HP Color LaserJet 4700 - User Guide
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...if the defect occurs in only one is the print cartridge; 1 First occurrence of the defect (the distance from another HP Color LaserJet 4700 printer, if one color, the defective part is available, before replacing the fuser. Print quality defect chart Use the examples in the print quality... cartridge (34.3 mm (1.35 inches)) 3 Print cartridge or transfer roller (if the defect occurs in all colors, the defective part is the ETB) (37.7 mm (1.48 inches)) 4 Print cartridge (42.7 mm (1.68 inches)) 5 ETB (75 mm (2.95 inches)) 6 Fuser (76.0 mm (2.99 inches)) 7 Fuser (81.0 mm (3.19...
...if the defect occurs in only one is the print cartridge; 1 First occurrence of the defect (the distance from another HP Color LaserJet 4700 printer, if one color, the defective part is available, before replacing the fuser. Print quality defect chart Use the examples in the print quality... cartridge (34.3 mm (1.35 inches)) 3 Print cartridge or transfer roller (if the defect occurs in all colors, the defective part is the ETB) (37.7 mm (1.48 inches)) 4 Print cartridge (42.7 mm (1.68 inches)) 5 ETB (75 mm (2.95 inches)) 6 Fuser (76.0 mm (2.99 inches)) 7 Fuser (81.0 mm (3.19...
HP Color LaserJet 4700 - User Guide
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... to models that are equipped with 25-pin male/micro 36-pin male (C size) connector 10-meter parallel cable HP USB 2.0 printer cable a-b, 2 meter (6 feet) ENWW Part numbers 279 Supplies, accessories, and part numbers Part Memory Accessories Part ...Printer supplies Cables C8091A Q5950A Q5951A Q5952A Q5953A Q7504A Q7502A Q7503A C2946A C2947A C6518A NOTE A stapler/stacker can be added to order and follow the instructions on the screen. Stapler cartridge refill (5,000 staples) Black print cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Image transfer (ETB...
... to models that are equipped with 25-pin male/micro 36-pin male (C size) connector 10-meter parallel cable HP USB 2.0 printer cable a-b, 2 meter (6 feet) ENWW Part numbers 279 Supplies, accessories, and part numbers Part Memory Accessories Part ...Printer supplies Cables C8091A Q5950A Q5951A Q5952A Q5953A Q7504A Q7502A Q7503A C2946A C2947A C6518A NOTE A stapler/stacker can be added to order and follow the instructions on the screen. Stapler cartridge refill (5,000 staples) Black print cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Image transfer (ETB...
Service Manual
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...Setting the default gateway 91 Disabling network protocols (optional) (HP Color LaserJet 4700 Series only) ...91 Disabling IPX/SPX 92 Disabling DLC/LLC 92 Disabling AppleTalk 93 Setting network security on the printer 94 Locking the control panel ...94 Levels of security 94... 104 Replacing supplies ...107 Locating supplies ...107 Supply replacement guidelines 107 Making room around the printer for replacing supplies 108 Replacing the stapler cartridge (HP Color LaserJet 4700 Series 108 Replacing the ETB ...111 Replacing the fuser ...111 Printer memory and fonts ...113 vi ENWW
...Setting the default gateway 91 Disabling network protocols (optional) (HP Color LaserJet 4700 Series only) ...91 Disabling IPX/SPX 92 Disabling DLC/LLC 92 Disabling AppleTalk 93 Setting network security on the printer 94 Locking the control panel ...94 Levels of security 94... 104 Replacing supplies ...107 Locating supplies ...107 Supply replacement guidelines 107 Making room around the printer for replacing supplies 108 Replacing the stapler cartridge (HP Color LaserJet 4700 Series 108 Replacing the ETB ...111 Replacing the fuser ...111 Printer memory and fonts ...113 vi ENWW
Service Manual
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Fuser motor failure detection 150 ETB motor failure detection 150 Upper exhaust fan failure detection 150 Cartridge fan failure detection 150 Delivery fan failure detection 150 Power supply fan failure detection ... control ...165 Image formation system ...167 Image formation process 169 Electrostatic latent image formation block 171 Step 1: Pre-exposure 171 Step 2: Primary charging 172 Step 3: Laser beam exposure 172 Development block ...172 Step 4: Development 172 Transfer block ...173 Step 5: Attraction 173 Step 6: Transfer 173 Step 7: Separation 174 Fusing block ...174 Step...
Fuser motor failure detection 150 ETB motor failure detection 150 Upper exhaust fan failure detection 150 Cartridge fan failure detection 150 Delivery fan failure detection 150 Power supply fan failure detection ... control ...165 Image formation system ...167 Image formation process 169 Electrostatic latent image formation block 171 Step 1: Pre-exposure 171 Step 2: Primary charging 172 Step 3: Laser beam exposure 172 Development block ...172 Step 4: Development 172 Transfer block ...173 Step 5: Attraction 173 Step 6: Transfer 173 Step 7: Separation 174 Fusing block ...174 Step...
Service Manual
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... transfer/transport belt 178 Transfer roller (Y, C, M) engagement/disengagement detection 180 Transfer roller engagement/disengagement control 180 Calibration and cleaning 181 ETB cleaning ...182 Color misregistration corrective control 183 Color misregistration detection 184 Image stabilization control 185 Environmental change control 186 Conditions leading up to DHALF 187 Image halftone calibration control (DHALF 187 Image...
... transfer/transport belt 178 Transfer roller (Y, C, M) engagement/disengagement detection 180 Transfer roller engagement/disengagement control 180 Calibration and cleaning 181 ETB cleaning ...182 Color misregistration corrective control 183 Color misregistration detection 184 Image stabilization control 185 Environmental change control 186 Conditions leading up to DHALF 187 Image halftone calibration control (DHALF 187 Image...
Service Manual
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500-sheet paper feeder ...211 Pickup and feed operations 212 Stapler/stacker (HP Color LaserJet 4700 Series only 214 Staple mode ...214 Stacker mode ...214 Offset mode ...214...ESD 218 Required tools ...218 Types of screws ...219 Parts-removal tree ...220 User-replaceable parts ...221 Print cartridges and ETB 222 Fuser ...222 Tray 1 pickup roller and separation pad 222 Tray 2-x separation roller 225 Tray 2-x feed and pickup... Delivery assembly ...278 Paper feed assembly ...283 Fuser drive assembly ...286 Laser/scanner assembly 287 Motors and fans ...297 Disengaging drive motor 298 x ENWW
500-sheet paper feeder ...211 Pickup and feed operations 212 Stapler/stacker (HP Color LaserJet 4700 Series only 214 Staple mode ...214 Stacker mode ...214 Offset mode ...214...ESD 218 Required tools ...218 Types of screws ...219 Parts-removal tree ...220 User-replaceable parts ...221 Print cartridges and ETB 222 Fuser ...222 Tray 1 pickup roller and separation pad 222 Tray 2-x separation roller 225 Tray 2-x feed and pickup... Delivery assembly ...278 Paper feed assembly ...283 Fuser drive assembly ...286 Laser/scanner assembly 287 Motors and fans ...297 Disengaging drive motor 298 x ENWW
Service Manual
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Printer walkaround HP Color LaserJet 4700 models The following illustrations identify the locations and names of key components of the printers. HP Color LaserJet 4700 Series Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover (access to fuser) 4 Control panel 5 Front cover (access to print cartridges and ETB) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (four optional paper trays are shown) 10 Printer stand ENWW Printer walkaround 11
Printer walkaround HP Color LaserJet 4700 models The following illustrations identify the locations and names of key components of the printers. HP Color LaserJet 4700 Series Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover (access to fuser) 4 Control panel 5 Front cover (access to print cartridges and ETB) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (four optional paper trays are shown) 10 Printer stand ENWW Printer walkaround 11
Service Manual
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4 Maintenance This chapter provides information about the following topics: ● Cleaning the printer and accessories ● Performing preventive maintenance ● Managing the print cartridge ● Approximate replacement intervals for supplies ● ETB life ● Changing print cartridges ● Replacing supplies ● Printer memory and fonts ● Installing a hard drive, memory, and fonts ● Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) ● Setting the real-time clock ENWW 97
4 Maintenance This chapter provides information about the following topics: ● Cleaning the printer and accessories ● Performing preventive maintenance ● Managing the print cartridge ● Approximate replacement intervals for supplies ● ETB life ● Changing print cartridges ● Replacing supplies ● Printer memory and fonts ● Installing a hard drive, memory, and fonts ● Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) ● Setting the real-time clock ENWW 97
Service Manual
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... print immediately after a paper jam has occurred, some toner might be removed, dampen the paper with alcohol. CAUTION When cleaning the printer, do not use solvents or ammoniabased cleaners. WARNING! If dirt cannot be used in this product might be too fine for effective vacuuming...on or around the fuser area. If toner gets on page 98. Component Outside covers Inside general ETB attaching roller Paper pickup rollers Color registration detection unit Cleaning Method Use an HP Toner Cleaning Cloth (part number 5090-3379) or a water-dampened cloth. Clean with alcohol. ...
... print immediately after a paper jam has occurred, some toner might be removed, dampen the paper with alcohol. CAUTION When cleaning the printer, do not use solvents or ammoniabased cleaners. WARNING! If dirt cannot be used in this product might be too fine for effective vacuuming...on or around the fuser area. If toner gets on page 98. Component Outside covers Inside general ETB attaching roller Paper pickup rollers Color registration detection unit Cleaning Method Use an HP Toner Cleaning Cloth (part number 5090-3379) or a water-dampened cloth. Clean with alcohol. ...
Service Manual
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... ETB Fuser Printer message Page count REPLACE BLACK CARTRIDGE HP Color LaserJet 4700: 11,000 pages1 HP Color LaserJet CP4005: 7,500 pages1 REPLACE [COLOR] CARTRIDGE HP Color LaserJet 4700: 10,000 pages1 HP Color LaserJet CP4005: 7,500 pages1 REPLACE TRANSFER KIT HP Color LaserJet 4700: 120,000 pages REPLACE FUSER KIT HP Color LaserJet CP4005: 100,000 pages HP Color LaserJet 4700: 150,000 pages3 HP Color LaserJet CP4005: 125,000 pages3 Approximate time period2 HP Color LaserJet 4700: 3.6 months HP Color LaserJet...
... ETB Fuser Printer message Page count REPLACE BLACK CARTRIDGE HP Color LaserJet 4700: 11,000 pages1 HP Color LaserJet CP4005: 7,500 pages1 REPLACE [COLOR] CARTRIDGE HP Color LaserJet 4700: 10,000 pages1 HP Color LaserJet CP4005: 7,500 pages1 REPLACE TRANSFER KIT HP Color LaserJet 4700: 120,000 pages REPLACE FUSER KIT HP Color LaserJet CP4005: 100,000 pages HP Color LaserJet 4700: 150,000 pages3 HP Color LaserJet CP4005: 125,000 pages3 Approximate time period2 HP Color LaserJet 4700: 3.6 months HP Color LaserJet...
Service Manual
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... on the Supplies Status page under Transfer Kit: HP Part Number: HP Q7504A for the printers (for the HP Color LaserJet CP4005 Series, regardless of intermittent/continuous printing or paper size. ETB life Depending on the printer workload, the customer will come to the end of...the HP Color LaserJet 4700 Series, and 100,000 for exchange part numbers, see chapter 8). ENWW ETB life 103 To help plan supplies purchases, the HP Color LaserJet 4700 and HP Color LaserJet CP4005 Series printers calculates an estimated remaining number of the printer. The ETB will need to replace the ETB two...
... on the Supplies Status page under Transfer Kit: HP Part Number: HP Q7504A for the printers (for the HP Color LaserJet CP4005 Series, regardless of intermittent/continuous printing or paper size. ETB life Depending on the printer workload, the customer will come to the end of...the HP Color LaserJet 4700 Series, and 100,000 for exchange part numbers, see chapter 8). ENWW ETB life 103 To help plan supplies purchases, the HP Color LaserJet 4700 and HP Color LaserJet CP4005 Series printers calculates an estimated remaining number of the printer. The ETB will need to replace the ETB two...
Service Manual
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Pull down the front cover and ETB. If the ETB unit is open. Remove the used print cartridge in the bag for recycling. 2. Remove the new print cartridge from the printer. 4. CAUTION Do not place any item on the ETB while it is punctured, print quality problems could result. 3. ENWW Changing print cartridges 105 Place the used print cartridge from the bag.
Pull down the front cover and ETB. If the ETB unit is open. Remove the used print cartridge in the bag for recycling. 2. Remove the new print cartridge from the printer. 4. CAUTION Do not place any item on the ETB while it is punctured, print quality problems could result. 3. ENWW Changing print cartridges 105 Place the used print cartridge from the bag.
Service Manual
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... see more information at http://www.hp.com/support/clj4700 or http://www.hp.com/support/ljCP4005. For instructions on a flat, sturdy surface. Locating supplies Supplies are nearly depleted. Use of the printer for removing supplies. ● The printer should be replaced. Figure 4-1 Supply item locations 1 Fuser 2 Print cartridges 3 ETB Supply replacement guidelines To facilitate...
... see more information at http://www.hp.com/support/clj4700 or http://www.hp.com/support/ljCP4005. For instructions on a flat, sturdy surface. Locating supplies Supplies are nearly depleted. Use of the printer for removing supplies. ● The printer should be replaced. Figure 4-1 Supply item locations 1 Fuser 2 Print cartridges 3 ETB Supply replacement guidelines To facilitate...
Service Manual
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.... 3. Supplies ordering information is also available from the printer. 5. Replacing the fuser Replace the fuser when a REPLACE IMAGE FUSING UNIT KIT message displays on the control panel. 1. Install the new ETB. 6. Install the new fuser. ENWW Replacing supplies 111 Replacing the ETB Replace the ETB when a REPLACE TRANSFER KIT message displays on the control...
.... 3. Supplies ordering information is also available from the printer. 5. Replacing the fuser Replace the fuser when a REPLACE IMAGE FUSING UNIT KIT message displays on the control panel. 1. Install the new ETB. 6. Install the new fuser. ENWW Replacing supplies 111 Replacing the ETB Replace the ETB when a REPLACE TRANSFER KIT message displays on the control...
Service Manual
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The engine control system performs the printing operation after receiving a print command from the point when the printer is turned on page 137) describes the main operational periods from the external device through the formatter. Figure 5-1 Basic ...operation is completed and each system and sends necessary information back to the formatter. Basic operation The HP Color LaserJet 4700 series printer functions are divided into four systems: ● Engine control system ● Laser/scanner system ● Image formation system ● Pickup/feed system The engine control system controls...
The engine control system performs the printing operation after receiving a print command from the point when the printer is turned on page 137) describes the main operational periods from the external device through the formatter. Figure 5-1 Basic ...operation is completed and each system and sends necessary information back to the formatter. Basic operation The HP Color LaserJet 4700 series printer functions are divided into four systems: ● Engine control system ● Laser/scanner system ● Image formation system ● Pickup/feed system The engine control system controls...
Service Manual
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... sent to the formatter. STBY (standby period) INTR (initial rotation period) PRINT (print period) From the end of the printer and to clean the ETB. To form an image on to the paper. To deliver the paper out of the WAIT or LSTR period or last rotation... checks for a print operation. The printer also executes the pulse width modulation adjustment, color registration adjustment, and image density calibration control as required. From immediately after the formatter inputs a print command until the ETB cleaning is turned off the transfer positive bias. From the end of the PRINT...
... sent to the formatter. STBY (standby period) INTR (initial rotation period) PRINT (print period) From the end of the printer and to clean the ETB. To form an image on to the paper. To deliver the paper out of the WAIT or LSTR period or last rotation... checks for a print operation. The printer also executes the pulse width modulation adjustment, color registration adjustment, and image density calibration control as required. From immediately after the formatter inputs a print command until the ETB cleaning is turned off the transfer positive bias. From the end of the PRINT...
Service Manual
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Internal components The following figure depicts the internal components of the printer. Figure 5-3 Internal components 1 Delivery rollers 2 Fuser sleeve unit 3 Fuser pressure roller 4 Fuser 5 Control panel 6 ETB 7 Photosensitive drum 8 Transfer roller ENWW Internal components 139
Internal components The following figure depicts the internal components of the printer. Figure 5-3 Internal components 1 Delivery rollers 2 Fuser sleeve unit 3 Fuser pressure roller 4 Fuser 5 Control panel 6 ETB 7 Photosensitive drum 8 Transfer roller ENWW Internal components 139
Service Manual
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Figure 5-7 Motors and fans Table 5-2 Function of motors, fans, and environment sensor Callout 1 2 Name ETB motor (M7) Developing disengaging motor (M8) Function Type Drives the ETB Separates the photosensitive drums and the developing cylinders DC motor Stepping motor Failure detection Yes No 148 Chapter 5 Theory of operation ENWW
Figure 5-7 Motors and fans Table 5-2 Function of motors, fans, and environment sensor Callout 1 2 Name ETB motor (M7) Developing disengaging motor (M8) Function Type Drives the ETB Separates the photosensitive drums and the developing cylinders DC motor Stepping motor Failure detection Yes No 148 Chapter 5 Theory of operation ENWW
Service Manual
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...-voltage power supply 12 Duplexer fan Exhausts heat around DC motor the duplexer 13 Upper exhaust fan Exhausts heat around DC motor (Fan1) the ETB, drum motors, and formatter 14 Delivery fan (Fan3) Exhausts heat around DC motor fuser and delivery unit 15 Cartridge fan (Fan2) Exhausts ...heat around DC motor the fuser and cartridges 16 Environment sensor Detects the N/A temperature and humidity levels inside the printer Failure detection Yes No No No Yes Yes Yes Yes Yes Yes Yes Failure detection The DC controller can detect three motor and five ...
...-voltage power supply 12 Duplexer fan Exhausts heat around DC motor the duplexer 13 Upper exhaust fan Exhausts heat around DC motor (Fan1) the ETB, drum motors, and formatter 14 Delivery fan (Fan3) Exhausts heat around DC motor fuser and delivery unit 15 Cartridge fan (Fan2) Exhausts ...heat around DC motor the fuser and cartridges 16 Environment sensor Detects the N/A temperature and humidity levels inside the printer Failure detection Yes No No No Yes Yes Yes Yes Yes Yes Yes Failure detection The DC controller can detect three motor and five ...
Service Manual
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... for two seconds and longer after it determines the delivery fan failure and notifies the formatter of operation ENWW The interval of the ETB motor speed detection signal does not reach the specified interval after 1.5 seconds of temporary locked status determination. Power supply fan failure detection... is input for four seconds, it reaches the specified interval. NOTE The drum motor failure detection operates in the same manner for each color separately. ● Drum motor start-up abnormality. The interval of the drum motor speed detection signal stays at the time of the ...
... for two seconds and longer after it determines the delivery fan failure and notifies the formatter of operation ENWW The interval of the ETB motor speed detection signal does not reach the specified interval after 1.5 seconds of temporary locked status determination. Power supply fan failure detection... is input for four seconds, it reaches the specified interval. NOTE The drum motor failure detection operates in the same manner for each color separately. ● Drum motor start-up abnormality. The interval of the drum motor speed detection signal stays at the time of the ...