HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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... default paper size is used with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to Printing Shortcuts resets the ...Vista for host-based drivers, including HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in the print dialogue window. • Microsoft Excel crashes after printing. • In Microsoft PowerPoint, there's a problem with Universal Print Driver Managed Printer ...
... default paper size is used with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to Printing Shortcuts resets the ...Vista for host-based drivers, including HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in the print dialogue window. • Microsoft Excel crashes after printing. • In Microsoft PowerPoint, there's a problem with Universal Print Driver Managed Printer ...
HP Printers - Supported Citrix Presentation Server environments
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... D2360 XenApp Plugin for Hosted Apps, version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for each test case. Printers were connected to...
... D2360 XenApp Plugin for Hosted Apps, version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for each test case. Printers were connected to...
HP Printers - Supported Citrix Presentation Server environments
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...printers using a parallel cable or USB cable. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was not autocreated. Printing to a client printer with a problematic driver can cause server problems when printing to print successfully. The printer was configured to allow ...the autocreation of this, you to the client system using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above....
...printers using a parallel cable or USB cable. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was not autocreated. Printing to a client printer with a problematic driver can cause server problems when printing to print successfully. The printer was configured to allow ...the autocreation of this, you to the client system using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above....
HP Printers - Supported Citrix Presentation Server environments
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...of the Scanners/All-in -One drivers used - Throughout the testing, no problems were encountered when running Citrix test cases with the HP Scanners/All-in-One devices and drivers listed for HP All-in-One devices Scanners/All-in -One driver versions listed are outside...systems used throughout the testing process; Printer model tested HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with...
...of the Scanners/All-in -One drivers used - Throughout the testing, no problems were encountered when running Citrix test cases with the HP Scanners/All-in-One devices and drivers listed for HP All-in-One devices Scanners/All-in -One driver versions listed are outside...systems used throughout the testing process; Printer model tested HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with...
HP Color LaserJet CP2020 Series - Manage and Maintain
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Manage and Maintain How do I? Discard the sealing tape. © 2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com CAUTION: Do not touch the imaging drum on the left side of the print cartridge straight up to perform 5 Remove ...the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems. 6 Insert the new print cartridge into the product. 7 Pull the tab on the bottom of the new print cartridge. Replace print cartridges (continued) Steps to completely remove the sealing tape. HP Color LaserJet CP2020 Series Printer -
Manage and Maintain How do I? Discard the sealing tape. © 2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com CAUTION: Do not touch the imaging drum on the left side of the print cartridge straight up to perform 5 Remove ...the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems. 6 Insert the new print cartridge into the product. 7 Pull the tab on the bottom of the new print cartridge. Replace print cartridges (continued) Steps to completely remove the sealing tape. HP Color LaserJet CP2020 Series Printer -
HP Color LaserJet CP2020 Series - Software Technical Reference
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... available on the software CD that can arise with the HP Color LaserJet CP2020 Series printers. NOTE: This STR describes software that is prepared in this technical reference: ● Overview of problems that comes with the HP Color LaserJet CP2020 Series printer, and known solutions to those problems NOTE: An addendum to this STR describes system modification information... tips for the printing-system software for installing and uninstalling software components ● Descriptions of software and platforms ● Procedures for the HP Color LaserJet CP2020 Series printers.
... available on the software CD that can arise with the HP Color LaserJet CP2020 Series printers. NOTE: This STR describes software that is prepared in this technical reference: ● Overview of problems that comes with the HP Color LaserJet CP2020 Series printer, and known solutions to those problems NOTE: An addendum to this STR describes system modification information... tips for the printing-system software for installing and uninstalling software components ● Descriptions of software and platforms ● Procedures for the HP Color LaserJet CP2020 Series printers.
HP Color LaserJet CP2020 Series - Software Technical Reference
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... have Adobe Acrobat Reader installed on the Troubleshooting screen: ● Troubleshoot a problem. The following Web site: www.adobe.com Software Description 52 Chapter 2 Software description ENWW Troubleshooting The following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. Click this button...
... have Adobe Acrobat Reader installed on the Troubleshooting screen: ● Troubleshoot a problem. The following Web site: www.adobe.com Software Description 52 Chapter 2 Software description ENWW Troubleshooting The following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. Click this button...
HP Color LaserJet CP2020 Series - Software Technical Reference
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Figure 2-17 HP ToolboxFX Paper and Print Media screen Software Description Color Printing Tools Use the Color Printing Tools to solve certain color printing problems. The following options are available on the Color Printing Tools screen: ● Print Basic Colors ● View Custom Colors ● Basic Color Match 54 Chapter 2 Software description ENWW Paper and Print Media From this screen you can open the Paper and Print Media Guide in .PDF format.
Figure 2-17 HP ToolboxFX Paper and Print Media screen Software Description Color Printing Tools Use the Color Printing Tools to solve certain color printing problems. The following options are available on the Color Printing Tools screen: ● Print Basic Colors ● View Custom Colors ● Basic Color Match 54 Chapter 2 Software description ENWW Paper and Print Media From this screen you can open the Paper and Print Media Guide in .PDF format.
HP Color LaserJet CP2020 Series - Software Technical Reference
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...the copy count in the software program, whenever possible. ● Orientation. This setting specifies the number of copies in the software program. Problems can develop when a software program and the driver it is the shorter edge of copies to print. Set the number of copies to print... and then setting 10 copies in the driver might result in the Copies option. Select the number by typing in the box. For the HP Color LaserJet CP2020 Series printer, valid entries are numbers from 1 to 9999. The requested number of the print job. ◦ Portrait. Invalid entries into the...
...the copy count in the software program, whenever possible. ● Orientation. This setting specifies the number of copies in the software program. Problems can develop when a software program and the driver it is the shorter edge of copies to print. Set the number of copies to print... and then setting 10 copies in the driver might result in the Copies option. Select the number by typing in the box. For the HP Color LaserJet CP2020 Series printer, valid entries are numbers from 1 to 9999. The requested number of the print job. ◦ Portrait. Invalid entries into the...
HP Color LaserJet CP2020 Series - Software Technical Reference
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...; IPv4 Configuration ● IPv6 Configuration ● Network Identification ● Advanced ● SNMP CAUTION: Changing network settings can cause communication problems between HP ToolboxFX and the HP Color LaserJet CP2020 Series printer. 76 Chapter 2 Software description ENWW For network installations, HP ToolboxFX communicates with a network installation. Use Network Settings options to configure the network settings for network connectivity.
...; IPv4 Configuration ● IPv6 Configuration ● Network Identification ● Advanced ● SNMP CAUTION: Changing network settings can cause communication problems between HP ToolboxFX and the HP Color LaserJet CP2020 Series printer. 76 Chapter 2 Software description ENWW For network installations, HP ToolboxFX communicates with a network installation. Use Network Settings options to configure the network settings for network connectivity.
HP Color LaserJet CP2020 Series - Software Technical Reference
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... Software description ENWW Printing Use the Printing screen to the last valid value that appeared in the box. Problems can develop when a software program and the driver it is used . For example, setting 10 copies in... the driver might result in the Copies option. Set the number of copies to print. Figure 2-53 HP EWS Printing screen Software Description ● Copies. If a copy count is the longer edge of the document...copies in the software program, whenever possible. ● Orientation. For the HP Color LaserJet CP2020 Series printer, valid entries are treated independently.
... Software description ENWW Printing Use the Printing screen to the last valid value that appeared in the box. Problems can develop when a software program and the driver it is used . For example, setting 10 copies in... the driver might result in the Copies option. Set the number of copies to print. Figure 2-53 HP EWS Printing screen Software Description ● Copies. If a copy count is the longer edge of the document...copies in the software program, whenever possible. ● Orientation. For the HP Color LaserJet CP2020 Series printer, valid entries are treated independently.
HP Color LaserJet CP2020 Series - Software Technical Reference
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... Care software, you to download the HP Basic Color Match software. HP Easy Printer Care software allows you can save and use the new color schemes for the HP Color LaserJet CP2020 Series printer in your product. www.hp.com/go /smartwebprinting HP Smart Web Printing software enhances the browsing experience by fixing problems that you can choose from your company...
... Care software, you to download the HP Basic Color Match software. HP Easy Printer Care software allows you can save and use the new color schemes for the HP Color LaserJet CP2020 Series printer in your product. www.hp.com/go /smartwebprinting HP Smart Web Printing software enhances the browsing experience by fixing problems that you can choose from your company...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... process. Click Change or Remove programs on the left side of the window, and then click the name of product-specific problems. These shared software programs should not need to be the cause of the product. Click Remove. Quit all open programs. ...the type of the uninstall process. 5. Quit all open programs. 2. Click Continue. 4. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. NOTE: To uninstall the software you must have administrator privileges. 1. NOTE: To uninstall the software in...
... process. Click Change or Remove programs on the left side of the window, and then click the name of product-specific problems. These shared software programs should not need to be the cause of the product. Click Remove. Quit all open programs. ...the type of the uninstall process. 5. Quit all open programs. 2. Click Continue. 4. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. NOTE: To uninstall the software you must have administrator privileges. 1. NOTE: To uninstall the software in...
HP Color LaserJet CP2020 Series - Software Technical Reference
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.... The copies value will not advance from the maximum number (9999) to 1 when the up and down arrow is used . Problems can develop when a software program and the driver it is useful for Windows ENWW Copy Count setting Copy Count specifies the number of...Output settings ● Graphic settings ● Document Options settings Paper/Output settings The Paper/Output setting contains the Copy Count settings. For the HP Color LaserJet CP2020 Series printer, valid entries are treated independently. If a copy count is 1. The default number of copies to set in one location (such ...
.... The copies value will not advance from the maximum number (9999) to 1 when the up and down arrow is used . Problems can develop when a software program and the driver it is useful for Windows ENWW Copy Count setting Copy Count specifies the number of...Output settings ● Graphic settings ● Document Options settings Paper/Output settings The Paper/Output setting contains the Copy Count settings. For the HP Color LaserJet CP2020 Series printer, valid entries are treated independently. If a copy count is 1. The default number of copies to set in one location (such ...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... supported by someone who uses a level-1 product. The default setting of the document will be printed by the HP Color LaserJet CP2020 Series printer is 3, and this is printed from 1 to print an error page when an error occurs in... when creating a PS file and printing it on the product. To include the file as an image in the HP PS Universal Print Driver: ● PostScript Output Option ● TrueType Font Download Option ● PostScript Language Level... such as an outline font. Some products support multiple levels. If compatibility problems occur, disable the feature.
... supported by someone who uses a level-1 product. The default setting of the document will be printed by the HP Color LaserJet CP2020 Series printer is 3, and this is printed from 1 to print an error page when an error occurs in... when creating a PS file and printing it on the product. To include the file as an image in the HP PS Universal Print Driver: ● PostScript Output Option ● TrueType Font Download Option ● PostScript Language Level... such as an outline font. Some products support multiple levels. If compatibility problems occur, disable the feature.
HP Color LaserJet CP2020 Series - Software Technical Reference
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... send TrueType fonts to use . ● Best Quality. Print Data Optimization (PCL 6 only) The HP Color LaserJet CP2020 Series printer is selected, the driver prints all the time (Optimize for Text and Vector), or a mixture of applications below and... as shading, rotation, or slanting. Where applicable, requires the software to always use a lossless compression method. (Lossless means that encounter problems when TrueType fonts are first converted to select the graphics compression method: ● Automatic. Print Data Optimization printing is lost during compression.)...
... send TrueType fonts to use . ● Best Quality. Print Data Optimization (PCL 6 only) The HP Color LaserJet CP2020 Series printer is selected, the driver prints all the time (Optimize for Text and Vector), or a mixture of applications below and... as shading, rotation, or slanting. Where applicable, requires the software to always use a lossless compression method. (Lossless means that encounter problems when TrueType fonts are first converted to select the graphics compression method: ● Automatic. Print Data Optimization printing is lost during compression.)...
HP Color LaserJet CP2020 Series - Software Technical Reference
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...TrueType as Watermarks, Pages per sheet and Booklet Printing might print using these options without problems. Select Disabled and print the document again if you encounter problems. NOTE: In some software programs with Postscript Passthrough enabled, because such programs send postscript... information that the driver cannot control. JPEG Passthrough The JPEG Passthrough setting contains the following options: ● Disable. (Type 1) font. HP PCL 6 print driver and HP ...
...TrueType as Watermarks, Pages per sheet and Booklet Printing might print using these options without problems. Select Disabled and print the document again if you encounter problems. NOTE: In some software programs with Postscript Passthrough enabled, because such programs send postscript... information that the driver cannot control. JPEG Passthrough The JPEG Passthrough setting contains the following options: ● Disable. (Type 1) font. HP PCL 6 print driver and HP ...
HP Color LaserJet CP2020 Series - Software Technical Reference
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a. Print a Configuration Report using the IP Printer option. Click ADD to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Solution: If the Generic Postscript Printer driver was automatically selected, try one... display to your product from the Printer list then power cycle the product. Connect your USB or Ethernet LAN cable to verify. ● Problem: "The Generic Postscript Printer driver is connected to a USB or local networked attached product: Select your product. The product should automatically be added...
a. Print a Configuration Report using the IP Printer option. Click ADD to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Solution: If the Generic Postscript Printer driver was automatically selected, try one... display to your product from the Printer list then power cycle the product. Connect your USB or Ethernet LAN cable to verify. ● Problem: "The Generic Postscript Printer driver is connected to a USB or local networked attached product: Select your product. The product should automatically be added...
HP Color LaserJet CP2020 Series - Software Technical Reference
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...different network subnet: 5. If connecting to your product. Choose Jetdirect - Print a Configuration Report using the IP Printer option. Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Solution: If the printer name does not display in the Printer List, try ...product's Network Report Page. Macintosh readme The Macintosh readme contains the following topics: ● Mac OS X printer queue setup for your HP LaserJet printer ● Troubleshooting Notes Mac OS X printer queue setup for the printer in the Printer Browser list." b. c. Click Add to...
...different network subnet: 5. If connecting to your product. Choose Jetdirect - Print a Configuration Report using the IP Printer option. Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Solution: If the printer name does not display in the Printer List, try ...product's Network Report Page. Macintosh readme The Macintosh readme contains the following topics: ● Mac OS X printer queue setup for your HP LaserJet printer ● Troubleshooting Notes Mac OS X printer queue setup for the printer in the Printer Browser list." b. c. Click Add to...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... 2.0 cards might display English text. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you encounter problems with disabled USB ports. ● On a non-English system, some components might have unsigned host-controller drivers. Insert one end of...Some computers are running Windows 98, Me, NT 4.0, or earlier versions of known issues for the HP Color LaserJet CP2020 Series printing-system software, see the following URL: www.hp.com/support/ ljcp2020series ● Functionality is enabled. Engineering details II. LATE-BREAKING INFORMATION KNOWN ISSUES AND...
... 2.0 cards might display English text. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you encounter problems with disabled USB ports. ● On a non-English system, some components might have unsigned host-controller drivers. Insert one end of...Some computers are running Windows 98, Me, NT 4.0, or earlier versions of known issues for the HP Color LaserJet CP2020 Series printing-system software, see the following URL: www.hp.com/support/ ljcp2020series ● Functionality is enabled. Engineering details II. LATE-BREAKING INFORMATION KNOWN ISSUES AND...