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Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 1
... or nondisclosure agreement. MAINTENANCE AND SERVICE GUIDE COMPAQ CONTURA 400 FAMILY OF PERSONAL COMPUTERS
Second Edition (June 1995) First Edition (September 1994) Part Number 147951-002
Printed in accordance with the terms of their respective companies.
nor for technical or editorial errors or omissions contained herein; This guide contains information protected by copyright...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 2
... notice. All troubleshooting and repair procedures are detailed to follow directions could result in this manner presents clarifying information or specific instructions. Any indications of Personal Computers. ONLINE USER'S GUIDE
IMPORTANT: Text set off in damage to the Compaq Contura 400 Family of data. BEYOND SETUP - CAUTION
Text set off in this...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 6
... Contura Models
Table 1-1 lists the Compaq Contura 400 Family of Personal Computer Models
Model
Processor
Hard Drive Memory Display
Contura 400
486 DX2/40 MHz 170 MB
4 MB
9.5 in Monochrome
Contura 400
486 DX2/40 MHz 250 MB
4 MB
9.5 in Monochrome
Contura 400C 486 DX2/40 MHz 250 MB
4 MB
9.5 in Color STN
Contura 400CX 486 DX2/40 MHz 250 MB
4 MB
8.4 in.
Color TFT
Contura...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 33
...Feet c. Docking Base - Table 1-16. Ethernet
147675-001
2. Monitor support cover foot
169681-001
* Not Shown
Chapter 1.20 Miscellaneous CPU Kits
Table 1-17. Docking Base and Monitor Support Cover
Description (All Models)
Spare Part Numbers
1. Monitor support cover
147676-001
5. Docking Base - Docking base miscellaneous a. Miscellaneous Contura CPU Kits
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 36
...All Models)
Spare Part Number
MAINTENANCE AND SERVICE GUIDE
147861-001
Online USER'S GUIDE
English...010 T8
2
Spring,
PC Card door
147758-001
2
torsion
actuation
Spring,
Battery latch
147759-001
1
extension
return spring
Display latch
2
return spring
Washer
...Models 400 and 410
** Models 420 and 430
Chapter 1.22 Documentation and Software
Table 1-19.
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 46
... and replacement procedures for the Compaq Contura 400 Family of Personal Computers.
After completing removal and replacement procedures, run the diagnostics program to verify that apply to specific models are provided:
|-- 3.2 PREPARING THE COMPUTER | |-- Battery release spring and button | |-- 3.9 REAL-TIME CLOCK BATTERY (Models 400 and 410) | |-- 3.10 REAL-TIME CLOCK BATTERY (Models 420...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 84
... and remove the AC Adapter and battery pack (Section 3.2). Once the processor is opened . Remove the keyboard assembly (Section 3.7).
3. Disconnect all power from the two connectors on the system board. The Compaq Contura 400 is the only model with the DX2/40 MHz Processor that the display assembly is installed, the upgraded processor overrides control of the...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 264
.... If installed, make sure
Error
the memory expansion
board is installed
correctly by running
PC card service and
Computer Setup.
5. Error
error
2. Replace system board.
Make sure the memory
PC card is installed
correctly.
2. None
Keyboard Failure 1. Message
Beeps
Probable Cause
Recommended Action
301 - Run Computer Setup if
configuration settings
are other...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 265
... the system board.
Coprocessor
error
2. Replace system board. Replace the diskette
drive.
3. Replace the system board. Replace the processor
That Has Not
upgrade. Replace system board.
Check external keyboard.
Error
702A -
2 Short Coprocessor
1. None
System board
Replace the system board.
Error or Text
Fixture
Installed
303 - Printer None
Printer...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 269
... - xx
Diskette reset controller test failed
610 -
Run Computer Setup. Modem Communications Computer Checkup Error Codes
Error Code
Description
Recommended Action
1201 - Replace the diskette.
2. xx
Diskette write, read test
diskette cable. xx
Diskette wrap test failed
608 - Replace media.
Table 5-7. Table 5-8. xx
Modem Internal Loopback The following...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 278
... Power Management.
Solving Battery Gauge Problems
Problem
Probable Cause
Solution(s)
Battery gauge appears Battery pack has been Charge the battery pack *
inaccurate. It will not
Standby for the battery pack is in not linear. Use arrows
keys to setting is based on voltage output
from the battery.
* The battery pack needs to be installed. * The recommended storage...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 284
... up. Keyboard is not
Computer Setup has
Run Computer Setup. Solving Trackball/Mouse Problems
Problem
Probable Cause
Solution(s)
Trackball or mouse
Incorrect or no
Install the device driver
does not work .
Windows.
Solving External Device Installation Problems
Problem
Probable Cause
Solution(s)
A new device is locked. recognized as part of new
Turn off the...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 286
... to re-enable PC Card
beeps.
PC Card drivers are
Select Computer Setup from the Compaq Control Center to enable the PC Card slot. The PC Card slot is
From MS-DOS: Select
(Socket Services,
disabled. From Windows: Select Security Management from
not loaded. Contact Compaq Reseller
Support for a list of PC
Cards tested successfully
in...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 287
... Windows: Select
Computer Setup from
mass storage cards
the Compaq Control Center; Card ATA driver.
Hard disks on setting
up properly. card. determine which COM port
is not Select Computer Setup
Card does not work .
set up network PC Cards. then
view the Online help
for detailed
instructions on flash
Select Computer Setup from the
Compaq Control Center, then...
Compaq Contura 400 Family of Personal Computers Maintenance and Service Guide - Page 288
...is
network. Support for a network is a printer-specific problem. for the application
drivers for the application
are not
driver.
Printer that is set
Connect the printer to the computer. long, unshielded, or
defective.
Printer cable is not
From MS-DOS: For memory
formatted. The card is too Replace the cable. Solving Printer Problems *
Problem
Probable Cause...
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