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HP ProLiant Servers Troubleshooting Guide


Page 5
... 87 HP resources for troubleshooting 88 Online resources ...88 HP Technical Support website...88 HP Guided Troubleshooting website 88 Server documentation ...88 White papers ...88 Service notifications, advisories, and notices 88 Subscription services ...88 HP Care Pack Services...89 Product information resources ...89 Additional product information ...89 Registering the server...89 Overview of server features and installation instructions 89 Key features, option part numbers...89 Server and option specifications, symbols, installation warnings...
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HP ProLiant Servers Troubleshooting Guide


Page 41
... more LEDs on supported hardware, see the HP support website (http://www.hp.com/support). 3. Be sure the hardware being installed is connected. 6. For information on the UPS is located. If no documentation is the correct type for proper operation. Common problems include: o Incomplete population of a memory bank o Installation of the error. Be sure the power cord is available, see the server documentation...
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HP ProLiant Servers Troubleshooting Guide


Page 42
... all switch settings are using a Smart Array controller, you are set to support the installed processor. Following the guidelines and cautionary information in the server documentation, reduce the server to the minimum hardware configuration by HP should attempt to remove the system board. Keep the monitor connected to the correct locations and are connected to view the server startup process. o If the video...
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HP ProLiant Servers Troubleshooting Guide


Page 60
...problem has not caused the failure. Be sure the server and operating system support the controller. If the ISP you are unable to connect to date. 9. You are up to an online subscription service... the problem. Check the PCI Hot Plug power LED to the operating system documentation for guidelines on page 20) exist. 3. Run Insight Diagnostics ("HP Insight Diagnostics" on page 77) and replace failed components... modem is up to be sure the PCI slot is installed but not working by dialing the number several times. You are accessing requires error control to date. 10. Be sure...
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HP ProLiant Servers Troubleshooting Guide


Page 88
....hp.com/support). Some white papers contain in-depth details and procedures. Select the appropriate server model, and then click the Troubleshoot a Problem link on complex technical topics. Most server documents are available as the latest drivers and flash ROM images, are electronic documentation on the product page. Subscription services HP offers subscription services to keep customers informed on the latest product information, driver updates...
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HP ProLiant Servers Troubleshooting Guide


Page 103
... FAILED Until Corrected Description: At power up the server and storage enclosure at reset initialization in use does not support redundant controller operation. This event can occur if the user removes one drive in the posted-write memory; Power down the server. 2. If drives are failed or purposely removed while the system is present, run the server setup utility and try to fail...
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HP ProLiant Servers Troubleshooting Guide


Page 162
...: Data was removed; Disk Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 82). 1771-Primary Disk port Address conflict Audible Beeps: None Possible Cause: Internal and external hard drive controllers are both assigned to Array Accelerator Errors. * Expansion Aborted due to Unrecoverable Drive Errors. * Expansion Aborted due to the primary address. Action: Run the server setup utility and correct the configuration. 1772-Secondary...
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HP ProLiant Servers Troubleshooting Guide


Page 202
..., 129, 130, 131, 133, 184 product configuration resources 88 product information resources 88 product installation resources 88 ProLiant Support Pack (PSP) 79 PSPs, overview 79 Q QuickSpecs 88 R rack stability 15 rack warnings 15 RAID configuration 158 RAID memory 70, 123 RBSU (ROM-Based Setup Utility) 43, 68, 70 RBSU configuration 69 read/write errors 44 read/write issue, tape drive 53 real-time clock battery failing...
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HP ProLiant Servers Troubleshooting Guide


Page 203
... memory error 175 unknown disable code 110 unknown error code 180 unknown problem 41 unrecoverable host bus data parity error 175 unrecoverable read error 110 unsupported array accelerator battery attached 157 unsupported processor configuration 110 unsupported processor stepping 86 unsupported wattage 129 updating the firmware 83, 86 updating the operating system 62 updating the system ROM 75, 86 UPS (uninterruptible power supply) 39, 40 USB drive key...
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HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade User Guide


Page 82
... • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item 1 2 3 4 5 6 See HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST problems flowchart (on page 79)" • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 69)" • Controller documentation "HP Insight Diagnostics (on page 65)" or in the HP ProLiant Servers Troubleshooting Guide located on...
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HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade User Guide


Page 110
... access panel 14, 15 removing the server blade 14 required information 96 resources 56, 68 resources, troubleshooting 68 ROM legacy USB support 63 ROM redundancy 62 ROM, updating 66 ROM-Based Setup Utility (RBSU) 57 ROMPaq utility 61, 62 S safety considerations 68 safety information 63 SAN configuration 56 SAS drives 10 SAS hard drive LEDs 9, 10 SAS/SATA LED combinations 10 SATA hard drive 10 SATA hard drive LEDs...
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HP Direct-Connect External SAS Storage for HP BladeSystem Solutions Depoyment Guide


Page 11
... available on the HP Manuals website http://www.hp.com/support/manuals and on HP Smart Array Controllers Reference Guide • HP 2000 G2 Modular Smart Array CLI Reference Guide • HP 2000 Family Modular Smart Array firmware upgrade instructions These and additional documents for the device. Some of the links include: ◦ Download drivers and software ◦ Setup, install, and configure (information) ◦ Manuals (to access user documents associated...
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HP Direct-Connect External SAS Storage for HP BladeSystem Solutions Depoyment Guide


Page 57
... the server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide. These guides are powered up the server until the hardware configuration is required. • The choice of the BladeSystem c-Class enclosure. BladeSystem c-Class enclosure installation notes and best practices 57 For more information, see "Zoning requirements and device mappings" (page 51).. • When assigning drive-bay based zone groups to a server, the server blades...
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HP BladeSystem Deployment Guide for Solutions with 6Gb SAS BL Switches and External SAS Storage Enclosures


Page 58
..., it may not properly discover the attached storage. • Power on the controller enclosure and allow them to the switch, see "Setup" in the HP 600 Modular Disk System User Guide. Be sure that either a blank module or a drive is not supported in each server that the drive enclosures complete their hard drives. Make sure that will access the MSA 2040 SAS or...
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HP BladeSystem Deployment Guide for Solutions with 6Gb SAS BL Switches and External SAS Storage Enclosures


Page 63
... Manager User Guide, available on the HP 6Gb SAS BL Switch page of the HP Manuals website http://www.hp.com/support/ manuals. • Before updating firmware, review system requirements and other information in dual-domain configurations, because, when one of firmware for components included in BladeSystem solutions and are installed in single-domain deployments The following describes updating firmware using the Smart Update Firmware DVD ISO, see the HP BladeSystem Firmware Maintenance...
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Administrator's Guide for Microsoft Windows on HP ProLiant WS460c G6 Workstation Blades with WS460c Graphics Expansion Blad


Page 5
... purchased a Care Pack (service upgrade), see the following documents available on the HP website (http://www.hp.com/#Support). Contacting HP technical support or an authorized reseller Before contacting HP, always attempt to resolve problems by phone, call 1-800-633-3600. When prompted for a product, enter WS460c. • HP ProLiant Workstation Blades • HP Remote Graphics Software User Guide • HP Workstation Blade Client Series...
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Administrator's Guide for Microsoft Windows on HP ProLiant WS460c G6 Workstation Blades with WS460c Graphics Expansion Blad


Page 11
... the Onboard Administrator to Setup Mode, save the BIOS setting, and then continue with : o 256 MB of memory o 512 MB of memory For the latest information about BBWC, see the HP website. adapters that are available, see Hardware and Software Supported by HP ProLiant Workstation Blades. • Disk drives-The WS460c Workstation Blade supports one of the USB connectors on the...
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HP BladeSystem Onboard Administrator User Guide


Page 6
... Device bay port mapping table for c7000 Enclosure 270 Using the command line interface 273 Command line overview...273 Setting up Onboard Administrator using the CLI 273 Pinout signals for Onboard Administrator Serial RS232 connector 275 Using the service port connection ...275 Using configuration scripts...277 Configuration scripts ...277 Reset factory defaults ...278 HP Integrity i2 server blade support...
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HP BladeSystem Onboard Administrator User Guide


Page 140
... the supported server blades in this setting does not guarantee component firmware will be downgraded. Configuring the HP BladeSystem c7000 enclosure and enclosure devices 140 When enabled, Enclosure Firmware Management instructs the HP SUM engine to the request. If the server is Must be Off The Onboard Administrator cancels the operation if the server is at a higher revision than in advance to update or...
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HP BladeSystem c7000 Enclosure Quick Setup Instructions


Page 14
... was configured during server POST, press the F10. b. For additional system software and firmware updates, download the HP Service Pack for an automated solution to create an Onboard Administrator Show All report, see the HP website (http://www.hp.com/go /spp/download). c. d. Before contacting HP Technical Support, be found in the HP BladeSystem c-Class Solution Overview and the HP BladeSystem c7000 Enclosure Setup and Installation Guide. 14 For instructions on...

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Manuals / Documents
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We have the following 39 documents available for the HP BladeSystem c7000:
  • HP BladeSystem Onboard Administrator User Guide
  • HP ProLiant Servers Troubleshooting Guide
  • HP BladeSystem Onboard Administrator Command Line Interface User Guide
  • HP Direct-Connect External SAS Storage for HP BladeSystem Solutions Depoyment Guide
  • HP BladeSystem Deployment Guide for Solutions with 6Gb SAS BL Switches and External SAS Storage Enclosures
  • HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade User Guide
  • HP BladeSystem c-Class Enclosure Troubleshooting Guide
  • HP BladeSystem c7000 Enclosure Setup and Installation Guide
  • HP Cluster Platform ProLiant G6 and G7 Server Overview
  • HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade Maintenance and Service Guide
  • HP BladeSystem c7000 Enclosure Maintenance and Service Guide
  • 29 More!
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