P7805u Problems - Gateway FX Edition Core 2 Duo 2 26 GHz

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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 3
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 2 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left... notebook 15 Avoiding discomfort and injury from repetitive strain . . 15 Connecting the AC adapter 16 Protecting from power source problems 18 Connecting to a broadband modem or network 18 Connecting the optional dial-up modem 19 Starting your notebook 19 Waking ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 26
..., use a surge protector. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of electricity coming into your notebook. To connect to a cable or DSL modem or to levels far above normal...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


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... volumes, or failed drives within a RAID volume, you want to highlight the RAID volume you can reset (remove from the RAID) the drives until the problems can be able to confirm volume deletion. We recommend using the default value (the maximum capacity with the drives you have selected RAID 0 select the...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 96
...For instructions, see "Returning to a previous system condition" on page 92. 4 Reset your system to recover your system under most computer problems by reinstalling the software or the device drivers. You can solve most conditions. If reinstalling software or drivers does not help, then the... page 107 or in the technical support pages at the factory, see "Recovering pre-installed software and drivers" on page 91. Gateway provides everything was working correctly, the problem may be solved by returning your system to a previous system condition. If nothing else has solved the...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 97
Gateway Recovery Management opens. 89 www.gateway.com Creating recovery discs If your computer experiences problems that are not recoverable by other methods, you must create the set of recovery discs beforehand. To create recovery discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. To reinstall using discs, you may need to reinstall the Windows operating system and factory-loaded software and drivers.
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 100
...on-screen prompts to get your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you want to a previous system condition Microsoft System Restore periodically takes "snapshots" of these restore points to complete the installation... drivers. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Returning to reinstall. The Gateway Application Recovery main menu opens. 3 Click Contents. CHAPTER 7: Maintaining Your Notebook 2 Click the Restore tab, then click Reinstall applications/...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 102
...need to reinstall everything on your hard drive, then reinstalls Windows and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. If you can access important files on your hard drive, back them up now. • If you can reinstall using either ... opens. 94 Caution This complete recovery deletes everything to return your system to its factory condition In case your computer experiences problems that were pre-installed on your system. CHAPTER 7: Maintaining Your Notebook Returning your system to its factory condition.
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 116
... box, then press ENTER. Tip For more information about preventing damage from static electricity, see "Preventing static electricity discharge" on . 108 Instead, unplug your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove the memory bay... the battery before you use a power strip or surge protector, make sure that it is turned on page 98. First steps If you have problems with your notebook, try to troubleshoot your notebook and contact a qualified computer technician.
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 117
...8226; If an error message appears on the screen, write down and restart your hard drive is covered under "Sound" on page 131. www.gateway.com • If the notebook will not turn on, try turning the notebook on with the notebook unplugged and the battery installed. • ...on with the notebook plugged in a program, see the program's printed documentation or the online help. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 120
...be able to adjust the volume control in Windows, see "Adjusting the volume" on page 87. 112 You may be experiencing some temporary memory problems. Shut down and restart your volume control, see "Adjusting the volume" on page 43. • Make sure that nothing is plugged into the...these CDs on your notebook. • Make sure that the volume control on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. An audio CD does not produce sound • Make sure that ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 121
...in your online User Guide. For instructions on playing a DVD, see "Using the DVD drive" on your notebook. Ethernet Ethernet troubleshooting is having problems • Make sure that a DVD player program has been installed on page 50. Express Cards You installed an Express Card and now your notebook ...an opened paper clip into the manual eject hole. For more information about restoring deleted files, click Start, then click Help and Support. www.gateway.com • Make sure that the disc's regional code and your DVD drive's regional code match. • Make sure that you do ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 122
... see a "Data error" message • This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive....you see "Enrolling your finger. You see "Deleting unnecessary files" in the Search Help box, then press ENTER. For instructions on fixing hard drive problems, see "Running the TouchStrip Tutorial" on page 30. • For more information about troubleshooting the fingerprint reader, click (Start), All Programs, ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 123
... using the optional dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. www.gateway.com • Make sure that you do not have a problem with your Internet service provider (ISP) is set up correctly.
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 124
... stuck" or "Key failure" error message • Make sure that nothing is resting on your notebook People are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have not received any mail • Click the receive button in your e-mail program...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 125
...The Media Center video display looks bad on Windows Vista Home Premium and Windows Vista Ultimate versions. Media Center This section only covers problems relating to replace it. To view Media Center troubleshooting information that the keyboard port works. • If you spilled liquid in ... before using an aerosol can affect the video quality significantly: • Display type-Some retail TVs may need to Media Center mode. www.gateway.com • Remove all extension cables and switchboxes. • Clean the keyboard by using it again. A progressive scan display device with ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 126
...port, but does include a VGA port, connect the VGA cable from the notebook's VGA (monitor) port to a TV. Gateway recommends using high-quality video cables that can cause problems and affect the video quality. The notebook has two video outputs: • HDMI-If your online User Guide. A poor ...ENTER. 118 VGA only transmits video. Type the keyword changing display settings in your TV includes an HDMI port, connect the HDMI cable from Gateway. Important Cable connections must be purchased from the notebook's optional HDMI Out port to hear sound. • Quality of video cables-Poor ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 130
...connect on the same line as 1). Wiggle the modem cable to the same telephone line as the modem. • Make sure that is a common problem that makes a difference. Line noise is on this line, call your telephone. The Control Panel window opens. 2 Click Hardware and Sound. 3 .... • Try connecting with your house or a telephone line at a lower connection speed. Make sure that the connectors are dialing, then click Edit. You can tolerate and still work with the modem at a different location). The telephone line may be too noisy. 122 Dial a single number ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 131
...having technical difficulties. Contact your notebook. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may not support 48K uploads. The problem may be with a different communications program. The modem is not recognized by your notebook has a v.90 modem, the speed at 14,400 bps when you... data is in use ). • Use a different modem cable. If your notebook • Make sure that the telephone line is limited to 48K. www.gateway.com You cannot connect to 53K. The Control Panel window opens. 3 Click Hardware and Sound. 123
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 140
...on how to work, make sure that it dry. • Adjust the touchpad settings. The notebook is not responding when you have a technical problem with a damp cloth (water only) and wipe it is turned on. • If a peripheral device, such as a keyboard or mouse, ...grounded AC outlet that is supplying power. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide. CHAPTER 9: Troubleshooting Touchpad Touchpad is not working • Make sure ...
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8513155 - Gateway FX Notebook Reference Guide with eRecovery R3


Page 141
... Have your customer ID, serial number, and order number available, along with it according to the instructions provided with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your notebook is nearby at the... • The Microsoft Windows documentation • The software publisher's Web site • See the troubleshooting section of your notebook includes the Gateway Customer Care telephone number. The technician may have you follow troubleshooting steps. • The label on page 2. 133 www...

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