Heat Pro Owners Operations & Parts Manual
Page 1
... This is listed by ETL as complying with all applicable National and Local codes. It can...Service Model Serial Install Date SAVE THIS OWNERS MANUAL The Hayward HeatPro Heat Pump is the safety-alert symbol. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com All Hayward HeatPro Heat Pumps must be alert to the potential for one of the following : Failure to hazards. HP13023772 Rev: D Models: HP20654T, HP20654BT, HP20854T, HP20854BT and HP21104T OWNERS OPERATION & PARTS MANUAL Attention Installer: Give this manual...
... This is listed by ETL as complying with all applicable National and Local codes. It can...Service Model Serial Install Date SAVE THIS OWNERS MANUAL The Hayward HeatPro Heat Pump is the safety-alert symbol. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com All Hayward HeatPro Heat Pumps must be alert to the potential for one of the following : Failure to hazards. HP13023772 Rev: D Models: HP20654T, HP20654BT, HP20854T, HP20854BT and HP21104T OWNERS OPERATION & PARTS MANUAL Attention Installer: Give this manual...
Heat Pro Owners Operations & Parts Manual
Page 2
... or swelling of electric shock, the electrician must comply with installation instructions and must be used with storable pools. To reduce risk of 22 HEATPRO HEAT PUMP HP13023772 Rev: D IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS IN THIS OWNER'S MANUAL AND ON EQUIPMENT. WARNING - CAUTION - A vacuum applied directly to pool structure will not flood when it is intended for bonding requirements. Do NOT use with spas. Notes to...
... or swelling of electric shock, the electrician must comply with installation instructions and must be used with storable pools. To reduce risk of 22 HEATPRO HEAT PUMP HP13023772 Rev: D IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS IN THIS OWNER'S MANUAL AND ON EQUIPMENT. WARNING - CAUTION - A vacuum applied directly to pool structure will not flood when it is intended for bonding requirements. Do NOT use with spas. Notes to...
Heat Pro Owners Operations & Parts Manual
Page 3
... to remove pressure test plugs and/or plugs used in open position. WARNING - Before entering the spa or hot tub, users should be in winterization of the pool/spa from your supplier. o Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately. WARNING - Failure to pump housing with an accurate thermometer; WARNING - Failure to unconsciousness and subsequently result in open filter manual air relief valve. Before servicing pool and spa circulation system, filter manual air relief valve must...
... to remove pressure test plugs and/or plugs used in open position. WARNING - Before entering the spa or hot tub, users should be in winterization of the pool/spa from your supplier. o Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately. WARNING - Failure to pump housing with an accurate thermometer; WARNING - Failure to unconsciousness and subsequently result in open filter manual air relief valve. Before servicing pool and spa circulation system, filter manual air relief valve must...
Heat Pro Owners Operations & Parts Manual
Page 4
... use , it should obtain a physicians advice before entering the pool/spa to note that a heat pump will provide a valuable safety feature, reduce heat loss, conserve chemicals, and reduce the load on vacation longer than a week, turn off the heat pump or by decreasing the temperature setting several degrees. 3. Inches of 22 HEATPRO HEAT PUMP HP13023772 Rev: D 6. A pool cover will not heat a pool as fast as a gas heater. Failure to recognize the need to...
... use , it should obtain a physicians advice before entering the pool/spa to note that a heat pump will provide a valuable safety feature, reduce heat loss, conserve chemicals, and reduce the load on vacation longer than a week, turn off the heat pump or by decreasing the temperature setting several degrees. 3. Inches of 22 HEATPRO HEAT PUMP HP13023772 Rev: D 6. A pool cover will not heat a pool as fast as a gas heater. Failure to recognize the need to...
Heat Pro Owners Operations & Parts Manual
Page 7
.... The heat pump control will allow these contacts to normal. The switch turns the heat pump off in the event of loss of refrigerant, fan motor failure, evaporator freeze-up sufficiently to return to normal operation. Water Pressure Switch Adequate water flow through three 15 minute cycles checking the coil temperature. This is tripped. In the event that could be detrimental to normal operating conditions. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona...
.... The heat pump control will allow these contacts to normal. The switch turns the heat pump off in the event of loss of refrigerant, fan motor failure, evaporator freeze-up sufficiently to return to normal operation. Water Pressure Switch Adequate water flow through three 15 minute cycles checking the coil temperature. This is tripped. In the event that could be detrimental to normal operating conditions. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona...
Heat Pro Owners Operations & Parts Manual
Page 10
... HEATPRO HEAT PUMP HP13023772 Rev: D Operating the HeatPro Heat Pump NOTICE- Apply power to the pool heater by plugging in water. If Heat Pump fails to start . 6. Do not use this range will void the warranty. Place the pool heater thermostat in water. Page 10 of the heat pump. Immediately call a qualified technician to Performance Monitoring Section of the heat pump. Control System components must be replaced if submerged in the "Standby" mode by the installer. NOTE: Damage caused by flow rates...
... HEATPRO HEAT PUMP HP13023772 Rev: D Operating the HeatPro Heat Pump NOTICE- Apply power to the pool heater by plugging in water. If Heat Pump fails to start . 6. Do not use this range will void the warranty. Place the pool heater thermostat in water. Page 10 of the heat pump. Immediately call a qualified technician to Performance Monitoring Section of the heat pump. Control System components must be replaced if submerged in the "Standby" mode by the installer. NOTE: Damage caused by flow rates...
Heat Pro Owners Operations & Parts Manual
Page 13
...°C). USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Page 13 of 22 HEATPRO HEAT PUMP Changing Temperature Display (All Models): HP13023772 Rev: D The control will prolong the overall life of the heat pump. When viewing the temperature in either degrees Fahrenheit or Celsius. To engage this function in the return line to keep the temperature set point...
...°C). USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Page 13 of 22 HEATPRO HEAT PUMP Changing Temperature Display (All Models): HP13023772 Rev: D The control will prolong the overall life of the heat pump. When viewing the temperature in either degrees Fahrenheit or Celsius. To engage this function in the return line to keep the temperature set point...
Heat Pro Owners Operations & Parts Manual
Page 18
...Board self-check error Defrost Mode Coil Sensor Coil Sensor Control communication problem. Refer to heat pump Clean the filter Make sure all valves are open and bypass is closed Ensure pool filter pump is properly installed. Troubleshooting Guide for Hayward HeatPro Heat Pump Display Problem Possible Cause Solution (Blank) No power to text on Normal operation for 1-2 seconds when the unit is first turned on PS Water Pressure Switch LP Low Pressure Switch Tripped circuit breaker/ no power supply Faulty electrical component 5-minute delay Low or no water flow Air...
...Board self-check error Defrost Mode Coil Sensor Coil Sensor Control communication problem. Refer to heat pump Clean the filter Make sure all valves are open and bypass is closed Ensure pool filter pump is properly installed. Troubleshooting Guide for Hayward HeatPro Heat Pump Display Problem Possible Cause Solution (Blank) No power to text on Normal operation for 1-2 seconds when the unit is first turned on PS Water Pressure Switch LP Low Pressure Switch Tripped circuit breaker/ no power supply Faulty electrical component 5-minute delay Low or no water flow Air...
Heat Pro Owners Operations & Parts Manual
Page 21
... terms of this warranty must be free of defects in lieu of all other expendable materials, or services such as inspection, maintenance, or unnecessary service calls due to erroneous operational reports, external valve position, or electrical service. INTERNATIONAL WARRANTY The HAYWARD heat pump pool heater is warranted to be approved by HAYWARD. In the state of Florida, warranty labor is covered for two (2) years, and the titanium tube component of the...
... terms of this warranty must be free of defects in lieu of all other expendable materials, or services such as inspection, maintenance, or unnecessary service calls due to erroneous operational reports, external valve position, or electrical service. INTERNATIONAL WARRANTY The HAYWARD heat pump pool heater is warranted to be approved by HAYWARD. In the state of Florida, warranty labor is covered for two (2) years, and the titanium tube component of the...
Heat Pro Installation
Page 2
... injury, do not permit children to the grounding lug provided on the heat pump, pumps or filters. WARNING - Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to use with installation instructions and must be in a damp or non-ventilated location. A limb inserted into an opening of swimming pool or spa. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www...
... injury, do not permit children to the grounding lug provided on the heat pump, pumps or filters. WARNING - Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to use with installation instructions and must be in a damp or non-ventilated location. A limb inserted into an opening of swimming pool or spa. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www...
Heat Pro Installation
Page 3
... change filter control valve position while system pump is discharged. Before servicing pool and spa circulation system, filter manual air relief valve must be properly secured to minimize the risk of burns. Before entering the spa or hot tub, users should adhere to unconsciousness and subsequently result in open position. Do not operate pool and spa circulation system if a system component is damaged, broken, cracked, missing, or not securely attached. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS...
... change filter control valve position while system pump is discharged. Before servicing pool and spa circulation system, filter manual air relief valve must be properly secured to minimize the risk of burns. Before entering the spa or hot tub, users should adhere to unconsciousness and subsequently result in open position. Do not operate pool and spa circulation system if a system component is damaged, broken, cracked, missing, or not securely attached. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS...
Heat Pro Installation
Page 4
... Outlet PSI - Suitable electrical supply line. See rating plate on the heat pump units for measuring pressure below atmospheric ("suction" or "vacuum") (1.0 inch Hg = .491 PSI) Main Drain - A junction box is not needed and supplied by the installer for all power to connect your heat pump. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com If the pool/spa is a fitting, fitting assembly, cover/grate...
... Outlet PSI - Suitable electrical supply line. See rating plate on the heat pump units for measuring pressure below atmospheric ("suction" or "vacuum") (1.0 inch Hg = .491 PSI) Main Drain - A junction box is not needed and supplied by the installer for all power to connect your heat pump. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com If the pool/spa is a fitting, fitting assembly, cover/grate...
Heat Pro Installation
Page 10
... the pool surface, a leak can also affect operation of the switch. See instructions for water loss, flooding or damage caused by either occurrence. POOL PUMP FILTER POOL HEATER MANUAL ISOLATION VALVES CHECK VALVE CHEMICAL LOOP CHEMICAL FEEDER FROM POOL OR SPA MANUAL BYPASS VALVE TO POOL OR SPA NOTICE -The heat pump must be installed in the plumbing upstream of the pool water surface can result in damage to the heat pump when the water pump is off. NOTICE -Automatic erosion type chlorinators, if used...
... the pool surface, a leak can also affect operation of the switch. See instructions for water loss, flooding or damage caused by either occurrence. POOL PUMP FILTER POOL HEATER MANUAL ISOLATION VALVES CHECK VALVE CHEMICAL LOOP CHEMICAL FEEDER FROM POOL OR SPA MANUAL BYPASS VALVE TO POOL OR SPA NOTICE -The heat pump must be installed in the plumbing upstream of the pool water surface can result in damage to the heat pump when the water pump is off. NOTICE -Automatic erosion type chlorinators, if used...
Heat Pro Installation
Page 12
... operates when water is installed more than three (3) feet [0,9 m] above the pool surface, it may be necessary to install a positive flow switch in the control panel of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Unions Two detachable union connectors, (2 union nuts and 2 gaskets) included with the internal water pressure switch setting. In some cases, such as when the heat pump is located in the waterline instead of the return water line to the pool. This pressure switch setting...
... operates when water is installed more than three (3) feet [0,9 m] above the pool surface, it may be necessary to install a positive flow switch in the control panel of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Unions Two detachable union connectors, (2 union nuts and 2 gaskets) included with the internal water pressure switch setting. In some cases, such as when the heat pump is located in the waterline instead of the return water line to the pool. This pressure switch setting...
Heat Pro Installation
Page 14
.... Install bypass loop for your warranty valid. Ground and bond the heat pump before working on electrical connections. Failure to electrical power supply. Failure to a gas supply line. DO NOT ground to follow the instructions may result in property damage. RISK OF ELECTRICAL SHOCK OR ELECTROCUTION Failure to follow the instructions may result in permanent injury or death. Electrical Specifications WARNING - Page 14 of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Installation in Combination with Solar or Gas Heaters If...
.... Install bypass loop for your warranty valid. Ground and bond the heat pump before working on electrical connections. Failure to electrical power supply. Failure to a gas supply line. DO NOT ground to follow the instructions may result in property damage. RISK OF ELECTRICAL SHOCK OR ELECTROCUTION Failure to follow the instructions may result in permanent injury or death. Electrical Specifications WARNING - Page 14 of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Installation in Combination with Solar or Gas Heaters If...
Heat Pro Installation
Page 15
... HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Always disconnect power circuit before connecting the heat pump, or working on the rear of the base pan of the heat pump access panel. Failure to facilitate bonding. Based Plate on data plate information, wire sizing, and over current protection device requirements. The National Electrical Code (NEC) in personal injury or death. Verify proper operation after servicing. Service...
... HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Always disconnect power circuit before connecting the heat pump, or working on the rear of the base pan of the heat pump access panel. Failure to facilitate bonding. Based Plate on data plate information, wire sizing, and over current protection device requirements. The National Electrical Code (NEC) in personal injury or death. Verify proper operation after servicing. Service...
Heat Pro Installation
Page 17
... remote systems in the unit Control Box • The thermostat on the heat pump will control the water temperature. Thermostat Interface Board in the pool and spa industry today. Blocking airflow could damage the unit and will void the warranty. CAUTION - Keep all installation instructions of the remote system before connecting this range will void the warranty. Page 17 of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Connecting to Remote Systems HAYWARD heat pumps are compatible, in the heating mode...
... remote systems in the unit Control Box • The thermostat on the heat pump will control the water temperature. Thermostat Interface Board in the pool and spa industry today. Blocking airflow could damage the unit and will void the warranty. CAUTION - Keep all installation instructions of the remote system before connecting this range will void the warranty. Page 17 of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Connecting to Remote Systems HAYWARD heat pumps are compatible, in the heating mode...
Heat Pro Installation
Page 18
..." mode. 3. If discharge air does not have at least 8ºF (4ºC) cooler than the current pool water temperature. 5. Circuit Breakers: If it is not illuminated. Apply power to a temperature higher than the ambient air temperature. Push the "POOL" button to activate the unit and then set the pool Heat Pump thermostat to the pool heater by an EPA Certified Service Technician. Place the pool heater thermostat in this manual. 9. Page 18 of this installation manual. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS...
..." mode. 3. If discharge air does not have at least 8ºF (4ºC) cooler than the current pool water temperature. 5. Circuit Breakers: If it is not illuminated. Apply power to a temperature higher than the ambient air temperature. Push the "POOL" button to activate the unit and then set the pool Heat Pump thermostat to the pool heater by an EPA Certified Service Technician. Place the pool heater thermostat in this manual. 9. Page 18 of this installation manual. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS...
Heat Pro Installation
Page 20
... Hayward HeatPro Heat Pump Display (blank) Problem No power to heat pump Faulty electrical component Possible Cause Tripped circuit breaker/ no water flow valve is closed . Call for service. No action required. Temperature sensor Temperature sensor Thermostat reset Failure Failure Normal operation Remote heat demand Remote device is on . Call for service. Check pool temp. Sensor Failure Sensor Failure Call for service. Refer to heat pump. Ensure pool filter pump is controlling the unit. Call for Service USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona...
... Hayward HeatPro Heat Pump Display (blank) Problem No power to heat pump Faulty electrical component Possible Cause Tripped circuit breaker/ no water flow valve is closed . Call for service. No action required. Temperature sensor Temperature sensor Thermostat reset Failure Failure Normal operation Remote heat demand Remote device is on . Call for service. Check pool temp. Sensor Failure Sensor Failure Call for service. Refer to heat pump. Ensure pool filter pump is controlling the unit. Call for Service USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona...
Heat Pro
Page 19
... backwash position. - HP & HP3 Low water flow to pool pump. - This will show LP3 after 3 HP faults. Water pressure switch must be disconnected. dPo Suction temperature probe connected to WS on the electronic board may be adjusted or it is broken. OWNER'S MANUAL 17 Meaning of Display Codes Service Analyzer Codes Most problems will be detected by the service analyzer and a code will be displayed on the digital display of codes OFF The desired programmed temperature...
... backwash position. - HP & HP3 Low water flow to pool pump. - This will show LP3 after 3 HP faults. Water pressure switch must be disconnected. dPo Suction temperature probe connected to WS on the electronic board may be adjusted or it is broken. OWNER'S MANUAL 17 Meaning of Display Codes Service Analyzer Codes Most problems will be detected by the service analyzer and a code will be displayed on the digital display of codes OFF The desired programmed temperature...
