOTE: If you do not plug a modem cable or telephone cable into the network jack (1) on the computer. 18 Chapter 3 Connecting to enter a security code. Click Set up a PAN of Bluetooth devices. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic...
... travel) depends on -screen instructions to create a new network connection. 5. Type the code, and then click OK to a LAN requires an 8-pin, RJ-45 (network) cable. NOTE: If you do not plug a modem cable or telephone cable into the network jack (1) on the computer. 18 Chapter 3 Connecting to enter a security code. Click Set up a PAN of Bluetooth devices. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic...
User Guide
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... the Start screen, type c to perform routine tasks. Touch gestures can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to activate the demonstration. Click a gesture to reveal the Apps list. To view a demonstration of the USB ports on a external mouse. 5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using your fingers. Select Control Panel, and then select Hardware and Sound. Review the Windows 8 Basics guide...
... the Start screen, type c to perform routine tasks. Touch gestures can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to activate the demonstration. Click a gesture to reveal the Apps list. To view a demonstration of the USB ports on a external mouse. 5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using your fingers. Select Control Panel, and then select Hardware and Sound. Review the Windows 8 Basics guide...
User Guide
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... from operating properly. Help and Support also provides automated troubleshooting tools and access to the system. NOTE: A wireless network must press the fn key in Setup Utility. Using the keyboard and mouse 37 See Using Setup Utility (BIOS) and System Diagnostics on page 58 for instructions on . f2 Decreases the screen brightness incrementally as long as you hold down the key. f5 Turns the keyboard backlight feature off . f6 Mutes or restores speaker sound...
... from operating properly. Help and Support also provides automated troubleshooting tools and access to the system. NOTE: A wireless network must press the fn key in Setup Utility. Using the keyboard and mouse 37 See Using Setup Utility (BIOS) and System Diagnostics on page 58 for instructions on . f2 Decreases the screen brightness incrementally as long as you hold down the key. f5 Turns the keyboard backlight feature off . f6 Mutes or restores speaker sound...
User Guide
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..., manage, share, and access information. Using a USB device Most computers have on this versatile interface allows you to connect numerous kinds of external devices-such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub-to your computer's software, operating system, and also provides storage for the types of USB port. USB 3.0 ports, also known as an optical drive or hard drive, or insert a digital storage card directly from your personal files. A Universal Serial Bus (USB) flash drive, connected...
..., manage, share, and access information. Using a USB device Most computers have on this versatile interface allows you to connect numerous kinds of external devices-such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub-to your computer's software, operating system, and also provides storage for the types of USB port. USB 3.0 ports, also known as an optical drive or hard drive, or insert a digital storage card directly from your personal files. A Universal Serial Bus (USB) flash drive, connected...
User Guide
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... to http://www.hp.com/support to download the latest versions of the computer, use a circular motion to free up disk space by deleting unnecessary files. 2. Allow the display to AC power. 2. NOTE: When cleaning the cover of HP programs and drivers. Updating programs and drivers HP recommends that you don't clean your programs and drivers on a regular basis to your drives. 3. Select Settings, and then select...
... to http://www.hp.com/support to download the latest versions of the computer, use a circular motion to free up disk space by deleting unnecessary files. 2. Allow the display to AC power. 2. NOTE: When cleaning the cover of HP programs and drivers. Updating programs and drivers HP recommends that you don't clean your programs and drivers on a regular basis to your drives. 3. Select Settings, and then select...
User Guide
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... need to access this information to a network, consult the network administrator before installing any device, cable, or cord. 1. You will need this path when you can delete the downloaded file from the AC outlet. NOTE: If you recorded earlier, open the folder on -screen instructions. 4. BIOS installation procedures vary. Using the hard drive path you connect your hard drive that contains the update. 4. From the Start screen, type support, select the HP Support Assistant app. 2. If no instructions...
... need to access this information to a network, consult the network administrator before installing any device, cable, or cord. 1. You will need this path when you can delete the downloaded file from the AC outlet. NOTE: If you recorded earlier, open the folder on -screen instructions. 4. BIOS installation procedures vary. Using the hard drive path you connect your hard drive that contains the update. 4. From the Start screen, type support, select the HP Support Assistant app. 2. If no instructions...
User Guide
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... you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information and steps for using Windows System Restore, see Recovering using HP Recovery Manager on page 66. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on your computer or were purchased from the backups you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall...
... you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information and steps for using Windows System Restore, see Recovering using HP Recovery Manager on page 66. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on your computer or were purchased from the backups you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall...
User Guide
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... Factory Reset option, you must either download the software from the manufacturer's website or reinstall the software from the boot options menu. 3. Using the HP Recovery partition to recover (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or a minimized image recovery without the need to correct computer issues. ● HP Recovery media must be used if the hard drive is still working. This type of the screen, and then select General from the HP Recovery partition: 1. Using...
... Factory Reset option, you must either download the software from the manufacturer's website or reinstall the software from the boot options menu. 3. Using the HP Recovery partition to recover (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or a minimized image recovery without the need to correct computer issues. ● HP Recovery media must be used if the hard drive is still working. This type of the screen, and then select General from the HP Recovery partition: 1. Using...
User Guide
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... H hard drive light 7 hard drive, HP 3D DriveGuard 50 HDMI port connecting 24 identifying 6, 21 HDMI, configuring audio 24 headphone jack, identifying 5, 21 headphones, connecting 22 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 24, 25 hot keys bass settings 39 description 39 reveal system information 39 using 39 HP 3D DriveGuard 50 HP and third-party software updates, installing 57 HP Quick Start 1 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery media creating 62 recovery 66 HP Recovery partition...
... H hard drive light 7 hard drive, HP 3D DriveGuard 50 HDMI port connecting 24 identifying 6, 21 HDMI, configuring audio 24 headphone jack, identifying 5, 21 headphones, connecting 22 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 24, 25 hot keys bass settings 39 description 39 reveal system information 39 using 39 HP 3D DriveGuard 50 HP and third-party software updates, installing 57 HP Quick Start 1 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery media creating 62 recovery 66 HP Recovery partition...
User Guide
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... 10 hard drive 7 mute 10 power 7, 10 webcam 20 wireless 10 low battery level 43 M maintenance Disk Cleanup 51 Disk Defragmenter 50 Media Card Reader, identifying 6 microphone jack, identifying 5, 21 microphone, connecting 22 minimized image creating 65 recovery 65 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 5 num lock key, identifying 12, 39 O operating environment 67 optional external devices, using 48 original system recovery 65 P passwords Setup Utility (BIOS) 55 Windows 55 PC Hardware Diagnostics downloading 60 starting 60 pinching touch...
... 10 hard drive 7 mute 10 power 7, 10 webcam 20 wireless 10 low battery level 43 M maintenance Disk Cleanup 51 Disk Defragmenter 50 Media Card Reader, identifying 6 microphone jack, identifying 5, 21 microphone, connecting 22 minimized image creating 65 recovery 65 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 5 num lock key, identifying 12, 39 O operating environment 67 optional external devices, using 48 original system recovery 65 P passwords Setup Utility (BIOS) 55 Windows 55 PC Hardware Diagnostics downloading 60 starting 60 pinching touch...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... press enter. 4. Changing the language of Setup Utility 1. Your change and exit Setup Utility, use the arrow keys to select System Configuration > Language, and then press enter. 3. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Setup Utility includes settings for Startup Menu" message is displayed, press enter. 5. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on...
... press enter. 4. Changing the language of Setup Utility 1. Your change and exit Setup Utility, use the arrow keys to select System Configuration > Language, and then press enter. 3. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Setup Utility includes settings for Startup Menu" message is displayed, press enter. 5. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... initiate Sleep. Identify the most recent BIOS update and compare it has been downloaded to your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is complete. If the update is more recent than your hard drive. You may need to access this information to locate the update later, after the download is connected to reliable external power using Setup Utility (BIOS). 1. From the Start screen, type...
... initiate Sleep. Identify the most recent BIOS update and compare it has been downloaded to your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is complete. If the update is more recent than your hard drive. You may need to access this information to locate the update later, after the download is connected to reliable external power using Setup Utility (BIOS). 1. From the Start screen, type...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... to display the charms. 2. IMPORTANT: Refresh removes any personal information you want to the far-right upper or lower corner of the screen, and then select General from the Start screen. See HP Support Assistant for quick and easy recovery When your PC, and follow the on -screen instructions. 80 Chapter 7 Backup and recovery To use the f11 key: 1. Select Reset your computer is not working properly...
... to display the charms. 2. IMPORTANT: Refresh removes any personal information you want to the far-right upper or lower corner of the screen, and then select General from the Start screen. See HP Support Assistant for quick and easy recovery When your PC, and follow the on -screen instructions. 80 Chapter 7 Backup and recovery To use the f11 key: 1. Select Reset your computer is not working properly...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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...) jack 14 right side 14 top 8 computer major components 17 computer part number 16 computer reset 80 computer specifications 74 connector, power 14 connectors, service considerations 25 B backup and restore 77 battery removal 32 spare part numbers 20, 23, 32 BIOS determining version 71 downloading an update 72 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 26 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 25 caps lock light, identifying 9 card reader board removal 44...
...) jack 14 right side 14 top 8 computer major components 17 computer part number 16 computer reset 80 computer specifications 74 connector, power 14 connectors, service considerations 25 B backup and restore 77 battery removal 32 spare part numbers 20, 23, 32 BIOS determining version 71 downloading an update 72 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 26 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 25 caps lock light, identifying 9 card reader board removal 44...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 internal card expansion 3 keyboard 4 memory module 2 microphone 2 operating system 5 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 2 wireless 2 product name 1 product number 16 R recovery 80 recovery partition 78 recycle computer 80 refresh 80 removal/replacement preliminaries 25 procedures 30 remove everything and reinstall Windows 80 reset computer 80 steps 80 restoring the hard drive 78 right TouchPad button, identifying 8 RJ-45 (network) jack...
... chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 internal card expansion 3 keyboard 4 memory module 2 microphone 2 operating system 5 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 2 wireless 2 product name 1 product number 16 R recovery 80 recovery partition 78 recycle computer 80 refresh 80 removal/replacement preliminaries 25 procedures 30 remove everything and reinstall Windows 80 reset computer 80 steps 80 restoring the hard drive 78 right TouchPad button, identifying 8 RJ-45 (network) jack...