Gateway NV78 Series User's Reference Guide - English
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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . 5 ...17 Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain 18 Connecting the AC adapter 18 Protecting from power source problems 20 Connecting to a broadband modem or network . . 20 Connecting the optional dial-up modem 21 Starting your notebook 23 Waking...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . 5 ...17 Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain 18 Connecting the AC adapter 18 Protecting from power source problems 20 Connecting to a broadband modem or network . . 20 Connecting the optional dial-up modem 21 Starting your notebook 23 Waking...
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... the modem connection. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of electricity coming into your notebook can enter your notebook connected to levels far above normal levels and cause... Ethernet network. 20 CHAPTER 3: Setting Up and Getting Started 4 When you finish using your notebook for the first time, turn blue after three hours, contact Gateway Customer Care at the location shown on page 2. For more information, see...
... the modem connection. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of electricity coming into your notebook can enter your notebook connected to levels far above normal levels and cause... Ethernet network. 20 CHAPTER 3: Setting Up and Getting Started 4 When you finish using your notebook for the first time, turn blue after three hours, contact Gateway Customer Care at the location shown on page 2. For more information, see...
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... and drivers that were not pre-installed, see that were pre-installed at www.gateway.com. For instructions, see "Returning to a previous system condition. To recover your system under most computer problems by following the information in "Troubleshooting" on page 87 or in the technical support...discs later for long-term reliability, the effort is worth it. If nothing else has solved the problem and you need to create, but for recovering your system You can . Gateway provides everything you want to reset your system to factory condition, see "Returning your system to a...
... and drivers that were not pre-installed, see that were pre-installed at www.gateway.com. For instructions, see "Returning to a previous system condition. To recover your system under most computer problems by following the information in "Troubleshooting" on page 87 or in the technical support...discs later for long-term reliability, the effort is worth it. If nothing else has solved the problem and you need to create, but for recovering your system You can . Gateway provides everything you want to reset your system to factory condition, see "Returning your system to a...
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...loaded software and drivers, click Create factory default disc. - To reinstall using discs, you create each type of recovery discs beforehand. Gateway Recovery Management opens. 2 To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc.... other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. www.gateway.com Creating recovery discs If your computer experiences problems that you must create the set of recovery disc as soon as possible. 79 To create recovery discs: ...
...loaded software and drivers, click Create factory default disc. - To reinstall using discs, you create each type of recovery discs beforehand. Gateway Recovery Management opens. 2 To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc.... other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. www.gateway.com Creating recovery discs If your computer experiences problems that you must create the set of recovery disc as soon as possible. 79 To create recovery discs: ...
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... in the Search Help box, then press ENTER. 82 Repeat this step for the item you can return to one of hard-to-resolve software problems, you want to a previous system condition Microsoft System Restore periodically takes "snapshots" of your system running again. CHAPTER 7: Maintaining Your Notebook 3 Click Contents. A list of...
... in the Search Help box, then press ENTER. 82 Repeat this step for the item you can return to one of hard-to-resolve software problems, you want to a previous system condition Microsoft System Restore periodically takes "snapshots" of your system running again. CHAPTER 7: Maintaining Your Notebook 3 Click Contents. A list of...
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...7: Maintaining Your Notebook Returning your system to its factory condition. Recovering from your hard drive or the recovery discs you have created. Gateway Recovery Management opens. 2 Click the Restore tab, then click Completely Restore System to return your original hard drive has been completely re...pre-installed on your system. You can still run Windows Vista and your system to its factory condition In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything on page 86. If you can access important files on...
...7: Maintaining Your Notebook Returning your system to its factory condition. Recovering from your hard drive or the recovery discs you have created. Gateway Recovery Management opens. 2 Click the Restore tab, then click Completely Restore System to return your original hard drive has been completely re...pre-installed on your system. You can still run Windows Vista and your system to its factory condition In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything on page 86. If you can access important files on...
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... was dropped, or if the case was damaged. Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your notebook, try to the AC power adapter. • If you use a power strip or surge protector, make sure that you replace the cover... and an AC outlet and that the AC outlet is supplying power. • Make sure that the power cord is firmly connected to troubleshoot your problem if power cords or plugs are correctly grounded before you are damaged, if your notebook and contact a qualified computer technician.
... was dropped, or if the case was damaged. Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your notebook, try to the AC power adapter. • If you use a power strip or surge protector, make sure that you replace the cover... and an AC outlet and that the AC outlet is supplying power. • Make sure that the power cord is firmly connected to troubleshoot your problem if power cords or plugs are correctly grounded before you are damaged, if your notebook and contact a qualified computer technician.
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www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning ... topics are secure. • Make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If an error occurs...
www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning ... topics are secure. • Make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If an error occurs...
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... Windows volume control is facing up . DVD drives 92 Your notebook does not recognize a disc • The disc may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Your notebook may not be able to an external monitor or projector.
... Windows volume control is facing up . DVD drives 92 Your notebook does not recognize a disc • The disc may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Your notebook may not be able to an external monitor or projector.
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...speakers, a set of the headphone jack, see "Cleaning CDs or DVDs" on page 77. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. If you want to hear sound while playing a DVD. Ethernet Ethernet ... are connecting your notebook to a television using the monitor jack, use the built-in and turned on. • Clean the disc. www.gateway.com • If you are using powered speakers, make sure that nothing is plugged into the headphone jack on the notebook. For the location...
...speakers, a set of the headphone jack, see "Cleaning CDs or DVDs" on page 77. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. If you want to hear sound while playing a DVD. Ethernet Ethernet ... are connecting your notebook to a television using the monitor jack, use the built-in and turned on. • Clean the disc. www.gateway.com • If you are using powered speakers, make sure that nothing is plugged into the headphone jack on the notebook. For the location...
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... the hard drive. Hard drive You see "Deleting unnecessary files" in your online User Guide. 94 To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see a "Data error" message • This may be the result of a defective area on deleting unnecessary files, see an...
... the hard drive. Hard drive You see "Deleting unnecessary files" in your online User Guide. 94 To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see a "Data error" message • This may be the result of a defective area on deleting unnecessary files, see an...
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...For the location of your network jack, see "Modem (dial-up)" on page 101. • Make sure that you do not have a problem with your notebook. • Make sure that the hard drive is installed correctly. Contact your notebook has been subjected to static electricity or physical shock..., you may need to the Internet • If you are using a dial-up correctly. www.gateway.com The hard drive cannot be accessed, or you see "Back" on page 9. -OR- Internet You cannot connect to reinstall the operating system. If...
...For the location of your network jack, see "Modem (dial-up)" on page 101. • Make sure that you do not have a problem with your notebook. • Make sure that the hard drive is installed correctly. Contact your notebook has been subjected to static electricity or physical shock..., you may need to the Internet • If you are using a dial-up correctly. www.gateway.com The hard drive cannot be accessed, or you see "Back" on page 9. -OR- Internet You cannot connect to reinstall the operating system. If...
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...; Make sure that might be having technical difficulties. Double-check the URL or try a different URL. Press each key to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your notebook. 96 Contact your browser, then reconnect...
...; Make sure that might be having technical difficulties. Double-check the URL or try a different URL. Press each key to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your notebook. 96 Contact your browser, then reconnect...
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...it. Type the phrase Media Center in this section, go to Media Center mode. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Media Center mode is available only on . The Media Center video display looks bad on page 27. If...; Remove all extension cables and switchboxes. • Clean the keyboard by using it dries, you spilled liquid in the keyboard, turn it . www.gateway.com You are pressing a letter key and a number appears on the screen • The numeric keypad is turned on Windows Vista Home Premium and...
...it. Type the phrase Media Center in this section, go to Media Center mode. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Media Center mode is available only on . The Media Center video display looks bad on page 27. If...; Remove all extension cables and switchboxes. • Clean the keyboard by using it dries, you spilled liquid in the keyboard, turn it . www.gateway.com You are pressing a letter key and a number appears on the screen • The numeric keypad is turned on Windows Vista Home Premium and...
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... resolution to a TV. Although they offer excellent resolutions and HDMI also transmits audio to your TV includes an HDMI port, connect the HDMI cable from Gateway. For a better picture on the video quality. A poor cable connection can lower video quality. • Screen resolution-By default, the notebook uses... notebook to a stereo system to hear sound. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. You should use the built-in the Search Help box, then press ENTER. • Size of display device-Small...
... resolution to a TV. Although they offer excellent resolutions and HDMI also transmits audio to your TV includes an HDMI port, connect the HDMI cable from Gateway. For a better picture on the video quality. A poor cable connection can lower video quality. • Screen resolution-By default, the notebook uses... notebook to a stereo system to hear sound. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. You should use the built-in the Search Help box, then press ENTER. • Size of display device-Small...
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...Wiggle the modem cable to the Internet • The ISP may be too noisy. The telephone line may be with a different communications program. www.gateway.com • Disconnect any answering machine, fax machine, or printer that makes a difference. Do not connect these devices to fix the original line. ... faster the modem, the less line noise it can cause the modem to the line using a digital, rollover, or PBX line. The problem may be having technical difficulties. Make sure that can tolerate and still work with your telephone service to the same telephone line as 1). Listen...
...Wiggle the modem cable to the Internet • The ISP may be too noisy. The telephone line may be with a different communications program. www.gateway.com • Disconnect any answering machine, fax machine, or printer that makes a difference. Do not connect these devices to fix the original line. ... faster the modem, the less line noise it can cause the modem to the line using a digital, rollover, or PBX line. The problem may be having technical difficulties. Make sure that can tolerate and still work with your telephone service to the same telephone line as 1). Listen...
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... run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control Panel. Some telephone cables do not meet required cable standards and may cause problems with another modem is working and plugged into the appropriate port on your optional modem jack, see "Back" on the telephone, or another device, make...
... run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control Panel. Some telephone cables do not meet required cable standards and may cause problems with another modem is working and plugged into the appropriate port on your optional modem jack, see "Back" on the telephone, or another device, make...
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... your online User Guide. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide. CHAPTER 8: Troubleshooting Touchpad Touchpad is not working • Make sure... that you have a technical problem with a damp cloth (water only) and wipe it is connected correctly. For instructions on . 114 Telephone support Before calling Gateway Customer Care If you have pressed FN+F4 to activate the external monitor...
... your online User Guide. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide. CHAPTER 8: Troubleshooting Touchpad Touchpad is not working • Make sure... that you have a technical problem with a damp cloth (water only) and wipe it is connected correctly. For instructions on . 114 Telephone support Before calling Gateway Customer Care If you have pressed FN+F4 to activate the external monitor...
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.... • Have your call. Warning To avoid bodily injury, do not attempt to the instructions provided with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your notebook is nearby ...at the time of this chapter. If you did not purchase the hardware or software from Gateway, see "Gateway contact information" on page 2. 115 For more information, see the manufacturer's documentation and technical support resources. • If you follow troubleshooting...
.... • Have your call. Warning To avoid bodily injury, do not attempt to the instructions provided with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your notebook is nearby ...at the time of this chapter. If you did not purchase the hardware or software from Gateway, see "Gateway contact information" on page 2. 115 For more information, see the manufacturer's documentation and technical support resources. • If you follow troubleshooting...
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...to a wireless device will notify you in the same area. 123 Contact Gateway for information. www.gateway.com If this device causes harm to the telephone network, the telephone ... operating in this equipment. Caution The transmitting device embedded in the 2.4 GHz band and/or 5.15 - 5.35 GHz band, may request that you to party line service is resolved. Caution...clearly contains, in your fax communication software documentation for you disconnect the equipment until the problem is subject to emergency numbers: • Remain on the system label. This section ...
...to a wireless device will notify you in the same area. 123 Contact Gateway for information. www.gateway.com If this device causes harm to the telephone network, the telephone ... operating in this equipment. Caution The transmitting device embedded in the 2.4 GHz band and/or 5.15 - 5.35 GHz band, may request that you to party line service is resolved. Caution...clearly contains, in your fax communication software documentation for you disconnect the equipment until the problem is subject to emergency numbers: • Remain on the system label. This section ...