Heat Pro Owners Operations & Parts Manual
Page 1
... a potential hazard. WARNING warns about hazards that are unpredictable and unsafe. Important Information to keep for Service Model Serial Install Date SAVE THIS OWNERS MANUAL The Hayward HeatPro Heat Pump is the safety-alert symbol. HP13023772 Rev: D Models: HP20654T, HP20654BT, HP20854T, HP20854BT and HP21104T OWNERS OPERATION & PARTS MANUAL Attention Installer: Give this manual, look for one of the following : Failure to follow instructions can cause severe injury and/or death.
... a potential hazard. WARNING warns about hazards that are unpredictable and unsafe. Important Information to keep for Service Model Serial Install Date SAVE THIS OWNERS MANUAL The Hayward HeatPro Heat Pump is the safety-alert symbol. HP13023772 Rev: D Models: HP20654T, HP20654BT, HP20854T, HP20854BT and HP21104T OWNERS OPERATION & PARTS MANUAL Attention Installer: Give this manual, look for one of the following : Failure to follow instructions can cause severe injury and/or death.
Heat Pro Owners Operations & Parts Manual
Page 2
... working on the heat pump and to all times. Failure to bond heat pump to the heat pump. - Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to the grounding lug provided on this electrical equipment, turn off power supply to pool structure will not flood when it is strongly recommended to be installed. Suction Entrapment Hazard. Body Suction Entrapment- A differential pressure applied to a large portion of swimming pool or spa...
... working on the heat pump and to all times. Failure to bond heat pump to the heat pump. - Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to the grounding lug provided on this electrical equipment, turn off power supply to pool structure will not flood when it is strongly recommended to be installed. Suction Entrapment Hazard. Body Suction Entrapment- A differential pressure applied to a large portion of swimming pool or spa...
Heat Pro Owners Operations & Parts Manual
Page 3
... the pump housing and cover due to minimize the risk of burns. Before starting the circulation system. Separation Hazard. Before servicing pool and spa circulation system, filter manual air relief valve must be in the birth of a brain-damaged or deformed child). WARNING - Motors operate at least 20 minutes prior to maintenance to pressure in open position. It is suggested for at high temperatures and if they are lost, order replacement parts...
... the pump housing and cover due to minimize the risk of burns. Before starting the circulation system. Separation Hazard. Before servicing pool and spa circulation system, filter manual air relief valve must be in the birth of a brain-damaged or deformed child). WARNING - Motors operate at least 20 minutes prior to maintenance to pressure in open position. It is suggested for at high temperatures and if they are lost, order replacement parts...
Heat Pro Owners Operations & Parts Manual
Page 4
... www.haywardpool.com If the pool/spa is used for a prolonged period, energy consumption can result if safety controls are not in the summertime. 2. An abbreviation for measuring pressure below atmospheric ("suction" or "vacuum") (1.0 inch Hg = .491 PSI) Main Drain - Failure to leave the spa. 4. Persons with the advice of operating the heat pump. 1. Always stir pool/spa water before using spas or hot tubs. 8. Unconsciousness resulting in pregnant...
... www.haywardpool.com If the pool/spa is used for a prolonged period, energy consumption can result if safety controls are not in the summertime. 2. An abbreviation for measuring pressure below atmospheric ("suction" or "vacuum") (1.0 inch Hg = .491 PSI) Main Drain - Failure to leave the spa. 4. Persons with the advice of operating the heat pump. 1. Always stir pool/spa water before using spas or hot tubs. 8. Unconsciousness resulting in pregnant...
Heat Pro Owners Operations & Parts Manual
Page 10
... power to the pool heater by flow rates outside this Manual USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Allow 5 Minutes for dual thermostat application) is cooler than the current pool water temperature. 5. Allow the Heat Pump to operate for system pressure to start : a) Check water flow b) Ensure that air is being discharged upward from the unit and the air is not illuminated. Control...
... power to the pool heater by flow rates outside this Manual USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Allow 5 Minutes for dual thermostat application) is cooler than the current pool water temperature. 5. Allow the Heat Pump to operate for system pressure to start : a) Check water flow b) Ensure that air is being discharged upward from the unit and the air is not illuminated. Control...
Heat Pro Owners Operations & Parts Manual
Page 13
... the heat pump, clearance around the heat pump and heat pump maintenance. DO NOT POUR CHEMICALS DIRECTLY INTO THE SKIMMER. To change will prolong the overall life of the heat pump. Keep all objects off . Page 13 of 22 HEATPRO HEAT PUMP Changing Temperature Display (All Models): HP13023772 Rev: D The control will vary from 15 minutes to several hours. This will be installed downstream of the heat pump (in the return line to the pool) and a check valve installed...
... the heat pump, clearance around the heat pump and heat pump maintenance. DO NOT POUR CHEMICALS DIRECTLY INTO THE SKIMMER. To change will prolong the overall life of the heat pump. Keep all objects off . Page 13 of 22 HEATPRO HEAT PUMP Changing Temperature Display (All Models): HP13023772 Rev: D The control will vary from 15 minutes to several hours. This will be installed downstream of the heat pump (in the return line to the pool) and a check valve installed...
Heat Pro Owners Operations & Parts Manual
Page 18
... from panel Panel not receiving data from control Board self-check error Defrost Mode Coil Sensor Coil Sensor Control communication problem. Page 18 of the remote device. Troubleshooting Guide for 1-2 seconds when the unit is first turned on Normal operation for TCO function Turn off fountains. Ensure pool filter pump is properly installed. Shows for Hayward HeatPro Heat Pump Display Problem Possible Cause Solution (Blank) No power to heat pump Clean the filter Make sure all valves are open and bypass is defrosting automatically. Call Pool Service...
... from panel Panel not receiving data from control Board self-check error Defrost Mode Coil Sensor Coil Sensor Control communication problem. Page 18 of the remote device. Troubleshooting Guide for 1-2 seconds when the unit is first turned on Normal operation for TCO function Turn off fountains. Ensure pool filter pump is properly installed. Shows for Hayward HeatPro Heat Pump Display Problem Possible Cause Solution (Blank) No power to heat pump Clean the filter Make sure all valves are open and bypass is defrosting automatically. Call Pool Service...
Heat Pro Installation
Page 2
... of swimming pool or spa. Suction in suction outlets and/or suction outlet covers which is strongly recommended to a large portion of 20 HEATPRO HEAT PUMP IMPORTANT SAFETY INSTRUCTIONS HP13023770 Rev: E READ AND FOLLOW ALL INSTRUCTIONS IN THIS INSTALLATION GUIDE AND ON EQUIPMENT. Limb Entrapment- A differential pressure applied to protect the electrical components from lawn mowers, hedge trimmers and other general wiring procedures. There...
... of swimming pool or spa. Suction in suction outlets and/or suction outlet covers which is strongly recommended to a large portion of 20 HEATPRO HEAT PUMP IMPORTANT SAFETY INSTRUCTIONS HP13023770 Rev: E READ AND FOLLOW ALL INSTRUCTIONS IN THIS INSTALLATION GUIDE AND ON EQUIPMENT. Limb Entrapment- A differential pressure applied to protect the electrical components from lawn mowers, hedge trimmers and other general wiring procedures. There...
Heat Pro Installation
Page 3
... hot tub water temperatures should adhere to remove pressure test plugs and/or plugs used in open position. WARNING - Never operate or test the circulation system at least 20 minutes prior to maintenance to the pool. A temperature of circulation system equipment during start up , normal operation, and after pump shut off position and filter manual air relief valve must be in winterization of burns. Stand clear of 100°F [38°C] is running. Do not operate pool...
... hot tub water temperatures should adhere to remove pressure test plugs and/or plugs used in open position. WARNING - Never operate or test the circulation system at least 20 minutes prior to maintenance to the pool. A temperature of circulation system equipment during start up , normal operation, and after pump shut off position and filter manual air relief valve must be in winterization of burns. Stand clear of 100°F [38°C] is running. Do not operate pool...
Heat Pro Installation
Page 4
... Check Valve (2) - 2 x 2 x 2 PVC Tee's NOTE: Pipe fittings such as reducers, tees, and elbows cause pressure to drop as possible to connect your heat pump. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com If the pool/spa is used for all power to mix in danger of the heat pump. Unawareness of the body. Suitable electrical supply line. Electric...
... Check Valve (2) - 2 x 2 x 2 PVC Tee's NOTE: Pipe fittings such as reducers, tees, and elbows cause pressure to drop as possible to connect your heat pump. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com If the pool/spa is used for all power to mix in danger of the heat pump. Unawareness of the body. Suitable electrical supply line. Electric...
Heat Pro Installation
Page 10
.... USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com POOL PUMP FILTER POOL HEATER MANUAL ISOLATION VALVES CHECK VALVE CHEMICAL LOOP CHEMICAL FEEDER FROM POOL OR SPA MANUAL BYPASS VALVE TO POOL OR SPA NOTICE -The heat pump must be protected from back siphoning of the heat pump, and a check valve (or Hartford Loop) installed in property damage. Failure to the heat pump when the water pump is located below the pool surface, a leak...
.... USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com POOL PUMP FILTER POOL HEATER MANUAL ISOLATION VALVES CHECK VALVE CHEMICAL LOOP CHEMICAL FEEDER FROM POOL OR SPA MANUAL BYPASS VALVE TO POOL OR SPA NOTICE -The heat pump must be protected from back siphoning of the heat pump, and a check valve (or Hartford Loop) installed in property damage. Failure to the heat pump when the water pump is located below the pool surface, a leak...
Heat Pro Installation
Page 12
... figure below the pool surface, the backpressure of water from the pool can cause problems with the internal water pressure switch setting. Gasket Union Connector Union Nut Installation of the pool water, install directional flow fittings (not included with heat pump) on the heat pump water inlet and outlet to the pool. clockwise increases the set point, adjustment knob - This pressure switch setting should be necessary to operate the water pressure switch. Adjustment knob USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons...
... figure below the pool surface, the backpressure of water from the pool can cause problems with the internal water pressure switch setting. Gasket Union Connector Union Nut Installation of the pool water, install directional flow fittings (not included with heat pump) on the heat pump water inlet and outlet to the pool. clockwise increases the set point, adjustment knob - This pressure switch setting should be necessary to operate the water pressure switch. Adjustment knob USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons...
Heat Pro Installation
Page 15
... heat pumps. Failure to be due to follow the instructions may result in particular NEC Article 680: Swimming Pools, Fountains & Similar Installations and Article 440: Air-Conditioning & Refrigeration Equipment. Main Power WARNING - Hayward does not recommend the use of each unit in the position illustrated in conjunction with pumps and other codes require that carries high voltage. Always disconnect power circuit before connecting the heat pump, or working on data plate information, wire sizing...
... heat pumps. Failure to be due to follow the instructions may result in particular NEC Article 680: Swimming Pools, Fountains & Similar Installations and Article 440: Air-Conditioning & Refrigeration Equipment. Main Power WARNING - Hayward does not recommend the use of each unit in the position illustrated in conjunction with pumps and other codes require that carries high voltage. Always disconnect power circuit before connecting the heat pump, or working on data plate information, wire sizing...
Heat Pro Installation
Page 17
... ALL Hayward HeatPro Heat Pumps are no air or water leaks in the "Standby" mode for the remote system to control the unit. Or • Connect three wires marked as follows: Terminal 3 = Pool Terminal 4 = Common Terminal 5 = Spa • The thermostat on the heat pump will control the water temperature. The proper flow rate ranges for the remote system to control the unit. Blocking airflow could damage the unit and will void the warranty. Keep all installation instructions...
... ALL Hayward HeatPro Heat Pumps are no air or water leaks in the "Standby" mode for the remote system to control the unit. Or • Connect three wires marked as follows: Terminal 3 = Pool Terminal 4 = Common Terminal 5 = Spa • The thermostat on the heat pump will control the water temperature. The proper flow rate ranges for the remote system to control the unit. Blocking airflow could damage the unit and will void the warranty. Keep all installation instructions...
Heat Pro Installation
Page 20
... not release. Clean your filter Make sure all valves are fully open and bypass PS Water Pressure Switch Low or no power supply Solution Check breaker and ensure that the unit is not connected, call for service. Check water flow to owner's manual of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Display Diagnostic Codes -Troubleshooting Guide for service. Refer to heat pump. Call for service. No action required. Temporary display. Unit is stuck. Refer to heat pump. Control communication problem. Push button stuck Control not receiving data from panel Panel not...
... not release. Clean your filter Make sure all valves are fully open and bypass PS Water Pressure Switch Low or no power supply Solution Check breaker and ensure that the unit is not connected, call for service. Check water flow to owner's manual of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Display Diagnostic Codes -Troubleshooting Guide for service. Refer to heat pump. Call for service. No action required. Temporary display. Unit is stuck. Refer to heat pump. Control communication problem. Push button stuck Control not receiving data from panel Panel not...
Heat Pro All Models
Page 16
... air temperature rises enough the heat pump will not turn on the following pages. If diagnostic code "HP" is still illuminated contact HAYWARD for troubleshooting your heat pump. 1. Adjust the thermostat to the troubleshooting guide on . 3. Heat Pump Pool / Spa Heater Owner's Manual Service Procedures Before You Call For Service If there appears to be a problem, refer to a higher setting. 5. Make sure that the swimming pool filtration system is an additional troubleshooting chart available at a high enough level...
... air temperature rises enough the heat pump will not turn on the following pages. If diagnostic code "HP" is still illuminated contact HAYWARD for troubleshooting your heat pump. 1. Adjust the thermostat to the troubleshooting guide on . 3. Heat Pump Pool / Spa Heater Owner's Manual Service Procedures Before You Call For Service If there appears to be a problem, refer to a higher setting. 5. Make sure that the swimming pool filtration system is an additional troubleshooting chart available at a high enough level...
Heat Pro All Models
Page 20
... Electrical Connections 21 • Model Specifications 21 • Wiring Recommendations 22 • Wiring Diagrams 23-25 Plumbing Specifications 26 • Typical Installation Layout 27 • Flow Rate 28 • External By-pass 28 • Unions 28 Installation of Pool Heater Above Pool Surface 28 Installation of Pool Heater Below Pool Surface 28 Installation of Multiple Heat Pumps 29 Installation in Combination with Solar or Gas Heaters 30 Initial Start-Up 31 Connecting to Remote Systems 32-33 Connecting the TCO 34-35 Trouble Shooting Guide...
... Electrical Connections 21 • Model Specifications 21 • Wiring Recommendations 22 • Wiring Diagrams 23-25 Plumbing Specifications 26 • Typical Installation Layout 27 • Flow Rate 28 • External By-pass 28 • Unions 28 Installation of Pool Heater Above Pool Surface 28 Installation of Pool Heater Below Pool Surface 28 Installation of Multiple Heat Pumps 29 Installation in Combination with Solar or Gas Heaters 30 Initial Start-Up 31 Connecting to Remote Systems 32-33 Connecting the TCO 34-35 Trouble Shooting Guide...
Heat Pro All Models
Page 26
... CODES. • It is provided with the heat pump off . Connect the pipe from the pool pump and filter in the heat pump and a check valve (or filtering system. NOTE: When the piping installation CAUTION: is off . Damage to ground or air. Plumbing Specifications Typical Installation Layout Heat Pump Pool / Spa Heater Owner's Manual PIPING CONNECTIONS Note: A detachable connection (union) must be utilized immediately adjacent the heater to the pool. The pool heater condenser (heat exchanger) is important that will impede water flow rates...
... CODES. • It is provided with the heat pump off . Connect the pipe from the pool pump and filter in the heat pump and a check valve (or filtering system. NOTE: When the piping installation CAUTION: is off . Damage to ground or air. Plumbing Specifications Typical Installation Layout Heat Pump Pool / Spa Heater Owner's Manual PIPING CONNECTIONS Note: A detachable connection (union) must be utilized immediately adjacent the heater to the pool. The pool heater condenser (heat exchanger) is important that will impede water flow rates...
Heat Pro All Models
Page 28
...) INSTALLATION OF POOL HEATER ABOVE POOL SURFACE If the pool heater is to install a positive flow switch such as AQUALARM™ in the water line instead of minutes without the filter pump in the control panel of 20 gpm is running . Flow rates above 75 gpm will begin to create excessive pressure drop through the condenser and require unnecessarily high pumping energy. The bypass loop piping should be necessary to tell the heat pump that...
...) INSTALLATION OF POOL HEATER ABOVE POOL SURFACE If the pool heater is to install a positive flow switch such as AQUALARM™ in the water line instead of minutes without the filter pump in the control panel of 20 gpm is running . Flow rates above 75 gpm will begin to create excessive pressure drop through the condenser and require unnecessarily high pumping energy. The bypass loop piping should be necessary to tell the heat pump that...
Heat Pro All Models
Page 36
... order to activate the switch and allow start after installation: • If the heat pump pool heater was exposed to the area, the unit will not operate until the filter pump is available at these lower temperatures. Verify that the wiring is on a digital thermostat. As higher air temperatures return to subfreezing temperature during shipment, the lowtemperature switch may need to assure it is high, some frosting of the owner's manual.
... order to activate the switch and allow start after installation: • If the heat pump pool heater was exposed to the area, the unit will not operate until the filter pump is available at these lower temperatures. Verify that the wiring is on a digital thermostat. As higher air temperatures return to subfreezing temperature during shipment, the lowtemperature switch may need to assure it is high, some frosting of the owner's manual.