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Gateway Desktop Quick Start Guide - Page 1
...Choose an 'Internet Service Provider 20 Network connections 21 Surf the Net 23
Helpdesk
25
Safe Computing 25
Maintenance 25
Updates 28
Security 28
Windows Remote Assistance 33
Diagnose & Repair 34
Top Troubleshooting Cases 34
Miscellaneous Troubleshooting 39
Recovering your system 46
To recover your system 46
Recovering pre-installed software and drivers .. 46
Returning...
Gateway Desktop Quick Start Guide - Page 3
... on if possible. Gateway Support Make sure you call us will also help you maintain your computer and troubleshoot in the Quick Start & Troubleshooting Guide did not help , drivers and downloads. If you write down any error message causing the problem, and have the computer in your computing experience. Having these items to retain all settings and personal data...
Gateway Desktop Quick Start Guide - Page 16
... software and drivers. Gateway
Recovery Management opens.
2. The Create Backup Disc dialog box opens. Important: We recommend that you create each type of identical, blank discs ready before continuing.
16 - Quick Start & Troubleshooting Guide
Make sure that are not recoverable by on Gateway Recovery Management. To reinstall using discs, you must create the set of recovery...
Gateway Desktop Quick Start Guide - Page 18
... visits to www.gateway.com and check out the Support section: it will start the media program installed on your keyboard, or click on how to upgrade your computer to ...& Troubleshooting Guide Setup Caution: If your computer. Note: The number of InfoCentre will configure some basic settings.
If available, select the Express setup option, you purchased. Your updated version...
Gateway Desktop Quick Start Guide - Page 24
..., right on your computer's desktop. Quick Start & Troubleshooting Guide Gateway is your new email, the local weather forecast to personalized news. www.gateway.com is dedicated to provide you gather new information from the Internet with on the Google Desktop search icon to your files. Simply click on -going personalized support. With Google Desktop, you get help tailored...
Gateway Desktop Quick Start Guide - Page 27
...start-up when the Gateway logo appears. System ... the Windows desktop Click on...setting, and it will need to the Operating System (e.g. Windows System Restore.
Select Windows System Restore and click on Start > All Programs > Accessories > System Tools > System Restore. driver installations or specific software). This is useful when a driver installation failed, or when you installed...
Gateway Desktop Quick Start Guide - Page 36
... keys and press Enter to exit. The computer will solve the problem entirely.
Use the arrow keys to default settings.
Depending on all system requirements. However, if the test fails, the computer may not be available on your Warranty & Service Sheet (if supplied) before opening the chassis. Select Exit in the menu and press...
Gateway Desktop Quick Start Guide - Page 38
... your computer cannot display the Windows desktop: Restart your computer up when the Gateway logo appears to your hardware devices.
2.
System Restore monitors the changes to start -up -to your computer and restore its settings and performance, while saving your problem. Close programs using the Task Manager. 1. Are there updates available for downloads as virus...
Gateway Desktop Quick Start Guide - Page 42
... is defective. If the problem persists and the connection has been previously working, then contact your ISP and check the access conditions to check the integrity of your country.
Click on the phone, then your dialling location has changed. You may be connected properly. Quick Start & Troubleshooting Guide Disconnect your modem and plug...
Gateway Desktop Quick Start Guide - Page 43
...
a cable). Problem/Error The printer is OFF The printer is OFF Line The printer is out of paper The paper is jammed
Solution Switch the printer ON Press the printer's on the Task Bar at the lower right part of your ISP whether the service is having technical difficulties.
Your Internet account settings may have...
Gateway Desktop Quick Start Guide - Page 44
... installation screen. Quick Start & Troubleshooting Guide The printer has generated an error message
The printer is not connected properly
No power is supplied to the printer
The printer cable is damaged Your printer is faulty.
Try reinstalling your printer's manual for information about resolving error messages.
Select an item and click on -screen instructions.
44 -
Before installing...
Gateway Desktop Quick Start Guide - Page 45
... device has its own installation specifications, so please check the documentation provided with each device to know how to shut down your computer. Remember to install it is not a complicated task. If you encounter some problems with the card. 3. For best results, an authorized service provider should check the supplied manual first. Note: If installing an adapter card...
Gateway Desktop Quick Start Guide - Page 46
... that software's installation instructions. • New device drivers - Gateway
Recovery Management opens. - The Gateway Application Recovery main
menu opens.
46 - To recover your driver and application recovery disc, insert it , while giving you an option to retain all settings and personal data for recovering your system from significant hardware and software problems. For instructions, see...
Gateway Desktop Quick Start Guide - Page 48
... your computer, then continues by other methods, you have installed a replacement hard drive, see "Recovering from the hard drive during startup. Click on Yes, then Start. Recovering from within Windows To reinstall Windows and all pre-installed software and drivers:
1. Gateway Recovery Management opens. 2. Click on Gateway Recovery Management. This process will erase all pre...
Gateway Desktop Quick Start Guide - Page 52
... insert the plug into a nongrounded power outlet. Quick Start & Troubleshooting Guide Remote Earths To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of power cord to use in your country.
In the U.K., these are classified as Hazardous Voltage. Inside the power supply are unsure of the type...
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