Service Manual
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... and 250C Plotters 8Ć19 System Errors for the DesignJet 330 and 350C Plotters 8Ć23 EEROM Errors 8Ć27 EEROM Model ID Configuration Procedure for the DesignJet 330 and 350C . . . . . 8Ć28 Troubleshooting Tips 8Ć30 Service Tests 8Ć35 Which Service Test to Perform 8Ć35 Viewing Test Output on an HP Palmtop...
... and 250C Plotters 8Ć19 System Errors for the DesignJet 330 and 350C Plotters 8Ć23 EEROM Errors 8Ć27 EEROM Model ID Configuration Procedure for the DesignJet 330 and 350C . . . . . 8Ć28 Troubleshooting Tips 8Ć30 Service Tests 8Ć35 Which Service Test to Perform 8Ć35 Viewing Test Output on an HP Palmtop...
Service Manual
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...262;Quality Plot 8Ć46 Sensors Test for the DesignJet 230 and 250C 8Ć47 Sensors Test for the DesignJet 330 and 350C 8Ć48 Service Configuration Plot for the DesignJet 230 and 250C 8Ć49 Service Configuration Plot for the DesignJet 330 and 350C 8Ć50 Printing the Service ...Data Display 8Ć52 Servo/Encoder Test 8Ć53 Clearing the EEROM for the DesignJet 230 and 250C 8Ć54 Clearing the EEROM for the DesignJet 330 and 350C 8Ć55 PrintĆQuality Troubleshooting 8Ć56 PrintĆQuality Plot 8Ć56 Banding 8Ć57 Uneven Fill Density...
...262;Quality Plot 8Ć46 Sensors Test for the DesignJet 230 and 250C 8Ć47 Sensors Test for the DesignJet 330 and 350C 8Ć48 Service Configuration Plot for the DesignJet 230 and 250C 8Ć49 Service Configuration Plot for the DesignJet 330 and 350C 8Ć50 Printing the Service ...Data Display 8Ć52 Servo/Encoder Test 8Ć53 Clearing the EEROM for the DesignJet 230 and 250C 8Ć54 Clearing the EEROM for the DesignJet 330 and 350C 8Ć55 PrintĆQuality Troubleshooting 8Ć56 PrintĆQuality Plot 8Ć56 Banding 8Ć57 Uneven Fill Density...
Service Manual
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..., nothing further happens until you close it. 10 Initializes the carriage axis (YĆaxis). 330 350C 11 Uses the mark encoder to accept media. 8Ć2 Troubleshooting C4699Ć90000
..., nothing further happens until you close it. 10 Initializes the carriage axis (YĆaxis). 330 350C 11 Uses the mark encoder to accept media. 8Ć2 Troubleshooting C4699Ć90000
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Can be On or Off 1 All frontĆpanel LEDs flash together twice; C4699Ć90000 Troubleshooting 8Ć3 What You Should See and Hear The sequence given below is open. the second flash is very short. 2 If a firmware ROM SIMM is installed ... so, do not block the path of the cartridge carriage with anything you turn on the plotter in the plotter, the following will occur: 230 250C The LEDs light up one by one as follows, until all nine LEDs are on . CAUTION To observe movement of any LED are: Off On...
Can be On or Off 1 All frontĆpanel LEDs flash together twice; C4699Ć90000 Troubleshooting 8Ć3 What You Should See and Hear The sequence given below is open. the second flash is very short. 2 If a firmware ROM SIMM is installed ... so, do not block the path of the cartridge carriage with anything you turn on the plotter in the plotter, the following will occur: 230 250C The LEDs light up one by one as follows, until all nine LEDs are on . CAUTION To observe movement of any LED are: Off On...
Service Manual
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... parks in the service station. 8 The plotter ejects any sheet that is using firmware from the inbuilt ROM the following will occur: 230 250C The LEDs light up one by one as follows, until eight LEDs are on . This happens several times throughout the initialization procedure. 230...follows, until all nine LEDs are on . Otherwise, if the plotter is already loaded. 330 350C Does not eject roll media if loaded. 8Ć4 Troubleshooting C4699Ć90000 This happens three times. 330 350C The LEDs light up one by one as the carriage parks in the service station. 6 The...
... parks in the service station. 8 The plotter ejects any sheet that is using firmware from the inbuilt ROM the following will occur: 230 250C The LEDs light up one by one as follows, until eight LEDs are on . This happens several times throughout the initialization procedure. 230...follows, until all nine LEDs are on . Otherwise, if the plotter is already loaded. 330 350C Does not eject roll media if loaded. 8Ć4 Troubleshooting C4699Ć90000 This happens three times. 330 350C The LEDs light up one by one as the carriage parks in the service station. 6 The...
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...2, 3, and 6 are flashing. Error codes The following pages contain the possible error codes and the instructions necessary to solve the problem. 230 250C Turn to page 8Ć6 for the relevant error codes. 330 350C Turn to load media. 330 350C The frontĆpanel LEDs indicate the...or Off LED Numbers: 123 4 56 78 9 LED Code LEDĆCode Examples: Flashing 29 LEDs 2 and 9 are on. C4699Ć90000 Troubleshooting 8Ć5 DesignJet 230 plotters have no LED number 7. FrontĆPanel LEDs 123 456 78 9 5 1 2 3 4 5 6 (7 ) 8 9 LED Symbols: Off On (Steady...
...2, 3, and 6 are flashing. Error codes The following pages contain the possible error codes and the instructions necessary to solve the problem. 230 250C Turn to page 8Ć6 for the relevant error codes. 330 350C Turn to load media. 330 350C The frontĆpanel LEDs indicate the...or Off LED Numbers: 123 4 56 78 9 LED Code LEDĆCode Examples: Flashing 29 LEDs 2 and 9 are on. C4699Ć90000 Troubleshooting 8Ć5 DesignJet 230 plotters have no LED number 7. FrontĆPanel LEDs 123 456 78 9 5 1 2 3 4 5 6 (7 ) 8 9 LED Symbols: Off On (Steady...
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... 2 Load Media: No sheet is missing or badly positioned. Send your plot from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - 230 250C Error Codes for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from your computer or, for a special internal plot, press...
... 2 Load Media: No sheet is missing or badly positioned. Send your plot from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - 230 250C Error Codes for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from your computer or, for a special internal plot, press...
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... waiting to the plotter. (See also ' chapter 5, w Memory Usage.) D Otherwise, add more of the plot in memory. Replace each cartridge. Flashing 29 C4699Ć90000 Troubleshooting 8Ć7 Flashing 23 Cartridges + Error: One or more memory by installing a DRAM SIMM. Ensure that performs all the rasterization of the cartridges missing or making...
... waiting to the plotter. (See also ' chapter 5, w Memory Usage.) D Otherwise, add more of the plot in memory. Replace each cartridge. Flashing 29 C4699Ć90000 Troubleshooting 8Ć7 Flashing 23 Cartridges + Error: One or more memory by installing a DRAM SIMM. Ensure that performs all the rasterization of the cartridges missing or making...
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...Fast Direct to a file and print the file from the MSĆDOS command line through the serial port. D Replace the electronics module. 8Ć8 Troubleshooting C4699Ć90000 Try one or more of the following : D Check that the media is aligned and that the sheet buckles only slightly. Neither should...as those of the carriage cover, and not above them. Flashing 36 Flashing 39 Error + Load Media: MediaĆload error. The roller is an HP 712 workstation, you send a drawing for print using baudrates of the following : D Ensure the plotter's settings for an error in one or more of...
...Fast Direct to a file and print the file from the MSĆDOS command line through the serial port. D Replace the electronics module. 8Ć8 Troubleshooting C4699Ć90000 Try one or more of the following : D Check that the media is aligned and that the sheet buckles only slightly. Neither should...as those of the carriage cover, and not above them. Flashing 36 Flashing 39 Error + Load Media: MediaĆload error. The roller is an HP 712 workstation, you send a drawing for print using baudrates of the following : D Ensure the plotter's settings for an error in one or more of...
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...Media: Servo error in the EEROM. Then, if you could be: D Power failure during the tests. Is this error, report the problem to your HP Response Center. D Replace the media motor. D Faulty carriage PCA. D Replace the electronics module. Note conditions and actions before error occurred. Steady 123 Steady...an error in the EEROM. D If no service note deals with the media motor and encoder, and the electronics module. C4699Ć90000 Troubleshooting 8Ć9 D The mediaĆmotor worm and the right driveĆroller gear should have grease on again to see if the problem ...
...Media: Servo error in the EEROM. Then, if you could be: D Power failure during the tests. Is this error, report the problem to your HP Response Center. D Replace the media motor. D Faulty carriage PCA. D Replace the electronics module. Note conditions and actions before error occurred. Steady 123 Steady...an error in the EEROM. D If no service note deals with the media motor and encoder, and the electronics module. C4699Ć90000 Troubleshooting 8Ć9 D The mediaĆmotor worm and the right driveĆroller gear should have grease on again to see if the problem ...
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... byte was not read before error occurred. For more precise troubleshooting ' page 8Ć19, w System Errors. Cartridges + Error + Special: Old version of RSĆ232ĆC loopback test. Try one . Apply oil (Anderol 4068, HP part number: 6040Ć0858) to slip. Ensure the ... fan is not inverted, damaged or absent. D Replace the carriage. For more precise troubleshooting ' page 8Ć23, w System Errors. If the problem remains, replace the electronics module. 8Ć10 Troubleshooting C4699Ć90000 D If the problem remains, consult recent service notes for more of ...
... byte was not read before error occurred. For more precise troubleshooting ' page 8Ć19, w System Errors. Cartridges + Error + Special: Old version of RSĆ232ĆC loopback test. Try one . Apply oil (Anderol 4068, HP part number: 6040Ć0858) to slip. Ensure the ... fan is not inverted, damaged or absent. D Replace the carriage. For more precise troubleshooting ' page 8Ć23, w System Errors. If the problem remains, replace the electronics module. 8Ć10 Troubleshooting C4699Ć90000 D If the problem remains, consult recent service notes for more of ...
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... Error in XĆaxis calibration Did you load media in report. C4699Ć90000 Troubleshooting 8Ć11 If not, check cartridges. There could be: D Missing or badly seated cartridge. For more precise troubleshooting ' page 8Ć19, w System Errors. D Turn the plotter off, and ...then on again to your HP Response Center. Steady 1234 Paper + Cartridges + Error + Film: Communication broken between the ...
... Error in XĆaxis calibration Did you load media in report. C4699Ć90000 Troubleshooting 8Ć11 If not, check cartridges. There could be: D Missing or badly seated cartridge. For more precise troubleshooting ' page 8Ć19, w System Errors. D Turn the plotter off, and ...then on again to your HP Response Center. Steady 1234 Paper + Cartridges + Error + Film: Communication broken between the ...
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... 8Ć19, w System Errors. 8Ć12 Troubleshooting C4699Ć90000 D Trailing cable is faulty. Try one or more of the following: Steady 12345 D Turn the plotter off, and then on again to ... carriage. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to help troubleshoot. Note conditions and actions before error occurred. D Use the bail cycle test to your...
... 8Ć19, w System Errors. 8Ć12 Troubleshooting C4699Ć90000 D Trailing cable is faulty. Try one or more of the following: Steady 12345 D Turn the plotter off, and then on again to ... carriage. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to help troubleshoot. Note conditions and actions before error occurred. D Use the bail cycle test to your...
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...(Error Off) Load Media: No sheet is open. Load a sheet. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć13 Send your computer or, for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - LEDs Off 26 Off Load Media + Ready: Possible causes are: D Cover... is loaded. Instructions ' User's Guide, chapter 2. Steady 2 Steady 6 Ready: Ready to cut the plot. 330 350C Error Codes for the DesignJet 330 and 350C ...
...(Error Off) Load Media: No sheet is open. Load a sheet. Steady 2 Flashing 6 C4699Ć90000 Troubleshooting 8Ć13 Send your computer or, for you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - LEDs Off 26 Off Load Media + Ready: Possible causes are: D Cover... is loaded. Instructions ' User's Guide, chapter 2. Steady 2 Steady 6 Ready: Ready to cut the plot. 330 350C Error Codes for the DesignJet 330 and 350C ...
Service Manual
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... each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. D Replace the electronics module. 8Ć14 Troubleshooting C4699Ć90000 Instructions ' User's Guide, chapter 2. Caution: Do not pull media along the carriage axis - D Cover open during startĆup. D Are both media... settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D Check that the media is an HP 712 workstation, you could break the mediaĆsensor flags.
... each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. D Replace the electronics module. 8Ć14 Troubleshooting C4699Ć90000 Instructions ' User's Guide, chapter 2. Caution: Do not pull media along the carriage axis - D Cover open during startĆup. D Are both media... settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D Check that the media is an HP 712 workstation, you could break the mediaĆsensor flags.
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... and encoder, and the electronics module. D Faulty or badly connected trailing cable. For more precise troubleshooting ' page 8Ć23, w System Errors. D Is the plotter located in report. Plain +... necessary, remove the right driveĆroller gear from the drive roller. Try one or more precise troubleshooting ' page 8Ć23, w System Errors. D Plotter is probably jammed. D Replace the electronics .... Then, if you could break the mediaĆsensor flags. C4699Ć90000 Troubleshooting 8Ć15 Steady 123 Steady 135 Plain + Load Media + Error: Servo error...
... and encoder, and the electronics module. D Faulty or badly connected trailing cable. For more precise troubleshooting ' page 8Ć23, w System Errors. D Is the plotter located in report. Plain +... necessary, remove the right driveĆroller gear from the drive roller. Try one or more precise troubleshooting ' page 8Ć23, w System Errors. D Plotter is probably jammed. D Replace the electronics .... Then, if you could break the mediaĆsensor flags. C4699Ć90000 Troubleshooting 8Ć15 Steady 123 Steady 135 Plain + Load Media + Error: Servo error...
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... Is XĆaxis calibration done? Ensure the loopback connector is not working order. If the problem remains, replace the electronics module. 8Ć16 Troubleshooting C4699Ć90000 Steady 136 Steady 139 Plain + Error + Ready: RSĆ232ĆC data overflow. Plain + Error + Roll: Processor ...report the problem to slip. D Ensure that the encoder strip is incorrect, the problem may be in correct orientation? Apply oil (Anderol 4068, HP part number: 6040Ć0858) to see if the problem disappears. Load Media + Error + Normal: Error in communications speed/protocol. Error +...
... Is XĆaxis calibration done? Ensure the loopback connector is not working order. If the problem remains, replace the electronics module. 8Ć16 Troubleshooting C4699Ć90000 Steady 136 Steady 139 Plain + Error + Ready: RSĆ232ĆC data overflow. Plain + Error + Roll: Processor ...report the problem to slip. D Ensure that the encoder strip is incorrect, the problem may be in correct orientation? Apply oil (Anderol 4068, HP part number: 6040Ć0858) to see if the problem disappears. Load Media + Error + Normal: Error in communications speed/protocol. Error +...
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... Error + Fast: Error detected in the YĆaxis (carriage axis). D Faulty carriage PCA. Replace the electronics module. C4699Ć90000 Troubleshooting 8Ć17 See Steady 1389. The possible causes could be with this error, report the problem to see if the problem disappears. Note ...carriage. D One end of Centronics READ. Steady 1359 Plain + Error + Fast + Roll: Communication broken between the two processors on again to your HP Response Center. Steady 1345 Plain + Error + Film + Fast: Not enough memory for a possible solution. D If no service note deals with the...
... Error + Fast: Error detected in the YĆaxis (carriage axis). D Faulty carriage PCA. Replace the electronics module. C4699Ć90000 Troubleshooting 8Ć17 See Steady 1389. The possible causes could be with this error, report the problem to see if the problem disappears. Note ...carriage. D One end of Centronics READ. Steady 1359 Plain + Error + Fast + Roll: Communication broken between the two processors on again to your HP Response Center. Steady 1345 Plain + Error + Film + Fast: Not enough memory for a possible solution. D If no service note deals with the...
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...no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions before error occurred. For more precise troubleshooting ' page 8Ć23, w System Errors. 8Ć18 Troubleshooting C4699Ć90000 Possible causes are correctly seated. Plain + Error +...note deals with this error, report the problem to your HP Response Center. Steady 12345 Plain + Load Media + Error + Film + Fast: Error in motors. Note conditions and actions before error occurred. For more precise troubleshooting ' page 8Ć23, w System Errors. D ...
...no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions before error occurred. For more precise troubleshooting ' page 8Ć23, w System Errors. 8Ć18 Troubleshooting C4699Ć90000 Possible causes are correctly seated. Plain + Error +...note deals with this error, report the problem to your HP Response Center. Steady 12345 Plain + Load Media + Error + Film + Fast: Error in motors. Note conditions and actions before error occurred. For more precise troubleshooting ' page 8Ć23, w System Errors. D ...