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8511050 - Gateway Computer User Guide - Page 17
... drive types" on drive type). You can also configure the power button to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on page 37. This jack is color-coded orange.
Component
Icon
DVD/CD drive
USB ports (optional)
Diskette drive (optional) Memory card reader (optional) Power button and power indicator
Hard...
8511050 - Gateway Computer User Guide - Page 61
... for your system board.
4 If you install the correct type of the memory module and remove it on a towel or other non-abrasive surface.
3 Find the memory module banks on its side. Your computer uses DIMM memory.
To install or replace DIMM memory:
1 Remove the side panel by following the instructions in "Removing the side panel"
on page 51...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... program's printed documentation or the
online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you
performed and make sure that
all connections are secure. ■ Make sure that you followed each instruction. ■ If an error occurs in the
Search box
, then...
8511050 - Gateway Computer User Guide - Page 72
... URL. Chapter 6: Troubleshooting
You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com OR - Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you still get the error, your modem...
8511050 - Gateway Computer User Guide - Page 74
....gateway.com Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer.
You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Type...
8511050 - Gateway Computer User Guide - Page 77
...PC.... Help and Support
For more information about the modem
appears, the modem passed diagnostics. You may cause problems with the modem...troubleshooting, click Start, then
click Help and Support. www.gateway.com
71 If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel. Type the keyword modem
troubleshooting...
8511050 - Gateway Computer User Guide - Page 80
... sure that CAPS LOCK is clean and free of debris. Type the keyword network
troubleshooting in correctly. ■ Shut down and restart your password Make sure that the mouse port works. Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. The mouse works erratically If the mouse pointer begins...
8511050 - Gateway Computer User Guide - Page 82
... and Support. See the printer documentation for instructions for instructions on installing the printer driver.
If your printer for adding additional memory. The Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make sure that you need to work offline. Chapter 6: Troubleshooting
■ Reinstall the printer driver. Type the keyword...
8511050 - Gateway Computer User Guide - Page 83
... speakers, see "Configuring the audio jacks" on .
■ Make sure that the volume controls are turned up. Help and Support
For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that the universal jacks are turned off. www.gateway.com
77
Type the keyword sound troubleshooter
in the Search box...
8511050 - Gateway Computer User Guide - Page 88
... set up an Ethernet network is Dynamic Host Control Protocol (DHCP) using Standard or Fast Ethernet components. Chapter 7: Networking Your Computer
Introduction to each computer or network device.
82
www.gateway.com Your municipality may require you or your electrician must install special Ethernet cables in your home or office. Important
Check local code...
8511050 - Gateway Computer User Guide - Page 90
... View, click Performance and Maintenance.
2 Click/Double-click System, click the Hardware tab, then click Device Manager. If one is already installed on installing the card and any required drivers.
84
www.gateway.com To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at the speed of Ethernet you must...
8511050 - Gateway Computer User Guide - Page 106
...2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com Power lines
Do not locate the antenna near overhead light or...
8511050 - Gateway Computer User Guide - Page 112
... installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 83, 89
connecting 31
DSL 31, 83, 89 jack 13, 31
protecting from power surge 22 troubleshooting 68 monitor cleaning 47 port 14 troubleshooting 72
www.gateway...
8511050 - Gateway Computer User Guide - Page 115
...) jack 13
U uninterruptible power supply (UPS) 17, 22
updating device drivers 3
updating Windows 42
UPS 17, 22 USB port 11, 14, 32
V
video playing 39 S-Video out jack 13
virus protecting against 43 removing with Norton Internet Security 43
voltage switch 13 volume
adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77
W
WAN IP...
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