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8512728 - FX540 Hardware Reference Guide - Page 6
... 118 Networks 119 Passwords 119 Power 119 Printer 120 Sound 121 Restoring your computer 122 Recovering your system 122 Recovering pre-installed software and drivers 123 Using Microsoft System Restore 128 Recovering your system to its factory condition . . . . . 131 Recovering your system using the Windows DVD . . . . 132 Telephone support 133 Before calling Gateway Customer Care...
8512728 - FX540 Hardware Reference Guide - Page 8
... 1: About This Reference
About this guide
This guide includes information and maintenance instructions that includes information on the following topics:
• Help and technical support • Using and customizing Windows and other computer information, see your model of Gateway computer.
For all other software • Controlling audio and video settings • Using the Internet...
8512728 - FX540 Hardware Reference Guide - Page 108
...Support. Type the keyword/phrase troubleshooting in a program, see "Preventing static electricity discharge" on page 48.
Warning
Make sure that you followed each instruction.
• If an error occurs in the Search Help box, then press ENTER.
102
First steps
If you have problems...fixing the problem.
• If you added or removed peripheral devices, review the
installation procedures you...
8512728 - FX540 Hardware Reference Guide - Page 119
...), type Memory Diagnostic Tool,
then press ENTER.
You get a "Download Error" message when Media Center tries to the computer.
Reboot your computer, and your Internet account is set up and connected to update the Program Guide
• You must also have at least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and...
8512728 - FX540 Hardware Reference Guide - Page 123
...box, then press ENTER. Type the phrase modem troubleshooting in your modem tries to connect to another modem, it dials and connects When your online User Guide.
117 The modem is a digital "getting ...an error such as port already open or the modem has failed to close the Phone and Modem
Options dialog box. If information about modem troubleshooting, click Start, then click Help and Support....
8512728 - FX540 Hardware Reference Guide - Page 125
... network troubleshooting, click Start, then click Help and Support. Try a different mouse pad. Passwords
Your computer does not accept your password
•...setting up a network in the Search Help box, then press ENTER.
Power
Your computer will likely improve its accuracy.
• Clean the mouse by wiping the bottom with your mouse. To test the outlet, plug a working correctly. Replace...
8512728 - FX540 Hardware Reference Guide - Page 126
...set to put the printer online.
• Check the cable for instructions on but will not turn on
• Make sure that the printer is on installing the printer driver. Press the button to work offline.
You see a "Printer queue is full" error... the printer is online.
See the guide that came with
your computer.
CHAPTER 7: Troubleshooting
Printer
The printer will not print
•...
8512728 - FX540 Hardware Reference Guide - Page 127
...gateway...troubleshooter in the Search Help box, then press ENTER.
121
Help
For more information about printer troubleshooting, click Start, then click Help and Support... about sound troubleshooting, click Start, then click Help and Support. Type the phrase sound troubleshooter in the ...information, see a "Printer is out of paper" error message After adding paper, make sure that the speakers...
8512728 - FX540 Hardware Reference Guide - Page 128
... system recovery options, you created. (Your computer must have
stopped working correctly. To recover software and drivers that were pre-installed at www.gateway.com. Problem solving may be solved by re-installing the software or the hardware drivers. For instructions on page 123. CHAPTER 7: Troubleshooting
Restoring your computer
Recovering your system
You can solve most conditions.
8512728 - FX540 Hardware Reference Guide - Page 129
... system using the Windows DVD" on page 132.
• To re-install your pre-installed software and device
drivers using recovery discs, see "Recovering pre-installed software and drivers using recovery discs" on your system, you need to follow that software's installation instructions. Recovering pre-installed software and drivers
You can recover pre-installed software and drivers from a set .
8512728 - FX540 Hardware Reference Guide - Page 130
... a recordable disc drive to create a full set of discs for recovering your pre-installed software and device drivers, in the upper-right corner to do? The What would you need to use them later for recovering pre-installed software and drivers:
1 Click (Start), All Programs, Gateway Recovery
Center, then click Gateway Recovery Center. dialog box opens.
3 Click...
8512728 - FX540 Hardware Reference Guide - Page 131
...Gateway Recovery Center opens.
For instructions, see "Recovering pre-installed software and drivers using Gateway Recovery Center
To recover specific drivers and software:
1 Click (Start), All Programs, Gateway Recovery
Center, then click Gateway...marker to label each disc "Software and Driver Recovery," along with a short description of a 3-disc set, Recovery23 for . window opens.
8 ...
8512728 - FX540 Hardware Reference Guide - Page 133
... click the software you want to recover, try another disc. www.gateway.com
Recovering pre-installed software and drivers using recovery discs:
1 Insert a software and driver recovery disc into a CD or
DVD drive. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista...
8512728 - FX540 Hardware Reference Guide - Page 139
... your computer's pre-installed software and device drivers. For instructions, see :
• Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site
133 If you use the
software and driver recovery discs you created to recover your computer is supplying power.
Telephone support
Before calling Gateway Customer Care
If...
8512728 - FX540 Hardware Reference Guide - Page 159
... Gateway Recovery Center 125 with Windows DVD 132 with Windows System Restore 128
Resume mode 7
right-clicking 25
S
S/PDIF out 9
safety avoiding repetitive strain 16 general precautions 138 guidelines for troubleshooting 102 posture 16 reducing eye strain 15 setting up computer 15 sitting at computer 14, 16 static electricity 48
scanner installing 35
screen troubleshooting...
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