HP Color LaserJet 5550 series - User Guide
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... name and serial number, date of purchase, and description of web-based troubleshooting tools for desktop computing and printing products. See Using the HP Toolbox. The Web page for the HP Color LaserJet 5550 series printer. For service for Macintosh computers ENWW iii Telephone support HP provides free telephone support during the warranty period. Extended Service: 1-800...
... name and serial number, date of purchase, and description of web-based troubleshooting tools for desktop computing and printing products. See Using the HP Toolbox. The Web page for the HP Color LaserJet 5550 series printer. For service for Macintosh computers ENWW iii Telephone support HP provides free telephone support during the warranty period. Extended Service: 1-800...
HP Color LaserJet 5550 series - User Guide
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...color adjustment 126 Matching colors ...128 PANTONE®* color matching 128 Sample book color matching 128 Printing color samples 129 Color emulation of the HP Color LaserJet 4550 129 7 Maintenance Managing the print cartridge 132 HP print cartridges ...132 Non-HP print cartridges 132 Print cartridge authentication 132 HP...discharge comb 145 To clean the static discharge comb 146 8 Problemsolving Basic troubleshooting checklist 151 Factors affecting printer performance 151 Troubleshooting information pages 152 Paper path test page ...152 Registration page ...152 Event log ...153...
...color adjustment 126 Matching colors ...128 PANTONE®* color matching 128 Sample book color matching 128 Printing color samples 129 Color emulation of the HP Color LaserJet 4550 129 7 Maintenance Managing the print cartridge 132 HP print cartridges ...132 Non-HP print cartridges 132 Print cartridge authentication 132 HP...discharge comb 145 To clean the static discharge comb 146 8 Problemsolving Basic troubleshooting checklist 151 Factors affecting printer performance 151 Troubleshooting information pages 152 Paper path test page ...152 Registration page ...152 Event log ...153...
HP Color LaserJet 5550 series - User Guide
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Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 258 HP maintenance agreements 259 On-site service agreements 259 Appendix D Printer specifications Electrical specifications ...262 Acoustic emissions1, 2 ...263 ... Ozone production ...266 Energy consumption ...266 Paper use ...266 Plastics ...266 HP LaserJet Printing Supplies 266 HP Printing Supplies Returns and Recycling Program Information 267 Recycled paper ...267 x ENWW Print quality troubleshooting 230 Print quality problems associated with paper 230 Overhead transparency defects 230 Print...
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 258 HP maintenance agreements 259 On-site service agreements 259 Appendix D Printer specifications Electrical specifications ...262 Acoustic emissions1, 2 ...263 ... Ozone production ...266 Energy consumption ...266 Paper use ...266 Plastics ...266 HP LaserJet Printing Supplies 266 HP Printing Supplies Returns and Recycling Program Information 267 Recycled paper ...267 x ENWW Print quality troubleshooting 230 Print quality problems associated with paper 230 Overhead transparency defects 230 Print...
HP Color LaserJet 5550 series - User Guide
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... To view a Help file, access the online Help through the printer driver. ENWW Quick access to configure and troubleshoot the HP Jetdirect print server. Using the printer User Guide-Detailed information on printer options that are available from within printer drivers.... Online Help-Information on using and troubleshooting the printer. HP Jetdirect Print Server Administrator's Guide-Instructions to printer information 3 Accessory ...
... To view a Help file, access the online Help through the printer driver. ENWW Quick access to configure and troubleshoot the HP Jetdirect print server. Using the printer User Guide-Detailed information on printer options that are available from within printer drivers.... Online Help-Information on using and troubleshooting the printer. HP Jetdirect Print Server Administrator's Guide-Instructions to printer information 3 Accessory ...
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Available at http://www.hp.com/support/clj5550. Once connected, select Manuals. 4 Chapter 1 Printer basics ENWW HTML (Online) User Guide-Detailed information on using and troubleshooting the printer.
Available at http://www.hp.com/support/clj5550. Once connected, select Manuals. 4 Chapter 1 Printer basics ENWW HTML (Online) User Guide-Detailed information on using and troubleshooting the printer.
HP Color LaserJet 5550 series - User Guide
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...sizes. ● HP Color LaserJet 5550, HP Color LaserJet 5550n, and HP Color LaserJet 5550dn models contain 128 MB SDRAM, 32 MB of additional memory on the hard drive using HP Web Jetadmin. 10 Chapter 1 Printer basics ENWW Memory specification: All HP Color LaserJet 5550 series printers use 200... paper and up to provide printer status and alerts, configure printer settings, view documentation and troubleshooting information, and print internal printer information pages. ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Automatic language switching. ● Direct...
...sizes. ● HP Color LaserJet 5550, HP Color LaserJet 5550n, and HP Color LaserJet 5550dn models contain 128 MB SDRAM, 32 MB of additional memory on the hard drive using HP Web Jetadmin. 10 Chapter 1 Printer basics ENWW Memory specification: All HP Color LaserJet 5550 series printers use 200... paper and up to provide printer status and alerts, configure printer settings, view documentation and troubleshooting information, and print internal printer information pages. ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Automatic language switching. ● Direct...
HP Color LaserJet 5550 series - User Guide
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Features The HP embedded Web server allows you can do the following tasks: ● check the printer status ● view troubleshooting information ● view online documentation ● print internal printer pages ● receive pop-up status messages ● ...access the embedded Web server You can be used for network administrators. You must have performed a complete software installation before using the HP Toolbox. ENWW...
Features The HP embedded Web server allows you can do the following tasks: ● check the printer status ● view troubleshooting information ● view online documentation ● print internal printer pages ● receive pop-up status messages ● ...access the embedded Web server You can be used for network administrators. You must have performed a complete software installation before using the HP Toolbox. ENWW...
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DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT/STOP TEST 40 Chapter 2 Control panel ENWW
DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT/STOP TEST 40 Chapter 2 Control panel ENWW
HP Color LaserJet 5550 series - User Guide
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... printer, such as the configuration of the printer's sensors to determine if they are operating correctly. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH TEST PAPER PATH SENSORS MANUAL SENSOR TEST COMPONENT TEST Description This item will print an event log that will activate... 50 events on each sensor. Diagnostics menu The diagnostics menu allows you to run tests that can help you to remove a print cartridge to help troubleshoot any print quality problems. This item allows you identify and solve problems with the printer.
... printer, such as the configuration of the printer's sensors to determine if they are operating correctly. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH TEST PAPER PATH SENSORS MANUAL SENSOR TEST COMPONENT TEST Description This item will print an event log that will activate... 50 events on each sensor. Diagnostics menu The diagnostics menu allows you to run tests that can help you to remove a print cartridge to help troubleshoot any print quality problems. This item allows you identify and solve problems with the printer.
HP Color LaserJet 5550 series - User Guide
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... a summary of network interfaces available to place the printer anywhere on which provides network managers with remote printer management and troubleshooting through the control panel, the printer installation software, or with an HP Jetdirect print server, Queue Server mode provides improved printing performance over Remote Printer mode. Configure the card either through...
... a summary of network interfaces available to place the printer anywhere on which provides network managers with remote printer management and troubleshooting through the control panel, the printer installation software, or with an HP Jetdirect print server, Queue Server mode provides improved printing performance over Remote Printer mode. Configure the card either through...
HP Color LaserJet 5550 series - User Guide
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... of optional accessories, such as memory (DIMMs), paper trays, and printer languages. 1. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to the Ready state after printing the menu map. MENU MAP appears on printers with hard drives) ● PCL or PS font...
... of optional accessories, such as memory (DIMMs), paper trays, and printer languages. 1. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to the Ready state after printing the menu map. MENU MAP appears on printers with hard drives) ● PCL or PS font...
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...Custom Installer. Note Note To view HP Toolbox On the Start menu, select Programs, select HP Color LaserJet 5550, and then select HP LaserJet toolbox. Once you can use the HP Toolbox. You can return to the site associated with the link. The HP Toolbox opens in the future. However... from the browser. Using the HP Toolbox Note The hp Toolbox is automatically installed as part of the following tasks: ● Check the printer status. ● Configure the printer settings (access device Web page settings). ● View troubleshooting information. ● View online documentation...
...Custom Installer. Note Note To view HP Toolbox On the Start menu, select Programs, select HP Color LaserJet 5550, and then select HP LaserJet toolbox. Once you can use the HP Toolbox. You can return to the site associated with the link. The HP Toolbox opens in the future. However... from the browser. Using the HP Toolbox Note The hp Toolbox is automatically installed as part of the following tasks: ● Check the printer status. ● Configure the printer settings (access device Web page settings). ● View troubleshooting information. ● View online documentation...
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...links to the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant Support™ You must have Internet access to the HP website for the printer, such as a paper jam or an empty tray. This page will indicate printer ... Demo page, and Menu Map. If you can visit these links. View printer status information. HP Toolbox sections The HP Toolbox software contains the following sections: ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab ● Device Settings button Other links Each ...
...links to the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant Support™ You must have Internet access to the HP website for the printer, such as a paper jam or an empty tray. This page will indicate printer ... Demo page, and Menu Map. If you can visit these links. View printer status information. HP Toolbox sections The HP Toolbox software contains the following sections: ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab ● Device Settings button Other links Each ...
HP Color LaserJet 5550 series - User Guide
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Problemsolving ENWW This chapter describes what to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of color 149 The following topics are covered: ● Basic troubleshooting checklist ● Troubleshooting information pages ● Control panel message types ● Control panel messages ● Paper jams ● Common causes of paper jams ● Clearing paper...
Problemsolving ENWW This chapter describes what to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of color 149 The following topics are covered: ● Basic troubleshooting checklist ● Troubleshooting information pages ● Control panel message types ● Control panel messages ● Paper jams ● Common causes of paper jams ● Clearing paper...
HP Color LaserJet 5550 series - User Guide
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● Incorrect shade ● Missing color ● Inconsistent colors after installing a print cartridge ● Printed colors do not match screen colors ● Incorrect printer output ● Incorrect fonts are printed ● Unable to print all characters in a symbol set ... to change system selections through software ● Unable to select a font from the software ● Unable to select colors from the software ● Printer driver does not recognize Tray 3, 4, or 5 in the duplex printing accessory ● Print quality troubleshooting 150 Chapter 8 Problemsolving ENWW
● Incorrect shade ● Missing color ● Inconsistent colors after installing a print cartridge ● Printed colors do not match screen colors ● Incorrect printer output ● Incorrect fonts are printed ● Unable to print all characters in a symbol set ... to change system selections through software ● Unable to select a font from the software ● Unable to select colors from the software ● Printer driver does not recognize Tray 3, 4, or 5 in the duplex printing accessory ● Print quality troubleshooting 150 Chapter 8 Problemsolving ENWW
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... the start guide for this guide, see http://www.hp.com/support/ clj5550. Note Factors affecting printer performance Several factors affect the time it will not increase maximum printer speed (ppm rating). ENWW Basic troubleshooting checklist 151 For additional information on the cartridge removed? ... memory problems, improve how the printer handles complex graphics, and improve download times, but it takes to print a job. Basic troubleshooting checklist If you are using ● the amount of special paper (such as transparencies, heavy paper, and custom-size paper), printer...
... the start guide for this guide, see http://www.hp.com/support/ clj5550. Note Factors affecting printer performance Several factors affect the time it will not increase maximum printer speed (ppm rating). ENWW Basic troubleshooting checklist 151 For additional information on the cartridge removed? ... memory problems, improve how the printer handles complex graphics, and improve download times, but it takes to print a job. Basic troubleshooting checklist If you are using ● the amount of special paper (such as transparencies, heavy paper, and custom-size paper), printer...
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.... 3. Press to the next step. 8. The message Performing... Image placement varies slightly for each tray. 1. Press to select PRINT QUALITY. 6. The default SOURCE is centered. Troubleshooting information pages From the printer control panel, you want to highlight a tray. 152 Chapter 8 Problemsolving ENWW Note Registration page The registration page prints a horizontal arrow...
.... 3. Press to the next step. 8. The message Performing... Image placement varies slightly for each tray. 1. Press to select PRINT QUALITY. 6. The default SOURCE is centered. Troubleshooting information pages From the printer control panel, you want to highlight a tray. 152 Chapter 8 Problemsolving ENWW Note Registration page The registration page prints a horizontal arrow...
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... tray. Press to select DIAGNOSTICS. 4. Press to highlight DIAGNOSTICS. 3. Press MENU to highlight PRINT EVENT LOG. 5. Press to enter the MENUS. 2. The message Printing... ENWW Troubleshooting information pages 153 11. Follow the instructions on the display until the printer finishes printing the event log. Press to select PRINT TEST PAGE. 14...
... tray. Press to select DIAGNOSTICS. 4. Press to highlight DIAGNOSTICS. 3. Press MENU to highlight PRINT EVENT LOG. 5. Press to enter the MENUS. 2. The message Printing... ENWW Troubleshooting information pages 153 11. Follow the instructions on the display until the printer finishes printing the event log. Press to select PRINT TEST PAGE. 14...
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...printer No action necessary. The printer will return to the online Ready state when the page is completed. Printing... menu map. PQ troubleshooting The printer is generating the demo page. Printing... The printer will return to the SET REGISTRATION menu when the page is completed.... Description Recommended action Please wait The printer is in the power save mode. DEMO PAGE The printer is generating the print quality troubleshooting pages. The printer will return to the online Ready state when the page is completed. The printer will return to the Ready...
...printer No action necessary. The printer will return to the online Ready state when the page is completed. Printing... menu map. PQ troubleshooting The printer is generating the demo page. Printing... The printer will return to the SET REGISTRATION menu when the page is completed.... Description Recommended action Please wait The printer is in the power save mode. DEMO PAGE The printer is generating the print quality troubleshooting pages. The printer will return to the online Ready state when the page is completed. The printer will return to the Ready...
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... printed before the paper jam occurred. The options are: ● AUTO Printer will attempt to reprint jammed pages. ● OFF Printer will not attempt to troubleshoot paper jams in the printer. To disable paper jam recovery 1. Paper jams 181 During the recovery process, the printer may reprint several good pages that...
... printed before the paper jam occurred. The options are: ● AUTO Printer will attempt to reprint jammed pages. ● OFF Printer will not attempt to troubleshoot paper jams in the printer. To disable paper jam recovery 1. Paper jams 181 During the recovery process, the printer may reprint several good pages that...