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8512417 - Gateway Setup Guide - Page 2
... supply.
For detailed information about common issues, visit the Gateway Support Web site at www.support.gateway.com. To
Model and serial number
Gateway help while setting up your computer, read the Starter Guide for tips on your computer. WARNING: To protect your system from image shown. MAN GERSHWIN SETUP POSTER R1 5/07
Note: If you need help after...
8512418 - Gateway Reference Guide - Page 6
Contents
Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring...
8512418 - Gateway Reference Guide - Page 8
... video settings • Using the Internet • Protecting your files • Playing and recording media • Networking
To access your computer because hardware options and port locations may look different than your User Guide:
• Click (Start), All Programs, then click Gateway
Documentation.
2 Accessing the online User Guide
In addition to -read manual that are specific...
8512418 - Gateway Reference Guide - Page 82
... followed each instruction.
• If an error occurs in the Search Help box, then press ENTER.
72 For more information about preventing damage from static electricity, see the program's
printed documentation or the online help Customer Care in diagnosing and fixing the problem.
• If you added or removed peripheral devices, review the
installation procedures...
8512418 - Gateway Reference Guide - Page 95
...; Use the Memory Diagnostic Tool to inspect your system
memory. For information about troubleshooting memory errors, click Start, then click Help and Support. Memory
Help
For more information about manually updating the Program Guide, see your online User Guide.
Memory card reader
Drive letters for problems. Your computer restarts and runs the memory diagnostics. To run the Memory...
8512418 - Gateway Reference Guide - Page 99
www.gateway.com
6 Click the Diagnostic tab, then click Query Modem.
The modem is noisy when it begins handshaking. If ...Hardware and Sound, then click Phone and
Modem Options. If no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. If information about modem troubleshooting, click Start, then click Help and Support.
8512418 - Gateway Reference Guide - Page 100
... retype the
password.
90 Try a different mouse pad.
The mouse works erratically
• If the mouse pointer begins moving erratically across the
computer display or becomes difficult to a broadband modem or network" on page 15, your online User Guide, or "Ethernet" on
it that interferes with a clean,
damp cloth. CHAPTER 6: Troubleshooting
Mouse
The...
8512418 - Gateway Reference Guide - Page 102
... about printer troubleshooting, click Start, then click Help and Support. To make sure that the printer is online. The Printers window opens.
3 Right-click the printer you want to be the default
printer, then click Set as Default Printer.
• Reinstall the printer driver.
See the printer documentation for instructions for instructions on installing the printer driver. The...
8512418 - Gateway Reference Guide - Page 103
... sound troubleshooter in the technical support pages at www.gateway.com.
For more
information, see "Configuring the audio jacks" on . • See the speaker setup poster to recover your system
You can solve most conditions. Caution
To prepare your system). For instructions, see "Adjusting the volume" on page 94.
93 Problem solving may also involve re-installing...
8512418 - Gateway Reference Guide - Page 104
... or support Web site.
• If re-installing software or drivers does not help, then the
problem may be solved by recovering the software and device drivers that were pre-installed at the factory.
For instructions on reinstalling software and drivers that were not pre-installed, see "Recovering pre-installed software and drivers" on page 94. CHAPTER 6: Troubleshooting
•...
8512418 - Gateway Reference Guide - Page 105
..., we recommend that you prepare for any eventuality and create a set of discs for software and device driver recovery
You can usually recover your pre-installed software and drivers from your hard drive. www.gateway.com
Preparing for recovering your pre-installed software and device drivers, in case you need to do not come with your computer, you...
8512418 - Gateway Reference Guide - Page 108
... disc contains a unique set of software and drivers.
If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. CHAPTER 6: Troubleshooting
3 Click the software or driver you need to recover, then
click Next. Recovering pre-installed software and drivers using recovery discs...
8512418 - Gateway Reference Guide - Page 135
... 7
power supply 15
printer installing 32 setting default 91 troubleshooting 91 USB port 7, 9
programs closing unresponsive 18 opening 23 recovery discs 94, 97 re-installing 93, 94
PS/2 port keyboard 8 mouse 9
R
RAM See memory
rebooting computer 18
recordable drive 7
recording audio files 27 optical discs 27
recovering defaults 102 drivers 93, 94 programs 93, 94...
8512779 - Gateway Computer User Guide (for computers with Windows Vista) - Page 56
... the window. Important
To share a printer among the computers connected to install the printer drivers on . • Refer to your router or access point if the router or access point includes a
USB or parallel port. Follow the instructions included with your Internet service provider.
Help
For more information, see "Sharing drives and printers" on...
8512779 - Gateway Computer User Guide (for computers with Windows Vista) - Page 75
... a duplicate of the monitor port on your computer, see the setup poster or your Reference Guide.
3 Plug the projector's or monitor's power cord into the secondary monitor port on your computer.
The Display Settings dialog box opens.
Use the additional desktop space to install the driver from the disc supplied by the manufacturer or download the...
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