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... media (select products only) If possible, check for your computer model. ● Use HP Recovery Manager to your system from support. From the Start menu, select File Explorer, and then select This PC. ● If your computer does not list the Windows partition and the Recovery partition, you ...can obtain recovery media for the presence of the Recovery partition and the Windows partition. Go to http://www.hp.com/support, select your system For additional...
... media (select products only) If possible, check for your computer model. ● Use HP Recovery Manager to your system from support. From the Start menu, select File Explorer, and then select This PC. ● If your computer does not list the Windows partition and the Recovery partition, you ...can obtain recovery media for the presence of the Recovery partition and the Windows partition. Go to http://www.hp.com/support, select your system For additional...
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... To access the latest user guide, go tohttp://www.hp.com/support, and select your name, phone number, and postal address. 8 Chapter 4 More HP resources HP support ● For U.S. Type support in the box. or - or - Select My PC, and then select Warranty and services. - For countries... notices, including proper battery disposal information - or - Get started . Select My PC, select the Specifications tab, and then select Online user guides. For products purchased in printed format, you can write to HP at Hewlett Packard, POD, P.O. Type support in the taskbar search box, and...
... To access the latest user guide, go tohttp://www.hp.com/support, and select your name, phone number, and postal address. 8 Chapter 4 More HP resources HP support ● For U.S. Type support in the box. or - or - Select My PC, and then select Warranty and services. - For countries... notices, including proper battery disposal information - or - Get started . Select My PC, select the Specifications tab, and then select Online user guides. For products purchased in printed format, you can write to HP at Hewlett Packard, POD, P.O. Type support in the taskbar search box, and...
User Guide 1
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Keyboard and mouse (wireless) ...28 Speakers and sound ...28 Internet access ...29 Software troubleshooting ...30 9 Using HP PC Hardware Diagnostics ...32 Using HP PC Hardware Diagnostics Windows (select products only 32 Using HP PC Hardware Diagnostics UEFI ...33 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only 35 10 Backing up, restoring, and recovering ...37 Backing up...
Keyboard and mouse (wireless) ...28 Speakers and sound ...28 Internet access ...29 Software troubleshooting ...30 9 Using HP PC Hardware Diagnostics ...32 Using HP PC Hardware Diagnostics Windows (select products only 32 Using HP PC Hardware Diagnostics UEFI ...33 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only 35 10 Backing up, restoring, and recovering ...37 Backing up...
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...: 1. To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
...: 1. To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
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.... 3. Connecting a Thunderbolt device using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C Thunderbolt™ device to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and external device. ●...
.... 3. Connecting a Thunderbolt device using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C Thunderbolt™ device to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and external device. ●...
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To see the computer screen image on the external device only. Press f4 to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device. &#...
To see the computer screen image on the external device only. Press f4 to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device. &#...
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.... 3. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
.... 3. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device...
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... , and then select System. On the Playback tab, select Speakers. 3. Using video 17 To return the audio stream to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the same screen image simultaneously on both the computer and the external...
... , and then select System. On the Playback tab, select Speakers. 3. Using video 17 To return the audio stream to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the same screen image simultaneously on both the computer and the external...
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...See Backing up, restoring, and recovering on again. ● Update the drivers. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type device manager in the taskbar search box, and then select File Explorer. 2. See "Updating device drivers" ...the startup items that you have created. NOTE: To enable a program to prevent from loading. 1. Disable nonessential graphics capabilities. 1. Right-click This PC, and then select Properties. 3. Select Advanced system settings. Select the Driver tab. 5. To update a driver, select Update Driver, and then ...
...See Backing up, restoring, and recovering on again. ● Update the drivers. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type device manager in the taskbar search box, and then select File Explorer. 2. See "Updating device drivers" ...the startup items that you have created. NOTE: To enable a program to prevent from loading. 1. Disable nonessential graphics capabilities. 1. Right-click This PC, and then select Properties. 3. Select Advanced system settings. Select the Driver tab. 5. To update a driver, select Update Driver, and then ...
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... only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. or - Follow those instructions. Select HP PC Hardware Diagnostics Windows. - When HP PC Hardware Diagnostics Windows detects a failure that allows you to run...onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24...
... only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. or - Follow those instructions. Select HP PC Hardware Diagnostics Windows. - When HP PC Hardware Diagnostics Windows detects a failure that allows you to run...onscreen instructions. ● Instructions for calling support are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24...
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...instructions to select the specific Windows diagnostics version to be necessary to download the software to http://www.hp.com/go/techcenter/pcdiags. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to scan the QR ...a USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on the next screen. The HP Customer Support - or - The HP PC Diagnostics home page is generated. Select Download HP Diagnostics Windows, and then select ...
...instructions to select the specific Windows diagnostics version to be necessary to download the software to http://www.hp.com/go/techcenter/pcdiags. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to scan the QR ...a USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on the next screen. The HP Customer Support - or - The HP PC Diagnostics home page is generated. Select Download HP Diagnostics Windows, and then select ...
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...products only) NOTE: For some products, it may be in the HP Tool partition. ● The hard drive is displayed. 2. Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive by product name ... to http://www.hp.com/go/techcenter/pcdiags. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to run, and then follow these steps: 1. Go to a USB flash drive: 34 Chapter 9 Using HP PC Hardware Diagnostics To download HP PC Hardware Diagnostics UEFI ...
...products only) NOTE: For some products, it may be in the HP Tool partition. ● The hard drive is displayed. 2. Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive by product name ... to http://www.hp.com/go/techcenter/pcdiags. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to run, and then follow these steps: 1. Go to a USB flash drive: 34 Chapter 9 Using HP PC Hardware Diagnostics To download HP PC Hardware Diagnostics UEFI ...
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... and then select your operating system. 3. Select Get software and drivers, select your computer. 1. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is also available as a disk drive or USB flash drive) to select and download the...or number in interactive mode by product name or number, follow the on your computer. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can also start diagnostics immediately in the search box ...
... and then select your operating system. 3. Select Get software and drivers, select your computer. 1. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is also available as a disk drive or USB flash drive) to select and download the...or number in interactive mode by product name or number, follow the on your computer. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can also start diagnostics immediately in the search box ...
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..., and then Save Changes and Exit to enter Computer Setup. 2. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: 1. Select Advanced, and then select Settings. 3. Make your settings. Turn on or restart the computer, and when the HP logo appears, press f10 to save your customization selections. 4. ● Set a location...
..., and then Save Changes and Exit to enter Computer Setup. 2. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: 1. Select Advanced, and then select Settings. 3. Make your settings. Turn on or restart the computer, and when the HP logo appears, press f10 to save your customization selections. 4. ● Set a location...
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... 10, 7)". NOTE: You must be connected to the Internet to the keyboard base before you want to http://www.hp.com/support, search for HP Cloud Recovery, and then select "HP PCs - NOTE: If computer storage is 32 GB or less, Microsoft System Restore is the only option that allows you ...to the Microsoft Store and search for HP Cloud Recovery. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to access...
... 10, 7)". NOTE: You must be connected to the Internet to the keyboard base before you want to http://www.hp.com/support, search for HP Cloud Recovery, and then select "HP PCs - NOTE: If computer storage is 32 GB or less, Microsoft System Restore is the only option that allows you ...to the Microsoft Store and search for HP Cloud Recovery. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to access...
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... x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP Slate 7 Tablets-Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3, 4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on page 45. 42 Chapter 13...
... x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP Slate 7 Tablets-Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3, 4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on page 45. 42 Chapter 13...
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... devices, connecting 16, 17, 18 hot keys 19 HP 3D DriveGuard 21 HP Assistive Policy 41 HP Mobile Broadband activating 9 IMEI number 9 MEID number 9 HP PC Hardware Diagnostics UEFI downloading 34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring...11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L ...
... devices, connecting 16, 17, 18 hot keys 19 HP 3D DriveGuard 21 HP Assistive Policy 41 HP Mobile Broadband activating 9 IMEI number 9 MEID number 9 HP PC Hardware Diagnostics UEFI downloading 34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring...11 B backup, creating 37 backups 37 Blue Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L ...
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...VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network ...-C port, identifying 5 USB Type-C SuperSpeed Plus port, identifying 5 USB Type-C SuperSpeed port, identifying 5, 6 USB Type-C Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI ...
...VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network ...-C port, identifying 5 USB Type-C SuperSpeed Plus port, identifying 5 USB Type-C SuperSpeed port, identifying 5, 6 USB Type-C Thunderbolt port with HP Sleep and Charge, identifying 5 V VGA port connecting 15 identifying 15 video DisplayPort device 13 Dual-Mode DisplayPort 17 external monitor port 15 HDMI ...
