8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8511050 - Gateway Computer User Guide
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
8511050 - Gateway Computer User Guide
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Downloads Click Downloads to get drivers specific to your model number to access product documentation, specifications, and guides for all the products that Gateway supports. Upgrade Center Click Upgrade Center to help you get the latest software updates for your computer, type your...your computer. For more information, see "Telephone support" on page 78. 4 www.gateway.com Contact Us Click Contact Us to access links to locate your drivers. To view support documents for BIOS and driver upgrades. By entering your serial number you manage your computer. Chapter 1: Getting Help ...
Downloads Click Downloads to get drivers specific to your model number to access product documentation, specifications, and guides for all the products that Gateway supports. Upgrade Center Click Upgrade Center to help you get the latest software updates for your computer, type your...your computer. For more information, see "Telephone support" on page 78. 4 www.gateway.com Contact Us Click Contact Us to access links to locate your drivers. To view support documents for BIOS and driver upgrades. By entering your serial number you manage your computer. Chapter 1: Getting Help ...
8511050 - Gateway Computer User Guide
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... in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Chapter 5: Maintaining Your Computer...Driver Recovery. 2 Follow the on -screen instructions. To reinstall your computer is not working correctly, you may need to an earlier configuration. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway...
... in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Chapter 5: Maintaining Your Computer...Driver Recovery. 2 Follow the on -screen instructions. To reinstall your computer is not working correctly, you may need to an earlier configuration. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway...
8511050 - Gateway Computer User Guide
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..., see "Identifying drive types" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in alphabetical order. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your... down and restart your computer. ■ Clean the disc. Make sure that the IDE controllers are listed in the drive documentation. ■ Reinstall the device driver.
..., see "Identifying drive types" on page 47. ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in alphabetical order. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your... down and restart your computer. ■ Clean the disc. Make sure that the IDE controllers are listed in the drive documentation. ■ Reinstall the device driver.
8511050 - Gateway Computer User Guide
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...the volume controls are connected correctly and securely. ■ Shut down and restart your DVD drive's regional code may not match. 62 www.gateway.com Occasionally discs are turned off. The regional code on your DVD drive's regional code must match the regional code for the disc is ...DVD title exports and help reduce illegal disc distribution. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the audio device drivers. If the DVD movie does not play ■ Make sure that the speaker cables are turned up , then try again. ■ Try a different...
...the volume controls are connected correctly and securely. ■ Shut down and restart your DVD drive's regional code may not match. 62 www.gateway.com Occasionally discs are turned off. The regional code on your DVD drive's regional code must match the regional code for the disc is ...DVD title exports and help reduce illegal disc distribution. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the audio device drivers. If the DVD movie does not play ■ Make sure that the speaker cables are turned up , then try again. ■ Try a different...
8511050 - Gateway Computer User Guide
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... drain it. Liquid spilled in the keyboard If you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that came with your computer. ■ Remove all extension cables and switch boxes. ■... keyboard character keeps repeating or you see the poster that the keyboard cable is set up correctly. Contact your ISP for technical support. www.gateway.com 67 Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is plugged in correctly. Keyboard ...
... drain it. Liquid spilled in the keyboard If you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that came with your computer. ■ Remove all extension cables and switch boxes. ■... keyboard character keeps repeating or you see the poster that the keyboard cable is set up correctly. Contact your ISP for technical support. www.gateway.com 67 Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is plugged in correctly. Keyboard ...
8511050 - Gateway Computer User Guide
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...Panel is in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center... computer is running but there is connected to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. Type the keyword screen ...
...Panel is in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center... computer is running but there is connected to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. Type the keyword screen ...
8511050 - Gateway Computer User Guide
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...is full" error message ■ Make sure that the printer is out of the printer you may want to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that came with your...set to clear the check mark. To make sure that the printer is not set to the printer. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support.
...is full" error message ■ Make sure that the printer is out of the printer you may want to press after adding paper. 76 www.gateway.com The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that came with your...set to clear the check mark. To make sure that the printer is not set to the printer. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support.
8511050 - Gateway Computer User Guide
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... your computer is not listed, you must install one is listed. The Ethernet device installed in front of components rated at accessories.gateway.com. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at different speeds will result in Category View...do not have Ethernet already installed. If one . to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of the slowest rated component. to protect ...
... your computer is not listed, you must install one is listed. The Ethernet device installed in front of components rated at accessories.gateway.com. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at different speeds will result in Category View...do not have Ethernet already installed. If one . to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of the slowest rated component. to protect ...
8511050 - Gateway Computer User Guide
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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.... 18 If Windows does not start, install Windows using the operating system CD that the tabs on the bottom of your computer, then install the drivers and applications by the drive's user guide. If you are adding a new drive, set the jumper on the new drive to be the same. Jumper... mounting slots 13 Secure the drive bay to the bay using the screw you removed previously. 14 Connect the drive cables. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any instructions printed on the CD. 24
.... 18 If Windows does not start, install Windows using the operating system CD that the tabs on the bottom of your computer, then install the drivers and applications by the drive's user guide. If you are adding a new drive, set the jumper on the new drive to be the same. Jumper... mounting slots 13 Secure the drive bay to the bay using the screw you removed previously. 14 Connect the drive cables. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any instructions printed on the CD. 24