8511050 - Gateway Computer User Guide
Page 3
... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
8511050 - Gateway Computer User Guide
Page 4
... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
8511050 - Gateway Computer User Guide
Page 5
... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
8511050 - Gateway Computer User Guide
Page 7
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
8511050 - Gateway Computer User Guide
Page 8
...some basic care and safety information to help you keep your computer in addition to high-quality, brand-name components at Gateway. 2 www.gateway.com Gateway stands behind our value proposition to our customers - If you ever have a problem, our knowledgeable, dedicated customer service department... will provide you with the best product possible. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are sure that you ...
...some basic care and safety information to help you keep your computer in addition to high-quality, brand-name components at Gateway. 2 www.gateway.com Gateway stands behind our value proposition to our customers - If you ever have a problem, our knowledgeable, dedicated customer service department... will provide you with the best product possible. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are sure that you ...
8511050 - Gateway Computer User Guide
Page 9
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8511050 - Gateway Computer User Guide
Page 10
... warranties and special offers. Customer Service Click Customer Service to view information about your model number to view a list of Gateway telephone numbers for both sales and support. For more information, see "Telephone support" on page 78. 4 www....gateway.com To view support documents for all the products that Gateway supports. Product Support Click Product Support to access product documentation, specifications, and guides for your computer, type your drivers. ...
... warranties and special offers. Customer Service Click Customer Service to view information about your model number to view a list of Gateway telephone numbers for both sales and support. For more information, see "Telephone support" on page 78. 4 www....gateway.com To view support documents for all the products that Gateway supports. Product Support Click Product Support to access product documentation, specifications, and guides for your computer, type your drivers. ...
8511050 - Gateway Computer User Guide
Page 11
You can find help information, troubleshooters, and automated support. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer. www.gateway.com 5 Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. Help and Support opens.
You can find help information, troubleshooters, and automated support. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer. www.gateway.com 5 Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. Help and Support opens.
8511050 - Gateway Computer User Guide
Page 12
... be connected to the Internet to view. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To fix the problem, click on the Internet. To view a list of your search results, click the results header for the type of any...
... be connected to the Internet to view. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To fix the problem, click on the Internet. To view a list of your search results, click the results header for the type of any...
8511050 - Gateway Computer User Guide
Page 13
... help Many programs provide information online so you are using the Internet, sending a fax, and changing power-saving settings as well as other topics. www.gateway.com 7 You can research a topic or learn how to this guide, the Using Your Computer guide has been included on using Windows, using the program...
... help Many programs provide information online so you are using the Internet, sending a fax, and changing power-saving settings as well as other topics. www.gateway.com 7 You can research a topic or learn how to this guide, the Using Your Computer guide has been included on using Windows, using the program...
8511050 - Gateway Computer User Guide
Page 14
TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case.
TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case.
8511050 - Gateway Computer User Guide
Page 15
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
8511050 - Gateway Computer User Guide
Page 16
DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration below.
DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration below.
8511050 - Gateway Computer User Guide
Page 17
... drive types" on page 32. You can also configure the power button to operate in use. This jack is color-coded red or pink. www.gateway.com 11 This jack is color-coded orange. Insert a standard 3.5-inch diskette into the memory card reader. The power indicator lights when the computer is...
... drive types" on page 32. You can also configure the power button to operate in use. This jack is color-coded red or pink. www.gateway.com 11 This jack is color-coded orange. Insert a standard 3.5-inch diskette into the memory card reader. The power indicator lights when the computer is...
8511050 - Gateway Computer User Guide
Page 18
Important Your computer hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Power connector Case cover thumbscrew Rear speaker jack (optional) Ethernet (network) jack IEEE 1394/FireWire... Center/subwoofer jack (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com
Important Your computer hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Power connector Case cover thumbscrew Rear speaker jack (optional) Ethernet (network) jack IEEE 1394/FireWire... Center/subwoofer jack (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com
8511050 - Gateway Computer User Guide
Page 19
... port S-Video (TV) out jack (optional) Modem jack Voltage switch Desktop PC Back Description Plug the power cord into an S-Video jack on a television. www.gateway.com 13 The switch is supplied at a nominal 115 volts at 50 Hz. In the United States, the utility power is preset at the factory...
... port S-Video (TV) out jack (optional) Modem jack Voltage switch Desktop PC Back Description Plug the power cord into an S-Video jack on a television. www.gateway.com 13 The switch is supplied at a nominal 115 volts at 50 Hz. In the United States, the utility power is preset at the factory...
8511050 - Gateway Computer User Guide
Page 20
Chapter 2: Checking Out Your Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack Microphone jack (pink ... : plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. 14 www.gateway.com Plug USB (Universal Serial Bus) devices (such as a stereo) into this jack, see "Installing a printer, scanner, or other peripheral device" on page 30. For...
Chapter 2: Checking Out Your Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack Microphone jack (pink ... : plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. 14 www.gateway.com Plug USB (Universal Serial Bus) devices (such as a stereo) into this jack, see "Installing a printer, scanner, or other peripheral device" on page 30. For...
8511050 - Gateway Computer User Guide
Page 21
...of Authenticity The Microsoft Certificate of Authenticity label found on the side of your computer includes the product key code for assistance. Gateway model and serial number The label on the back or side of your computer case contains information that identifies your computer model... and serial number. www.gateway.com 15 Gateway Technical Support will need this section are for informational purposes only. Identifying your model Identifying your model Important The labels ...
...of Authenticity The Microsoft Certificate of Authenticity label found on the side of your computer includes the product key code for assistance. Gateway model and serial number The label on the back or side of your computer case contains information that identifies your computer model... and serial number. www.gateway.com 15 Gateway Technical Support will need this section are for informational purposes only. Identifying your model Identifying your model Important The labels ...
8511050 - Gateway Computer User Guide
Page 22
... color printer, you think they are inkjet and laser printers, which print in color or black and white. Chapter 2: Checking Out Your Gateway Computer Finding your specifications For more information, see "Using Support" on page 32 for more memory. For more information about attaching a printer.... Accessories To order accessories, visit the Accessory Store at support.gateway.com. The most common types are slower than you can attach almost any type of memory. See "Installing a printer, scanner, or other...
... color printer, you think they are inkjet and laser printers, which print in color or black and white. Chapter 2: Checking Out Your Gateway Computer Finding your specifications For more information, see "Using Support" on page 32 for more memory. For more information about attaching a printer.... Accessories To order accessories, visit the Accessory Store at support.gateway.com. The most common types are slower than you can attach almost any type of memory. See "Installing a printer, scanner, or other...