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E-2100 User's Guide - Page 5
... the hard drive 133 Adding or replacing add-in cards 136 Replacing the power supply 138 Replacing the system board 140 Installing memory 144 Replacing the system battery 149
8 Using the BIOS Setup Utility 151
Opening the BIOS Setup utility 152 Updating the BIOS 154 Setting the BIOS configuration jumper 154
9 Troubleshooting 155
Safety guidelines 156 First steps 157 Software support...
E-2100 User's Guide - Page 97
...DVD drive. 2 If this is the first time you have an Internet service provider, the update utility works by following the on-screen
instructions.
Depending on -screen instructions. However, if a setup wizard opens when you restart your computer, follow the on the device driver you may only need to complete the installation. The Connect window opens. 6 Install available updated device drivers...
E-2100 User's Guide - Page 115
... page 100.
2 Open the case by following the instructions in "Opening the case" on
page 101.
3 Disconnect the drive cables, noting their locations and orientation. (You
will reconnect the cables after you install the new drive.) See the drive documentation for further instructions.
Gateway Mid Tower Case
Adding or replacing a hard drive
Use these instructions to add or replace hard drives.
E-2100 User's Guide - Page 123
Gateway Mid Tower Case
4 Disconnect the power supply cables from all components (such as, hard
drives, CD/DVD/Recordable drives, and the system board), noting their locations and orientation. (You will reconnect the cables after you install the new power supply.)
www.gateway.com
117
E-2100 User's Guide - Page 155
...:
1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup
Utility" on page 100.
5 Open the case by the manufacturer. Use a battery of explosion if battery is incorrectly replaced. Replacing the system battery
Replacing the system battery
If the computer clock does not keep time or the settings in the BIOS Setup utility are not...
E-2100 User's Guide - Page 161
... chapter provides some solutions to common computer problems. Read this chapter to learn how to:
■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not correct the problem, see "Getting Help" on page 29, for more information...
E-2100 User's Guide - Page 163
... each instruction.
■ Make sure that your hard drive is not full.
■ If an error message appears on the screen, write down the exact message. Type the keyword troubleshooting in a program, see the program's printed documentation or the online help. The message may help Gateway Technical Support in diagnosing and fixing the problem.
■ If an error occurs...
E-2100 User's Guide - Page 172
...; Make sure that your account with your Internet service provider (ISP) is using the telephone line.
■ If you have lost your Internet connection, or your browser, then reconnect and open the browser.
Type the keyword troubleshooting connections in Windows XP, click Start, then click Help and Support. Double-check the URL or try a different...
E-2100 User's Guide - Page 174
... the modem dialing properties are cleared and call waiting is failing, replace it. Chapter 9: Troubleshooting
Memory
You see a "memory error" message during startup ■ Use PC Doctor or a third-party diagnostic program to temporarily disable the service.
Help and Support
For more information, see "Installing memory" on page 144.
■ Check the memory module for a dial...
E-2100 User's Guide - Page 178
... programs.
2 Click Start, Settings, then click Control Panel.
The Control Panel
window opens.
3 Double-click the Modems icon. If information about the modem appears, the modem passed diagnostics. To run modem diagnostics in Windows XP, click Start, then click Help and Support.
For more information, see "Reinstalling device drivers" on page 136.
172
www.gateway.com If no modem...
E-2100 User's Guide - Page 183
... Printers. 2 Right-click on installing the printer driver.
If your computer is not set to be the default
printer, then click Set as Default Printer. If the menu
shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline in Windows XP:
1 Click Start, then click Control Panel. www.gateway.com
177 The Printers...
E-2100 User's Guide - Page 184
... setup poster to press after adding paper. Sound
You are not getting sound from the speakers ■ Make sure that the speakers are turned on. ■ Make sure that the volume controls are turned up. ■ Make sure that the printer is online. Chapter 9: Troubleshooting
Help and Support
For more information about printer troubleshooting in Windows XP...
E-2100 User's Guide - Page 185
Type the keyword sound troubleshooter in Windows XP, click Start, then click Help and Support. Troubleshooting
Help and Support
For more information about sound troubleshooting in the HelpSpot
Search box
, then click the arrow. www.gateway.com
179
E-2100 User's Guide - Page 205
...
troubleshooting 178 audio CD
See CD
B backing up files 60, 72
battery replacing 149
BIOS configuration jumper 154 updating 154
BIOS Setup utility 151
C cable lock 7, 11
camera 18 card
installing 112, 136 reinstalling 112, 136 removing 112, 136 replacing 112, 136
retention thumbscrew 7 troubleshooting 159 case
closing 104, 124 identifying style 2, 100 opening 101, 124
See also Gateway...
E-2100 User's Guide - Page 211
... device drivers 37
updating Norton AntiVirus 63 upgrading 97
UPS 19, 22, 84 USB port 4, 6, 9, 11
V
virus protecting against 63 removing with Norton AntiVirus 63
voltage switch 6, 12
volume adjusting modem 173 troubleshooting 178
W
Web site Gateway 36
Windows installing 94 product key 7 Product Key Code 15 reinstalling 94 reinstalling drivers 89 updating drivers 91
working safely 23
Z Zip drive 19...
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