HP Printers - Supported Citrix Presentation Server environments
Page 1
...What's new ...2 Versions of Terminal Server and Citrix supported by HP 2 Testing performed by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments 12... between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver ...
...What's new ...2 Versions of Terminal Server and Citrix supported by HP 2 Testing performed by HP ...3 HP LaserJet printers and supported driver versions 4 HP Color printers with Edgeline Technology and supported driver versions 12 Using the HP Universal Print Driver version 4.7 for Windows in Citrix environments 12... between the Citrix and HP UPDs 13 Business Inkjet printers and supported driver versions 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver ...
HP Printers - Supported Citrix Presentation Server environments
Page 15
... per page when compared to consumer Deskjets. • Faster print speeds in normal modes. • Robust networking capabilities, comparable to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in Citrix environments compared to meet the needs of...
... per page when compared to consumer Deskjets. • Faster print speeds in normal modes. • Robust networking capabilities, comparable to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. • Higher reliability and duty load. • More comprehensive testing in Citrix environments compared to meet the needs of...
HP Printers - Supported Citrix Presentation Server environments
Page 19
...will limit product use to use HP ink-based All-in-One and Photosmart printers in -One and Photosmart products that are not supported. HP All-in Citrix environments may use the associated Deskjet printer driver. Using HP ink-based All-in-One and Photosmart printers HP does not directly support the use... of consumer ink-based All-in-One (AiO) and Photosmart products in Citrix environment Not tested Not tested Not tested Not ...
...will limit product use to use HP ink-based All-in-One and Photosmart printers in -One and Photosmart products that are not supported. HP All-in Citrix environments may use the associated Deskjet printer driver. Using HP ink-based All-in-One and Photosmart printers HP does not directly support the use... of consumer ink-based All-in-One (AiO) and Photosmart products in Citrix environment Not tested Not tested Not tested Not ...
HP Printers - Supported Citrix Presentation Server environments
Page 20
...2600 PSC 2700 PS 2575 AIO PS 3110 AIO PS 3210 AIO PS 3310 AIO Photosmart C3100 All-in-One series Supported in Citrix environment Not Supported Not Supported Not Supported Not tested Not tested Not tested Not ... tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Ver 1.0 N/A Use Deskjet 970 N/A N/A ...
...2600 PSC 2700 PS 2575 AIO PS 3110 AIO PS 3210 AIO PS 3310 AIO Photosmart C3100 All-in-One series Supported in Citrix environment Not Supported Not Supported Not Supported Not tested Not tested Not tested Not ... tested Not tested Not tested Not tested Not Supported Not Supported Not Supported Not Supported Not Supported PCL N/A HP-supported drivers* Host-based N/A N/A N/A N/A N/A Use Deskjet 5550 N/A Use Deskjet 5740 N/A Use Deskjet 5900 N/A Use Business Ink cp 1160 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Use Deskjet 6540 N/A Ver 1.0 N/A Use Deskjet 970 N/A N/A ...
HP Printers - Supported Citrix Presentation Server environments
Page 24
... to be considerably larger than PCL-based jobs, which is supported, 24 Question: Is a certain HP print driver certified in -One and Photosmart printer sections of the rendering to networked printers is created when logging onto a Terminal Server.... To determine if a certain printer is undesirable when printing over constrained bandwidth connections. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in Citrix? However, HP...
... to be considerably larger than PCL-based jobs, which is supported, 24 Question: Is a certain HP print driver certified in -One and Photosmart printer sections of the rendering to networked printers is created when logging onto a Terminal Server.... To determine if a certain printer is undesirable when printing over constrained bandwidth connections. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in Citrix? However, HP...
HP Printers - Supported Citrix Presentation Server environments
Page 25
...other online documentation from the client. Question: Where can I configure my Citrix server to map print drivers, use my All-in -One and Photosmart printer sections of this white paper. Microsoft recommends using XP drivers which should work without issue. 25 Question: How do ... driver is claimed by HP and provided by HP. All support for consumer based inkjet products. Question: Why do I download the Windows Server 2003 driver for Deskjet, PSC, Officejet, and Photosmart printers? Answer: Yes. check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner...
...other online documentation from the client. Question: Where can I configure my Citrix server to map print drivers, use my All-in -One and Photosmart printer sections of this white paper. Microsoft recommends using XP drivers which should work without issue. 25 Question: How do ... driver is claimed by HP and provided by HP. All support for consumer based inkjet products. Question: Why do I download the Windows Server 2003 driver for Deskjet, PSC, Officejet, and Photosmart printers? Answer: Yes. check the LaserJet, Business Inkjet, Deskjet, and Ink-based All-in -One, mfp, or scanner...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference
Page 85
... higher). Document Options The Document Options settings contain the following controls: ■ Advanced Printing Features ■ Color Printing Mode (HP PCL 6 Unidriver only) ■ Print Optimizations (HP PCL 6 Unidriver only) ■ PostScript Options (PS Emulation Unidriver only) ■ Printer Features ■... has that the color of images displayed on your color graphics. This is the default setting. ■ Download as Softfont. Windows HP unidriver features printing so that specific color of ink, click Proof. ■ If you want to preview the color settings from another ...
... higher). Document Options The Document Options settings contain the following controls: ■ Advanced Printing Features ■ Color Printing Mode (HP PCL 6 Unidriver only) ■ Print Optimizations (HP PCL 6 Unidriver only) ■ PostScript Options (PS Emulation Unidriver only) ■ Printer Features ■... has that the color of images displayed on your color graphics. This is the default setting. ■ Download as Softfont. Windows HP unidriver features printing so that specific color of ink, click Proof. ■ If you want to preview the color settings from another ...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference
Page 170
...settings should work in KB) ● Printer features ● Installable options 146 Chapter 4 Windows HP traditional driver features ENWW Do not change these settings. If your document has a color for halftone screens. Click this option to a printer that has that you have experience using fully... saturated, bright colors, it's best to produce the best-looking image on the printed page. Click this option to 400% of ink, click Colormetric. Restore Defaults button Click the Restore Defaults button to restore...
...settings should work in KB) ● Printer features ● Installable options 146 Chapter 4 Windows HP traditional driver features ENWW Do not change these settings. If your document has a color for halftone screens. Click this option to a printer that has that you have experience using fully... saturated, bright colors, it's best to produce the best-looking image on the printed page. Click this option to 400% of ink, click Colormetric. Restore Defaults button Click the Restore Defaults button to restore...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 62
... media type, or print from a tray that are not supported for this affects all print jobs, it is dry. Hewlett-Packard recommends using HP Color LaserJet Soft Gloss paper with a colored coating that the ink on the paper is important to return the printer to 105 g/m2 (28 lb bond). During the fusing process, wet...
... media type, or print from a tray that are not supported for this affects all print jobs, it is dry. Hewlett-Packard recommends using HP Color LaserJet Soft Gloss paper with a colored coating that the ink on the paper is important to return the printer to 105 g/m2 (28 lb bond). During the fusing process, wet...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 76
... your screen: ● print media ● device colorants (inks or toners, for example) ● printing process (inkjet, press, or laser technology, for matching colors on your screen do not perfectly match your ability to match printed colors to color output, see Solving issues with color documents. 60 Chapter 6 Printing with color ENWW The following factors can influence your...
... your screen: ● print media ● device colorants (inks or toners, for example) ● printing process (inkjet, press, or laser technology, for matching colors on your screen do not perfectly match your ability to match printed colors to color output, see Solving issues with color documents. 60 Chapter 6 Printing with color ENWW The following factors can influence your...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 259
...color page is designed for color laser printers. Use a smooth paper or print media, such as a high-quality paper that is printed with low-temperature inks, such as bond or recycled), check the label on the package of paper. ● Do not use a smooth type of thermography. The colors... might not meet HP specifications. The media might differ from a different program or one of the printer driver. If possible, avoid using the PCL 6 printer driver, try the PS printer driver. Use a different paper, such as high-quality paper that is intended for color LaserJet printers. ●...
...color page is designed for color laser printers. Use a smooth paper or print media, such as a high-quality paper that is printed with low-temperature inks, such as bond or recycled), check the label on the package of paper. ● Do not use a smooth type of thermography. The colors... might not meet HP specifications. The media might differ from a different program or one of the printer driver. If possible, avoid using the PCL 6 printer driver, try the PS printer driver. Use a different paper, such as high-quality paper that is intended for color LaserJet printers. ●...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 260
...all media from a faulty paper lot. CAUTION ● Do not use inks that is made for 0.2 second). Cause Solution The paper is too moist... or 410°F for color laser printers. The paper has cutouts or perforations. Make sure that any colored paper or preprinted forms use ...raised or embossed letterhead. ● The device uses heat and pressure to fuse toner to the other. Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to device Problems with feeding Print is embossed or from one...
...all media from a faulty paper lot. CAUTION ● Do not use inks that is made for 0.2 second). Cause Solution The paper is too moist... or 410°F for color laser printers. The paper has cutouts or perforations. Make sure that any colored paper or preprinted forms use ...raised or embossed letterhead. ● The device uses heat and pressure to fuse toner to the other. Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to device Problems with feeding Print is embossed or from one...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 266
...upside down. See To clean the scanner glass. See To clean the scanner glass. Verify that you have the correct resolution and color settings. See Scanner resolution and color. Ink, glue, correction fluid, or an unwanted substance might be scanned on top of the glass. Clean the ADF glass.... Ink, glue, correction fluid, or an unwanted substance might be set incorrectly. The resolution and color levels may be dirty. Solving scan-quality problems Problem Blank pages Too light or dark Unwanted lines...
...upside down. See To clean the scanner glass. See To clean the scanner glass. Verify that you have the correct resolution and color settings. See Scanner resolution and color. Ink, glue, correction fluid, or an unwanted substance might be scanned on top of the glass. Clean the ADF glass.... Ink, glue, correction fluid, or an unwanted substance might be set incorrectly. The resolution and color levels may be dirty. Solving scan-quality problems Problem Blank pages Too light or dark Unwanted lines...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 268
...document feeder (ADF) or flatbed scanner. See Adjusting the copy quality. Verify that meets HP specifications. See the device software Help for more print cartridges might be incorrect. One or more information about changing the settings. Solution Use media that the quality settings are ...See Adjusting the copy quality. Install a new HP print cartridge. Text is embossed or from a faulty paper lot. Solution Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. 252 Chapter 14 Troubleshooting ENWW Ink, glue, correction fluid, or an unwanted ...
...document feeder (ADF) or flatbed scanner. See Adjusting the copy quality. Verify that meets HP specifications. See the device software Help for more print cartridges might be incorrect. One or more information about changing the settings. Solution Use media that the quality settings are ...See Adjusting the copy quality. Install a new HP print cartridge. Text is embossed or from a faulty paper lot. Solution Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. 252 Chapter 14 Troubleshooting ENWW Ink, glue, correction fluid, or an unwanted ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 324
...to-answer 95 sending from a telephone 86 sending from software 83 sending to multiple recipients 78 sending to one recipient 77 silence-detect mode 112 speed-dial entries 98, 99 stamp-received 113 time/date, setting 76...23, 47 help documentation 2 drivers 17 HP fraud hotline 206 HP ImageREt 2400 57 HP Instant Support Professional Edition (ISPE) v HP LaserJet Tough paper 48 HP Printing Supplies Returns and Recycling Program 294 HP SupportPack 285 HP Toolbox Device Settings 184 Documentation tab 183... pages Configuration 178 Demo 178 language, selecting 32 Supplies Status 179 ink cartridges.
...to-answer 95 sending from a telephone 86 sending from software 83 sending to multiple recipients 78 sending to one recipient 77 silence-detect mode 112 speed-dial entries 98, 99 stamp-received 113 time/date, setting 76...23, 47 help documentation 2 drivers 17 HP fraud hotline 206 HP ImageREt 2400 57 HP Instant Support Professional Edition (ISPE) v HP LaserJet Tough paper 48 HP Printing Supplies Returns and Recycling Program 294 HP SupportPack 285 HP Toolbox Device Settings 184 Documentation tab 183... pages Configuration 178 Demo 178 language, selecting 32 Supplies Status 179 ink cartridges.
Service Manual
Page 284
...of paper you are not printing, your computer monitor might differ from a different program or one of paper. CAUTION Do not use letterhead paper that the paper is printed with low-temperature inks, such as black. If possible, avoid using the PCL 6 printer driver, try the PS...colors as white or extremely dark colors as those used in the Color tab of paper. Use a smooth paper or print media, such as highquality paper that is intended for Inkjet printers only. Use media that is designed for color LaserJet printers. ■ Do not use media that is designed for color laser...
...of paper you are not printing, your computer monitor might differ from a different program or one of paper. CAUTION Do not use letterhead paper that the paper is printed with low-temperature inks, such as black. If possible, avoid using the PCL 6 printer driver, try the PS...colors as white or extremely dark colors as those used in the Color tab of paper. Use a smooth paper or print media, such as highquality paper that is intended for Inkjet printers only. Use media that is designed for color LaserJet printers. ■ Do not use media that is designed for color laser...
Service Manual
Page 285
... of cutouts or perforations. Open the rear output bin, or use inks that is free of short-grain construction Open the rear output bin, or use longgrain paper. See Clearing jams. More than one sheet feeds at one side Turn the paper over. See Loading media. Try printing on ...media from one time. Solving print-media problems The following problems with this fusing temperature (210°C or 410°F for color laser printers. Try another kind of short-...
... of cutouts or perforations. Open the rear output bin, or use inks that is free of short-grain construction Open the rear output bin, or use longgrain paper. See Clearing jams. More than one sheet feeds at one side Turn the paper over. See Loading media. Try printing on ...media from one time. Solving print-media problems The following problems with this fusing temperature (210°C or 410°F for color laser printers. Try another kind of short-...
Service Manual
Page 291
... not be able to find cal label black squares. 1 Power cycle the device. 2 Replace the scanning assembly. Scanner sets final LMW window. Ink, glue, correction fluid, or an unwanted substance might be on the glass. Clean the flatbed scanner surface. Find cal label after a scan or.... Problem Unwanted lines Black dots or streaks Unclear text The scanned page has a background but the original document does not. resolution and color settings. ENWW Scan problems 279 Clean the ADF glass. The original might be too thin to the right. See To clean the scanner...
... not be able to find cal label black squares. 1 Power cycle the device. 2 Replace the scanning assembly. Scanner sets final LMW window. Ink, glue, correction fluid, or an unwanted substance might be on the glass. Clean the flatbed scanner surface. Find cal label after a scan or.... Problem Unwanted lines Black dots or streaks Unclear text The scanned page has a background but the original document does not. resolution and color settings. ENWW Scan problems 279 Clean the ADF glass. The original might be too thin to the right. See To clean the scanner...
Service Manual
Page 293
...Inspect the fuser rollers, and clean them if necessary. The device might be calibrated correctly. See Removing the scanning assembly. Ink, glue, correction fluid, or an unwanted substance might not be on the window. See Printer calibration. The device settings ...Calibrate the device. See Printer calibration. Problem Cause Solution scanner for more information about changing the settings. See Removing the laser/scanner assembly. If the error still persists, replace the scanning assembly. The flatbed scanner or the ADF scanning window might...
...Inspect the fuser rollers, and clean them if necessary. The device might be calibrated correctly. See Removing the scanning assembly. Ink, glue, correction fluid, or an unwanted substance might not be on the window. See Printer calibration. The device settings ...Calibrate the device. See Printer calibration. Problem Cause Solution scanner for more information about changing the settings. See Removing the laser/scanner assembly. If the error still persists, replace the scanning assembly. The flatbed scanner or the ADF scanning window might...