Users Guide
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...Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...12 User Replaceable Epson Scanner Parts and Accessories 14 Changing the Power Save Settings...14 Charging the Battery (ES-300W)...15 Loading Originals...18 Loading Originals in the Input Tray...18 Original Document Specifications 25 Loading Receipts in the Input Tray ...26 Receipt Specifications ...32 Loading Special Originals...32 Special Original Specifications ...38 Loading Plastic Cards in the Card Slot 39 Plastic Card Specifications ...43 Wi-Fi Networking ...44 Manual Network Connection Setup...
...Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...12 User Replaceable Epson Scanner Parts and Accessories 14 Changing the Power Save Settings...14 Charging the Battery (ES-300W)...15 Loading Originals...18 Loading Originals in the Input Tray...18 Original Document Specifications 25 Loading Receipts in the Input Tray ...26 Receipt Specifications ...32 Loading Special Originals...32 Special Original Specifications ...38 Loading Plastic Cards in the Card Slot 39 Plastic Card Specifications ...43 Wi-Fi Networking ...44 Manual Network Connection Setup...
Users Guide
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... Scanning Using OCR - Windows 86 Scanning Using OCR - Windows 84 Convert Scanned Documents to a SharePoint Server or Cloud Service 95 Cleaning and Transporting Your Scanner 98 Cleaning Your Scanner ...98 Cleaning Inside Your Scanner...98 Checking the Scanner Roller Counter 107 Replacing the Scanner Rollers ...109 Resetting the Scanner Roller Counter 115 Transporting Your Scanner ...116 Solving Problems ...118 Scanner Light Status ...118 Solving Scanning Problems ...121 4 Restoring Default Network Settings...63 Scanning ...65 Starting a Scan...65 Starting a Scan from a Scanner Button...
... Scanning Using OCR - Windows 86 Scanning Using OCR - Windows 84 Convert Scanned Documents to a SharePoint Server or Cloud Service 95 Cleaning and Transporting Your Scanner 98 Cleaning Your Scanner ...98 Cleaning Inside Your Scanner...98 Checking the Scanner Roller Counter 107 Replacing the Scanner Rollers ...109 Resetting the Scanner Roller Counter 115 Transporting Your Scanner ...116 Solving Problems ...118 Scanner Light Status ...118 Solving Scanning Problems ...121 4 Restoring Default Network Settings...63 Scanning ...65 Starting a Scan...65 Starting a Scan from a Scanner Button...
Users Guide
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... Scanner Button Does Not Work as Expected 122 Scanning Software Does Not Operate Correctly 123 Cannot Start Epson Scan 2 ...124 Original Feeds Incorrectly in Scanner 124 Original Jams in Scanner...125 Scanning is Cropped ...133 Resetting the Epson Scan 2 Settings 133 Uninstall Your Scanner Software...134 Uninstalling Scanner Software - Windows 134 Uninstalling Scanner Software - Mac 135 Where to Editable Text (OCR 132 Ripple Patterns Appear in an Image 132 Spots or Lines Appear in All Scanned Images 133 Scanned Image is Slow ...127 Solving Network Scanning Problems...
... Scanner Button Does Not Work as Expected 122 Scanning Software Does Not Operate Correctly 123 Cannot Start Epson Scan 2 ...124 Original Feeds Incorrectly in Scanner 124 Original Jams in Scanner...125 Scanning is Cropped ...133 Resetting the Epson Scan 2 Settings 133 Uninstall Your Scanner Software...134 Uninstalling Scanner Software - Windows 134 Uninstalling Scanner Software - Mac 135 Where to Editable Text (OCR 132 Ripple Patterns Appear in an Image 132 Spots or Lines Appear in All Scanned Images 133 Scanned Image is Slow ...127 Solving Network Scanning Problems...
Users Guide
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... You can purchase genuine Epson accessories at epson.com (U.S. Do one , call 800GO-EPSON (800-463-7766) in Canada. Part Pickup roller Separation pad Part number B12B819251 B12B819271 Parent topic: Scanner Parts Locations Changing the Power Save Settings You can use the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 14
... You can purchase genuine Epson accessories at epson.com (U.S. Do one , call 800GO-EPSON (800-463-7766) in Canada. Part Pickup roller Separation pad Part number B12B819251 B12B819271 Parent topic: Scanner Parts Locations Changing the Power Save Settings You can use the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 14
Users Guide
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...Scanner Button Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic: Scanning Starting a Scan from a Scanner Button You can scan original documents or photos and save them as digital files. If you are scanning a business or plastic card using the ADF, slide the mode selector to the start button. If you have assigned to the scanner. Document Capture Pro (Windows) and Document Capture (Mac) do not support scanning from the start button on your product for scanning, start button on your scanner over a wireless network. Launch Epson...
...Scanner Button Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic: Scanning Starting a Scan from a Scanner Button You can scan original documents or photos and save them as digital files. If you are scanning a business or plastic card using the ADF, slide the mode selector to the start button. If you have assigned to the scanner. Document Capture Pro (Windows) and Document Capture (Mac) do not support scanning from the start button on your product for scanning, start button on your scanner over a wireless network. Launch Epson...
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... Start Document Capture Pro or Document Capture on your scanner over a wireless network (ES-300W). You see a window showing the current scan job list. 4. You can now use the new scan job when you scan with Document Capture Pro or Document Capture. Note: See the Help information in the Document Capture Pro (Windows) or Document Capture (Mac) program. Note: Document Capture Pro (Windows) and Document Capture (Mac) do this by accessing the scan jobs in Document Capture Pro or Document Capture for the new job, select settings as necessary, and click OK. Select Switch to the start button...
... Start Document Capture Pro or Document Capture on your scanner over a wireless network (ES-300W). You see a window showing the current scan job list. 4. You can now use the new scan job when you scan with Document Capture Pro or Document Capture. Note: See the Help information in the Document Capture Pro (Windows) or Document Capture (Mac) program. Note: Document Capture Pro (Windows) and Document Capture (Mac) do this by accessing the scan jobs in Document Capture Pro or Document Capture for the new job, select settings as necessary, and click OK. Select Switch to the start button...
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...Scan Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (Mac), the program automatically saves your computer in Document Capture or Document Capture Pro for details. 1. Note: The settings may vary, depending on your scanned file on the software version you specify. Select Switch to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • Mac: Open the Applications folder, open...
...Scan Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (Mac), the program automatically saves your computer in Document Capture or Document Capture Pro for details. 1. Note: The settings may vary, depending on your scanned file on the software version you specify. Select Switch to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • Mac: Open the Applications folder, open...
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... card using the ADF, slide the mode selector to ADF. If you would like to scan additional originals and add them as necessary. 1. Parent topic: Scanning Related tasks Loading Originals in the Input Tray Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window. 8. You can select settings, preview, and change...
... card using the ADF, slide the mode selector to ADF. If you would like to scan additional originals and add them as necessary. 1. Parent topic: Scanning Related tasks Loading Originals in the Input Tray Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window. 8. You can select settings, preview, and change...
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... Detect Double Feed setting and Auto as the Detect Double Feed setting. Not all image formats have options. Bitmap (*.bmp) A standard image file format for Special Documents You need to 44 inches (1,117.6 mm). Select Plastic Card as the Document Size setting and Off as the Rotate setting. Parent topic: Scanning in Epson Scan 2 when scanning special originals. Correct Document Skew Corrects skewed originals, image contents, or both. Parent topic: Scanning in Epson Scan 2 Scanning Settings for most Windows programs...
... Detect Double Feed setting and Auto as the Detect Double Feed setting. Not all image formats have options. Bitmap (*.bmp) A standard image file format for Special Documents You need to 44 inches (1,117.6 mm). Select Plastic Card as the Document Size setting and Off as the Rotate setting. Parent topic: Scanning in Epson Scan 2 when scanning special originals. Correct Document Skew Corrects skewed originals, image contents, or both. Parent topic: Scanning in Epson Scan 2 Scanning Settings for most Windows programs...
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... to a SharePoint Server or Cloud Service Parent topic: Scanning Scanning Two Originals onto One Sheet (Stitching Images) - Windows Scanning Multi-Page Originals as Separate Files - Windows Convert Scanned Documents to Editable Text (OCR) Scanning to help you quickly complete special scan projects. If you are scanning a business or plastic card using the ADF, slide the mode selector to start Document Capture Pro: • Windows 10: Click and select All Apps. Windows You can scan both sides of a double-sided or folded original and combine...
... to a SharePoint Server or Cloud Service Parent topic: Scanning Scanning Two Originals onto One Sheet (Stitching Images) - Windows Scanning Multi-Page Originals as Separate Files - Windows Convert Scanned Documents to Editable Text (OCR) Scanning to help you quickly complete special scan projects. If you are scanning a business or plastic card using the ADF, slide the mode selector to start Document Capture Pro: • Windows 10: Click and select All Apps. Windows You can scan both sides of a double-sided or folded original and combine...
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... to install an OCR program, such as an Office Format File - Select any displayed scan settings you want to use OCR, you cannot see a preview of the Destination icons to choose where to separate the originals, select a folder name specification and click OK. 10. Scanning Using OCR - Mac Saving Scanned Documents as a Searchable PDF Saving a Scan as ABBYY FineReader. Click Scan. 3. Confirm your scan in the Document Capture Pro window. 6. Your originals are saved into data that you used...
... to install an OCR program, such as an Office Format File - Select any displayed scan settings you want to use OCR, you cannot see a preview of the Destination icons to choose where to separate the originals, select a folder name specification and click OK. 10. Scanning Using OCR - Mac Saving Scanned Documents as a Searchable PDF Saving a Scan as ABBYY FineReader. Click Scan. 3. Confirm your scan in the Document Capture Pro window. 6. Your originals are saved into data that you used...
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... All Programs or Programs. Select Epson Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture. 95 Your originals are saved in the Office file format you want to save your scanned files. (If you cannot see the Batch Save or Transfer Settings window. 7. Confirm your scan in Document Capture Pro for details. 5. Select any additional settings as from the File Type drop-down list. 8. Note: See the Help information in the Document Capture Pro window. 6. 4. Click...
... All Programs or Programs. Select Epson Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture. 95 Your originals are saved in the Office file format you want to save your scanned files. (If you cannot see the Batch Save or Transfer Settings window. 7. Confirm your scan in Document Capture Pro for details. 5. Select any additional settings as from the File Type drop-down list. 8. Note: See the Help information in the Document Capture Pro window. 6. 4. Click...
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..., unable to 35 °C). Scanner Does Not Turn On or Turns Off Unexpectedly Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Where to (ES-300W). • Make sure you are using a USB connection, make sure the connection mode switch is set to Get Help Related topics Loading Originals Wi-Fi Networking Scanning Solving Scanning Problems Check these solutions: • Make sure the AC adapter is securely connected to the scanner...
..., unable to 35 °C). Scanner Does Not Turn On or Turns Off Unexpectedly Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Where to (ES-300W). • Make sure you are using a USB connection, make sure the connection mode switch is set to Get Help Related topics Loading Originals Wi-Fi Networking Scanning Solving Scanning Problems Check these solutions: • Make sure the AC adapter is securely connected to the scanner...
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.... • Connect the scanner directly to operate the scanner on a USB power supply. • If the scanner does not turn off when operating on the battery (ES-300W), disconnect the AC adapter and USB cable and press the reset button on the bottom of the lights and make sure the scanner is ready to scan. • Make sure the connection mode switch is installed correctly. The scanner may not work properly when connected through a USB hub. • Use the USB cable that came...
.... • Connect the scanner directly to operate the scanner on a USB power supply. • If the scanner does not turn off when operating on the battery (ES-300W), disconnect the AC adapter and USB cable and press the reset button on the bottom of the lights and make sure the scanner is ready to scan. • Make sure the connection mode switch is installed correctly. The scanner may not work properly when connected through a USB hub. • Use the USB cable that came...
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... Assigning Start Button Settings or Scan Jobs Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try reinstalling it . • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the button to the computer. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements 123 Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner. The scanner may not work properly...
... Assigning Start Button Settings or Scan Jobs Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try reinstalling it . • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the button to the computer. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements 123 Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner. The scanner may not work properly...
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...; If multiple pages feed at once, try the following: • Remove the originals, fan the edges to scan. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements Original Feeds Incorrectly in a power-saving mode, such as the Scanner or Source setting. • Make sure the ready light stops flashing, indicating that the scanner is not running in Scanner If you have multiple versions of Epson Scan 2 installed...
...; If multiple pages feed at once, try the following: • Remove the originals, fan the edges to scan. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements Original Feeds Incorrectly in a power-saving mode, such as the Scanner or Source setting. • Make sure the ready light stops flashing, indicating that the scanner is not running in Scanner If you have multiple versions of Epson Scan 2 installed...
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Document Capture for the ES-200. 1. Turn off your scanner. 2. Note: On a Mac, only Epson Scan 2 displays double feed errors. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off. • Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • If you see a double feed error in Scanner If an original has...
Document Capture for the ES-200. 1. Turn off your scanner. 2. Note: On a Mac, only Epson Scan 2 displays double feed errors. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off. • Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • If you see a double feed error in Scanner If an original has...
Users Guide
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... Network Scanning Problems Check these locations. • Windows XP: C:\Documents and Settings\(user name)\Local Settings\Temp • Windows (other security software, exclude the TWAIN.log files from the scanner button over a network (ES-300W). Also start Epson Scan 2 before scanning from monitoring or set the TWAIN.log file as read only. If you have problems scanning over a network. 128 Launch Epson Scan 2 before scanning with the start button on the scanner, make sure you restarted your system's memory. • If you are scanning a highresolution image, you may need...
... Network Scanning Problems Check these locations. • Windows XP: C:\Documents and Settings\(user name)\Local Settings\Temp • Windows (other security software, exclude the TWAIN.log files from the scanner button over a network (ES-300W). Also start Epson Scan 2 before scanning from monitoring or set the TWAIN.log file as read only. If you have problems scanning over a network. 128 Launch Epson Scan 2 before scanning with the start button on the scanner, make sure you restarted your system's memory. • If you are scanning a highresolution image, you may need...
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... to reset the Epson Scan 2 Settings using the Epson Scan 2 Utility. 1. Note: The maximum paper length is Cropped If the edges of a scanned image are cropped, try these solutions: • Make sure the surface of the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in the Crop Margins for Size "Auto" setting. • Document Capture (Mac): Click the Scan button and select Detailed Settings from the Scan window. Spots or Lines Appear...
... to reset the Epson Scan 2 Settings using the Epson Scan 2 Utility. 1. Note: The maximum paper length is Cropped If the edges of a scanned image are cropped, try these solutions: • Make sure the surface of the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in the Crop Margins for Size "Auto" setting. • Document Capture (Mac): Click the Scan button and select Detailed Settings from the Scan window. Spots or Lines Appear...
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... download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your scanner software does not solve a problem, contact Epson. In the Epson Uninstaller screen, select the checkbox for technical support services, use the following support options. Note: If you want to uninstall your scanner software does not solve a problem, contact Epson. Double-click the Uninstaller icon. 5. • Windows XP: Open the Windows Control Panel utility. Follow the instructions on -screen instructions to install...
... download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your scanner software does not solve a problem, contact Epson. In the Epson Uninstaller screen, select the checkbox for technical support services, use the following support options. Note: If you want to uninstall your scanner software does not solve a problem, contact Epson. Double-click the Uninstaller icon. 5. • Windows XP: Open the Windows Control Panel utility. Follow the instructions on -screen instructions to install...