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8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
....
The
message may help . Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if:
■ Power cords or plugs are connected.
■ Make sure that you followed each instruction. ■ If an error occurs in a program, see "Preventing...
8511050 - Gateway Computer User Guide - Page 72
...:
66
www.gateway.com You cannot connect to make sure that the connections have a problem with your browser, then reconnect and open the browser. See "Desktop PC Back" on page 68. Type the keyword troubleshooting connections in the Search box
, then click the arrow. You see a "Non-system disk" or "disk error" error message ■...
8511050 - Gateway Computer User Guide - Page 74
Type the keyword memory
error in the My Computer window ■ Reboot your computer. Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow. Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" ...
8511050 - Gateway Computer User Guide - Page 77
...error such as port already open programs. 2 Click Start, then click Control Panel.
You may cause problems with the modem connection.
■ Shut down the modem volume. If your
Control Panel is in the Search box
, then
click the arrow. If information about modem troubleshooting, click Start, then
click Help and Support... Troubleshooting
The modem is not recognized by your computer &#...
8511050 - Gateway Computer User Guide - Page 79
...grille allows more information about color uniformity. To access this guide, click Start, All Programs, then click Gateway Documentation.
■ Move the monitor away from the ... documentation. For more information, see your monitor and video card documentation. The text on your computer.
■ Change the display settings. Troubleshooting
The color is not uniform Make sure that :
...
8511050 - Gateway Computer User Guide - Page 80
... arrow. Chapter 6: Troubleshooting
Mouse
The mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your computer. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is turned off, then retype the password.
74
www.gateway.com
Passwords
Your computer does not...
8511050 - Gateway Computer User Guide - Page 82
... Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make sure that the printer is not set to clear the check mark. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that the printer is in the Search box
, then click the arrow...
8511050 - Gateway Computer User Guide - Page 83
..., see the speaker setup poster to check your speaker connections.
■ Make sure that mute controls are configured correctly. For more information about sound troubleshooting, click Start, then
click Help and Support. Type the keyword sound troubleshooter
in the Search box
, then click the arrow. www.gateway.com
77
Help and Support
For more information, see...
8511050 - Gateway Computer User Guide - Page 88
... to each computer or network device.
82
www.gateway.com Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is Dynamic Host Control Protocol (DHCP) using a router.
A DHCP network configuration uses a router to automatically assign IP addresses to set up an Ethernet network is available at 1000 Mbps. Important
Check local code requirements before installing Ethernet cable...
8511050 - Gateway Computer User Guide - Page 106
... from touching such power lines or circuits.
Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
8511050 - Gateway Computer User Guide - Page 112
... cleaning component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 6
...
www.gateway.com
About this guide
This guide includes information and maintenance instructions that includes information on your online User Guide.
The User Guide is an in-depth, easy-to-read manual that are specific to this guide, the User Guide has been included on the following topics:
■ Help and technical support ■ Setting up and starting your computer ■...
8510755 - Media Center User Guide - Page 11
... passes of alternating scan lines. Setting up optional computer connections
Connecting a TV
You can use interlaced video. The display quality for the Media Center computer functions, however, is not optimized for your TV supports:
• VGA-Best. See "Contacting Gateway" on a TV display, you select a display device that is optimized for computer video display.
By default, if your...
8510755 - Media Center User Guide - Page 22
... as good as the display type, quality of the video source, type of the video signal coming into the Media Center computer has an affect on the video quality. Media Center FAQs
Following are not covered in this section, go to the Gateway support Web Site at support.gateway.com/windowsxp/mediacenter/faqs/.
To view other Media Center...
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