Users Guide
Page 4
... Scanning Problems ...67 Scanner Does Not Turn On or Turns Off Unexpectedly 67 Start Button Does Not Work as Expected 67 Scanning Software Does Not Operate Correctly 68 Cannot Start Epson Scan 2 ...68 Scanning is Slow ...69 Solving Original Document Feeding Problems 69 Originals Do Not Feed From the Automatic Document Feeder...
... Scanning Problems ...67 Scanner Does Not Turn On or Turns Off Unexpectedly 67 Start Button Does Not Work as Expected 67 Scanning Software Does Not Operate Correctly 68 Cannot Start Epson Scan 2 ...68 Scanning is Slow ...69 Solving Original Document Feeding Problems 69 Originals Do Not Feed From the Automatic Document Feeder...
Users Guide
Page 5
... ...88 Important Safety Instructions...88 Restrictions on Copying ...89 Default Delay Times for Power Management for Epson Products 90 Binding Arbitration and Class Waiver 90 Trademarks ...93 Copyright Notice...94 Open Source Software License ...94 libTIFF Software Acknowledgment 96 A Note Concerning Responsible Use of Copyrighted Materials 97 Copyright Attribution ...97 5 Ripple Patterns Appear...
... ...88 Important Safety Instructions...88 Restrictions on Copying ...89 Default Delay Times for Power Management for Epson Products 90 Binding Arbitration and Class Waiver 90 Trademarks ...93 Copyright Notice...94 Open Source Software License ...94 libTIFF Software Acknowledgment 96 A Note Concerning Responsible Use of Copyrighted Materials 97 Copyright Attribution ...97 5 Ripple Patterns Appear...
Users Guide
Page 11
... (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 11 sales) or epson.ca (Canadian sales). Do one , call 800GO-EPSON (800-463-7766). Part Network interface unit Part number B12B808441 Parent topic...
... (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 11 sales) or epson.ca (Canadian sales). Do one , call 800GO-EPSON (800-463-7766). Part Network interface unit Part number B12B808441 Parent topic...
Users Guide
Page 26
Then follow the instructions here to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Note: Make a note of the IP address or...
Then follow the instructions here to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Note: Make a note of the IP address or...
Users Guide
Page 33
... 10: Click and select All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 33 Parent topic: Starting a Scan...
... 10: Click and select All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 33 Parent topic: Starting a Scan...
Users Guide
Page 37
... the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions):... Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. 37 Parent topic: Starting a Scan Related tasks Scanning in Epson Scan 2 Scanning with Document Capture Pro and Document...
... the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions):... Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. 37 Parent topic: Starting a Scan Related tasks Scanning in Epson Scan 2 Scanning with Document Capture Pro and Document...
Users Guide
Page 46
... that is readable by Windows and OS X systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in Epson Scan 2 46 Parent topic: Scanning in one PDF file. icon on available options, click the ? Bitmap (*.bmp) A standard image ...file format for exchanging data between many programs, such as graphic and DTP software. Searchable PDF (*.pdf) A document format that does not lose quality during editing. For details on the Epson Scan 2 Image Format Options window. Correct Document Skew Corrects skewed originals, image contents, or...
... that is readable by Windows and OS X systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in Epson Scan 2 46 Parent topic: Scanning in one PDF file. icon on available options, click the ? Bitmap (*.bmp) A standard image ...file format for exchanging data between many programs, such as graphic and DTP software. Searchable PDF (*.pdf) A document format that does not lose quality during editing. For details on the Epson Scan 2 Image Format Options window. Correct Document Skew Corrects skewed originals, image contents, or...
Users Guide
Page 47
... on paper Select a Resolution setting based on how you plan to use the scanned image: • Email, view on a computer screen, or post on the software version you will increase the image size to 600 dpi. Parent topic: Scanning Scanning Special Projects Your product's scanning... software offers various options to start by inserting a blank page or barcode between the pages of your image in its original size at a larger size, increase ...
... on paper Select a Resolution setting based on how you plan to use the scanned image: • Email, view on a computer screen, or post on the software version you will increase the image size to 600 dpi. Parent topic: Scanning Scanning Special Projects Your product's scanning... software offers various options to start by inserting a blank page or barcode between the pages of your image in its original size at a larger size, increase ...
Users Guide
Page 48
... you want to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. Click Scan. You see this window: 3. 1. Load a multi-page original with blank pages or barcodes inserted where you want to start Document...
... you want to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. Click Scan. You see this window: 3. 1. Load a multi-page original with blank pages or barcodes inserted where you want to start Document...
Users Guide
Page 53
...original in the scanner. 53 If you want to also install the components if you install your scan settings. 4. Start Epson Scan 2. 3. Select your scanner software programs individually, be sure to scan, if necessary. 5. Click the Save button. Parent topic: Convert Scanned Documents to ...perform OCR. 1. Note: The required Epson Scan OCR Component (Windows) or Epson Scan 2 OCR Component (OS X) is saved and then opened in...
...original in the scanner. 53 If you want to also install the components if you install your scan settings. 4. Start Epson Scan 2. 3. Select your scanner software programs individually, be sure to scan, if necessary. 5. Click the Save button. Parent topic: Convert Scanned Documents to ...perform OCR. 1. Note: The required Epson Scan OCR Component (Windows) or Epson Scan 2 OCR Component (OS X) is saved and then opened in...
Users Guide
Page 55
...of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to use Document Capture Pro (Windows) or Document Capture (OS X) to upload scanned images.... • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. Scanning to a SharePoint Server or Cloud Service You can use ....
...of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to use Document Capture Pro (Windows) or Document Capture (OS X) to upload scanned images.... • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • OS X: Open the Applications folder, open the Epson Software folder, and select Document Capture. Scanning to a SharePoint Server or Cloud Service You can use ....
Users Guide
Page 56
...click the arrow next to save settings, then click OK or Send, depending on your scans in one of the icons below, the service software may not be installed, the service may not be available on the destination. Enter any save your scanned file. (If you have previously ...uploaded to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. 56 Load your scan in the scanner. 2. You see the Transfer Settings window. 6. If you cannot see all of ...
...click the arrow next to save settings, then click OK or Send, depending on your scans in one of the icons below, the service software may not be installed, the service may not be available on the destination. Enter any save your scanned file. (If you have previously ...uploaded to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. 56 Load your scan in the scanner. 2. You see the Transfer Settings window. 6. If you cannot see all of ...
Users Guide
Page 66
...your product. Close the cover to clear the error and load your scanner by checking its lights. 1 ! If the error continues, contact Epson for support. The firmware update has failed and the scanner is flashing slowly ! error light 2 ready light Light status ! error light ...any jammed originals. Scanner Light Status Solving Scanning Problems Solving Original Document Feeding Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your originals again. error light is on ready ...
...your product. Close the cover to clear the error and load your scanner by checking its lights. 1 ! If the error continues, contact Epson for support. The firmware update has failed and the scanner is flashing slowly ! error light 2 ready light Light status ! error light ...any jammed originals. Scanner Light Status Solving Scanning Problems Solving Original Document Feeding Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your originals again. error light is on ready ...
Users Guide
Page 67
... and to a working electrical outlet. • If the scanner turns off unexpectedly, you have problems scanning with your computer. • Make sure Epson Scan 2 is installed correctly. • Make sure Document Capture Pro (Windows) or Document Capture (Mac OS X) is securely connected to your product...Scanning Problems Related tasks Changing the Power Off and Sleep Timer Settings Start Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If ...
... and to a working electrical outlet. • If the scanner turns off unexpectedly, you have problems scanning with your computer. • Make sure Epson Scan 2 is installed correctly. • Make sure Document Capture Pro (Windows) or Document Capture (Mac OS X) is securely connected to your product...Scanning Problems Related tasks Changing the Power Off and Sleep Timer Settings Start Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If ...
Users Guide
Page 68
... Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you are using the scanner with the optional Network Interface Unit, make sure the network cable is securely connected. If so, wake your system and restart your scanning software. • Make sure the scanner is turned...sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it is connected directly to your computer or through only one USB hub. • If you are securely connected at both...
... Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you are using the scanner with the optional Network Interface Unit, make sure the network cable is securely connected. If so, wake your system and restart your scanning software. • Make sure the scanner is turned...sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it is connected directly to your computer or through only one USB hub. • If you are securely connected at both...
Users Guide
Page 69
... increase your product. 69 The TWAIN.log file is selected as read only. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Scanning is Slow If scanning becomes slow, try scanning again. • If you have problems feeding originals through your system's memory. •... the power on for 30 minutes, then try these solutions if you are scanning a high- If you may have multiple versions of Epson Scan 2 installed. Let the scanner rest with the ADF for details. resolution image, you are running virus protection or other versions): ...
... increase your product. 69 The TWAIN.log file is selected as read only. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Scanning is Slow If scanning becomes slow, try scanning again. • If you have problems feeding originals through your system's memory. •... the power on for 30 minutes, then try these solutions if you are scanning a high- If you may have multiple versions of Epson Scan 2 installed. Let the scanner rest with the ADF for details. resolution image, you are running virus protection or other versions): ...
Users Guide
Page 77
...conversion, try these solutions: • Make sure your original is placed straight. • Use an original with clear text. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the correct Image Type setting. • Select or adjust the Text Enhancement... or blurred on the document cover to Editable Text (OCR) If characters in Epson Scan 2 Related topics Placing Originals on the Scanner Binding Margins on a Scanned Booklet are using OCR software, check the manual for any additional adjustments. Parent topic: Solving Scanned Image Quality...
...conversion, try these solutions: • Make sure your original is placed straight. • Use an original with clear text. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the correct Image Type setting. • Select or adjust the Text Enhancement... or blurred on the document cover to Editable Text (OCR) If characters in Epson Scan 2 Related topics Placing Originals on the Scanner Binding Margins on a Scanned Booklet are using OCR software, check the manual for any additional adjustments. Parent topic: Solving Scanned Image Quality...
Users Guide
Page 78
...use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting. • Select a lower Resolution setting. Advanced Settings ... Related references Additional Scanning Settings - Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of printed documents. This is caused by interference from differing pitches...
...use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting. • Select a lower Resolution setting. Advanced Settings ... Related references Additional Scanning Settings - Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of printed documents. This is caused by interference from differing pitches...
Users Guide
Page 79
... Solving Scanned Image Quality Problems Related concepts Uninstall Your Scanner Software Uninstall Your Scanner Software If you have a problem that requires you may need to reset the Epson Scan 2 Settings using the Epson Scan 2 Utility. 1. Click the Other tab. 3. ... or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click Reset. Uninstalling Scanner Software - Parent topic: Solving Scanned Image Quality Problems Related topics...
... Solving Scanned Image Quality Problems Related concepts Uninstall Your Scanner Software Uninstall Your Scanner Software If you have a problem that requires you may need to reset the Epson Scan 2 Settings using the Epson Scan 2 Utility. 1. Click the Other tab. 3. ... or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click Reset. Uninstalling Scanner Software - Parent topic: Solving Scanned Image Quality Problems Related topics...
Users Guide
Page 80
..., you can uninstall and then re-install your scanner software does not solve a problem, contact Epson. Select the scanner software program and click Uninstall/Change. • Windows 8.x: Navigate to uninstall each of your software. Select Programs and Features. (In Classic view, select...4. downloads or Canadian downloads). 2. Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can download the Uninstaller utility from the Epson support website to re-install your scanning software programs, then follow any interface cables. 3. Do the following to the ...
..., you can uninstall and then re-install your scanner software does not solve a problem, contact Epson. Select the scanner software program and click Uninstall/Change. • Windows 8.x: Navigate to uninstall each of your software. Select Programs and Features. (In Classic view, select...4. downloads or Canadian downloads). 2. Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can download the Uninstaller utility from the Epson support website to re-install your scanning software programs, then follow any interface cables. 3. Do the following to the ...