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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
... tests to high-quality, brand-name components at Gateway.
2
www.gateway.com If you ever have a problem, our knowledgeable, dedicated customer service department will provide you will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. Please read this manual carefully to familiarize yourself with the outstanding quality...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
... for BIOS and driver upgrades.
To view support documents for all the products that Gateway supports.
Resources
Click Resources to access utilities to help you get drivers specific to access product documentation, specifications, and guides for your computer, type your computer. Click the arrow button to open the Select Your Computer Product box, then click your model number to your...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 22
... size, visit Gateway's Support page at accessories.gateway.com. See "Installing a printer, scanner, or other peripheral device" on page 3.
Accessories
To order accessories, visit the Accessory Store at support.gateway.com. Memory Large programs, such as multimedia games or graphics programs, use a lot of printer to additional Gateway documentation and detailed specifications. For...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... power.
■ If you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if:
■ Power cords or plugs...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
... in the Search box
, then click the arrow. Chapter 6: Troubleshooting
You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com You see a "Non-system disk" or "disk error" error message ■ Eject the diskette from the ISP connection and close...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 73
... an aerosol can of graphics and multimedia on Web ...not work after it dries, you may need to replace it. www.gateway.com
67
Liquid spilled in the keyboard If you spilled...driver. Press each key to loosen a key that might be
stuck, then restart your ISP for technical support. Troubleshooting
■ The condition of the telephone lines in your residence or at your local telephone service...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
... is failing.
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com
Type the keyword memory
error in the My Computer window ■ Reboot your computer.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
...then click Properties. If information about modem troubleshooting, click Start, then
click Help and Support. If no data, or if you can... Control Panel window opens. You may cause problems with no modem information is noisy when it...gateway.com
71 Type the keyword modem
troubleshooting in the Search box
, then
click the arrow. If the handshaking sounds are too loud, you get an error...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... about setting up a network in your home, see "Networking Your Computer" on page 81. Make sure that the optical sensor is turned off, then retype the password.
74
www.gateway.com Passwords
Your computer does not accept your password Make sure that CAPS LOCK is clean and free of debris. Type the keyword network
troubleshooting in...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
..., click Use Printer Offline to work offline:
1 Click Start, then click Control Panel. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver.
To make sure that the printer is in the Search box
, then click the arrow...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
... the universal jacks are configured correctly.
www.gateway.com
77 For more information, see "Adjusting the volume" on .
■ Make sure that the volume controls are turned up. Help and Support
For more information, see "Adjusting the volume" on page 30. For more information about sound troubleshooting, click Start, then
click Help and...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
...gateway.com Most home networks are typically built using a router. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds.
Important
Check local code requirements before installing... to set up an Ethernet network is available at 1000 Mbps. Your municipality may require you or your electrician must install special ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
... fall into such power lines or circuits. Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 83, 89
connecting 31
DSL 31, 83, 89...
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