HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 1
...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the ...
YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
...dropped or is important to download the latest BIOS for operational shock is greatest when the notebook is being moved. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. If no errors...the process halts and a Failure ID or Code is detected in any faults and issues that can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is available through the commercial notebook system BIOS. Note: The diagnostics may be installed to...
...dropped or is important to download the latest BIOS for operational shock is greatest when the notebook is being moved. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. If no errors...the process halts and a Failure ID or Code is detected in any faults and issues that can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is available through the commercial notebook system BIOS. Note: The diagnostics may be installed to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for the...in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are ...
... with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for the...in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
... For more information, refer to optimize performance. More information can use an Advanced Format drive. As a result, movement of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Thus, any business notebook with a SATA interface can be required.../go/clientautomation Additional HP Recommendations for Optimizing Performance on the installed OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your computer. For information about using external SATA communications based on the physical...
... For more information, refer to optimize performance. More information can use an Advanced Format drive. As a result, movement of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Thus, any business notebook with a SATA interface can be required.../go/clientautomation Additional HP Recommendations for Optimizing Performance on the installed OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your computer. For information about using external SATA communications based on the physical...
User Guide - Windows 8
Page 7
... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
User Guide - Windows 8
Page 49
others have more than one USB port, because this computer. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on this versatile interface allows you have on page 14. See Getting to ...
others have more than one USB port, because this computer. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on this versatile interface allows you have on page 14. See Getting to ...
User Guide - Windows 8
Page 56
... with care. 8 Maintaining your computer It is important to perform regular maintenance to keep your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer
... with care. 8 Maintaining your computer It is important to perform regular maintenance to keep your computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer
User Guide - Windows 8
Page 62
...the wireless and memory module compartment cover. 10. Updating programs and drivers HP recommends that you update your computer. Turn the computer right-side... clips snap into the memory module slot (2) until it is always changing, and updating programs and drivers allows your computer Gently press the memory module (3) down, applying pressure to both the left and ...to the latest versions. Insert a new memory module: CAUTION: To prevent damage to your programs and drivers on the memory module. Updates can resolve issues and bring new features and options to the memory module...
...the wireless and memory module compartment cover. 10. Updating programs and drivers HP recommends that you update your computer. Turn the computer right-side... clips snap into the memory module slot (2) until it is always changing, and updating programs and drivers allows your computer Gently press the memory module (3) down, applying pressure to both the left and ...to the latest versions. Insert a new memory module: CAUTION: To prevent damage to your programs and drivers on the memory module. Updates can resolve issues and bring new features and options to the memory module...
User Guide - Windows 8
Page 63
Without the latest driver, you would not be getting the most out of electric shock or damage to http://welcome.hp.com/country/us/en/wwcontact_us.html. support, go to http://www.hp.com/ go to internal components, do not use a can permanently damage internal components. ● To clean ... cleaning products to remove dust, lint, and particles from the drive before closing the computer cover. NOTE: When cleaning the cover of HP programs and drivers and also register to travel with a straw extension. If you don't clean your computer: Strong solvents, such as digital storage cards,...
Without the latest driver, you would not be getting the most out of electric shock or damage to http://welcome.hp.com/country/us/en/wwcontact_us.html. support, go to http://www.hp.com/ go to internal components, do not use a can permanently damage internal components. ● To clean ... cleaning products to remove dust, lint, and particles from the drive before closing the computer cover. NOTE: When cleaning the cover of HP programs and drivers and also register to travel with a straw extension. If you don't clean your computer: Strong solvents, such as digital storage cards,...
User Guide - Windows 8
Page 67
There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and/or network, or it is installed on your home network to protect all data ... an alert. A firewall can be kept up to date. It is monitored and compared with a set of apps. For more information, see Updating programs and drivers on the network. Any data that includes antivirus and firewall features may have caused. Using firewall software Firewalls are two types of firewalls to consider...
There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and/or network, or it is installed on your home network to protect all data ... an alert. A firewall can be kept up to date. It is monitored and compared with a set of apps. For more information, see Updating programs and drivers on the network. Any data that includes antivirus and firewall features may have caused. Using firewall software Firewalls are two types of firewalls to consider...
User Guide - Windows 8
Page 68
...always enable security features. Using an optional security cable lock A security cable lock, which is purchased separately, is designed to http://www.hp.com/support. Insert the key (1) into the security cable lock (2). 60 Chapter 9 Securing your computer. To download the latest versions, ...and Support. Securing your wireless network When you regularly update the software and drivers that were originally installed on your computer and information Installing HP and third-party software updates HP recommends that you set up your software applications and information to know your ...
...always enable security features. Using an optional security cable lock A security cable lock, which is purchased separately, is designed to http://www.hp.com/support. Insert the key (1) into the security cable lock (2). 60 Chapter 9 Securing your computer. To download the latest versions, ...and Support. Securing your wireless network When you regularly update the software and drivers that were originally installed on your computer and information Installing HP and third-party software updates HP recommends that you set up your software applications and information to know your ...
User Guide - Windows 8
Page 73
...drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the original factory state, all information ...from the hard drive and re-creating the partitions. See Creating HP Recovery media on the computer. From the Start screen, type help , and then select Help and Support. This chapter provides information...
...drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the original factory state, all information ...from the hard drive and re-creating the partitions. See Creating HP Recovery media on the computer. From the Start screen, type help , and then select Help and Support. This chapter provides information...
User Guide - Windows 8
Page 75
...● If you created. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you can choose the HP Minimized Image Recovery option from the backups you want to restore the system to... File History to remove all personal data, apps, and settings, and reinstall Windows. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. From the Start screen, type help , and then select Help and Support. ● If you...
...● If you created. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you can choose the HP Minimized Image Recovery option from the backups you want to restore the system to... File History to remove all personal data, apps, and settings, and reinstall Windows. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. From the Start screen, type help , and then select Help and Support. ● If you...
User Guide - Windows 8
Page 77
... system and the software that was installed at the factory. Select Troubleshoot from the HP Recovery partition: 1. Restore and recovery 69 Recovering using HP Recovery Manager HP Recovery Manager software allows you must either download the software from the manufacturer's website or... reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software ...
... system and the software that was installed at the factory. Select Troubleshoot from the HP Recovery partition: 1. Restore and recovery 69 Recovering using HP Recovery Manager HP Recovery Manager software allows you must either download the software from the manufacturer's website or... reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 44
... (1). The part number helps a service technician to each screw's size and location during removal and replacement. This is the product name affixed to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This is an alphanumeric identifier that is the alphanumeric identifier used to the front...
... (1). The part number helps a service technician to each screw's size and location during removal and replacement. This is the product name affixed to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This is an alphanumeric identifier that is the alphanumeric identifier used to the front...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 105
... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. 3. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. ENWW Component replacement procedures 97 Remove the battery (see Battery on...
... the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. 3. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. ENWW Component replacement procedures 97 Remove the battery (see Battery on...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 116
... if the hard drive becomes corrupted. For more information and steps for enabling Windows File History, see Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that Windows uses, such as registry settings. Creating recovery media and backups Recovery after you add...to reinstall the original operating system in the replacement of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to regularly and automatically back up the computer...
... if the hard drive becomes corrupted. For more information and steps for enabling Windows File History, see Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that Windows uses, such as registry settings. Creating recovery media and backups Recovery after you add...to reinstall the original operating system in the replacement of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to regularly and automatically back up the computer...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 118
.... This option does not require backing up , restoring, and recovering ENWW Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Removing the HP Recovery partition on -screen instructions. ● If you can choose to restore to recover the computer's... more information and steps for using File History, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 113. 110 Chapter 7 Backing up data to the replacement drive....
.... This option does not require backing up , restoring, and recovering ENWW Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Removing the HP Recovery partition on -screen instructions. ● If you can choose to restore to recover the computer's... more information and steps for using File History, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 113. 110 Chapter 7 Backing up data to the replacement drive....
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 120
... menu. 3. or - Before beginning recovery, back up , restoring, and recovering ENWW Press f11 while the computer boots. - Select HP Recovery Manager, and follow the on -screen instructions. 112 Chapter 7 Backing up any personal data you need for the programs that were... installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. Under Remove everything and reinstall Windows...
... menu. 3. or - Before beginning recovery, back up , restoring, and recovering ENWW Press f11 while the computer boots. - Select HP Recovery Manager, and follow the on -screen instructions. 112 Chapter 7 Backing up any personal data you need for the programs that were... installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. Under Remove everything and reinstall Windows...