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6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 6
Contents
Sound 97 Recovering your system 98
Recovering pre-installed software and drivers 99 Using Microsoft System Restore 105 Recovering your system to its factory condition . . . . . 108 Recovering your system using the Windows DVD . . . . 109 Telephone support 110 Before calling Gateway Customer Care 110 Telephone numbers 111 Self-help 111
Appendix A: Legal Notices 113 Index 123
iv
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 8
...• Click (Start), All Programs, then click Gateway
Documentation.
2 The Support page also has links to your model of Gateway computer. Some illustrations in -depth, easy-to-read manual that are specific to additional Gateway documentation and detailed specifications. Accessing your online User Guide
In addition to this guide may look different than your computer because hardware options...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 86
Warning
Make sure that you followed each instruction.
• If an error occurs in the Search Help box, then ... troubleshooting, click Start, then click Help and Support. The message may help . CHAPTER 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
• Make sure that the power cord is connected to troubleshoot your computer problem if...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 99
...setup poster or "Connecting a dial-up modem" on your modem, then click
Properties. Type the phrase modem troubleshooting...supports a maximum send
and receive rate of 14,400 bps. www.gateway.com
Your fax communications program only sends and receives faxes at 14,400 bps when you get an error... not meet required cable standards and may cause problems with no modem information is available, a white...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 101
...
For more information about network troubleshooting, click Start, then click Help and Support. Power
Your computer will likely improve its accuracy.
To test the outlet, plug a working correctly. Try a different mouse pad. For more information about setting up a network in the Search Help box, then press ENTER. Passwords
Your computer does not accept your...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 102
..." error message
• Make sure that the printer is connected to be the default
printer, then click Set as Default Printer.
• Reinstall the printer driver.
Make sure that the power cable is online. The Printers window opens.
96 The Printer window opens.
3 Right-click the printer you may need to press.
• Make sure that it in the printer setup.
The...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 103
... more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for adding additional memory. Most printers have been printed before sending
additional files to the printer.
• If you print large files or many files at one time, you want to add additional memory to the printer. www.gateway.com
3 Right...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 104
... Troubleshooting
Recovering your system
You can solve most conditions. Gateway provides everything was working correctly, the problem may also involve re-installing some or all of software and driver recovery discs as soon as possible. To recover software and drivers that product's documentation or support Web site.
• If re-installing software or drivers does not help, the
problem...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 105
... installation instructions. You can recover pre-installed software and drivers from your own set of recovery discs (you may not be expecting to need to recover software that were pre-installed at the factory. Because these discs do not come pre-installed on your pre-installed software and drivers using Gateway Recovery Center. Preparing for recovering pre-installed software and drivers...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 109
... not offer the software or driver you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. To recover software and drivers using recovery discs
If you need to recover, try another disc. www.gateway.com
Recovering pre-installed software and drivers using recovery discs:
1 Insert a software and driver recovery disc into a CD...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 110
CHAPTER 6: Troubleshooting
2 To recover pre-installed software, click Application
recovery, then click the software you
have a multiple-disc set of driver you want to recover.
3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover.
- OR To recover pre-installed device drivers, click Device driver recovery, then click the type of...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 115
... the system recovery. For instructions, see "To create discs for recovering pre-installed software and drivers:" on your backed up ...install a new hard drive or completely re-format your original hard drive, you must recover your personal files,
and create a set of software and driver... your computer's pre-installed software and device drivers. www.gateway.com
8 To perform a recovery with data ...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 116
...
110 If you use a surge protector, make sure that you have a technical problem with it according to
a grounded AC outlet that it is turned on -screen instructions.
5 After Windows is supplying power. Telephone support
Before calling Gateway Customer Care
If you have installed it .
If you did not purchase the hardware or software from CD...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 131
... audio jack 9
F
fan variable-speed 16
faxes troubleshooting 93
files backing up 73 deleting 69 finding 77 opening 25 transferring 76 troubleshooting 86 types 76
finding files 77 files and folders 76
Firewire port 34
folders opening 25
fragmentation 71
function keys 20, 22, 23
G
Gateway contact information 3 model number 3 serial number 3 Support 2
Gateway Recovery Center re-installing drivers...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 135
... port 9, 34
setting up safety precautions 114
settings transferring 75, 76
shortcut menus accessing 25
shortcuts opening menu 25
shutting down computer 17, 19
side panel 9 removing 37 replacing 37
sleep button 22
sleep mode 17
software recovery discs 99, 103 re-installing 98, 99
sound adjusting 32 controls 32 muting 32 troubleshooting 97
speaker...
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