HP Color LaserJet 5550 series - User Guide
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... messages ...155 Paper jams ...181 Paper jam recovery ...181 Common causes of paper jams 183 Clearing paper jams ...185 Jam in Tray 1, 2, 3, 4, or 5 185 Jam in Tray 3, 4, or 5 ...189 Jams in the top cover ...195 Jam in paper input path or paper path 200 Multiple jams in paper path 202 Jam in duplex path ...207 Multiple jams in duplex path 209 Media-handling problems ...215 Printer feeds multiple sheets...
... messages ...155 Paper jams ...181 Paper jam recovery ...181 Common causes of paper jams 183 Clearing paper jams ...185 Jam in Tray 1, 2, 3, 4, or 5 185 Jam in Tray 3, 4, or 5 ...189 Jams in the top cover ...195 Jam in paper input path or paper path 200 Multiple jams in paper path 202 Jam in duplex path ...207 Multiple jams in duplex path 209 Media-handling problems ...215 Printer feeds multiple sheets...
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...display shows more complete status information as well as menus, help information, animations, and error messages. Its display provides graphic information about printer and supplies status, making it easy to identify and correct problems. Control panel buttons and lights 1 MENU button 2 STOP button 3 ...6 HELP ( ) button 7 BACK/EXIT ( ) button 8 DOWN ARROW ( ) button 9 SELECT ( ) button 10 UP ARROW ( ) button 11 Display The printer communicates via the display and the lights on the lower left side of paper jams, and job status. Control panel overview The control panel provides control of the...
...display shows more complete status information as well as menus, help information, animations, and error messages. Its display provides graphic information about printer and supplies status, making it easy to identify and correct problems. Control panel buttons and lights 1 MENU button 2 STOP button 3 ...6 HELP ( ) button 7 BACK/EXIT ( ) button 8 DOWN ARROW ( ) button 9 SELECT ( ) button 10 UP ARROW ( ) button 11 Display The printer communicates via the display and the lights on the lower left side of paper jams, and job status. Control panel overview The control panel provides control of the...
HP Color LaserJet 5550 series - User Guide
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... the selection. 10. Press to save the preferred language. Language If the control panel displays LANGUAGE in a paper jam. Otherwise, turn the printer off and then back on when sufficient memory is available. ● ON-The printer reprints any page that was involved in English. 2. Press to highlight SYSTEM SETUP. 5. Additional memory is used...
... the selection. 10. Press to save the preferred language. Language If the control panel displays LANGUAGE in a paper jam. Otherwise, turn the printer off and then back on when sufficient memory is available. ● ON-The printer reprints any page that was involved in English. 2. Press to highlight SYSTEM SETUP. 5. Additional memory is used...
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... specified in large quantities. Before purchasing any paper before buying it in the HP LaserJet Printer Family Print Media Guide. To download a copy of paper jams occuring. ● Do not use paper that require service. Use of paper outside the printer's specifications will cause a loss of print ...avoided to prevent possible damage: ● Do not use paper with HP Color LaserJet printers. ● Do not use photo paper intended for Inkjet printers. ● Do not use paper that does not conform to http://www.hp.com/support/clj5550 and select Manuals. See Supplies and accessories ...
... specified in large quantities. Before purchasing any paper before buying it in the HP LaserJet Printer Family Print Media Guide. To download a copy of paper jams occuring. ● Do not use paper that require service. Use of paper outside the printer's specifications will cause a loss of print ...avoided to prevent possible damage: ● Do not use paper with HP Color LaserJet printers. ● Do not use photo paper intended for Inkjet printers. ● Do not use paper that does not conform to http://www.hp.com/support/clj5550 and select Manuals. See Supplies and accessories ...
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...with the side to 20 envelopes can severely damage the printer. Up to be printed from the edge of the envelope. In the software, set margins at least 15 mm (0.6 inches) from Tray 1. Slide the envelopes into Tray 1 To avoid paper jams, do not remove or insert envelopes during printing. 1.... Printing performance depends on both sides of an envelope. Load up to print on the construction of envelopes can be printed on facing down, top on the left, and the short edge toward the printer. CAUTION CAUTION ...
...with the side to 20 envelopes can severely damage the printer. Up to be printed from the edge of the envelope. In the software, set margins at least 15 mm (0.6 inches) from Tray 1. Slide the envelopes into Tray 1 To avoid paper jams, do not remove or insert envelopes during printing. 1.... Printing performance depends on both sides of an envelope. Load up to print on the construction of envelopes can be printed on facing down, top on the left, and the short edge toward the printer. CAUTION CAUTION ...
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...in the tray. This causes the printer to stop and generate a message that follows to feed into the printer. Do not print cardstock, envelopes, or unsupported sizes of other sizes, adjust the margin settings appropriately. 4. Doing so can cause paper jams. ENWW Configuring input trays 85 ...Adjust the guides to match the size envelope you are marked in the printer driver. 3. In the printer control panel, set margins for Tray 1 to touch the envelope stack...
...in the tray. This causes the printer to stop and generate a message that follows to feed into the printer. Do not print cardstock, envelopes, or unsupported sizes of other sizes, adjust the margin settings appropriately. 4. Doing so can cause paper jams. ENWW Configuring input trays 85 ...Adjust the guides to match the size envelope you are marked in the printer driver. 3. In the printer control panel, set margins for Tray 1 to touch the envelope stack...
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To avoid jams, never add or remove a tray during printing. This causes the printer to stop and generate a message that Tray 2 must be installed. Do not print cardstock, envelopes, or unsupported sizes of media only from Tray 2, 3, 4, or 5. Similarly, ... media from Tray 1. Do not overfill the input tray or open it while it is partially pulled out or removed, paper from Tray 5 to feed into the printer. Doing so can cause paper jams. 1. If Tray 2 is in the tray. CAUTION CAUTION CAUTION Loading undetectable/standard size media into Trays 2, 3, 4, and 5 Follow this procedure...
To avoid jams, never add or remove a tray during printing. This causes the printer to stop and generate a message that Tray 2 must be installed. Do not print cardstock, envelopes, or unsupported sizes of media only from Tray 2, 3, 4, or 5. Similarly, ... media from Tray 1. Do not overfill the input tray or open it while it is partially pulled out or removed, paper from Tray 5 to feed into the printer. Doing so can cause paper jams. 1. If Tray 2 is in the tray. CAUTION CAUTION CAUTION Loading undetectable/standard size media into Trays 2, 3, 4, and 5 Follow this procedure...
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...on the size selected, the printer might prompt you to feed into the printer. Press to accept the size and type settings, and exit the message. The paper path for paper from Tray 1. Doing so can cause paper jams. 90 Chapter 4 Printing tasks ENWW The printer displays the tray size and ...type configuration 8. To avoid jams, never add or remove a tray during printing. Close the tray...
...on the size selected, the printer might prompt you to feed into the printer. Press to accept the size and type settings, and exit the message. The paper path for paper from Tray 1. Doing so can cause paper jams. 90 Chapter 4 Printing tasks ENWW The printer displays the tray size and ...type configuration 8. To avoid jams, never add or remove a tray during printing. Close the tray...
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...that labels lie flat. ● Do not use the following heavy paper types can cause misfeeds, paper jams, reduced print quality, and excessive mechanical wear. When printing labels, use labels that is configured for heavy paper. ● Because this printer. Note CAUTION Labels For printing labels, set the media type for ..., or print from a tray that are wrinkled, bubbled, or otherwise damaged. Doing so can be used with the HP Color LaserJet 5550 series printer. Paper type Heavy Extra heavy Cardstock Paper weight 105-119 g/m2 28-31 lb 120-163 g/m2 32-43 lb 164-200 g/m2 44-53 lb When...
...that labels lie flat. ● Do not use the following heavy paper types can cause misfeeds, paper jams, reduced print quality, and excessive mechanical wear. When printing labels, use labels that is configured for heavy paper. ● Because this printer. Note CAUTION Labels For printing labels, set the media type for ..., or print from a tray that are wrinkled, bubbled, or otherwise damaged. Doing so can be used with the HP Color LaserJet 5550 series printer. Paper type Heavy Extra heavy Cardstock Paper weight 105-119 g/m2 28-31 lb 120-163 g/m2 32-43 lb 164-200 g/m2 44-53 lb When...
HP Color LaserJet 5550 series - User Guide
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..., click the Finishing tab, and select the Flip pages up for example, cardstock or custom size paper). Damaged or previously used paper can cause paper jams and should not be properly configured. (For instructions, see the online Help for the printer driver.) Duplexing blank pages If selecting source or type in the software driver, the...
..., click the Finishing tab, and select the Flip pages up for example, cardstock or custom size paper). Damaged or previously used paper can cause paper jams and should not be properly configured. (For instructions, see the online Help for the printer driver.) Duplexing blank pages If selecting source or type in the software driver, the...
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... the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant Support™ You must have Internet access to print some printer pages. 120 Chapter 5 Managing the printer ENWW This page will indicate printer conditions such as a paper jam or an empty tray. This page also has links to order supplies and...
... the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant Support™ You must have Internet access to print some printer pages. 120 Chapter 5 Managing the printer ENWW This page will indicate printer conditions such as a paper jam or an empty tray. This page also has links to order supplies and...
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...what alerts are to be received (for example, alerts for paper jams, paper out, supplies status, and cover open) ● the e-mail account to which the alerts should be forwarded Software Information location HP Web Jetadmin See the HP Web Jetadmin Help system for details on alerts and how to...to configure the system to alert you want to the email account(s) that you can configure the following: ● the printer(s) you of problems with the printer. These alerts display as either a pop-up . Configuring e-mail alerts for general information about the embedded Web server. ENWW...
...what alerts are to be received (for example, alerts for paper jams, paper out, supplies status, and cover open) ● the e-mail account to which the alerts should be forwarded Software Information location HP Web Jetadmin See the HP Web Jetadmin Help system for details on alerts and how to...to configure the system to alert you want to the email account(s) that you can configure the following: ● the printer(s) you of problems with the printer. These alerts display as either a pop-up . Configuring e-mail alerts for general information about the embedded Web server. ENWW...
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... ● Control panel settings work incorrectly ● Unable to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of paper jams ● Clearing paper jams ● Media-handling problems ● Printer feeds multiple sheets ● Printer feeds incorrect page size ● Printer pulls from incorrect tray ● Media does not feed automatically ● Unable to select...
... ● Control panel settings work incorrectly ● Unable to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of paper jams ● Clearing paper jams ● Media-handling problems ● Printer feeds multiple sheets ● Printer feeds incorrect page size ● Printer pulls from incorrect tray ● Media does not feed automatically ● Unable to select...
HP Color LaserJet 5550 series - User Guide
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..., pressing the MENU button will take precedence. They change as adding paper or clearing a paper jam. Any button pressed during the 10-second display of an auto-continuable error message will override the auto-continue feature and the function of normal printer operation and require no pending warning messages, the status message Ready is...
..., pressing the MENU button will take precedence. They change as adding paper or clearing a paper jam. Any button pressed during the 10-second display of an auto-continuable error message will override the auto-continue feature and the function of normal printer operation and require no pending warning messages, the status message Ready is...
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... NOT AVAILABLE For help press PJL encountered a request for possible paper jams. Checking printer The engine is in the printer. X Description 1: error in slot 1 2: error in slot X has encountered a critical error. Reseat the printer on a level surface. 2. Access Denied MENUS LOCKED An attempt...will disappear shortly, and the printer will continue to check No action necessary. If the problem persists, contact HP Support at http://www.hp.com/ support/clj5550. No action necessary. Checking paper path The engine is enabled by the printer administrator. No action necessary. ...
... NOT AVAILABLE For help press PJL encountered a request for possible paper jams. Checking printer The engine is in the printer. X Description 1: error in slot 1 2: error in slot X has encountered a critical error. Reseat the printer on a level surface. 2. Access Denied MENUS LOCKED An attempt...will disappear shortly, and the printer will continue to check No action necessary. If the problem persists, contact HP Support at http://www.hp.com/ support/clj5550. No action necessary. Checking paper path The engine is enabled by the printer administrator. No action necessary. ...
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... attempt to troubleshoot paper jams in the printer. Paper jams Use this illustration to reprint jammed pages. For instructions on clearing paper jams, see Clearing paper jams. Note ENWW Paper jam locations (shown without optional Tray 4 or optional Tray 5) 1 top cover area 2 duplex path 3 paper path 4 input path 5 trays Paper jam recovery This printer automatically provides paper jam recovery, a feature that were printed before the paper jam occurred. Press MENU...
... attempt to troubleshoot paper jams in the printer. Paper jams Use this illustration to reprint jammed pages. For instructions on clearing paper jams, see Clearing paper jams. Note ENWW Paper jam locations (shown without optional Tray 4 or optional Tray 5) 1 top cover area 2 duplex path 3 paper path 4 input path 5 trays Paper jam recovery This printer automatically provides paper jam recovery, a feature that were printed before the paper jam occurred. Press MENU...
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Press to the Ready state. Press the MENU button to return to highlight OFF. 9. Press to select SYSTEM SETUP. 6. Press to highlight SYSTEM SETUP. 5. If paper jam recovery is disabled, the pages involved in a jam will not be reprinted. 182 Chapter 8 Problemsolving ENWW Press to disable paper jam recovery. 3. To improve print speed and increase memory resources, you may want to select JAM RECOVERY. 8. Press to select OFF. 10. Press to highlight JAM RECOVERY. 7. Press to select CONFIGURE DEVICE. 4.
Press to the Ready state. Press the MENU button to return to highlight OFF. 9. Press to select SYSTEM SETUP. 6. Press to highlight SYSTEM SETUP. 5. If paper jam recovery is disabled, the pages involved in a jam will not be reprinted. 182 Chapter 8 Problemsolving ENWW Press to disable paper jam recovery. 3. To improve print speed and increase memory resources, you may want to select JAM RECOVERY. 8. Press to select OFF. 10. Press to highlight JAM RECOVERY. 7. Press to select CONFIGURE DEVICE. 4.
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... You might skew. See Replacing supplies for resolving them. See Supported paper weights and sizes. See Configuring input trays. Input tray guides are reloading paper that has already passed Do not use media that meets HP specifications. If media heavier than 120 g/m2 (32 lb), it ... Tray 1. Wait until the page completely settles in place without bending it settles into the input tray. Printer supply items have reached the end of paper jams 183 ENWW Common causes of their useful life. Wait until the page completely settles in the input tray ...
... You might skew. See Replacing supplies for resolving them. See Supported paper weights and sizes. See Configuring input trays. Input tray guides are reloading paper that has already passed Do not use media that meets HP specifications. If media heavier than 120 g/m2 (32 lb), it ... Tray 1. Wait until the page completely settles in place without bending it settles into the input tray. Printer supply items have reached the end of paper jams 183 ENWW Common causes of their useful life. Wait until the page completely settles in the input tray ...
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Using the side handles, open the top cover. 2. Grasp the front cover and pull down. Clearing paper jams Each section below corresponds with a jam message that might appear on the control panel. Jam in Tray 1, 2, 3, 4, or 5 1. Use these procedures to clear the jam. ENWW Clearing paper jams 185
Using the side handles, open the top cover. 2. Grasp the front cover and pull down. Clearing paper jams Each section below corresponds with a jam message that might appear on the control panel. Jam in Tray 1, 2, 3, 4, or 5 1. Use these procedures to clear the jam. ENWW Clearing paper jams 185
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... and pull down. ENWW Clearing paper jams 187 Inspect the paper path above to inspect the input trays when clearing jams. However, opening and closing input trays has no effect on a flat surface. To remove any partially fed paper. 8. Note It is clear. Note If the paper tears, make sure that it... on clearing jam messages. 7. Close the transfer unit and front cover. Pull out Tray 2 and place it is a good...
... and pull down. ENWW Clearing paper jams 187 Inspect the paper path above to inspect the input trays when clearing jams. However, opening and closing input trays has no effect on a flat surface. To remove any partially fed paper. 8. Note It is clear. Note If the paper tears, make sure that it... on clearing jam messages. 7. Close the transfer unit and front cover. Pull out Tray 2 and place it is a good...