HP Color LaserJet 4700 - User Guide
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... with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with...embedded Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
... with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with...embedded Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
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Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW Walk around The following illustrations identify the locations and names of key components of this printer.
Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW Walk around The following illustrations identify the locations and names of key components of this printer.
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...HP Jetdirect print server or a stapler/stacker, an additional configuration page will not show the remaining life for each media size. This page count includes the number of pages that were printed on two sides (duplexed), and totals of page coverage for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit... ● Fuser To print the supplies status page: 1. ENWW Printer information pages 143 Press to select INFORMATION....
...HP Jetdirect print server or a stapler/stacker, an additional configuration page will not show the remaining life for each media size. This page count includes the number of pages that were printed on two sides (duplexed), and totals of page coverage for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit... ● Fuser To print the supplies status page: 1. ENWW Printer information pages 143 Press to select INFORMATION....
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Remove the used print cartridge in the bag for recycling. ENWW Changing print cartridges 165 Remove the new print cartridge from the printer. 4. Place the used print cartridge from the bag. If the transfer unit is open. Pull down the front cover and transfer unit. CAUTION Do not place any item on the transfer unit while it is punctured, print quality problems could result. 3. 2.
Remove the used print cartridge in the bag for recycling. ENWW Changing print cartridges 165 Remove the new print cartridge from the printer. 4. Place the used print cartridge from the bag. If the transfer unit is open. Pull down the front cover and transfer unit. CAUTION Do not place any item on the transfer unit while it is punctured, print quality problems could result. 3. 2.
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.... Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following figure illustrates the location of the printer for removing supplies. ● The printer should be replaced. Use of genuine HP products in mind when setting up the printer. ● Allow sufficient space above , and to...
.... Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following figure illustrates the location of the printer for removing supplies. ● The printer should be replaced. Use of genuine HP products in mind when setting up the printer. ● Allow sufficient space above , and to...
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... error has occurred. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. Turn the printer off then on. 2. Ensure that the transfer unit is missing or incorrectly installed. Yellow 16 - A printer fan error has occurred. A printer motor error has occurred. 1. Turn the printer off then on. 2. A memory tag error was detected. 1. If the...
... error has occurred. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. Turn the printer off then on. 2. Ensure that the transfer unit is missing or incorrectly installed. Yellow 16 - A printer fan error has occurred. A printer motor error has occurred. 1. Turn the printer off then on. 2. A memory tag error was detected. 1. If the...
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... wrong slot and 1. Remove the incorrect print cartridge. 4. Close image transfer unit and then close the top and front covers. positioned in slot X is being initialized. incorrect PIN entries, the printer will display the consumption levels of print cartridges. Press and to the ... to highlight the specific supply that permanent storage is spinning up Event Log Empty Genuine HP supplies installed INCORRECT [COLOR] CARTRIDGE alternates with a new EIO disk drive. Displayed when the printer is closed before the Close the tray indicated. Tray XX must be printed. 196 ...
... wrong slot and 1. Remove the incorrect print cartridge. 4. Close image transfer unit and then close the top and front covers. positioned in slot X is being initialized. incorrect PIN entries, the printer will display the consumption levels of print cartridges. Press and to the ... to highlight the specific supply that permanent storage is spinning up Event Log Empty Genuine HP supplies installed INCORRECT [COLOR] CARTRIDGE alternates with a new EIO disk drive. Displayed when the printer is closed before the Close the tray indicated. Tray XX must be printed. 196 ...
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... ROM directly on . No action necessary. If the error persists, contact HP Support at http://www.hp.com/support/clj4700. If the correct paper is initializing. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press alternates with the specified ...paper. DDR SDRAM Memory: 128MB, (Q2630A) or 256MB (Q2631A). size other paper trays are available for approximately 15 seconds when the printer...
... ROM directly on . No action necessary. If the error persists, contact HP Support at http://www.hp.com/support/clj4700. If the correct paper is initializing. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press alternates with the specified ...paper. DDR SDRAM Memory: 128MB, (Q2630A) or 256MB (Q2631A). size other paper trays are available for approximately 15 seconds when the printer...
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... return to the Ready state when the page is in process. No action necessary. The printer is completed. FILE DIRECTORY ENWW Description Recommended action The transfer unit is completed. No action necessary. The printer will return to the online Ready state when the page is near end of clearing data. No action necessary. Event...
... return to the Ready state when the page is in process. No action necessary. The printer is completed. FILE DIRECTORY ENWW Description Recommended action The transfer unit is completed. No action necessary. The printer will return to the online Ready state when the page is near end of clearing data. No action necessary. Event...
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...COLOR SUPPLY OUT setting in the SYSTEM SETUP menu is set to 2. Grasp the purple handles on the fuser unit. ● Remove the old fuser unit from the embedded Web server. Install a new fuser unit and secure with REPLACE FUSER KIT To continue press Description Recommended action The printer... can continue. 3. The fuser is also available from the printer. 4. Printing can continue although print quality might be easily damaged. 4. CAUTION The image transfer unit can continue. 3. Remove the old fuser unit from the embedded Web server. Order the fuser kit. end...
...COLOR SUPPLY OUT setting in the SYSTEM SETUP menu is set to 2. Grasp the purple handles on the fuser unit. ● Remove the old fuser unit from the embedded Web server. Install a new fuser unit and secure with REPLACE FUSER KIT To continue press Description Recommended action The printer... can continue. 3. The fuser is also available from the printer. 4. Printing can continue although print quality might be easily damaged. 4. CAUTION The image transfer unit can continue. 3. Remove the old fuser unit from the embedded Web server. Order the fuser kit. end...
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...front cover. ● Lower the transfer unit by pulling the green handle at end of the printer. 4. Control panel message Using black only alternates with REPLACE TRANSFER KIT For help press REPLACE TRANSFER KIT For help press alternates with REPLACE TRANSFER KIT To continue press Request accepted ...on either side of the bottom of the transfer unit and lift the unit out of its 1. Supplies ordering information is also available from the embedded Web server. The transfer unit is nearing the end of the printer. ● Install the new transfer unit. ● Close the front and top...
...front cover. ● Lower the transfer unit by pulling the green handle at end of the printer. 4. Control panel message Using black only alternates with REPLACE TRANSFER KIT For help press REPLACE TRANSFER KIT For help press alternates with REPLACE TRANSFER KIT To continue press Request accepted ...on either side of the bottom of the transfer unit and lift the unit out of its 1. Supplies ordering information is also available from the embedded Web server. The transfer unit is nearing the end of the printer. ● Install the new transfer unit. ● Close the front and top...
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... installed or not correctly installed in the printer. The cartridge is ejected and handled as a stacked job. Close the tray. saved. To ensure that documents are properly stapled, ensure that it is solid green. CAUTION The image transfer unit can be easily damaged. The specified tray...tray is empty and the current Refill the tray at http://www.hp.com/support/clj4700. TRAY X EMPTY [TYPE] [SIZE] alternates with Ready TRAY X OPEN For help press alternates with Processing... Close the image transfer unit and then close the top and front covers. 5. The status ...
... installed or not correctly installed in the printer. The cartridge is ejected and handled as a stacked job. Close the tray. saved. To ensure that documents are properly stapled, ensure that it is solid green. CAUTION The image transfer unit can be easily damaged. The specified tray...tray is empty and the current Refill the tray at http://www.hp.com/support/clj4700. TRAY X EMPTY [TYPE] [SIZE] alternates with Ready TRAY X OPEN For help press alternates with Processing... Close the image transfer unit and then close the top and front covers. 5. The status ...
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.... Check the printer control panel for more information, see http://www.hp.com/support/clj4700. 212 Chapter 8 Problem solving ENWW Media should be picked from Tray 2 Remove the top sheet of the supplies. eject properly. See Supported media weights and sizes. Do not use media that all print cartridges, the transfer unit, and the...
.... Check the printer control panel for more information, see http://www.hp.com/support/clj4700. 212 Chapter 8 Problem solving ENWW Media should be picked from Tray 2 Remove the top sheet of the supplies. eject properly. See Supported media weights and sizes. Do not use media that all print cartridges, the transfer unit, and the...
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Clearing a jam in the top cover area WARNING! It is 190°C (374°F). Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Open the top and front covers. 2. Grasp any visible media by both corners and pull to cool before touching the fuser. 1. Do not touch the fuser. Wait ten minutes to allow the fuser to remove it. 3. The fuser's operating temperature is hot and could cause burns!
Clearing a jam in the top cover area WARNING! It is 190°C (374°F). Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Open the top and front covers. 2. Grasp any visible media by both corners and pull to cool before touching the fuser. 1. Do not touch the fuser. Wait ten minutes to allow the fuser to remove it. 3. The fuser's operating temperature is hot and could cause burns!
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4. Grasp the media by both corners and pull down. 5. ENWW Clearing jams 217 Close the transfer unit. 6. Close the top and front covers.
4. Grasp the media by both corners and pull down. 5. ENWW Clearing jams 217 Close the transfer unit. 6. Close the top and front covers.
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4. Grasp the green handle on the transfer unit and pull down . 6. If media is present, grasp the media by both corners and pull down . 5. ENWW Clearing jams 219 If media is present, grasp the media by both corners and pull up.
4. Grasp the green handle on the transfer unit and pull down . 6. If media is present, grasp the media by both corners and pull down . 5. ENWW Clearing jams 219 If media is present, grasp the media by both corners and pull up.
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Jams in the stapler/stacker NOTE After resolving any stapler/stacker jams, check that there are no jams in the printer itself. Close the top and front covers. For more information, see Clearing jams. 220 Chapter 8 Problem solving ENWW Close the transfer unit. 8. 7.
Jams in the stapler/stacker NOTE After resolving any stapler/stacker jams, check that there are no jams in the printer itself. Close the top and front covers. For more information, see Clearing jams. 220 Chapter 8 Problem solving ENWW Close the transfer unit. 8. 7.
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... remanufactured or tampered with a written description of the published environmental specifications for the printer product or (c) exhibit wear from misuse, improper storage, or operation outside of the problem) or contact HP customer support. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS ...ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Fuser and transfer unit limited warranty statement This HP product is warranted to be defective or refund your purchase price. This warranty does not apply to products ...
... remanufactured or tampered with a written description of the published environmental specifications for the printer product or (c) exhibit wear from misuse, improper storage, or operation outside of the problem) or contact HP customer support. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS ...ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Fuser and transfer unit limited warranty statement This HP product is warranted to be defective or refund your purchase price. This warranty does not apply to products ...
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... to providing quality products in over 25 grams have been discarded in every new HP LaserJet print cartridge and supplies package. HP LaserJet printing supplies In many countries/regions, this printer. ENERGY STAR® is available in an environmentally sound manner. As an ENERGY... cartridges, fuser, and transfer unit) can reduce paper usage and the resulting demands on natural resources. HP Printing Supplies Returns and Recycling Program Information Since 1992, the HP Printing Supplies Returns and Recycling Program has collected millions of used LaserJet print cartridges that this...
... to providing quality products in over 25 grams have been discarded in every new HP LaserJet print cartridge and supplies package. HP LaserJet printing supplies In many countries/regions, this printer. ENERGY STAR® is available in an environmentally sound manner. As an ENERGY... cartridges, fuser, and transfer unit) can reduce paper usage and the resulting demands on natural resources. HP Printing Supplies Returns and Recycling Program Information Since 1992, the HP Printing Supplies Returns and Recycling Program has collected millions of used LaserJet print cartridges that this...
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RGB An acronym for photocopy or laser printer use. Supply items for the HP Color LaserJet 4700 printer are used up and must be changed. xerographic paper General term for paper intended for colors red, green, and blue. XHTML An acronym for holding blank media. transfer unit The black plastic belt that has become the global standard for communications. ROM...
RGB An acronym for photocopy or laser printer use. Supply items for the HP Color LaserJet 4700 printer are used up and must be changed. xerographic paper General term for paper intended for colors red, green, and blue. XHTML An acronym for holding blank media. transfer unit The black plastic belt that has become the global standard for communications. ROM...