Users Guide
Page 5
... ...118 Scanner Does Not Turn On or Turns Off Unexpectedly 118 Scanner Button Does Not Work as Expected 118 Scanning Software Does Not Operate Correctly 119 Cannot Start Epson Scan 2 ...120 Original Feeds Incorrectly in Scanner 120 Original Jams in Scanner...121 Scanning is Slow ...123 Solving Network...127 Ripple Patterns Appear in an Image 128 Spots or Lines Appear in All Scanned Images 128 Scanned Image is Cropped ...130 Resetting the Epson Scan 2 Settings 130 Solving Flatbed Scanner Dock Problems 131 Scanned Image Edges are Cropped 131 Line of Dots Appears in All Scanned Images...
... ...118 Scanner Does Not Turn On or Turns Off Unexpectedly 118 Scanner Button Does Not Work as Expected 118 Scanning Software Does Not Operate Correctly 119 Cannot Start Epson Scan 2 ...120 Original Feeds Incorrectly in Scanner 120 Original Jams in Scanner...121 Scanning is Slow ...123 Solving Network...127 Ripple Patterns Appear in an Image 128 Spots or Lines Appear in All Scanned Images 128 Scanned Image is Cropped ...130 Resetting the Epson Scan 2 Settings 130 Solving Flatbed Scanner Dock Problems 131 Scanned Image Edges are Cropped 131 Line of Dots Appears in All Scanned Images...
Users Guide
Page 6
... ...138 Network Interface Specifications (ES-500W 139 Flatbed Scanner Dock Specifications (ES-400 140 Safety and Approvals Specifications 141 Notices ...143 Important Safety Instructions...143 Restrictions on Copying ...145 Default Delay Times for Power Management for Epson Products 146 Binding Arbitration and Class Waiver 146 Trademarks ...149 Copyright Notice...149 libTIFF Software Acknowledgment 150 A Note...
... ...138 Network Interface Specifications (ES-500W 139 Flatbed Scanner Dock Specifications (ES-400 140 Safety and Approvals Specifications 141 Notices ...143 Important Safety Instructions...143 Restrictions on Copying ...145 Default Delay Times for Power Management for Epson Products 146 Binding Arbitration and Class Waiver 146 Trademarks ...149 Copyright Notice...149 libTIFF Software Acknowledgment 150 A Note...
Users Guide
Page 15
... mode and turns off automatically. 1. Part Cleaning kit Network Interface Unit Flatbed scanner dock (ES-400 only) Epson Perfection V19 (for use with scanner dock) Epson Perfection V39 (for use with scanner dock) Part number B12B819291 B12B808441 B12B819001 B11B231201 B11B232201 Parent ...the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson ...
... mode and turns off automatically. 1. Part Cleaning kit Network Interface Unit Flatbed scanner dock (ES-400 only) Epson Perfection V19 (for use with scanner dock) Epson Perfection V39 (for use with scanner dock) Part number B12B819291 B12B808441 B12B819001 B11B231201 B11B232201 Parent ...the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson ...
Users Guide
Page 40
...topic: Wi-Fi Networking Related tasks Enabling a Direct Wi-Fi (AP Mode) Connection Manually Connecting to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through a direct connection to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning 40 Set up network scanning ...to your scanner (ES-500W). Follow the links here for iOS/Android Using the Network Interface Unit Disabling Wi-Fi Features Restoring Default Network Settings Manual Network Connection Setup If the software installation process did not result in a Wi-...
...topic: Wi-Fi Networking Related tasks Enabling a Direct Wi-Fi (AP Mode) Connection Manually Connecting to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through a direct connection to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning 40 Set up network scanning ...to your scanner (ES-500W). Follow the links here for iOS/Android Using the Network Interface Unit Disabling Wi-Fi Features Restoring Default Network Settings Manual Network Connection Setup If the software installation process did not result in a Wi-...
Users Guide
Page 42
...; Windows (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • OS X: Open the Applications folder, select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 4. Open the Device menu and select Quit. 9. When the Wi-Fi light on the scanner stays on the scanner. Select...
...; Windows (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • OS X: Open the Applications folder, select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 4. Open the Device menu and select Quit. 9. When the Wi-Fi light on the scanner stays on the scanner. Select...
Users Guide
Page 43
...EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 2. Select Settings from the Scanner drop-down list. 43 If you can set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through the optional Epson... Network Interface Unit, first connect the unit to set up your computer for network scanning using the Epson Scan 2 Utility. Then follow...
...EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 2. Select Settings from the Scanner drop-down list. 43 If you can set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through the optional Epson... Network Interface Unit, first connect the unit to set up your computer for network scanning using the Epson Scan 2 Utility. Then follow...
Users Guide
Page 46
... (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • OS X: Open the Applications folder and select EPSON Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2.
... (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • OS X: Open the Applications folder and select EPSON Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2.
Users Guide
Page 48
... on , connect the scanner to a WPS-enabled computer or device. 1. Enter the password shown on the label on your scanner to the scanner in the software for and select the SSID shown on the label on the back of the scanner. Parent topic: Direct Wi-Fi Mode Setup Using WPS to...
... on , connect the scanner to a WPS-enabled computer or device. 1. Enter the password shown on the label on your scanner to the scanner in the software for and select the SSID shown on the label on the back of the scanner. Parent topic: Direct Wi-Fi Mode Setup Using WPS to...
Users Guide
Page 57
.... • Windows 10: Click and select All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 57 Click OK.
.... • Windows 10: Click and select All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 57 Click OK.
Users Guide
Page 61
...one of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click ...or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. See the Help information in the folder you specify. You can ...
...one of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click ...or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. See the Help information in the folder you specify. You can ...
Users Guide
Page 70
Bitmap (*.bmp) A standard image file format for exchanging data between many programs, such as graphic and DTP software. PDF (*.pdf) A document format that is recommended when you to edit the images using a compatible program. Increasing the resolution raises the amount of ... large to modify or retouch your scanned image.) PNG (*.png) An image format that lets you highly compress image data. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detailed captured but comes with the following ...
Bitmap (*.bmp) A standard image file format for exchanging data between many programs, such as graphic and DTP software. PDF (*.pdf) A document format that is recommended when you to edit the images using a compatible program. Increasing the resolution raises the amount of ... large to modify or retouch your scanned image.) PNG (*.png) An image format that lets you highly compress image data. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detailed captured but comes with the following ...
Users Guide
Page 73
Windows You can scan both sides of the following to help you quickly complete special scan projects. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate to a SharePoint Server or Cloud Service Parent topic: Scanning Scanning Two Originals ... Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. 73 Scanning Special Projects Your product's scanning software offers various options to start Document Capture Pro: • Windows 10: Click and select All Apps....
Windows You can scan both sides of the following to help you quickly complete special scan projects. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate to a SharePoint Server or Cloud Service Parent topic: Scanning Scanning Two Originals ... Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. 73 Scanning Special Projects Your product's scanning software offers various options to start Document Capture Pro: • Windows 10: Click and select All Apps....
Users Guide
Page 76
... Images setting: • Top&Bottom: Places the scanned images one above the other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. 76 Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps... > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to start a new scanned file. 2. You indicate where you want the new scanned files to the Apps screen ...
... Images setting: • Top&Bottom: Places the scanned images one above the other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. 76 Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps... > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to start a new scanned file. 2. You indicate where you want the new scanned files to the Apps screen ...
Users Guide
Page 82
...your original in a searchable PDF. Note: The required Epson Scan OCR Component (Windows) or Epson Scan 2 OCR Component (OS X) is installed automatically when you install your system. You see the Save Converted File As window: 8. If you install your scanner software as a Searchable PDF You can scan a document .... In a searchable PDF, text is saved and then opened in the Input Tray Saving Scanned Documents as instructed on your scanner software programs individually, be sure to also install the components if you selected, if available on the Start Here sheet. Parent topic: ...
...your original in a searchable PDF. Note: The required Epson Scan OCR Component (Windows) or Epson Scan 2 OCR Component (OS X) is installed automatically when you install your system. You see the Save Converted File As window: 8. If you install your scanner software as a Searchable PDF You can scan a document .... In a searchable PDF, text is saved and then opened in the Input Tray Saving Scanned Documents as instructed on your scanner software programs individually, be sure to also install the components if you selected, if available on the Start Here sheet. Parent topic: ...
Users Guide
Page 84
... you want to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. Click Scan. You see a preview of the following to start Document Capture Pro: • Windows 10: Click and select All Apps...
... you want to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. Click Scan. You see a preview of the following to start Document Capture Pro: • Windows 10: Click and select All Apps...
Users Guide
Page 85
... of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to save your settings and click OK or Send. Click Options to a SharePoint server or ... • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. 85 Select the Office format file you selected. Parent topic: ...
... of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to save your settings and click OK or Send. Click Options to a SharePoint server or ... • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. 85 Select the Office format file you selected. Parent topic: ...
Users Guide
Page 86
... (WebDAV) • Microsoft SharePoint server (Windows only) • Evernote (Windows only) 86 Click the Scan icon. 3. You see all of the icons below, the service software may not be installed, the service may not be available on your scan in Document Capture Pro or Document Capture for details. 4. Click Scan.
... (WebDAV) • Microsoft SharePoint server (Windows only) • Evernote (Windows only) 86 Click the Scan icon. 3. You see all of the icons below, the service software may not be installed, the service may not be available on your scan in Document Capture Pro or Document Capture for details. 4. Click Scan.
Users Guide
Page 106
... field exceeds the number for Life Cycle of the rollers, it is time to see a screen like this: 4. Close the Epson Scan 2 Utility screen. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers after you need ...when you have scanned 200,000 times. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Check the scanner roller counter to replace the rollers. 5.
... field exceeds the number for Life Cycle of the rollers, it is time to see a screen like this: 4. Close the Epson Scan 2 Utility screen. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers after you need ...when you have scanned 200,000 times. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Check the scanner roller counter to replace the rollers. 5.
Users Guide
Page 113
... turned on and connected to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Select EPSON, then select Epson Scan 2 Utility. • Windows 8.x: Navigate to your computer. 2. Click Reset...
... turned on and connected to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Select EPSON, then select Epson Scan 2 Utility. • Windows 8.x: Navigate to your computer. 2. Click Reset...
Users Guide
Page 115
error light 2 automatic feeding mode light 3 ready light 4 double feed detection skip light 115 ES-400 1 ! Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Uninstall Your Scanner Software Where to problems you may have using your scanner by checking its lights. Solving Problems Check these sections for solutions to Get Help Scanner Light Status You can often diagnose problems with your product.
error light 2 automatic feeding mode light 3 ready light 4 double feed detection skip light 115 ES-400 1 ! Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Uninstall Your Scanner Software Where to problems you may have using your scanner by checking its lights. Solving Problems Check these sections for solutions to Get Help Scanner Light Status You can often diagnose problems with your product.