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Gateway E-6500 Computer User's Guide - Page 2
... and Support 3 Searching for a topic 4
Using Your Computer guide 4 Online help 5 Gateway contact information 5 Identifying your computer 6
2 Checking Out Your Gateway Computer 7
Front 8 Back 10 Locating your serial number 14
Microsoft Certificate of Authenticity 14 Finding your specifications 15 Accessories 16
3 Getting Started 19
Working safely 20 Reducing eye strain 20 Setting up...
Gateway E-6500 Computer User's Guide - Page 6
Chapter 1
Getting Help
• Using the Gateway Web site • Using Help and Support • Using Your Computer guide • Using online help • Contacting Gateway
1
Gateway E-6500 Computer User's Guide - Page 7
Please read this manual carefully to familiarize yourself with fast, considerate service.
If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of services and support.
Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure...
Gateway E-6500 Computer User's Guide - Page 76
...telephone service
■ The condition of graphics and multimedia on Web pages
■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Internet
Troubleshooting
You cannot connect to the Internet ■ If you still get the error...
Gateway E-6500 Computer User's Guide - Page 77
... ISP for technical support.
If the keyboard does not work ■ Make sure that your account with your Internet service provider (ISP) is set up correctly. For more information, see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing.
72
www.gateway.com Chapter 6: Troubleshooting
People are sending...
Gateway E-6500 Computer User's Guide - Page 78
...Ethernet network jack. Help and Support
For more information about troubleshooting memory errors, click Start, then click Help and Support. If your telephone service to get the correct code to the telephone line and ...sure that all settings are dialing, then click Edit.
4 Make sure that the modem cable is in the Search box
,
then click the arrow.
www.gateway.com
73
The ...
Gateway E-6500 Computer User's Guide - Page 80
.... www.gateway.com
75 Some telephone cables do not meet required cable standards and may hear unusual handshaking sounds when the modems first connect. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. If information about modem troubleshooting, click Start, then click Help and Support. You may cause problems with...
Gateway E-6500 Computer User's Guide - Page 81
... about changing the screen resolution, click Start, then click Help and Support. The Control Panel window opens.
The computer is running but there is...Troubleshooting
To turn down the modem volume:
1 Click Start, then click Control Panel. Tips & Tricks
For more information about color uniformity.
76
www.gateway.com To access this guide, click Start, All Programs, then click Gateway...
Gateway E-6500 Computer User's Guide - Page 83
...password.
Contact your company network Every network is free from cuts or damage.
Power
Your computer will likely improve its accuracy.
Replace any damaged cables.
78
www.gateway.com Chapter 6: Troubleshooting...and Support
For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in your password Make...
Gateway E-6500 Computer User's Guide - Page 84
... online.
■ Check the cable for instructions on ■ Make sure that the power cable is on but will not turn on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that you want to print to is in the printer setup. To set a default printer:
1 Click Start, then click...
Gateway E-6500 Computer User's Guide - Page 85
... instructions for adding additional memory. You see the speaker setup ...on page 31.
80
www.gateway.com
For more information about printer troubleshooting, click Start, then click Help and Support. Most printers have been ...Support
For more information, see "Adjusting the volume" on page 30.
■ Make sure that the universal jacks are turned off.
Sound
You are not getting sound...
Gateway E-6500 Computer User's Guide - Page 87
...at three different speeds. Important
Check local code requirements before installing Ethernet cable or other wiring in offices around the world and can be used to set up an Ethernet network is available at... to each computer or network device.
82
www.gateway.com To create an Ethernet network, you to obtain a permit and hire a licensed installer. Using a router
The most common way to ...
Gateway E-6500 Computer User's Guide - Page 107
... Corporation. All other countries. For the latest product updates, consult the Gateway Web site at any form, without notices or obligation. No part of their respective companies.
102
www.gateway.com
Due to continuing system improvements, Gateway is believed to make improvements in this manual. Trademark Acknowledgments
Gateway and the Black-and-White Spot Design are used...
Gateway E-6500 Computer User's Guide - Page 110
... needed 83 example 83 installing cards 84 installing drivers 84 jack 33 Ethernet jack 11 Ethernet network creating 84
external audio jack 11, 12
F
Fast Ethernet 82 faxes
troubleshooting 74 files
troubleshooting 69 finding
Help and Support topics 4 specifications 15
Firewire port 9, 11, 34
front bezel removing 58 replacing 58
function keys 27, 28
G
Gateway eSupport 15 serial number...
Gateway E-6500 Computer User's Guide - Page 113
...installing 34
screen cleaning 48 troubleshooting 76
Scroll Lock indicator 27, 28
search button 29 searching in Help and Support 4 serial number 15 serial port 12 service plan 5 setting up
safety precautions 96
shutting down computer 25, 26
side panel removing 54 replacing 54
sound... 76 mouse 77 network 78 passwords 78 power 78 printer 79 safety...updating device drivers 43 Norton Internet Security 44 Windows 43
UPS 17...
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