HP Printers - Supported Citrix Presentation Server environments
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... test matrix. The only warranties for technical or editorial errors or omissions contained herein. Microsoft, Windows NT, Windows Vista and Windows are registered trademarks or trademarks of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. Citrix...
... test matrix. The only warranties for technical or editorial errors or omissions contained herein. Microsoft, Windows NT, Windows Vista and Windows are registered trademarks or trademarks of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. Citrix...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference
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...the device to a connect mode other than "disk drive". ■ Connect only one of these features can be configured from the system control panel. ■ Some HP imaging products, such as the HP Photo scanner and digital cameras configured in the camera. ■ If you want to use...format cards. ■ Secure digital cards have an error message displayed when sending an image to Windows XP, uninstall HP Image Zone and your mapped network drive after an install, try removing and reinserting the card. See the HP Color LaserJet 2820/2830/2840 device support page at a time. ...
...the device to a connect mode other than "disk drive". ■ Connect only one of these features can be configured from the system control panel. ■ Some HP imaging products, such as the HP Photo scanner and digital cameras configured in the camera. ■ If you want to use...format cards. ■ Secure digital cards have an error message displayed when sending an image to Windows XP, uninstall HP Image Zone and your mapped network drive after an install, try removing and reinserting the card. See the HP Color LaserJet 2820/2830/2840 device support page at a time. ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... ...76 Sending faxes ...77 To adjust the resolution for the current fax job 77 To send a fax to one recipient 77 To send a fax to multiple recipients 78 To send a fax by using a group-dial entry ... To use manual dial with the automatic document feeder (ADF 80 To use manual dial with the flatbed scanner 80 Redialing manually ...81 To redial manually ...81 Canceling a fax job ...82 To cancel the current fax...option 91 To change the redial-on-no-answer option 91 To change the redial-on-communication-error option 91 Receiving faxes to your computer 92 To turn off the receive-to-PC setting ...
... ...76 Sending faxes ...77 To adjust the resolution for the current fax job 77 To send a fax to one recipient 77 To send a fax to multiple recipients 78 To send a fax by using a group-dial entry ... To use manual dial with the automatic document feeder (ADF 80 To use manual dial with the flatbed scanner 80 Redialing manually ...81 To redial manually ...81 Canceling a fax job ...82 To cancel the current fax...option 91 To change the redial-on-no-answer option 91 To change the redial-on-communication-error option 91 Receiving faxes to your computer 92 To turn off the receive-to-PC setting ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... more information, see To send a fax by using a group-dial entry 1. If all redial attempts fail, the device updates the fax activity log with the error and proceeds to the next number in the group is busy or does not answer, the device redials the number based on its redial setting... is not supported in the software for the group. The device scans the document into memory, complete one -touch key for Microsoft Windows 95 or Windows NT, but you are scanning from the flatbed scanner, select YES when Send from glass? 1=Yes 2=No appears, and then press ENTER. If a number in the...
... more information, see To send a fax by using a group-dial entry 1. If all redial attempts fail, the device updates the fax activity log with the error and proceeds to the next number in the group is busy or does not answer, the device redials the number based on its redial setting... is not supported in the software for the group. The device scans the document into memory, complete one -touch key for Microsoft Windows 95 or Windows NT, but you are scanning from the flatbed scanner, select YES when Send from glass? 1=Yes 2=No appears, and then press ENTER. If a number in the...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...ENTER. 6. Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. On the device control panel, dial the first fax number by using the alphanumeric buttons, ...an access code for numbers that you can print the fax activity log by adding the error, and then it proceeds to the next number in the group is not supported in ...you are finished dialing numbers, go to the next step. 5. Press ENTER. 4. Press START FAX. Complete one of the following instructions to send a fax to a group of the following tasks: To continue dialing numbers...
...ENTER. 6. Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. On the device control panel, dial the first fax number by using the alphanumeric buttons, ...an access code for numbers that you can print the fax activity log by adding the error, and then it proceeds to the next number in the group is not supported in ...you are finished dialing numbers, go to the next step. 5. Press ENTER. 4. Press START FAX. Complete one of the following instructions to send a fax to a group of the following tasks: To continue dialing numbers...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...came in the device box. 214 Chapter 14 Troubleshooting ENWW If the problem persists, replace the ADF pick roller. If the error persists, contact HP Customer Care. Do information pages print? If the print quality from the internal tests and the copy from the ADF. ...See Changing the automatic document feeder (ADF). 1. See To clean the scanner glass. 2. See Control panel messages for a list of common messages that came in Control panel shows an error...
...came in the device box. 214 Chapter 14 Troubleshooting ENWW If the problem persists, replace the ADF pick roller. If the error persists, contact HP Customer Care. Do information pages print? If the print quality from the internal tests and the copy from the ADF. ...See Changing the automatic document feeder (ADF). 1. See To clean the scanner glass. 2. See Control panel messages for a list of common messages that came in Control panel shows an error...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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If the error persists, contact HP Customer Care. Group dial not allowed in group ...only to the phone line, and making one -touch buttons (programmed as June 35. Add one copy. Insert Memory Card Card is in a telephone to copies made from the flatbed scanner. Invalid date An invalid date was inserted ...response. Alert and warning messages (continued) Control panel message Description Recommended action Fax Send error An error occurred while trying to clear the error. Adding a group-dial to another reduction/enlargement setting. fewer pages. Make sure that...
If the error persists, contact HP Customer Care. Group dial not allowed in group ...only to the phone line, and making one -touch buttons (programmed as June 35. Add one copy. Insert Memory Card Card is in a telephone to copies made from the flatbed scanner. Invalid date An invalid date was inserted ...response. Alert and warning messages (continued) Control panel message Description Recommended action Fax Send error An error occurred while trying to clear the error. Adding a group-dial to another reduction/enlargement setting. fewer pages. Make sure that...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... support or the support flyer that came in the wrong position, or is enabled. If the error persists, contact HP Customer Care. Reload the media in the device box. Only 1 memory card at a time More than one memory card. Press ENTER to retry receiving the fax. Plug the device phone cord into a jack... dialing the correct fax number. No Proof Sheet Found The proof sheet is not on the scanner, is in the device box. Remove all but did not detect that the proof sheet is in the scanner and is on the device control panel, and then press ENTER. Page too complex [Enter] to...
... support or the support flyer that came in the wrong position, or is enabled. If the error persists, contact HP Customer Care. Reload the media in the device box. Only 1 memory card at a time More than one memory card. Press ENTER to retry receiving the fax. Plug the device phone cord into a jack... dialing the correct fax number. No Proof Sheet Found The proof sheet is not on the scanner, is in the device box. Remove all but did not detect that the proof sheet is in the scanner and is on the device control panel, and then press ENTER. Page too complex [Enter] to...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... has been removed from the computer software, or press CANCEL. ProofSheet Error Not Readable The proof sheet cannot be selected on the scanner, or the proof sheet is properly positioned on the proof sheet. Select one paper type A paper type might not be read because the bubbles ...came in color shading can impact the performance of first job. Settings cleared The device has cleared job settings. The first pending job will cease when first job completes. Unknown Memory Card Error There is using nonHP supplies is not made by HP. If the error persists, contact HP Customer ...
... has been removed from the computer software, or press CANCEL. ProofSheet Error Not Readable The proof sheet cannot be selected on the scanner, or the proof sheet is properly positioned on the proof sheet. Select one paper type A paper type might not be read because the bubbles ...came in color shading can impact the performance of first job. Settings cleared The device has cleared job settings. The first pending job will cease when first job completes. Unknown Memory Card Error There is using nonHP supplies is not made by HP. If the error persists, contact HP Customer ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... the device to initialize. If the error persists, contact HP Customer Care. If the error persists, contact HP Customer Care. Recommended action Turn off then on The device has experienced an internal firmware error. Critical error messages (continued) Control panel message Description 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192...
... the device to initialize. If the error persists, contact HP Customer Care. If the error persists, contact HP Customer Care. Recommended action Turn off then on The device has experienced an internal firmware error. Critical error messages (continued) Control panel message Description 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... sending a fax Verify that the original documents are correctly loaded into the ADF input tray or flatbed scanner. The rings-to check the installation. size setting. Voice call problems Problem Voice calls are ahead of... are waiting to determine which settings you send include a block You might have data missing from the flatbed scanner with See Changing the default glass- The answer mode or rings-toanswer settings might not be sending a fax...Note ENWW Problem Cause Solution Faxes that you send have an error condition, such as being received by itself.
... sending a fax Verify that the original documents are correctly loaded into the ADF input tray or flatbed scanner. The rings-to check the installation. size setting. Voice call problems Problem Voice calls are ahead of... are waiting to determine which settings you send include a block You might have data missing from the flatbed scanner with See Changing the default glass- The answer mode or rings-toanswer settings might not be sending a fax...Note ENWW Problem Cause Solution Faxes that you send have an error condition, such as being received by itself.
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... sending to multiple recipients 78 sending to one recipient 77 silence-detect mode 112 speed-...HP Toolbox 182 features 4, 6 feeding problems, troubleshooting 245 file, scanning to Macintosh 124 first page, different 49 Fit to Page setting faxing 96 printing 42 flashing lights 217 flatbed scanner...HP fraud hotline 206 HP ImageREt 2400 57 HP Instant Support Professional Edition (ISPE) v HP LaserJet Tough paper 48 HP Printing Supplies Returns and Recycling Program 294 HP SupportPack 285 HP...lights, device control panel error messages 217 information pages Configuration 178 Demo 178 language, selecting ...
... sending to multiple recipients 78 sending to one recipient 77 silence-detect mode 112 speed-...HP Toolbox 182 features 4, 6 feeding problems, troubleshooting 245 file, scanning to Macintosh 124 first page, different 49 Fit to Page setting faxing 96 printing 42 flashing lights 217 flatbed scanner...HP fraud hotline 206 HP ImageREt 2400 57 HP Instant Support Professional Edition (ISPE) v HP LaserJet Tough paper 48 HP Printing Supplies Returns and Recycling Program 294 HP SupportPack 285 HP...lights, device control panel error messages 217 information pages Configuration 178 Demo 178 language, selecting ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...295 messages control panel 217 messages, error 217 Microsoft Windows. See tray 2 options. See settings ordering supplies and accessories v, 274 originals, loading ADF 31 flatbed scanner 30 OS/2 support 14 output ...noise specifications 288 non-HP print cartridges 205 number of copies, changing 70 O OCR software installing 129 on-site service agreements 285 on/off switch, locating 9 one-touch keys, fax ... from 84 models 4 monitors, color matching 60 multiple pages per sheet 41 output options 44 preprinted 46 selecting 22 specifications 23 tough, HP LaserJet 48 tray selection 40 troubleshooting 243...
...295 messages control panel 217 messages, error 217 Microsoft Windows. See tray 2 options. See settings ordering supplies and accessories v, 274 originals, loading ADF 31 flatbed scanner 30 OS/2 support 14 output ...noise specifications 288 non-HP print cartridges 205 number of copies, changing 70 O OCR software installing 129 on-site service agreements 285 on/off switch, locating 9 one-touch keys, fax ... from 84 models 4 monitors, color matching 60 multiple pages per sheet 41 output options 44 preprinted 46 selecting 22 specifications 23 tough, HP LaserJet 48 tray selection 40 troubleshooting 243...
Service Manual
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... page 306 Supplies Status page 306 Usage page...306 Engine-test page 307 Error log...307 Fax reports...307 Fax activity log 307 Fax call report...307 T.30 protocol trace 308 HP Toolbox...317 To view HP Toolbox 317 Troubleshooting tab 317 Service menu...318 Restoring the factory-set defaults... 318 Cleaning the paper path 318 Setting the scanner bulb power save time 319 Reducing paper curl 319 Service-only...
... page 306 Supplies Status page 306 Usage page...306 Engine-test page 307 Error log...307 Fax reports...307 Fax activity log 307 Fax call report...307 T.30 protocol trace 308 HP Toolbox...317 To view HP Toolbox 317 Troubleshooting tab 317 Service menu...318 Restoring the factory-set defaults... 318 Cleaning the paper path 318 Setting the scanner bulb power save time 319 Reducing paper curl 319 Service-only...
Service Manual
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One other sensor detects an open ADF door. Clear, Reload. The scanner returns to the form sensor. appears on the controlpanel display. ■ Stall jam-When a page that detect paper. The ADF then attempts three times, or for the ADF), the scanner returns to the home position on the right side of the scanner... The form sensor detects the top and bottom edges of operation ENWW A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. This is usually remedied by cycling the power. 106 Chapter 4 Theory of the document. The ...
One other sensor detects an open ADF door. Clear, Reload. The scanner returns to the form sensor. appears on the controlpanel display. ■ Stall jam-When a page that detect paper. The ADF then attempts three times, or for the ADF), the scanner returns to the home position on the right side of the scanner... The form sensor detects the top and bottom edges of operation ENWW A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. This is usually remedied by cycling the power. 106 Chapter 4 Theory of the document. The ...
Service Manual
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... messages for a list of common messages that will help you correct the error. See Removing the scanning assembly. Table 6-1 Troubleshooting checklist (continued) Step Verification step number Possible problems Scanner bulb does not light. 2 Does Ready appear in the control panel, ... that the cables from the ADF. message. the device control panel? If the error persists, replace parts one at a time in the following order one at a time: the ADF, the scanner, and then finally the formatter. Solutions Removing the scanning assembly. See Replacing the ...
... messages for a list of common messages that will help you correct the error. See Removing the scanning assembly. Table 6-1 Troubleshooting checklist (continued) Step Verification step number Possible problems Scanner bulb does not light. 2 Does Ready appear in the control panel, ... that the cables from the ADF. message. the device control panel? If the error persists, replace parts one at a time in the following order one at a time: the ADF, the scanner, and then finally the formatter. Solutions Removing the scanning assembly. See Replacing the ...
Service Manual
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...might be a problem with the If printing through the network, network connection. know works. (HP Color LaserJet 2830/2840 all -in -one telephone line and try again to the Disconnect the other connector. The cable is 1 Try ...error occurred during the device by the installation procedure. Review and reset the device fax settings. The device fax settings are not connected in the correct HP Color LaserJet 2840 all -in -one or are set incorrectly. plugged in, or telephone devices LaserJet 2830 all-in -one (HP Color LaserJet order. correctly. See To clean the scanner...
...might be a problem with the If printing through the network, network connection. know works. (HP Color LaserJet 2830/2840 all -in -one telephone line and try again to the Disconnect the other connector. The cable is 1 Try ...error occurred during the device by the installation procedure. Review and reset the device fax settings. The device fax settings are not connected in the correct HP Color LaserJet 2840 all -in -one or are set incorrectly. plugged in, or telephone devices LaserJet 2830 all-in -one (HP Color LaserJet order. correctly. See To clean the scanner...
Service Manual
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... correctly Uninstall and then reinstall the from a software or an error occurred during reinstallation. The software application or the 1 Verify that you are using HP Toolbox. If the problem still persists, replace the formatter. If... the issue persists, verify that you use the SCAN correctly. back to tab. CAUTION Scan-to folder or scan-to-email software application might exist. Network problems might not be recognizing the scanner correct scanner driver. If the error...
... correctly Uninstall and then reinstall the from a software or an error occurred during reinstallation. The software application or the 1 Verify that you are using HP Toolbox. If the problem still persists, replace the formatter. If... the issue persists, verify that you use the SCAN correctly. back to tab. CAUTION Scan-to folder or scan-to-email software application might exist. Network problems might not be recognizing the scanner correct scanner driver. If the error...
Service Manual
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... Removing the scanning assembly. Table 6-3 Critical error messages (continued) Control panel message Description 51 Laser Error The device has experienced an internal hardware error. 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The device has experienced an internal hardware error. Recommended action Turn off the power...
... Removing the scanning assembly. Table 6-3 Critical error messages (continued) Control panel message Description 51 Laser Error The device has experienced an internal hardware error. 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The device has experienced an internal hardware error. Recommended action Turn off the power...
Service Manual
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... part numbers 370 rotary-drive assembly diagrams and part numbers 374 removing 196 S Scan to tab, HP Toolbox 55 scanline reports 301 scanner error messages 252, 254 operations 104 part numbers 336, 339 PowerSave settings 319 removing 148 scanner release button, locating 6 scanning ADF, loading originals 51 blank pages, troubleshooting 278 loading originals on...
... part numbers 370 rotary-drive assembly diagrams and part numbers 374 removing 196 S Scan to tab, HP Toolbox 55 scanline reports 301 scanner error messages 252, 254 operations 104 part numbers 336, 339 PowerSave settings 319 removing 148 scanner release button, locating 6 scanning ADF, loading originals 51 blank pages, troubleshooting 278 loading originals on...