HP ENVY TouchSmart 15-q100 Support and Manuals
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ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 2
... sale (the seller). Software terms
By installing, copying, downloading, or otherwise using any further information or to change without notice. registered trademarks of Microsoft Corporation. First Edition: November 2014
Document Part Number: 803038-001
Product notice
This guide describes features that are set forth in all editions of purchase. HP shall not be construed as...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 5
... fingerprint reader (select models only 9 Keys ...10 Using the action keys ...10 Left side ...12 Right side ...13 Bottom ...14 Service tag ...15
3 Illustrated parts catalog ...16 Computer major components ...16 Miscellaneous parts ...20 Display assembly subcomponents ...21 Mass storage devices ...22 Sequential part number listing ...23
4 Removal and replacement procedures preliminary requirements...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 6
... Power button board ...72 Keyboard ...73
7 Using Setup Utility (BIOS) ...76 Starting Setup Utility (BIOS) ...76 Updating the BIOS ...76 Determining the BIOS version ...76 Downloading a BIOS update ...77
8 Using HP PC Hardware Diagnostics (UEFI) ...78 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 78
9 Specifications ...80 Computer specifications ...80
10 Backing up, restoring, and...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 9
...
Panel
Memory
Description
UMA models
HP ENVY Notebook PC
×... camut 45%, typical brightness 200 nits, 16:9 aspect ratio
● 15.6-in, full high-definition (FHD), white light-emitting diode (WLED), ...-accessible/upgradable memory module slots
×
Support for DDR3L (1600-MHz) dual channel
Support for 16834-MB of system RAM in the following configurations:
Discrete touch models ×...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 11
...:
×
● Security cable lock
● Trusted Platform Module (TPM)
● HP SimplePass support
Operating system
Preinstalled: Microsoft Windows 8.1 Standard Microsoft Windows 8.1 (CPPP)(only for People's Republic of China)
Ubuntu Linux
Serviceability
End user replaceable parts:
×
Discrete touch models
× × ×
×
× × ×
× × ×...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 19
...updates to support.
Decreases speaker volume incrementally while you can disable this feature in combination with the appropriate action key.
Help and Support also provides automated troubleshooting... wireless network must be set up before a wireless ...Support for additional information. You can still perform each function by pressing the fn key in Setup Utility (BIOS). Refer...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 23
.... This is normal for the computer. Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on and off during routine operation.
The part number helps a service technician to cool internal components. It is the alphanumeric identifier used to locate documents, drivers, and support for the internal fan to the...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 41
... 4 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. There are on -screen instructions.
Check your warranty to access and replace Customer Self-Repair parts successfully. 5 Removal and replacement procedures for Customer Self-Repair parts. Installing a part not supported by the Customer Self-Repair program may void your country or...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 51
...
This chapter provides removal and replacement procedures for Authorized Service Provider only parts. Disconnect all external devices from the computer.
4. 6 Removal and replacement procedures for Authorized Service Provider parts
CAUTION: Components described in Hibernation, turn the computer on -screen instructions. Accessing these steps:
1.
NOTE: HP continually improves and changes...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 71
... driver (1) to install the processor. NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed on page 47) e.
Display assembly (see Fan on page 60) Remove the processor: 1.
System board (see Heat sink on page 55) f. Heat sink (see System board on page 38) c. Component replacement procedures 63 Service...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 85
... installing any instructions that appear on the screen after it to the BIOS version currently installed on -screen instructions. If the update is complete. If no instructions appear, follow these instructions:...the download and installation, follow these steps:
a. From the Start screen, type support, and then select the HP Support Assistant app.
‒ or - Click Updates and tune-ups,...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 88
The device operates well within this range of temperatures.
80 Chapter 9 Specifications
9 Specifications
Computer specifications
Metric
U.S. Dimensions
HP ENVY TouchSmart 15 Notebook PC
Width
37.95 cm
14.94 in
Depth
25.07 cm
9.87 in
Height (front to rear)
1.89 to 2.99 cm
0.74 to 1....
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 91
... Manager software allows you to recover the computer to correct a problem with this computer, you can use the Drivers and Applications Reinstall option of HP Recovery media.
Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information see Creating HP Recovery media (select models only) on page 83.
● If you want to recover...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 98
... 21, 24, 53
hinge bracket removal 53 spare part number 54
hinge cover removal 51 spare part number 51
HP PC Hardware Diagnostics (UEFI) downloading 78
HP Recovery Manager correcting boot problems 85 starting 84
HP Recovery media creating 81 recovery 84
HP Recovery partition recovery 84 removing 85
I integrated numeric keypad,
identifying 10 internal display switch...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 99
...
cables 29 connectors 29 plastic parts 28 service cover removal 35 spare part number 19, 24, 36 service tag 15 serviceability, product description 3 slots memory card reader 12 security cable 12 speakers identifying 9
removal 66, 68 spare part numbers 17, 18, 24,
66, 68 specifications 80 subwoofer
removal 66 spare part number 18, 24, 66 supported discs, recovery 82 system...
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