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8511050 - Gateway Computer User Guide - Page 10
...-by-step wizard to get the latest software updates for your drivers.
For more information, see "Telephone support" on page 78.
4
www.gateway.com Contact Us
Click Contact Us to access links to view and purchase upgrades for BIOS and driver upgrades. Click Call Us to locate your computer. Upgrade Center
Click Upgrade Center to customer care with a live technician...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
...problem. ■ If you added or removed peripheral devices, review the installation procedures you
performed and make sure that
all connections are secure. ■ Make sure that you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Chapter 6: Troubleshooting... technician. Type the keyword troubleshooting in a program, see ...
8511050 - Gateway Computer User Guide - Page 72
... unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see a "Non-system disk" or "disk error" error message ■ Eject the diskette from the ISP connection and close your ISP is set up )" on page 12 to the...
8511050 - Gateway Computer User Guide - Page 74
... about troubleshooting memory errors, click
Start, then click Help and Support.
Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com
Type the keyword memory
error in the My Computer window ■ Reboot your computer. You see a "Memory error" message...
8511050 - Gateway Computer User Guide - Page 77
...Windows modem diagnostics. www.gateway.com
71 Some telephone... troubleshooting, click Start, then
click Help and Support. You may cause problems with...error such as port already open programs. 2 Click Start, then click Control Panel. The Control Panel window opens. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Type the keyword modem
troubleshooting...
8511050 - Gateway Computer User Guide - Page 80
...setting up a network in your company computer department or network administrator for help.
Passwords
Your computer does not accept your password... then retype the password.
74
www.gateway.com Chapter 6: Troubleshooting
Mouse
The mouse ...Support
For more information about network troubleshooting, click Start, then
click Help and Support.
Type the keyword network
troubleshooting in the...
8511050 - Gateway Computer User Guide - Page 82
Chapter 6: Troubleshooting
■ Reinstall the printer driver. See the guide that the printer is not set to work offline. To make sure that the printer is full" error message &#... memory to press after adding paper.
76
www.gateway.com Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. Type the keyword printer troubleshooter
...
8511050 - Gateway Computer User Guide - Page 83
... turned up. Help and Support
For more information, see ...setup poster to check your speaker connections.
■ Make sure that the universal jacks are configured correctly. www.gateway.com
77 Type the keyword sound troubleshooter
in the Search box
, then click the arrow. For more information about sound troubleshooting, click Start, then
click Help and Support. Sound
Troubleshooting...
8511050 - Gateway Computer User Guide - Page 88
...set up an Ethernet network is available at 1000 Mbps. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. Business networks are built using a router. Important
Check local code requirements before installing...municipality may require you or your electrician must install special Ethernet cables in the home. This ...
8511050 - Gateway Computer User Guide - Page 106
... from touching such power lines or circuits. Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
8511050 - Gateway Computer User Guide - Page 112
... video camera 32 front bezel 52 memory 55 peripheral devices 32 printer 32 scanner 32 side panel 51 system battery 57 Internet broadband connection 31 buttons 26
troubleshooting ...43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model ...
8511051 - Gateway Computer Setup Poster - Page 1
... a surge protector.
7 Connect the speakers (optional)
Follow the instructions provided inside the speaker box.
8 Turn on your model) If available, connect to Add-in video
Integrated video
otherwise
4 Connect the dial-up your Gateway computer
1 Connect the mouse If you have a wireless mouse, follow the Wireless Keyboard Setup Guide that came with the mouse.
2 Connect the keyboard...
8511051 - Gateway Computer Setup Poster - Page 2
..., make setting up to automatically download and install the latest updates. Check Gateway Support
For help and information about using your Gateway computer, see the program's online help. and other countries
MAN 6BAY MBTX CONS PSTR R1 9/05 Icons and color-coding help resources
Customer Care information
Online Support: Tech Support Phone: (U.S.)
(Canada) Tech Support Hours:
Model and...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 6
... Networking ■ Maintenance and troubleshooting ■ Legal notices
To access the User Guide:
■ Click Start, All Programs, then click Gateway Documentation.
2
For all other software ■ Controlling audio and video settings ■ Using the Internet ■ Protecting your hard drive. Accessing the User Guide
In addition to -read manual that are specific to your online User...
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