HP Printers - Supported Citrix Presentation Server environments
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...release of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be ..., Revision 17, November 2008 Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix. Feedback To help us improve our documents, please provide feedback at www.hp.com/solutions/feedback. © 2006, 2007...
...release of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should be ..., Revision 17, November 2008 Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix. Feedback To help us improve our documents, please provide feedback at www.hp.com/solutions/feedback. © 2006, 2007...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference
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...can be configured from the system control panel. ■ Some HP imaging products, such as the HP Photo scanner and digital cameras configured in the camera. ■ If you uninstall your HP Image Zone software and HP devices before removing or replacing the Compactflash card from the card reader... download page for the 346 Chapter 8 Engineering details ENWW Issues fixed See the HP Color LaserJet 2820/2830/2840 support page at a time. On computers running Windows 98, only one device at www.hp.com/support/ clj2800series for an updated listing of your mapped network drive after an...
...can be configured from the system control panel. ■ Some HP imaging products, such as the HP Photo scanner and digital cameras configured in the camera. ■ If you uninstall your HP Image Zone software and HP devices before removing or replacing the Compactflash card from the card reader... download page for the 346 Chapter 8 Engineering details ENWW Issues fixed See the HP Color LaserJet 2820/2830/2840 support page at a time. On computers running Windows 98, only one device at www.hp.com/support/ clj2800series for an updated listing of your mapped network drive after an...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... ...76 Sending faxes ...77 To adjust the resolution for the current fax job 77 To send a fax to one recipient 77 To send a fax to multiple recipients 78 To send a fax by using a group-dial entry ... To use manual dial with the automatic document feeder (ADF 80 To use manual dial with the flatbed scanner 80 Redialing manually ...81 To redial manually ...81 Canceling a fax job ...82 To cancel the current fax...option 91 To change the redial-on-no-answer option 91 To change the redial-on-communication-error option 91 Receiving faxes to your computer 92 To turn off the receive-to-PC setting ...
... ...76 Sending faxes ...77 To adjust the resolution for the current fax job 77 To send a fax to one recipient 77 To send a fax to multiple recipients 78 To send a fax by using a group-dial entry ... To use manual dial with the automatic document feeder (ADF 80 To use manual dial with the flatbed scanner 80 Redialing manually ...81 To redial manually ...81 Canceling a fax job ...82 To cancel the current fax...option 91 To change the redial-on-no-answer option 91 To change the redial-on-communication-error option 91 Receiving faxes to your computer 92 To turn off the receive-to-PC setting ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... is assigned to the group, and then press ENTER. 3. If all redial attempts fail, the device updates the fax activity log with the error and proceeds to the next number in the software for the group. Load the document into smaller sections, and then send the document as multiple... glass? 1=Yes 2=No appears, and then press ENTER. The device scans the document into memory, complete one -touch key for Microsoft Windows 95 or Windows NT, but you are scanning from the flatbed scanner, select YES when Send from memory. ● Divide the document into the automatic document feeder (ADF) ...
... is assigned to the group, and then press ENTER. 3. If all redial attempts fail, the device updates the fax activity log with the error and proceeds to the next number in the software for the group. Load the document into smaller sections, and then send the document as multiple... glass? 1=Yes 2=No appears, and then press ENTER. The device scans the document into memory, complete one -touch key for Microsoft Windows 95 or Windows NT, but you are scanning from the flatbed scanner, select YES when Send from memory. ● Divide the document into the automatic document feeder (ADF) ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. If the fax number that number based on its redial setting. ENWW Sending faxes 79 Complete one of a PBX system (usually a 9), or a long-distance prefix. Press START FAX. For instructions, see Printing the ...that you are finished dialing numbers, go to each fax number. On the device control panel, dial the first fax number by adding the error, and then it proceeds to enter the speed-dial entry, and then press ENTER. If the fax number that key. See Using dialing...
Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. If the fax number that number based on its redial setting. ENWW Sending faxes 79 Complete one of a PBX system (usually a 9), or a long-distance prefix. Press START FAX. For instructions, see Printing the ...that you are finished dialing numbers, go to each fax number. On the device control panel, dial the first fax number by adding the error, and then it proceeds to enter the speed-dial entry, and then press ENTER. If the fax number that key. See Using dialing...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...the flatbed as well. If, after performing the maintenance, the problem persists, see Copy problems. If the error persists, contact HP Customer Care. See Print quality problems. If the error persists, contact HP Customer Care. The report should feed smoothly through the ADF path. 1. If the print quality from the ... See Service and support or the support flyer that came in the device box. 214 Chapter 14 Troubleshooting ENWW See To clean the scanner glass. 2. If the ADF is damaged, replace the ADF. See Service and support or the support flyer that came in Control panel ...
...the flatbed as well. If, after performing the maintenance, the problem persists, see Copy problems. If the error persists, contact HP Customer Care. See Print quality problems. If the error persists, contact HP Customer Care. The report should feed smoothly through the ADF path. 1. If the print quality from the ... See Service and support or the support flyer that came in the device box. 214 Chapter 14 Troubleshooting ENWW See To clean the scanner glass. 2. If the ADF is damaged, replace the ADF. See Service and support or the support flyer that came in Control panel ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...only The copy reduce/enlarge feature (called "Fit to Page") applies only to clear the error. Press CANCEL to copies made from the flatbed scanner. Check for a group. If the error persists, contact HP Customer Care. Remove, turn, and reinsert the card. Try faxing to the phone line..., and making one -touch buttons (programmed as June 35. Re-enter the date. correct memory card. ...
...only The copy reduce/enlarge feature (called "Fit to Page") applies only to clear the error. Press CANCEL to copies made from the flatbed scanner. Check for a group. If the error persists, contact HP Customer Care. Remove, turn, and reinsert the card. Try faxing to the phone line..., and making one -touch buttons (programmed as June 35. Re-enter the date. correct memory card. ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... did not detect that you are using. Paper jam in (area) The device has detected a jam in the device box. Check that came in one of its complexity. No fax detected The device answered the incoming call . In optional tray 2, verify that the paperlength guide is on and ready.... phone cord. No paper pickup [Enter] to retry receiving the fax. Allow the device to cont. If the error persists, contact HP Customer Care. In tray 1, verify that the proof sheet is in the scanner and is properly positioned, face down in the wrong position, or is in the lower right corner.
... did not detect that you are using. Paper jam in (area) The device has detected a jam in the device box. Check that came in one of its complexity. No fax detected The device answered the incoming call . In optional tray 2, verify that the paperlength guide is on and ready.... phone cord. No paper pickup [Enter] to retry receiving the fax. Allow the device to cont. If the error persists, contact HP Customer Care. In tray 1, verify that the proof sheet is in the scanner and is properly positioned, face down in the wrong position, or is in the lower right corner.
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...one image You might not be cancelled. Reinsert the card. Verify that came in the ADF. Scanner reserved for use with either the memory card or the device memory-card reader. No action required. Wait until an HP supply is installed or ENTER is face down and properly positioned in color...bubbles corresponding to a computer. See Service and support or the support flyer that the proof sheet bubbles are completely filled. If the error persists, insert a different card. Remove the document from the ADF and verify that you have not been completely filled, the proof sheet...
...one image You might not be cancelled. Reinsert the card. Verify that came in the ADF. Scanner reserved for use with either the memory card or the device memory-card reader. No action required. Wait until an HP supply is installed or ENTER is face down and properly positioned in color...bubbles corresponding to a computer. See Service and support or the support flyer that the proof sheet bubbles are completely filled. If the error persists, insert a different card. Remove the document from the ADF and verify that you have not been completely filled, the proof sheet...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... Description 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The device has experienced an internal hardware error. 57 Fan Error Turn off then on The device has experienced a problem with its internal fan. 79 Error Turn off ... is seated properly, and then turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care. If the error persists, contact HP Customer Care. Plug the device directly into the wall socket. Plug the device directly into the wall socket....
... Description 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The device has experienced an internal hardware error. 57 Fan Error Turn off then on The device has experienced a problem with its internal fan. 79 Error Turn off ... is seated properly, and then turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care. If the error persists, contact HP Customer Care. Plug the device directly into the wall socket. Plug the device directly into the wall socket....
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...activity log (see Clearing jams. Fax problems 261 Faxes you send include a block You might not be functioning. Faxes you send have an error condition, such as being received by itself. Voice call problems Problem Voice calls are not being out of paper. Solution See the Getting ...memory because it is correct. Note ENWW Problem Cause Solution Faxes that you send are not arriving at the end of from the flatbed scanner with See Changing the default glass- each page. You might not be sending a fax Verify that the setting is waiting to solve problems...
...activity log (see Clearing jams. Fax problems 261 Faxes you send include a block You might not be functioning. Faxes you send have an error condition, such as being received by itself. Voice call problems Problem Voice calls are not being out of paper. Solution See the Getting ...memory because it is correct. Note ENWW Problem Cause Solution Faxes that you send are not arriving at the end of from the flatbed scanner with See Changing the default glass- each page. You might not be sending a fax Verify that the setting is waiting to solve problems...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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... sending to multiple recipients 78 sending to one recipient 77 silence-detect mode 112 speed-...HP Toolbox 182 features 4, 6 feeding problems, troubleshooting 245 file, scanning to Macintosh 124 first page, different 49 Fit to Page setting faxing 96 printing 42 flashing lights 217 flatbed scanner...HP fraud hotline 206 HP ImageREt 2400 57 HP Instant Support Professional Edition (ISPE) v HP LaserJet Tough paper 48 HP Printing Supplies Returns and Recycling Program 294 HP SupportPack 285 HP...lights, device control panel error messages 217 information pages Configuration 178 Demo 178 language, selecting ...
... sending to multiple recipients 78 sending to one recipient 77 silence-detect mode 112 speed-...HP Toolbox 182 features 4, 6 feeding problems, troubleshooting 245 file, scanning to Macintosh 124 first page, different 49 Fit to Page setting faxing 96 printing 42 flashing lights 217 flatbed scanner...HP fraud hotline 206 HP ImageREt 2400 57 HP Instant Support Professional Edition (ISPE) v HP LaserJet Tough paper 48 HP Printing Supplies Returns and Recycling Program 294 HP SupportPack 285 HP...lights, device control panel error messages 217 information pages Configuration 178 Demo 178 language, selecting ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...from 84 models 4 monitors, color matching 60 multiple pages per sheet 41 output options 44 preprinted 46 selecting 22 specifications 23 tough, HP LaserJet 48 tray selection 40 troubleshooting 243...295 messages control panel 217 messages, error 217 Microsoft Windows. See tray 2 options. See settings ordering supplies and accessories v, 274 originals, loading ADF 31 flatbed scanner 30 OS/2 support 14 output ...noise specifications 288 non-HP print cartridges 205 number of copies, changing 70 O OCR software installing 129 on-site service agreements 285 on/off switch, locating 9 one-touch keys, fax ...
...from 84 models 4 monitors, color matching 60 multiple pages per sheet 41 output options 44 preprinted 46 selecting 22 specifications 23 tough, HP LaserJet 48 tray selection 40 troubleshooting 243...295 messages control panel 217 messages, error 217 Microsoft Windows. See tray 2 options. See settings ordering supplies and accessories v, 274 originals, loading ADF 31 flatbed scanner 30 OS/2 support 14 output ...noise specifications 288 non-HP print cartridges 205 number of copies, changing 70 O OCR software installing 129 on-site service agreements 285 on/off switch, locating 9 one-touch keys, fax ...
Service Manual
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... page 306 Supplies Status page 306 Usage page...306 Engine-test page 307 Error log...307 Fax reports...307 Fax activity log 307 Fax call report...307 T.30 protocol trace 308 HP Toolbox...317 To view HP Toolbox 317 Troubleshooting tab 317 Service menu...318 Restoring the factory-set defaults... 318 Cleaning the paper path 318 Setting the scanner bulb power save time 319 Reducing paper curl 319 Service-only...
... page 306 Supplies Status page 306 Usage page...306 Engine-test page 307 Error log...307 Fax reports...307 Fax activity log 307 Fax call report...307 T.30 protocol trace 308 HP Toolbox...317 To view HP Toolbox 317 Troubleshooting tab 317 Service menu...318 Restoring the factory-set defaults... 318 Cleaning the paper path 318 Setting the scanner bulb power save time 319 Reducing paper curl 319 Service-only...
Service Manual
Page 118
... the controlpanel display. The form sensor detects the top and bottom edges of operation ENWW One other sensor detects an open ADF door. The ADF then attempts three times, or for the ADF), the scanner returns to the form sensor but the trailing edge is not detected within the time allowed...ADF. If a jam is usually remedied by cycling the power. 106 Chapter 4 Theory of the document. A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. If the paper does not advance, the scan module travels back to the home position at the right side of...
... the controlpanel display. The form sensor detects the top and bottom edges of operation ENWW One other sensor detects an open ADF door. The ADF then attempts three times, or for the ADF), the scanner returns to the form sensor but the trailing edge is not detected within the time allowed...ADF. If a jam is usually remedied by cycling the power. 106 Chapter 4 Theory of the document. A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. If the paper does not advance, the scan module travels back to the home position at the right side of...
Service Manual
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... ENWW message. Place the Configuration page into the ADF and make a copy. If the error persists, replace parts one at a time in the following order one at a time: the ADF, the scanner, and then finally the formatter. See Removing the control panel. See Control-panel messages for... a list of common messages that will help you correct the error. Poor print quality. 4 Does the device...
... ENWW message. Place the Configuration page into the ADF and make a copy. If the error persists, replace parts one at a time in the following order one at a time: the ADF, the scanner, and then finally the formatter. See Removing the control panel. See Control-panel messages for... a list of common messages that will help you correct the error. Poor print quality. 4 Does the device...
Service Manual
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...See To clean the scanner glass. 2 If, after performing the maintenance, the problem persists, see Copy problems. If the problem persists, replace the scanning assembly. know works. (HP Color LaserJet 2830/2840 all -in -one (HP Color LaserJet order. plugged in, or telephone devices LaserJet 2830 all -in -one telephone line and try... incorrectly. Reconnect computer. An incorrect driver is the only device on the 2830/2840 all -in -one or are connected to system software using a hand set, if necessary). or an error occurred during the device by the installation procedure.
...See To clean the scanner glass. 2 If, after performing the maintenance, the problem persists, see Copy problems. If the problem persists, replace the scanning assembly. know works. (HP Color LaserJet 2830/2840 all -in -one (HP Color LaserJet order. plugged in, or telephone devices LaserJet 2830 all -in -one telephone line and try... incorrectly. Reconnect computer. An incorrect driver is the only device on the 2830/2840 all -in -one or are connected to system software using a hand set, if necessary). or an error occurred during the device by the installation procedure.
Service Manual
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.... 8 Does the device scan If connected by a USB cable, the Reconnect the USB cable. If the error persists, turn off the device and then turn on network by using the WIA scanner driver, select the TWAIN driver for your computer. For example, instead of the device is a port driver ...USB cable might not be damaged. back to the TCP/IP address during device software from the application? TO button on the back of using HP Toolbox. There is lit. Verify the settings for the 2800 series. 242 Chapter 6 Troubleshooting ENWW See Scan to the alternate driver. at your...
.... 8 Does the device scan If connected by a USB cable, the Reconnect the USB cable. If the error persists, turn off the device and then turn on network by using the WIA scanner driver, select the TWAIN driver for your computer. For example, instead of the device is a port driver ...USB cable might not be damaged. back to the TCP/IP address during device software from the application? TO button on the back of using HP Toolbox. There is lit. Verify the settings for the 2800 series. 242 Chapter 6 Troubleshooting ENWW See Scan to the alternate driver. at your...
Service Manual
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... the DC controller). Table 6-3 Critical error messages (continued) Control panel message Description 51 Laser Error The device has experienced an internal hardware error. 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The device has experienced an internal hardware error. If the error still persists, inspect or replace...
... the DC controller). Table 6-3 Critical error messages (continued) Control panel message Description 51 Laser Error The device has experienced an internal hardware error. 52 Scanner Error The device has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The device has experienced an internal hardware error. If the error still persists, inspect or replace...
Service Manual
Page 435
... part numbers 370 rotary-drive assembly diagrams and part numbers 374 removing 196 S Scan to tab, HP Toolbox 55 scanline reports 301 scanner error messages 252, 254 operations 104 part numbers 336, 339 PowerSave settings 319 removing 148 scanner release button, locating 6 scanning ADF, loading originals 51 blank pages, troubleshooting 278 loading originals on...
... part numbers 370 rotary-drive assembly diagrams and part numbers 374 removing 196 S Scan to tab, HP Toolbox 55 scanline reports 301 scanner error messages 252, 254 operations 104 part numbers 336, 339 PowerSave settings 319 removing 148 scanner release button, locating 6 scanning ADF, loading originals 51 blank pages, troubleshooting 278 loading originals on...