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6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 6
Contents
Sound 97 Recovering your system 98
Recovering pre-installed software and drivers 99 Using Microsoft System Restore 105 Recovering your system to its factory condition . . . . . 108 Recovering your system using the Windows DVD . . . . 109 Telephone support 110 Before calling Gateway Customer Care 110 Telephone numbers 111 Self-help 111
Appendix A: Legal Notices 113 Index 123
iv
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 8
... manual that are specific to your model of Gateway computer.
The Support page also has links to this guide, your User Guide has been included on your online User Guide. Accessing your online User Guide
In addition to additional Gateway documentation and detailed specifications. CHAPTER 1: About This Reference
About this guide
This guide includes information and maintenance instructions...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 86
...
the exact message.
Type the keyword/phrase troubleshooting in diagnosing and fixing the problem.
• If you added or removed peripheral devices, review the
installation procedures you performed and make sure that all
connections are secure.
• Make sure that you followed each instruction.
• If an error occurs in a program, see "Preventing static electricity...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 99
... port on your modem, then click
Properties. www.gateway.com
Your fax communications program only sends and receives faxes at 14,400 bps when you get an error such as port already open programs. 2 Click (Start), then click Control Panel.
Type the phrase modem troubleshooting in use (for example, someone is on page...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 101
... or
damage. Type the phrase network troubleshooting in your home, see "Connecting to a broadband modem or network" on page 15, your online User Guide, or "Ethernet" on , and working device, such as a lamp, into a surge protector, make
sure that CAPS LOCK is turned off, then retype the
password. Replace any damaged cables.
95
To...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 102
... in the printer setup.
The Printers window...online. CHAPTER 6: Troubleshooting
Printer
The printer will...installing the printer driver. The
Control Panel window opens.
2 Click Hardware and Sound, then click the Change
Default Printer option under the Printers category. The printer is full" error message
• Make sure that you have
an online/offline button that the printer is not set...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 103
... that mute controls are turned up.
Help
For more information about sound troubleshooting, click Start, then click Help and Support. You see "Adjusting the volume" on . • See the speaker setup poster to press after adding paper. Type the phrase sound troubleshooter in the Search Help box, then press ENTER.
If the menu
shows...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 104
... instructions, see "Preparing for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible. Gateway provides everything was working correctly, the problem may be solved by following the information in "Troubleshooting" on page 81 or in the technical support pages at the factory, see "Recovering pre-installed software and drivers...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 105
... your own set of discs for a complete system recovery. (Your computer must create the discs) or by recovering the software and device drivers that software's installation instructions.
Caution
Although you prepare for recovering pre-installed software and drivers:
1 Click (Start), All Programs, Gateway Recovery
Center, then click Gateway Recovery Center. The Gateway Recovery Center...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 109
... Grc_Vista.exe. If a recovery disc does not offer the software or driver you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. The Gateway Recovery Center starts.
103 If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 115
....
10 Click Finish, then click Restart.
For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 99.
2 Insert the Windows DVD into one of software and driver recovery discs (if you can find your backed up your personal files,
and create a set of your computer's
DVD-capable drives, then turn...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 116
For instructions, see "Recovering pre-installed software and drivers using a program,
see the manufacturer's documentation and technical support resources.
• If you have installed it is supplying power. CHAPTER 6: Troubleshooting
3 When the prompt "Press any key on page 103. Telephone support
Before calling Gateway Customer Care
If you did not purchase the hardware or software ...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 125
.... www.gateway.com
Power lines
Warning
When installing or realigning... an outside antenna system, extreme care should be fatal. Contact with them could fall into such power lines or circuits.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system
(NEC Art 250, Part...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 131
... backing up 73 deleting 69 finding 77 opening 25 transferring 76 troubleshooting 86 types 76
finding files 77 files and folders 76
Firewire port 34
folders opening 25
fragmentation 71
function keys 20, 22, 23
G
Gateway contact information 3 model number 3 serial number 3 Support 2
Gateway Recovery Center re-installing drivers 101 re-installing programs 101 re-installing software 101
125
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 135
... port 9, 34
setting up safety precautions 114
settings transferring 75, 76
shortcut menus accessing 25
shortcuts opening menu 25
shutting down computer 17, 19
side panel 9 removing 37 replacing 37
sleep button 22
sleep mode 17
software recovery discs 99, 103 re-installing 98, 99
sound adjusting 32 controls 32 muting 32 troubleshooting 97
speaker...
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