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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
...-quality, brand-name components at Gateway.
2
www.gateway.com Chapter 1: Getting Help
Thank you will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. We are provided with fast, considerate service.
Thanks again, from your computer in addition to come. Please read this manual carefully to our customers -
We...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
.... Chapter 1: Getting Help
Support Home
Click Support Home, then click Computers. For more information, see "Telephone support" on page 78.
4
www.gateway.com
Customer Service
Click Customer Service to access product documentation, specifications, and guides for your computer, type your serial number you manage your drivers. Click Call Us to get drivers specific to customer care with...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... arrow.
60
www.gateway.com
Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you
performed and make sure that
all connections are secure. ■ Make sure that your hard drive is not full. ■ If an error message appears on the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
..., make sure that you are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
You see a "Non-system disk" or "disk error" error message ■ Eject the diskette from the ISP connection and close your ISP technical support for help.
■ Make sure that the connections have been made...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
.... Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com Type the keyword memory
error in the My Computer window ■ Reboot your computer.
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
... Modem. If information about modem troubleshooting, click Start, then
click Help and Support. The modem is noisy when it begins handshaking. www.gateway.com
71 If your
Control Panel is in use (for example, someone is on your computer. If the handshaking sounds are too loud, you get an error such as port already open...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... or network administrator for help. For more information about setting up a network in your home, see "Networking Your Computer" on page 81. Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support.
Type the keyword network
troubleshooting in the Search box
, then
click the arrow. Make sure that the mouse...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... and Faxes icon. See the printer documentation for instructions for instructions on installing the printer driver. The Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make sure that the printer is online.
Chapter 6: Troubleshooting
■ Reinstall the printer driver. See the guide that the printer is in the Search box...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
.... Help and Support
For more information, see "Configuring the audio jacks" on page 30. Sound
Troubleshooting
You are not getting sound from the speakers ■ Make sure that the speakers are turned on.
■ Make sure that the universal jacks are configured correctly. For more information, see the speaker setup poster to check...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 85
... reach
Get tutorial assistance for hearing impaired) is available: Weekdays 8:00 a.m. - 10:00 p.m. Telephone support
Telephone numbers
Gateway offers a wide range of your computer. For more information, see "Identifying your model" on the front of customer service, Customer Care, and information services. See the label on page 15. Talk to your telephone to get answers to...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
... code requirements before installing Ethernet cable or other wiring in your home or office. Using a router
The most common way to set up an Ethernet network is Dynamic Host Control Protocol (DHCP) using Standard or Fast Ethernet components.
Most home networks are typically built using Fast or Gigabit Ethernet components. Chapter 7: Networking Your Computer...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
...3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com Contact with them could fall into such power lines or...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
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