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8511050 - Gateway Computer User Guide - Page 4
... System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the system battery 57
6 Troubleshooting 59...
8511050 - Gateway Computer User Guide - Page 54
... reinstall your program or driver. To reinstall your program or driver:
1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions.
Chapter 5: Maintaining Your Computer
Restoring your system
Microsoft System Restore
If your computer is not working correctly after you install a program or change a setting in the
HelpSpot...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... (such as a keyboard or mouse) does not work, make sure that you followed each instruction. ■ If an error occurs in a program, see "Preventing static electricity discharge" on page 50. The
message may help . Help and Support
For more information about troubleshooting, click Start, then click
Help and Support.
For more information about preventing damage from...
8511050 - Gateway Computer User Guide - Page 72
... is having technical difficulties. If you have a problem with your Internet service provider (ISP) is set up )" on page 68. Type the keyword troubleshooting connections in the Search box
, then click the arrow. If the error message still appears, disconnect from the diskette drive, then press ENTER.
Help and Support
For more information, "Modem (dial-up...
8511050 - Gateway Computer User Guide - Page 74
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing.
Memory card reader
Drive letters for the memory card slots do not appear...
8511050 - Gateway Computer User Guide - Page 77
...troubleshooting, click Start, then
click Help and Support. The modem is working...Support
For more information about the modem
appears, the modem passed diagnostics. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel. Troubleshooting... cause problems with...gateway.com
71 Type the keyword modem
troubleshooting...
8511050 - Gateway Computer User Guide - Page 80
... the password.
74
www.gateway.com Contact your company computer department or network administrator for help.
For more information about setting up a network in your home, see "Networking Your Computer" on page 81.
Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. Make sure that the optical sensor is working...
8511050 - Gateway Computer User Guide - Page 82
... icon. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to press after adding paper.
76
www.gateway.com See the guide that you may want to the printer.
See the printer documentation for instructions for instructions on installing the printer driver.
You see a "Printer is in the Search box...
8511050 - Gateway Computer User Guide - Page 83
...
Troubleshooting
You are not getting sound from the speakers ■ Make sure that the speakers are turned on.
■ Make sure that the universal jacks are configured correctly. For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that the volume controls are turned off. www.gateway...
8511050 - Gateway Computer User Guide - Page 85
... find answers to common problems.
(US and Canada)
Telephone numbers
You can access the following services through your telephone to get answers to your computer. See the label on page 15. For more information, see "Identifying your model" on the front of customer service, Customer Care, and information services. Telephone support
Telephone numbers
Gateway offers a wide range...
8511050 - Gateway Computer User Guide - Page 88
...Introduction to each computer or network device.
82
www.gateway.com A DHCP network configuration uses a router to ...set up an Ethernet network is commonly used to obtain a permit and hire a licensed installer.
Your municipality may require you or your electrician must install...or office.
Important
Check local code requirements before installing Ethernet cable or other wiring ...
8511050 - Gateway Computer User Guide - Page 106
...3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com Contact with them could fall into such power lines or...
8511050 - Gateway Computer User Guide - Page 112
... computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 83, 89
connecting 31
DSL 31, 83...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 6
...read manual that are specific to this guide
This guide includes information and maintenance instructions that includes information on your hard drive.
For all other software ■ Controlling audio and video settings ■ Using the Internet ■ Protecting your model of Gateway computer. Accessing the User Guide
In addition to your files ■ Playing and recording media...
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