HP 100C - Optical Disk Jukebox Support and Manuals
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HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 1
... assessment test to Support 31 How do I check the health of my data cartridge? (LTO only 16 How do I run L&TT 4 How do I check my drive is installed correctly 6 How do I use L&TT to find my drive serial number 7 How do I verify that my drive's firmware is up to help you follow instructions from HP support.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 2
Where is available from the L&TT web page at http://www.hp.com/support/tapetools. The user guide is the L&TT user guide?
Note The user guide is English only. Follow the Technical Support & Documentation link.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 3
... tape driver installed to run the performance tests. The download version is preferred as it could be the backup server, but it is the latest version.
• Install L&TT on the CD that can "see" your tape drive. How do I install L&TT?
• L&TT is available for free download from http://www.hp.com/support/tapetools...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 6
...
verify the HBA, cabling and drive are not causing any bottlenecks 4. If it finds your device during the scan 3. Any issues should be requested by support Install and run the device performance test to use - See if it can, select that device and run L&TT 2. How do I check my drive is...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 13
...
attention. How do I run L&TT 2. Install and run the Drive Assessment Test?
1. In the Test Execution tab, select the drive 4. Contact HP support and send the results in the ResultLog.ltt ...file. Open the Test Results tab to see the results of the test. 7. Select the Drive Assessment test from Test Group.
• Leave the options as default...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 15
..., this case. Contact support in this indicates a faulty drive. If the drive is the Drive Assessment test recommended?
The test evaluates whether or not a specific drive/tape combination will perform backups and restores as expected.
The Drive Assessment test automates HP engineering expertise to determine the location of the problem.
HP recommends that you use...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 18
... any of the data as viewed by the drives that wrote it.
3. Repeat the backup using a different drive and tape combination. After the backup, generate a support ticket for the drive on the tape. Go to Detailed Device information > Tape at address > (loaded tape) > Cartridge Health in the...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 19
Perform a clean as you normally would. 2. After the clean is finished, generate a support ticket for the drive that
was just cleaned. 3. Go to Detailed Device information > Tape at address > Ejected
Tape > Cartridge Usage section of the support ticket to see the number of cleans performed and the estimated number of cleans remaining. How...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 22
or as shown - See Drive Performance Results tab for results Set parameters as preferred - How do I run L&TT 2. and start 4. Install and run the Device Performance test?
1. Select the device and click Dev Perf on the toolbar. 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 24
Set parameters as preferred - How do I run L&TT 2. See System Performance Results tab for results Select the Backup Pre-test tab 4. and start 5. Install and run the System Performance Backup Pre-test?
1. or as shown - Select the device and click Sys Perf on the toolbar. 3.
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 25
How do I run the System Performance Restore Pre-test?
• Install and run L&TT • Select the device and click Sys Perf on the toolbar. • Select the Restore Pre-test tab • Set parameters as preferred - and start • See System Performance Results tab for results or as shown -
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 26
... 2:1 compression ratio and reasonably good error rate. or choose a different compression ratio - Note - It may not be written to a tape is set to Full Tape 5. Install and run L&TT 2. Use the Device Performance test to the tape? and start. The amount of data written that can I write to measure a specific tape/drive combination.
Note...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 27
... 3. Archive the files (to save the ticket files (one header file and one data file for each device) into a directory. 2. How do I send a support ticket by HP support Use Save Support Ticket to compress them) and e-mail the archive file via another computer.
• Use the email address given by e-mail?
• If you...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 29
... file is recorded. 4. the rest are backups of previous EventLogs.
You may be asked for troubleshooting L&TT issues. Open the Preferences menu. 2. Check Add I /O history enabled.
1. The most useful event logs have I /O History to L&TT
Support (LTT_team@hp.com). Recreate the issue so that begin with EventLog and mail them to Event Log...
HP StorageWorks Library and Tape Tools FAQ - Windows GUI Version - Page 31
Archive and e-mail this file to see the results summary. The file can be viewed using L&TT. Just double-click on it. How do I send the results of all L&TT tests are automatically saved to the ResultLog.ltt file in the /logs directory.
The results of the assessment test to Support? Scroll to the end to Support.
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