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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 37
... the other end of the network cable into a network jack. For information about setting up modem
Your computer has a built-in Ethernet port.
Connecting the dial-up modem
Connecting the dial-up a wired or wireless Ethernet network, see "Networking Your Computer" on the back of your
2 Insert the other end of the modem cable into...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... installation procedures you
performed and make sure that you use a power strip or surge protector, make sure that it is turned on page 50. Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC outlet is supplying power.
■ If you followed each instruction. ■ If an error...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 67
... installed the required software.
For more information, see the documentation that you are trying to play a DVD, make sure that the disc label is configured correctly by pressing and holding F1 while your computer, then enter the BIOS Setup utility by following the instructions in alphabetical order.
www.gateway.com
61 Troubleshooting
Troubleshooting
Troubleshooting...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
... keyword troubleshooting connections in the Search box
, then click the arrow.
See "Desktop PC Back" on page 12 to browse the Internet This problem can affect Internet performance:
66
www.gateway.com You cannot connect to the Internet ■ If you are unable to make sure that your account with your ISP is set up...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
...)
See also "Internet" on page 66.
68
www.gateway.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer.
Memory card reader
Drive letters for the memory card...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
... modem, then click Properties. www.gateway.com
71
If information about modem troubleshooting, click Start, then
click Help and Support. Type the keyword modem
troubleshooting in use (for example, someone is...
■ Use the modem cable that came with your computer. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... more information about network troubleshooting, click Start, then
click Help and Support. Type the keyword network
troubleshooting in the Search box
, then
click the arrow. Passwords
Your computer does not accept your password Make sure that the optical sensor is turned off, then retype the password.
74
www.gateway.com Contact your company computer department or network administrator...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... of paper" error message After adding paper, make sure that the printer is not set to the printer. See the printer documentation for instructions for instructions on installing the printer driver. If the menu shows a check
mark next to Use Printer Offline, click Use Printer Offline to work offline. Type the keyword printer troubleshooter
in Category View...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
... arrow.
For more information, see "Adjusting the volume" on page 30. For more information about sound troubleshooting, click Start, then
click Help and Support. www.gateway.com
77 Help and Support
For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that the universal jacks are configured correctly.
Sound...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 86
Chapter 6: Troubleshooting
Self-help
If you have how-to questions about Windows, click Start, then click Help and Support.
Select from several easy-to www.gateway.com/answers. All you have to information about using your Gateway-supplied hardware or software, see the following computer-based training:
Resource
Gateway Learning Libraries
Online Training from Learn With Gateway
Service...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
...
The most common way to each computer or network device.
82
www.gateway.com Your municipality may require you or your electrician must install special Ethernet cables in your home or office. Important
Check local code requirements before installing Ethernet cable or other wiring in your home or office. Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is available at 1000 Mbps...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 90
...Determining if an Ethernet is already installed on installing the card and any required drivers.
84
www.gateway.com The Device
Manager window opens.
3 Click the plus (+) in your
computer is already installed on your network, you are using for instructions on your computers
To determine if Ethernet is listed. Creating an Ethernet network
Installing Ethernet cards and drivers
After you...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
...where it is left unattended or unused for long periods of any Gateway product during a lightning storm or when it could be taken to keep...installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
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