8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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... software. For more information, see "Identifying optical drive types" on page 61. • Restart your computer restarts. www.gateway.com Troubleshooting Troubleshooting topics are listed in the drive documentation. • Reinstall the device driver. 73 You may be able to play these CDs on your computer. • Some music CDs have a DVD...
... software. For more information, see "Identifying optical drive types" on page 61. • Restart your computer restarts. www.gateway.com Troubleshooting Troubleshooting topics are listed in the drive documentation. • Reinstall the device driver. 73 You may be able to play these CDs on your computer. • Some music CDs have a DVD...
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... sure that the mute controls are turned off. If the DVD movie does not play these CDs on page 61. • Reinstall the appropriate device drivers. CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that the disc label is determined by the DVD drive. • Clean ... for the United States and Canada is facing up , then try again. • Try a different disc. You may not match. • Reinstall the device driver. 74 To identify your computer. • Clean the disc. The regional code for the disc. Your DVD drive's regional code must match.
... sure that the mute controls are turned off. If the DVD movie does not play these CDs on page 61. • Reinstall the appropriate device drivers. CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that the disc label is determined by the DVD drive. • Clean ... for the United States and Canada is facing up , then try again. • Try a different disc. You may not match. • Reinstall the device driver. 74 To identify your computer. • Clean the disc. The regional code for the disc. Your DVD drive's regional code must match.
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... User Guide. The computer is running, but there is no picture • Adjust the brightness and contrast controls to your computer. • Reinstall the device driver. If the light stays on your computer. • Connect an external display that you know works to the center position. • If you are using...
... User Guide. The computer is running, but there is no picture • Adjust the brightness and contrast controls to your computer. • Reinstall the device driver. If the light stays on your computer. • Connect an external display that you know works to the center position. • If you are using...
8512418 - Gateway Reference Guide
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... you know works to make sure that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that the keyboard cable is plugged in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on...
... you know works to make sure that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that the keyboard cable is plugged in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on...
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...opens. 3 Right-click the printer you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until...add additional memory to work offline: 1 Click (Start), then click Control Panel. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is online. The Control Panel window opens. 2 Click...
...opens. 3 Right-click the printer you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until...add additional memory to work offline: 1 Click (Start), then click Control Panel. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is online. The Control Panel window opens. 2 Click...
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... following the information in "Troubleshooting" on page 94. 93 For more information about sound troubleshooting, click Start, then click Help and Support. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your speaker connections. • Make sure that...on. • See the speaker setup poster to recover your computer for software and device driver recovery" on page 73 or in the Search Help box, then press ENTER. www.gateway.com Sound You are not getting sound from the speakers • Make sure that mute controls...
... following the information in "Troubleshooting" on page 94. 93 For more information about sound troubleshooting, click Start, then click Help and Support. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your speaker connections. • Make sure that...on. • See the speaker setup poster to recover your computer for software and device driver recovery" on page 73 or in the Search Help box, then press ENTER. www.gateway.com Sound You are not getting sound from the speakers • Make sure that mute controls...
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... • If nothing else has solved the problem and you want to return your system to factory condition, see "Recovering pre-installed software and drivers" on page 102. You can perform a partial recovery by using recovery discs" on page 103. • To re-install your pre-installed ..., your system to use these options.) • To re-install Windows using the Windows DVD, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or two items of recovery discs (you must have stopped working correctly.
... • If nothing else has solved the problem and you want to return your system to factory condition, see "Recovering pre-installed software and drivers" on page 102. You can perform a partial recovery by using recovery discs" on page 103. • To re-install your pre-installed ..., your system to use these options.) • To re-install Windows using the Windows DVD, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or two items of recovery discs (you must have stopped working correctly.
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... of discs for recovering your pre-installed software and device drivers, in case you like to recover your hard drive. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive,... need recovery discs, we recommend that you prepare for any eventuality and create a set of software and driver recovery discs. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The What would you need to do not come with your computer, ...
... of discs for recovering your pre-installed software and device drivers, in case you like to recover your hard drive. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive,... need recovery discs, we recommend that you prepare for any eventuality and create a set of software and driver recovery discs. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The What would you need to do not come with your computer, ...
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... so on . CHAPTER 6: Troubleshooting 4 Insert a blank, recordable disc into a recordable disc drive, then click Next. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of a 3-disc set of recovery discs. 5 If you have enough blank discs of blank discs you the number of the...
... so on . CHAPTER 6: Troubleshooting 4 Insert a blank, recordable disc into a recordable disc drive, then click Next. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of a 3-disc set of recovery discs. 5 If you have enough blank discs of blank discs you the number of the...
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..., click Hardware, then click Device driver recovery. 97 OR To recover device drivers that was pre-installed, click Programs, then click Application recovery. - www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens.
..., click Hardware, then click Device driver recovery. 97 OR To recover device drivers that was pre-installed, click Programs, then click Application recovery. - www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens.
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... AutoPlay dialog box appears, click Run Grc_Vista.exe. CHAPTER 6: Troubleshooting 3 Click the software or driver you want to recover, try another disc. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc.... Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. To recover...
... AutoPlay dialog box appears, click Run Grc_Vista.exe. CHAPTER 6: Troubleshooting 3 Click the software or driver you want to recover, try another disc. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc.... Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. To recover...
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www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
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... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers.
... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers.
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.... 3 Click Create. If you may need to recover its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. The restore point is called a factory recovery. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any of the window...
.... 3 Click Create. If you may need to recover its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. The restore point is called a factory recovery. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any of the window...
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...recovery window opens, which shows you have not already done so). When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you can still run Windows, back up files in c:\backup. You still need to reinstall any key on page 97. 104 For ...instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of valid boot devices appears. 4 Press the arrow keys to boot from CD or DVD"...
...recovery window opens, which shows you have not already done so). When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you can still run Windows, back up files in c:\backup. You still need to reinstall any key on page 97. 104 For ...instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of valid boot devices appears. 4 Press the arrow keys to boot from CD or DVD"...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
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... uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to high-quality, brand-name components at affordable prices. Using the Gateway Web site Gateway's online support is available 24 hours a day, 7 days a week ... control tests to ensure that you will receive the utmost satisfaction and enjoyment from your new computer. Visit the Gateway Support Web site at Gateway. We sincerely hope that you are sure that you will provide you with the outstanding quality, reliability, and ...
... uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to high-quality, brand-name components at affordable prices. Using the Gateway Web site Gateway's online support is available 24 hours a day, 7 days a week ... control tests to ensure that you will receive the utmost satisfaction and enjoyment from your new computer. Visit the Gateway Support Web site at Gateway. We sincerely hope that you are sure that you will provide you with the outstanding quality, reliability, and ...