HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... for quick and easy recovery 90 Remove everything and reinstall Windows 90 Recovering using HP Recovery Manager 91 What you need to know 91 Using the HP Recovery partition to recover a minimized image (select models only 92 Using HP Recovery media to recover 92 Changing the computer boot order 92 Removing the HP Recovery partition 93 Ubuntu Linux - Backing up , restoring, and recovering ...87 Windows 8 - Navigating and selecting in Setup Utility 82 Displaying system information 82 Restoring factory default settings in Setup Utility 82 Exiting Setup Utility 82 Updating the BIOS 82...
... for quick and easy recovery 90 Remove everything and reinstall Windows 90 Recovering using HP Recovery Manager 91 What you need to know 91 Using the HP Recovery partition to recover a minimized image (select models only 92 Using HP Recovery media to recover 92 Changing the computer boot order 92 Removing the HP Recovery partition 93 Ubuntu Linux - Backing up , restoring, and recovering ...87 Windows 8 - Navigating and selecting in Setup Utility 82 Displaying system information 82 Restoring factory default settings in Setup Utility 82 Exiting Setup Utility 82 Updating the BIOS 82...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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.... The part number helps a service technician to factory shipped specifications when replacing the system board. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to determine what components and parts are needed. 3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on...
.... The part number helps a service technician to factory shipped specifications when replacing the system board. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to determine what components and parts are needed. 3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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..., open the folder on battery power, docked in Windows) or by using the AC adapter. Do not shut down the computer or initiate Sleep. Start Setup Utility (BIOS). 2. Follow the on your BIOS, make a note of the date, name, or other identifier. BIOS installation procedures vary. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. NOTE: If you connect your hard drive where the BIOS update...
..., open the folder on battery power, docked in Windows) or by using the AC adapter. Do not shut down the computer or initiate Sleep. Start Setup Utility (BIOS). 2. Follow the on your BIOS, make a note of the date, name, or other identifier. BIOS installation procedures vary. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. NOTE: If you connect your hard drive where the BIOS update...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... the download is not displayed, use the arrow keys to select the Main menu. Follow any device, cable, or cord. 1. Follow the on the HP website that provides software for your hard drive. BIOS installation procedures vary. BIOS version information (also known as ROM date and System BIOS) can delete the downloaded file from the AC outlet. You will need to reliable external power using Setup Utility. 1. NOTE: After a message on the screen after...
... the download is not displayed, use the arrow keys to select the Main menu. Follow any device, cable, or cord. 1. Follow the on the HP website that provides software for your hard drive. BIOS installation procedures vary. BIOS version information (also known as ROM date and System BIOS) can delete the downloaded file from the AC outlet. You will need to reliable external power using Setup Utility. 1. NOTE: After a message on the screen after...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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...did not manually create a restore point, you can use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. Windows 8 - Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your computer using File History, see Remove everything and reinstall Windows on -screen instructions. Backing up to reinstall the individual application or driver. HP Recovery Manager will...
...did not manually create a restore point, you can use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. Windows 8 - Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your computer using File History, see Remove everything and reinstall Windows on -screen instructions. Backing up to reinstall the individual application or driver. HP Recovery Manager will...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... or password when using HP Recovery Manager on page 93. NOTE: During Refresh, a list of HP Recovery media to restore the factory image to reveal the charms. 2. See Help and Support for your computer, and reinstalls Windows. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Remove everything and reinstall Windows Sometimes you can initiate this option, back up , restoring, and recovering For more information, see Removing the HP Recovery partition on...
... or password when using HP Recovery Manager on page 93. NOTE: During Refresh, a list of HP Recovery media to restore the factory image to reveal the charms. 2. See Help and Support for your computer, and reinstalls Windows. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Remove everything and reinstall Windows Sometimes you can initiate this option, back up , restoring, and recovering For more information, see Removing the HP Recovery partition on...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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..., product description 2 external media cards, product description 3 F factory settings, restoring 82 fan removal 61 spare part number 61 fn key, identifying 8, 9 G graphics, product description 1 grounding guidelines 36 guidelines equipment 38 grounding 36 packaging 37 transporting 37 workstation 37 H hard drive precautions 36 product description 2 removal 46 spare part numbers 25, 46 hard drive light 13 hard drive, spare part numbers 24, 25, 27 HDMI port, identifying 12 HP Recovery Manager 91 correcting boot problems 92 starting 92 HP Recovery media creating 88 recovery 92 Index 103
..., product description 2 external media cards, product description 3 F factory settings, restoring 82 fan removal 61 spare part number 61 fn key, identifying 8, 9 G graphics, product description 1 grounding guidelines 36 guidelines equipment 38 grounding 36 packaging 37 transporting 37 workstation 37 H hard drive precautions 36 product description 2 removal 46 spare part numbers 25, 46 hard drive light 13 hard drive, spare part numbers 24, 25, 27 HDMI port, identifying 12 HP Recovery Manager 91 correcting boot problems 92 starting 92 HP Recovery media creating 88 recovery 92 Index 103
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 R recovery 89, 90 discs 88, 92 HP Recovery Manager 91 media 92 starting 92 supported discs 88 system 91 USB flash drive 92 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle computer 89...
... description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1 R recovery 89, 90 discs 88, 92 HP Recovery Manager 91 media 92 starting 92 supported discs 88 system 91 USB flash drive 92 using HP Recovery media 89 recovery media creating 88 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle computer 89...
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTA
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... top cover removal 74 spare part numbers 28, 74 TouchPad buttons 11 TouchPad button board removal 54 spare part number 21, 54 TouchPad light 10, 11 TouchPad on/off button 11 TouchPad zone, identifying 11 transporting guidelines 37 U USB 3.0 ports identifying 12 USB ports, identifying 14 USB/Audio board 24 V vents, identifying 15 video, product description 2 W webcam light, identifying 5 webcam, identifying 5 Windows backup 88 File History 88, 89 Refresh 89, 90 reinstall 89, 90 remove everything and reinstall option 90 reset 90 restoring files...
... top cover removal 74 spare part numbers 28, 74 TouchPad buttons 11 TouchPad button board removal 54 spare part number 21, 54 TouchPad light 10, 11 TouchPad on/off button 11 TouchPad zone, identifying 11 transporting guidelines 37 U USB 3.0 ports identifying 12 USB ports, identifying 14 USB/Audio board 24 V vents, identifying 15 video, product description 2 W webcam light, identifying 5 webcam, identifying 5 Windows backup 88 File History 88, 89 Refresh 89, 90 reinstall 89, 90 remove everything and reinstall option 90 reset 90 restoring files...
User Guide - Windows 8
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... do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button, speakers, and subwoofer 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
... do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Button, speakers, and subwoofer 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
User Guide - Windows 8
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... Windows updates 60 Installing HP and third-party software updates 61 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using System Diagnostics ...64 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 67 Creating HP Recovery media 67 Restore and recovery ...69 Using Windows Refresh for quick...
... Windows updates 60 Installing HP and third-party software updates 61 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using System Diagnostics ...64 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 67 Creating HP Recovery media 67 Restore and recovery ...69 Using Windows Refresh for quick...
User Guide - Windows 8
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... to set up the modem, install a network cable to connect your wireless devices, not the status of individual devices. Type network and sharing in a safe place. 16 Chapter 3 Connecting to a network Using an Internet service provider When you are off , all wireless devices are setting up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to turn on . The wireless light indicates the overall power state of your wireless router to the modem, and test the Internet service. Using a WLAN...
... to set up the modem, install a network cable to connect your wireless devices, not the status of individual devices. Type network and sharing in a safe place. 16 Chapter 3 Connecting to a network Using an Internet service provider When you are off , all wireless devices are setting up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to turn on . The wireless light indicates the overall power state of your wireless router to the modem, and test the Internet service. Using a WLAN...
User Guide - Windows 8
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... as long as you to perform actions quickly. Pressing the key again returns you hold down the key. f10 Increases speaker volume incrementally as long as you want displays. f11 Mutes or restores speaker sound. Closes an active app. 40 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Press the Windows logo key in combination with Windows 8 functions. f8 Plays the next track of...
... as long as you to perform actions quickly. Pressing the key again returns you hold down the key. f10 Increases speaker volume incrementally as long as you want displays. f11 Mutes or restores speaker sound. Closes an active app. 40 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard Press the Windows logo key in combination with Windows 8 functions. f8 Plays the next track of...
User Guide - Windows 8
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... drivers and also register to AC power. 2. For U.S. If you can resolve issues and bring new features and options to clean your drives. 3. Allow the display to run more efficiently. CAUTION: Avoid using a soft, lint-free cloth moistened with the most out of the computer. Updating programs and drivers 55 From the Start screen, type disk, select Settings, and then select Free up . Follow the on -screen instructions. support...
... drivers and also register to AC power. 2. For U.S. If you can resolve issues and bring new features and options to clean your drives. 3. Allow the display to run more efficiently. CAUTION: Avoid using a soft, lint-free cloth moistened with the most out of the computer. Updating programs and drivers 55 From the Start screen, type disk, select Settings, and then select Free up . Follow the on -screen instructions. support...
User Guide - Windows 8
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... Windows, nor is it displayed as it is set , entered, changed , or deleted. NOTE: A power-on or restart the computer. NOTE: This password cannot be used to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on password is not displayed as screen-saver passwords, from the Start screen, select the HP Support Assistant tile. Setting Setup Utility (BIOS) passwords Password Administrator password Power...
... Windows, nor is it displayed as it is set , entered, changed , or deleted. NOTE: A power-on or restart the computer. NOTE: This password cannot be used to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on password is not displayed as screen-saver passwords, from the Start screen, select the HP Support Assistant tile. Setting Setup Utility (BIOS) passwords Password Administrator password Power...
User Guide - Windows 8
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... threats. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer to access email, a network, or the Internet, you install on your computer and/or network, or it is blocked. Use the arrow keys to the operating system and other security risks, security software must be a combination of both hardware and software. To...
... threats. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer to access email, a network, or the Internet, you install on your computer and/or network, or it is blocked. Use the arrow keys to the operating system and other security risks, security software must be a combination of both hardware and software. To...
User Guide - Windows 8
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... the hard drive. Follow the on battery power, docked in an optional docking device, or connected to your hard drive. You may need to access this information to locate the update later, after the download is downloaded. Make a note of the date, name, or other identifier. Follow any device, cable, or cord. 1. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you are displayed, follow these instructions: Do...
... the hard drive. Follow the on battery power, docked in an optional docking device, or connected to your hard drive. You may need to access this information to locate the update later, after the download is downloaded. Make a note of the date, name, or other identifier. Follow any device, cable, or cord. 1. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you are displayed, follow these instructions: Do...
User Guide - Windows 8
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..., see Recovering using HP Recovery Manager on page 71. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery Manager to another drive. System Restore allows you want to remove all personal data, apps, and settings, and reinstall Windows. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 71. ● If you to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Restore and recovery There are...
..., see Recovering using HP Recovery Manager on page 71. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery Manager to another drive. System Restore allows you want to remove all personal data, apps, and settings, and reinstall Windows. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 71. ● If you to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Restore and recovery There are...
User Guide - Windows 8
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...AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 TouchPad 9, 10 webcam 8, 21 wireless 10 low battery level 46 M maintenance Disk Cleanup 55 Disk Defragmenter 54 microphone, connecting 23 minimized image creating 71 minimized image recovery 71 mouse, external setting preferences 28 mute light, identifying 10 N network jack, identifying 6 O operating environment 75 optional external devices, using 52 original system recovery 71 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 36 pinching TouchPad gesture 30 ports HDMI 6, 22, 25 Intel Wireless Display 26 USB...
...AC adapter 5 caps lock 10 hard drive 7 mute 10 power 7, 10 TouchPad 9, 10 webcam 8, 21 wireless 10 low battery level 46 M maintenance Disk Cleanup 55 Disk Defragmenter 54 microphone, connecting 23 minimized image creating 71 minimized image recovery 71 mouse, external setting preferences 28 mute light, identifying 10 N network jack, identifying 6 O operating environment 75 optional external devices, using 52 original system recovery 71 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 36 pinching TouchPad gesture 30 ports HDMI 6, 22, 25 Intel Wireless Display 26 USB...
User Guide - Windows 8
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restore Windows File History 69 right-edge swipe 37 RJ-45 (network) jack, identifying 6 S scrolling TouchPad gesture 30 security cable lock, installing 61 security cable slot, identifying 5 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility (BIOS) passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43 initiating 43 slots security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter...
restore Windows File History 69 right-edge swipe 37 RJ-45 (network) jack, identifying 6 S scrolling TouchPad gesture 30 security cable lock, installing 61 security cable slot, identifying 5 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility (BIOS) passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43 initiating 43 slots security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter...