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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 22
... specifications. The Support page also has links to your programs are running more memory. Using an inkjet color printer, you think they are inkjet and laser printers, which print in color or black and white.
Printers You can print pictures, banners, and greeting cards, as well as memory size, memory type, and hard drive size, visit Gateway's Support...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
..., make sure that you followed each instruction. ■ If an error occurs in a program, see "Preventing static electricity discharge" on the screen, write down the exact message.
Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you
performed and make sure that...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
...Support
For more information, "Modem (dial-up modem, make sure that the modem cable is set up )" on page 12 to make sure that your account with your Internet service provider (ISP) is plugged into the Ethernet network... 6: Troubleshooting
You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
....
68
www.gateway.com
Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow. Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer. Type the keyword memory
error in the My Computer window ■ Reboot your computer. Help and Support
For more information...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
.... 5 Click the Diagnostic tab, then click Query Modem. Type the keyword modem
troubleshooting in the Search box
, then
click the arrow. www.gateway.com
71 The Control Panel window opens.
If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel. See...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 79
...video card documentation.
The damper wire is dim or difficult to read ■ Adjust the brightness and contrast controls.
■ Use the monitor degauss feature (see "Adjusting the screen and desktop settings" in Using Your Computer which has been included on the display is a critical part...guide, click Start, All Programs, then click Gateway... www.gateway.com
73
Troubleshooting
The ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... extension cables and switch boxes. ■ Try a mouse you know is working to your company network Every network is unique.
Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. For more information about setting up a network in the Search box
, then
click the arrow.
The mouse works erratically If the mouse...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
.../offline button that the printer is not set to press after adding paper.
76
www.gateway.com Type the keyword printer troubleshooter
in Category View, click Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. See the printer documentation for instructions for instructions on installing the printer driver.
To make sure that you need...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
...Make sure that the volume controls are turned up. Help and Support
For more information, see the speaker setup poster to check your speaker connections.
■ Make sure ...keyword sound troubleshooter
in the Search box
, then click the arrow.
For more information about sound troubleshooting, click Start, then
click Help and Support. Sound
Troubleshooting
You are not getting sound from...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
... Ethernet cables in your home or office. Chapter 7: Networking Your Computer
Introduction to obtain a permit and hire a licensed installer. Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is available at 1000 Mbps. Important
Check local code requirements before installing Ethernet cable or other wiring in your home or office.
Standard Ethernet runs at 10 Mbps...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 90
... Store at the speed of Network adapters.
Creating an Ethernet network
Installing Ethernet cards and drivers
After you have determined the type of Ethernet you are using for your network, you must install one. The Control Panel window opens. Chapter 7: Networking Your Computer
Important
For best results, all Ethernet components should be sure the model includes everything your...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
... from touching such power lines or circuits. Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 83, 89
connecting 31
DSL 31, 83, 89...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 115
... tips before contacting 78 tutorial service 79 telephone support 78 testing network 92
training CD 80 classroom 80 Gateway Learning Libraries 80 Learn With Gateway 80
troubleshooting add-in cards 61 automated system 79 cards 61 CD drive 61 cleaning CD 47 cleaning DVD 47 computer startup 63 diskette drive 63 display 64
DVD drive 61, 64 DVD...
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